Careers

ClinicMinders make our company what it is. We hire for practice service aptitude over experience and pride ourselves on attracting and retaining people with COURAGE.

COURAGE to stick to our Core Values and help providers remain independent and grow. We also believe in radical transparency, so we publicly share Core Values with anyone who is interested in our approach to work. This fanatical focus is more than a mantra; it is evident in our software, the support we provide, and the services we keep adding. And doing so makes us ecstatic.

ClinicMind offers great benefits, an attentive team, and a flexible and professional work environment

Work From Home

ClinicMind offers a work-from-home (WFH) employment structure for work-life balance and professional growth. WFH benefits promote job satisfaction, family focus, and productivity. 

ClinicMind leverages its access to the global talent pool and fosters a strong remote company culture through adherence to the core values of excellence, learning, and teamwork.

Current Openings

To join our winning team, follow the 4 steps of our simple hiring process:

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ClinicMind is a US-based Health IT company. We offer both an EHR software product and an RCM service.  We are looking for a full-time Accounts Receivable (AR) Follow Up Analyst.
 
 
RESPONSIBILITIES
  1. Maximize insurance reimbursement for healthcare practice owners
  2. Discover root causes for medical insurance claim denial, underpayment, or delay and propose resolutions
  3. Interact with the US-based insurance carriers to 
  4. follow-up on unpaid claims, delayed processing, and underpayment
  5. plan and execute medical insurance claim denial appeal process  
  6. Interact with US-based practice owners and clinicians on completing and correcting any missing or incorrect data on their insurance claims
QUALIFICATIONS
  1. Minimum of 6 months experience in US-based AR follow-up and charge and payment posting
  2. Familiar with US medical insurance industry and insurance claims processing cycle
  3. Knowledge of ICD-10, CPT, and HCPC 
  4. Understand CMS-1500 and UB-04 claim formats
  5. Experience in Vericle Software is a must.
  6. Excellent listening, communication, and problem-solving skills
  7. Self-motivated and able to work autonomously
MUST HAVE:
  1. High comfort level working on Eastern Time Zone/US Shift
  2. Good internet access at home
  3. Mobile Hotspot
  4. Laptop/Desktop of at least 8 GB

Apply Now

Vericle Corporation, a US-based parent company. Vericle offers cloud-based medical practice management software, including Electronic Healthcare Records, and revenue cycle management services.ᅠ

Apply Now

RESPONSIBILITIES

  • Participate in all phases of the software development life cycle
  • Develop new features and maintain and optimize Vericle - Healthcare practice management system
  • Write well designed, testable, efficient code
  • Ensure designs are in compliance with specifications and requirements
  • Work on hazelcast distributed in-memory computing architecture
  • Build and debug modules in Java, GWT, GXT
  • Web development in
    • Angular, Material Design
    • Bootstrap/AngularJS framework.
    • HTML / Servlet / JAVASCRIPTᅠ
  • Backend work
    • Create/Maintain REST API CALLs
    • Oracle SQL DBMS development and management
    • Work with MongoDB database and queries.
    • Create new Oracle sql queries and optimize the existing queries.
    • Write Stored Procedures (PL/SQL) in ORACLE 11g.

QUALIFICATIONS

  • 5+ years of experience
    • Multi-threaded programming
    • Linux or Unixᅠ
    • Core Java, Rest APIs
    • web technologies like HTML, Servlets, etc.
    • Oracle, PL/SQL
    • Web server experience like Tomcatᅠ
    • Web development experience in Angular, CSS, Javascript
    • Familiar with mercurial or Git
    • Experience in MongoDB is a plus
  • Bachelors in Engineering ( Computer Science / B.Tech).
  • Must be able to quickly adapt and learn to work within an unfamiliar codebase
  • Should be a team player
  • Excellent written and communication skills are a must

NOTE

  • Must have stable internet connection minimum of 5 MBPS
  • Must be comfortable working the US business hours
  • Minimum system requirement of latest i5 (i7 preferred), 16GB RAM (32 GB preferred)

Apply Now

We are a Health IT and RCM service company with a leading-edge EHR software product and a medical billing BPO. We are looking for an enthusiastic Client Support Specialist. This role involves a broad range of responsibilities, from responding to client inquiries to troubleshooting and beyond. The ideal candidate is a problem-solver, an effective communicator, and dedicated to enhancing user experience.

Apply Now

Responsibilities:

    1. Client Assistance:

      • Guide ClinicMind clients in maximizing the system's utility.

      • Handle a wide array of inquiries, including but not limited to patient demographics, balance management, clinic reporting, claims, and point of sale.

    2. Problem-Solving:

      • Troubleshoot issues encountered by users.

      • Understand the objectives behind users’ actions and identify any obstacles they may face.

    3. Inquiries and Training:

      • Address basic medical billing questions after completing mandatory on-the-job training.

    4. Collaboration:

      • Work closely with our software support and account management teams to resolve client issues effectively.

      • Determine when an issue needs to be escalated to other departments for resolution.

    5. Communication:

      • Engage with clients through various channels, including phone, email, live chat, Facebook, and an internal tasking system.

    6. Escalation and Risk Management:

      • Identify practices at risk of attrition and escalate to the appropriate resource.

      • Recognize tone, keywords, and signs of frustration to address client concerns proactively.

    7. Administrative Duties:

      • Ensure accurate documentation of all client interactions.

      • Follow up on client interactions as per established procedures.

    8. Additional Responsibilities:

      • Perform other duties as assigned by management, adhering to the dynamic needs of the department.

Qualifications:

  • Proven experience in customer support or a similar role.

  • Excellent problem-solving and analytical skills.

  • Strong verbal and written communication abilities.

  • Ability to work effectively in a team and independently.

  • Familiarity with medical billing processes is a plus.

  • Proficiency in using various communication platforms including live chat and social media.

  • Commitment to providing high-quality support to enhance client satisfaction.

Position Requirements:

  • Must have stable internet connection minimum of 5 MBPS

  • Must have a mobile data plan as a backup

  • Must be in a quiet environment

  • Must be comfortable working the US business hours

  • Must own a PC with at least 8 GB of memory

Apply Now

ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, is looking for a full-time Marketing Brand Coordinator. If you’re excited to be part of a winning team, ClinicMind is a perfect place to get ahead.

The Marketing Coordinator - Brand Lead is a role within the Professional Services Division at ClinicMind dedicated to a specific brand. Working closely with the Chief Marketing Officer (CMO), this position is instrumental in understanding and executing the lead generation strategy for the brand. The role involves coordinating with external agencies and vendors for paid advertising campaigns and liaising with both internal and external parties for marketing content creation. This position ensures that all marketing efforts are aligned with the brand's messaging and strategy, as developed in collaboration with the CMO and other key stakeholders.

Apply Now

Duties and Responsibilities:

  1. Strategy Development Support: Assist the CMO in creating and refining the lead generation strategy for the assigned brand, ensuring alignment with overall marketing goals.

  2. Agency and Vendor Liaison: Act as the primary point of contact for external agencies and vendors managing paid social media advertising, paid search engine advertising, and other paid marketing initiatives.

  3. Campaign Management: Oversee and coordinate the execution of advertising campaigns, ensuring they are delivered on time, within budget, and yield desired results.

  4. Content Coordination: Work closely with internal teams and external entities, such as landing page designers, collateral designers, printers, and video content creators, to produce marketing materials that reflect the brand's messaging and aesthetic.

  5. Performance Monitoring: Track and analyze the performance of marketing campaigns and strategies, providing reports and insights to the CMO for informed decision-making.

  6. Stakeholder Collaboration: Collaborate with various stakeholders within the organization to ensure a cohesive and consistent brand message across all marketing channels.

  7. Market Research: Conduct market research to stay informed about industry trends and competitor strategies, using insights to enhance marketing efforts.

  8. Brand Advocacy: Ensure all marketing initiatives accurately represent and promote the brand's values and objectives.

 

Qualifications

  1. Preferably in Marketing, Communications, Business Administration, or a related field.

  2. 2-3 years of experience in a marketing role, with a focus on brand management, lead generation, and campaign execution.

  3. Familiarity with digital marketing platforms such as Hubspot, Salesforce, Google Ads, Facebook Ads Manager, and other paid advertising tools.

  4. Experience working with content creation teams and understanding of content marketing strategies.

  5. Proven ability to manage multiple projects simultaneously and work under tight deadlines.

 

Skills and Abilities

  1. Strong Communication Skills: Excellent verbal and written communication skills to effectively liaise with various stakeholders and external agencies.

  2. Analytical Skills: Ability to analyze campaign performance data and derive actionable insights.

  3. Organizational Skills: Strong organizational and time-management skills, with a keen attention to detail.

  4. Creative Thinking: Creative mindset with the ability to generate innovative ideas for lead generation and brand promotion.

  5. Team Collaboration: Ability to work collaboratively in a team environment and with cross-functional teams.

  6. Adaptability: Flexibility to adapt to changing market trends and brand needs.

  7. Technical Proficiency: Proficiency with CRM systems (like Salesforce), marketing automation tools (like HubSpot), and basic understanding of SEO and SEM.

 

Position Requirements

  • Must have stable internet connection minimum of 5 MBPS

  • Must have a mobile data plan as a backup

  • Must be in a quiet environment

  • Must be comfortable working the US business hours

  • Must own a PC with at least 8 GB of memory

Apply Now

ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, is looking for a Senior UI/UX Designer. If you’re excited to be part of a winning team, ClinicMind is a perfect place to get ahead.

Apply Now

RESPONSIBILITIES

  1. Discovery - talk with stakeholders to brainstorm and document current workflow shortcomings and pain points 
  2. Analysis
    1. Create mapping, personas and use cases (if needed)
    2. Analyze gathered data and determine improvements/solutions 
    3. Create sketches or lo-fi mockups that show your solutions and improvements and apply your knowledge in UI/UX on it
    4. Present sketches/lo-fi mockups to stakeholders for initial review
  3. Design
    1. Design well-crafted, client-focused UI prototypes (hi-fi) that fit the specific project requirements; and company visual assets (if needed)
    2. Maintain consistency in style/branding standards on fonts, colors, images, etc.
    3. Present design proposals to stakeholders and accommodate feedback accordingly

MINIMUM QUALIFICATIONS

  1. 5 years of experience in
    1. Designing web user interfaces
    2. UI/UX design (plus points if you have experience in designing EHR UI)
    3. Figma
  2. Good understanding of
    1. UX design and usability and how it relates to visual design
    2. technology limitations and the ability to work with technology requirements
    3. Design Systems
  3. Familiarity with
    1. using wireframing/prototyping tools
    2. creating assets (vector, icons, guides, etc.)
  4. Above average communication skills oral and written
  5. Bachelors in Design, Computer Science or relevant field

PLUS (BUT NOT REQUIRED)

  • Knowledge of Material Design and its limitations in terms of coding
  • Understanding of US healthcare system
  • Knowledgeable in HTML, CSS, JS

NOTE

  • Must have stable internet connection minimum of 20 MBPS
  • Must be comfortable working the US business hours (EST)
  • Must own a laptop with at least 8 GB memory

Apply Now

ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, is looking for a full-time Technical Project Manager. If you’re excited to be part of a winning team, ClinicMind is a perfect place to get ahead.

Apply Now

RESPONSIBILITIES

  1. Oversee the entire lifecycle of healthcare products from concept through development, launch, and phase-out. Ensure products meet market needs and achieve clinical, operational, and financial goals.

  2. Ensure the delivery of high-quality products or solutions by implementing appropriate quality management processes.

  3. Identify and assess project risks and develop mitigation strategies.

  4. Managing project budgets through budget management, cost estimation, and financial reporting.

  5. Cross-functional Leadership: Lead and collaborate with cross-functional teams including engineering, marketing, sales, and customer support to ensure successful product development and launch.

  6. Build and maintain strong relationships with stakeholders, clients, and team members by managing expectations and ensuring alignment with project goals.

  7. Conduct thorough market research to identify trends, opportunities, and challenges. Use insights to inform product strategy and development.

  8. Work closely with key stakeholders, including customers, users, and senior executives, to gather requirements, communicate progress, and align product vision.

  9. Tackle complex technical and business challenges using a proactive, hands-on approach. Develop innovative solutions that are informed by market dynamics, customer needs, and user feedback.

  10. Demonstrate leadership in both tactical execution and strategic planning. Develop and implement comprehensive product strategies to achieve long-term success.

 

QUALIFICATIONS

  1. Bachelor's or Master's degree in a relevant field such as Computer Science, Information Technology, Business Administration, or Project Management.

  2. Certification as a Project Management Professional (PMP), PRINCE2, Certified Scrum Master (CSM), or other relevant project management certifications is an advantage.

  3. Familiarity with software development methodologies and project management tools such as Jira, Asana, Trello, or Microsoft Project.

  4. Excellent verbal and written communication skills.

  5. Experience in leading and managing cross-functional teams.

  6. Strong leadership skills to motivate and guide team members.

  7. Ability to identify and assess project risks and develop mitigation strategies.

NOTE

  • Must have stable internet connection minimum of 5 MBPS
  • Must be comfortable working the US business hours (EST)
  • Must own a laptop with at least 8 GB memory

Apply Now

ClinicMind is a Health IT and Revenue Cycle Management (RCM) service company. We are looking for a full-time Medical Billing Service Analyst who can solve technical and complex billing problems, keep up with insurance rules changes, and manage client relationships with practice owners and their staff while working alongside an offshore billing service team. This position reports to the Vice President of SWAT Billing Services Department. 

Apply Now

RESPONSIBILITIES

  1. Become the Subject Matter Expert for our proprietary billing system

  2. Enhance client and company profitability through strategic initiatives

  3. Foster teamwork with providers and troubleshoot any arising issues

  4. Resolve intricate billing queries to ensure providers receive full and timely payments

  5. Identify root causes of submission failures, underpayments, and payment delays

  6. Stay updated on insurance regulations and adapt to ongoing changes

  7. Establish a comprehensive billing knowledge base and implement billing automation rules

  8. Manage and ensure accountability of billing teams for follow-up and posting tasks

  9. Assist in the onboarding process for new clients, which includes conducting Billing Setup Calls, facilitating enrollments, and reviewing account set up for accuracy. 

QUALIFICATIONS

  1. Skills: 

    1. Knowledgeable in US Healthcare, medical insurance industry, and insurance claims processing cycle

    2. Excellent verbal and written communication  

    3. Comfortable with conflict resolution

    4. Comfortable at multi-tasking and managing multiple high-priority projects

    5. Comfortable with the Internet and various computer systems

  2. Specialties: General Medicine, All Specialties, Surgery, Physical Therapy, Chiropractic

  3. Preferred Certifications: CPC, CPCO, CPB, CPPM

  4. Required Experience: 1 to 2 years

MUST HAVE

  1. High comfort level working on the Eastern Time Zone/US Shift

  2. Good internet access at home

  3. Mobile Hotspot

  4. Laptop/Desktop of at least 8 GB

Apply Now

ClinicMind is a Health IT and Revenue Cycle Management (RCM) service company. We are looking for a full-time Medical Billing Service Account Manager who can manage client relationships with practice owners and their staff while working alongside an offshore billing service team. This position reports to the Chief Medical Billing Service Sales and Marketing Officer. 

Apply Now 

RESPONSIBILITIES

  1. Managing client relationships with practice owners and their staff
  2. Sending weekly updates to clients on billing performance
  3. Leading daily 15-minute team meetings on 'plan for the day'
  4. Utilizing Hubspot pipelines to monitor clients from 'unhappy' to 'evangelist' 
  5. Reporting objective data to C-Suite on major Key Performance Indicators (KPIs) on a bi-weekly basis
  6. Working alongside and managing our offshore billing teams to ensure maximum performance on client A/R
  7. Helping build an offshore billing team including working with HR to hire staff

 

KEY PERFORMANCE INDICATORS ARE

  1. Time to onboard new clients
  2. # of testimonials and referrals from clients
  3. Coding accuracy
  4. Clean claim submission rate
  5. % of A/R beyond 30, 60, and 120 days
  6. % of Paid Claims vs Allowed Amounts

 

QUALIFICATIONS

  1. Skills: Coding, Billing, Compliance, Auditing
  2. Specialties: General Medicine, All Specialties, Surgery, Physical Therapy, Chiropractic
  3. Required Certifications: CPC
  4. Preferred Certifications: CPCO, CPB, CPPM
  5. Required Experience: 1 to 2 years
  6. Preferred Experience: 3 to 4 years

 

MUST HAVE:

  1. High comfort level working on the Eastern Time Zone/US Shift
  2. Good internet access at home
  3. Mobile Hotspot
  4. Laptop/Desktop of at least 8 GB

 

Apply Now 

 

We are a Health IT and RCM service company with a leading-edge EHR software product and a medical billing BPO. We are looking for an enthusiastic Sales Development Representative. If you’re excited to be part of a winning team, ClinicMind is a perfect place to get ahead.

Apply Now

Responsibilities:

  1. Demonstrate basic functionality of our product.

  2. Identify potential clients and generate new business opportunities for the company

  3. Cold call potential clients to generate interest in our products and services

  4. Send out personalized emails and LinkedIn messages to potential clients to nurture leads

  5. Monitor appropriate social media groups/communities for potential leads

  6. Schedule appointments with potential clients for the sales team

  7. Provide accurate and up-to-date information on our products and services to potential clients, and this includes product and service demonstrations using presentation materials

  8. Work with the sales team to develop strategies for lead generation and follow-up

  9. Track progress towards meeting sales goals

  10. Collaborate with the sales team to develop strategies for reaching sales targets

  11. Use customer relationship management (CRM) software to manage leads and sales activities

  12. Stay up-to-date on market trends, competition, and industry developments

  13. Provide regular reports on sales activities and results to management.

 

Qualifications:

  1. 2-3 years of experience in sales.

  2. Bachelor's degree in business or related field

  3. Experience in the healthcare industry preferred but not required

  4. Excellent verbal and written communication skills

  5. Ability to work in a fast-paced environment and handle multiple priorities

  6. Strong interpersonal skills and ability to build relationships with potential clients

  7. Self-motivated and goal-oriented

  8. Proficient in Microsoft Office and CRM software 

 

Position Requirements

  • Must have stable internet connection minimum of 5 MBPS

  • Must have a mobile data plan as a backup

  • Must be in a quiet environment

  • Must be comfortable working the US business hours

  • Must own a PC with at least 8 GB of memory

 

Apply Now

 

 

ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, is looking for a full-time Business Development Coordinator. If you’re excited to be part of a winning team, ClinicMind is a perfect place to get ahead.

The Business Development Coordinator is a role within the Professional Services Division at ClinicMind that is dedicated to a specific brand. Working closely with the VP of Business Development, this position is instrumental in executing strategies, creating a market presence and managing affiliate relationships.  The role involves coordinating event logistics, managing events registrations, and oversees travel and accommodation arrangements for staff. Collaborates with Marketing on social media campaigns and liaises with Paid Affiliates and Sponsored Speakers to maximize event impact. Also responsible for managing Genesis Success Partners agreements, tracking KPIs, and ensuring timely payments and reporting.

Apply Now

Duties and Responsibilities

  1. Event Target Support: Assist the VP of Business Development in investigating external events and targeting the best opportunities to increase market presence and attain new relationships.

  2. Affiliate Liaison: Act as the primary point of contact for business administrative tasks related to affiliates and sponsored speakers.  This includes and is not limited to providing agreements for execution, details for events, confirming payments to affiliates and sponsored speakers.

  3. Event Management: Oversee and coordinate the execution of live events.  This includes registration, procuring electric/wifi, coordinating with ClinicMind event staff to confirm travel, hotel and booth arrangements. 

  4. Marketing Team Collaboration: Work closely with the VP of Business Development and the Marketing Team to create and launch collaborative marketing initiatives between ClinicMind and affiliates.  Also, collaborate with the marketing team to keep social media of events up to date.

  5. Performance Monitoring: Work closely with the VP of Business Development to track and analyze the performance of business development initiatives.

  6. Market Research: Conduct market research to stay informed about industry trends and competitor strategies, using insights to enhance business development efforts.

 

Qualifications

  1. Preferably in Business Administration, Marketing, Communications, or a related field.

  2. 1-3 years of experience in a business administration role, with a focus on client relationship management.

  3. Familiarity with digital platforms such as Hubspot, Salesforce, Google Documents, Google Sheets and other relationship management tools.

  4. Experience working business administration including external client facing communications.

  5. Proven ability to manage multiple projects simultaneously and work under tight deadlines.

 

Skills and Abilities

  1. Strong Communication Skills: Excellent verbal and written communication skills to effectively liaise with various stakeholders and external agencies.

  2. Analytical Skills: Ability to analyze documents, data and derive actionable insights.

  3. Organizational Skills: Strong organizational and time-management skills, with a keen attention to detail.

  4. Creative Thinking: Creative mindset with the ability to generate innovative ideas for collaborative marketing initiatives.

  5. Team Collaboration: Ability to work collaboratively in a team environment and with cross-functional teams.

  6. Adaptability: Flexibility to adapt to change.

  7. Technical Proficiency: Proficiency with CRM systems (like Salesforce), project management tools (like Monday), and Google Documents and Sheets.

 

Position Requirements:

  • Must have a stable internet connection minimum of 25 MBPS

  • Must have a mobile data plan as a backup

  • Must be in a quiet environment

  • Must be comfortable working the US business hours

  • Must own a PC with at least 8 GB of memory

 

Apply Now

ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, is looking for a Medical Biller AR Followup Analyst. If you’re excited to be part of a winning team, ClinicMind is a perfect place to get ahead.

Apply Now

RESPONSIBILITIES

  1. Maximize insurance reimbursement for healthcare practice owners

  2. Discover root causes for medical insurance claim denial, underpayment, or delay and propose resolutions

  3. Interact with the US-based insurance carriers to: 

    • follow-up on unpaid claims, delayed processing, and underpayment

    • plan and execute medical insurance claim denial appeal process  

  4. Interact with US-based practice owners and clinicians on completing and correcting any missing or incorrect data on their insurance claims

QUALIFICATIONS

  1. Minimum of 6 months experience in US-based AR follow-up and appeals process

  2. Familiar with US medical insurance industry and insurance claims processing cycle

  3. Knowledge of ICD-10, CPT, and HCPC 

  4. Understand CMS-1500 and UB-04 claim formats

  5. Excellent listening, communication, and problem-solving skills

  6. Self-motivated and able to work autonomously

 

ESSENTIAL FUNCTION

  1. Appeals process, rules, and regulations for each insurance

  2. Knowledge Timely Filing limits for each insurance

  3. Extended knowledge of Appeals process thru payer portals

  4. Knowledge of EOBs and contractual allowable amounts

  5. Knowledge of Medicaid and Medicare coverages

  6. Verify eligibility and benefits

  7. Understand Medicare and Medicaid rates

  8. Excellent written and verbal communication skills

 
MUST HAVE

  1. High comfort level working on Eastern Time Zone/US Shift

  2. Good internet access at home

  3. Mobile Hotspot

  4. Laptop/Desktop of at least 8 GB

 

Apply Now

We strive for excellence throughout our hiring process.

We share the purpose of making a lasting change in the healthcare industry by building together state-of-the-art software and using it to level the playing field with the payers.

We invest our energies in learning and mastering our skills, and we grow our responsibilities in step with our professional and business growth.

Join Team ClinicMind