Blogs

UnitedHealth Group Cyber Attack (Change Healthcare Outage) Updates

Update – August 19, 2024 Updates From Our CEO Last February, we experienced the largest cyber attack in the nation’s history on our main clearinghouse – owned by the biggest payer. The cyber attack Disrupted claims submission and ERAs, Necessitated manual work, and Kicked us twenty-five years back into the late 90s. Worse, according to an AMA report (https://www.ama-assn.org/press-center/press-releases/physicians-struggle-keep-practices-afloat-after-change-cyberattack), during this time, 55% of the small-to-medium practice owners needed to dip…

UnitedHealth Group Cyber Attack (Change Healthcare Outage) Updates
Update - August 19, 2024Updates From Our CEO Last February, we experienced the largest cyber attack in the nation’s history on our main clearinghouse - owned by the biggest payer. The cyber attackDisrupted claims submission and ERAs,Necessitated manual work, andKicked us twenty-five years back into the late 90s. Worse, according to an AMA report (https://www.ama-assn.org/press-center/press-releases/physicians-struggle-keep-practices-afloat-after-change-cyberattack), during this time, 55% of...

Transforming Healthcare Billing: How ClinicMind’s Billing Depot Addresses Current Challenges
In today’s fast-paced healthcare landscape, the need for efficient and secure billing solutions has never been more critical. Recent events, such as the cyberattack on UnitedHealth Group, have highlighted vulnerabilities in the healthcare sector, raising questions about data security and the integrity of billing practices. As healthcare providers navigate these challenges, ClinicMind’s Billing Depot emerges as...
Revolutionizing Patient Care: The Rise of Virtual Front Desk Services in Medical Practices
In the healthcare sector, where patient trust and satisfaction are paramount, the front desk serves as the crucial first point of contact. As we adapt to the demands of modern healthcare, virtual front desk services are becoming essential for medical practices aiming to enhance patient experiences. But what exactly are these services, and how can they...
How to Capture Images (Photos, Images), via the MyClinicMind Mobile App and Place Directly Into The Patient Chart
In this video, Dr. Roy Lirov demonstrates how to capture images using the UM ClinicMind mobile provider app. He walks through the process of adding images to a patient's record, showcasing how easy it is to document visual information. Watch and learn how seamless it is to save and access images for patient records.
The Change Healthcare Data Breach. Episode 2: Ask The Experts
Months after the largest healthcare cyber attack in history, we take a closer look at the current situation. This video examines the ongoing recovery efforts, the impact on the industry, and how organizations are adapting to increased cybersecurity challenges.
Information on the CrowdStrike Outage
On Friday, July 19, 2024 at 04:09 UTC, Hospitals and healthcare clinics around the world faced significant disruptions in appointment systems, lab systems, and patient records, leading to delays and cancellation of appointments. Many 911 services were severely affected and travel was halted across the U.S. Millions of Windows systems crashed and displayed the infamous “blue screen...
My ClinicMind App New Features: Local Calendar Sync, PDF Signing, Enhanced Messaging, and More!
Version 4.0 is here and we're excited to announce several new features to make your experience smoother and more efficient. Here's what's new:Local Calendar Sync Our new auto-sync feature makes it easier than ever for you to keep track of their appointments. Enabling auto-sync will automatically update all their future appointments in their chosen local calendar..Prompted...
ClinicMind Mobile EHR Update: Improved Patient Creation Form, Duplication Checks, Enhanced Messaging, and More!
We're thrilled to give you a range of new features and enhancements for our ClinicMind mobile EHR app version 4.0. These updates are designed to streamline patient management, improve communication, and enhance overall usability. Here’s a breakdown of what’s new:Improved Patient Creation Form Creating a new patient profile is now more organized and user-friendly. The patient creation form...
Celebrating Chiropractic Excellence
Welcome to Genesis Nation! Today, We are thrilled to introduce Dr. Justin Ohm from the International Chiropractic Pediatric Association (ICPA). With a rich history in chiropractic care, Dr. Ohm has been instrumental in shaping the future of the ICPA. In this blog post, we will delve into Dr. Ohm’s personal journey as a second-generation chiropractor, his...
Credentialing in Medical Billing Systems
Credentialing in medical billing is crucial for ensuring patient safety and maintaining the quality of care provided by healthcare providers. This process involves verifying providers' qualifications, competence, and eligibility, playing a vital role in effective revenue cycle management. In 2021, the Credential Management Solutions Market had a valuation of USD 833.45 Million. Projections indicate that it is...
Thriving in Chiropractic Practice
Hey, Genesis Nation! We are super excited to introduce you to an incredible human being who is a force in the chiropractic world. Meet Dr. Jodi Dinnerman, a chiropractor, author, coach, entrepreneur, mom, CrossFit enthusiast, and all-around empowered woman. Dr. Jodi has a wealth of knowledge and experience, and we can't wait for you to learn...
ClinicMind Mobile EHR 3.9 Update: What’s New and Improved
We're excited to announce the latest update to ClinicMind Mobile EHR, version 3.9! This update brings several new features and enhancements designed to improve user experience and streamline practice management. Here’s a detailed look at what’s new: Patient Portal Access Management One of the most significant additions in this update is the ability to manage Patient Portal access...
Introducing Flexnote Version 10: Enhanced Features for Seamless Documentation
We are thrilled to announce the release of Flexnote Version 10, packed with more features designed to streamline your workflow and enhance your documentation experience.Here’s a closer look at what’s new:Flexnote Version 10 is all about making your practice more efficient and your documentation more accurate. Here's why Flexnote V10 should matter to you:Inline Field...
Mastering the Documentation Jungle
Welcome to the latest episode of Genesis Nation, where industry experts converge to unravel the intricacies of chiropractic practice and technology. In this captivating discussion, Dr. Gregg Friedman takes center stage, shedding light on the often underestimated yet pivotal aspect of documentation in chiropractic care. Unveiling Bulletproof EMR: The Convergence of Practice and Technology Dr. Friedman, a distinguished...
Discovering Resilience and Vision
Welcome back, Genesis Nation! Today, we have a truly inspiring guest with us—Dr. Courtney Gowin. Not only is she a chiropractor, but she's also an author, entrepreneur, and devoted mother of three. Her journey is a testament to resilience, vision, and the power of manifestation. Let's dive into her story and explore the remarkable path she's...
Patient Education and Meticulous Documentation
The Bedrock of a Thriving Chiropractic Practice The digital age has ushered in a new era for chiropractic care. While search engine optimization (SEO) effectively drives patients seeking relief from back pain and other musculoskeletal issues to your door, it often leaves them with a fragmented understanding of chiropractic treatment. Here's where Dr. Evan Katz, a seasoned...
Important Modern Insights and Research into Pre- and Post-Payment Audits
The relationship between pre-bill and post-bill auditing forms a cohesive integration in the revenue cycle. Pre-bill audits prevent errors, boost efficiencies, and safeguard revenue, while post-payment audits provide retrospective insights into navigating payer disputes with evidence-based knowledge. The following developments in technology and innovation have enhanced the effectiveness and efficiency of audits. By integrating these latest technologies,...
Top 3 Compliance Mistakes That Can Cost You Big
Did you know that a whopping 25% of chiropractors face audits by Medicare every year? Non-compliance with coding and documentation rules can lead to denied claims, hefty fines, and even legal trouble. But fear not, fellow spinal adjusters! By understanding some common mistakes and utilizing valuable resources, you can ensure your practice thrives on the solid...
Supercharge Chiropractic Patient Retention and Practice Growth
Let's face it, retaining patients is a constant challenge in the chiropractic field. Studies show that the average new patient only visits 6 times before dropping off, and the national average for chiropractic retention rates hovers around a concerning 20%. But what if you could dramatically increase these numbers and build a thriving practice that thrives...
Delving Deep into Personal Injury Practice
Welcome back to Genesis Nation! Today, we have the privilege of delving into the intricate world of personal injury practice with the esteemed Dr. Scott Tauber. With nearly 25 years of experience in coaching and consulting, Dr. Tauber is a renowned expert in the field, dedicated to helping providers navigate the complexities of personal injury cases.In...
Fortis: Chiropractic Payment Solutions
In the intricate world of chiropractic practices, where patient care and business operations intersect, finding seamless and efficient payment solutions is paramount. Fortis, a pioneering player in the field of merchant services, has emerged as a game-changer, offering tailored payment solutions designed specifically for chiropractors. In a recent conversation with Jonathan McAleese, CEO of Fortis, we...
Unlocking Success: A Journey of Discipline and Growth
In a world inundated with hustle culture and the pursuit of success, it's easy to get lost in the noise. But what if I told you that success isn't just about grinding harder or chasing the next big thing? What if it's about finding balance, discipline, and purpose in every aspect of your life?Enter Dr. Paul...
Genesis Journey of Lucro: Cultivating Profitability and Beyond
In the realm of business, there exists a quest for excellence, a relentless pursuit of growth and success. Within this narrative lies the story of Lucro, a venture birthed from the aspirations of individuals determined to unravel the secrets of prosperity. Dr. Josiah Fitzsimmons and Adam Rundle, the visionaries behind Lucro, embarked on a journey fueled...
Empowering Chiropractors
In the bustling world of chiropractic care, success isn't just about adjusting spines; it's about adjusting mindsets, strategies, and approaches to business. Dr. Kendall Price, a seasoned chiropractor and entrepreneur, knows this all too well. From attending seminars to building his own thriving practice, Dr. Price has honed his craft and now extends his expertise to...
Evolving Multidisciplinary Practices
In this exclusive conversation with Dr. Mark Sanna from Breakthrough Coaching, we delve into the intriguing world of multidisciplinary practices, a concept that was once groundbreaking and is now paving the way for the future of collaborative care in healthcare.The Pioneering DaysDr. Sanna takes us back to the late '80s when he established one of the...
Mastering Content Marketing
Welcome to Genesis Nation! Today, we're delving into the world of modern chiropractic marketing with the insightful Dr. Kevin Christie, founder of Modern Chiropractic Marketing. Dr. Christie's journey into digital marketing has transformed the way chiropractors approach their outreach, and we're thrilled to share his expertise with you.Understanding Content Marketing:"At the heart of digital marketing is...
Embracing Healthy Longevity
Healthy longevity isn't just a buzzword anymore; it's a national focus backed by significant investments and collaborations across various sectors. With organizations like the National Academy of Sciences, AARP, and government agencies rallying behind the cause, the pursuit of a thriving, extended lifespan is gaining momentum. Recently, I had the privilege of sitting down with Dr....
WebExercises and Remote Therapeutic Monitoring
Welcome back, Genesis Nation! Today, we're diving into a game-changing integration that is transforming the landscape of chiropractic care. We have the pleasure of hosting Dr. David Cruz, the mastermind behind Web Exercises, a platform designed to seamlessly integrate exercise prescription with chiropractic care. But that's not all; we're also exploring the exciting world of Remote...
Straight-Through Billing
Medical billing complexity and massive volumes of daily claims render manual claims processes incapable of protecting both the provider and the payer from underpayments, overpayments, and billing compliance violations. Straight-Through Billing (STB) addresses complexity and volume processing problems by automating the majority of the claim flow and focusing the billing follow-up specialists on exceptions only. An...
No-Show Risk Management
When patients miss appointments, they interrupt the flow of patient care, impede clinic productivity, and signal an eroding patient loyalty. The rate of no-shows runs at 30% for the average family practice. A missed appointment amounts to missed billing revenue. Worse, if clinicians are part-time or full-time staff rather than contracted, they sit idle on the...
UnitedHealth Group Cyber Attack (Change Healthcare Outage) Updates
Update - August 19, 2024Updates From Our CEO Last February, we experienced the largest cyber attack in the nation’s history on our main clearinghouse - owned by the biggest payer. The cyber attackDisrupted claims submission and ERAs,Necessitated manual work, andKicked us twenty-five years back into the late 90s. Worse, according to an AMA report (https://www.ama-assn.org/press-center/press-releases/physicians-struggle-keep-practices-afloat-after-change-cyberattack), during this time, 55% of...
AI for outcomes-based compensation in healthcare
What is outcomes-based compensation in healthcare? Compensation plans in the healthcare industry have undergone a paradigm shift, with more providers moving away from volume-based to outcome-based compensation for their employees. This is partly attributable to the rising healthcare costs and enhanced patient empowerment, with a growing need for better quality of service delivery (Zigrang, 2022). Volume-based models...
Secrets of Google Relationship Optimization
Welcome back, Genesis Nation! Today, we're diving deep into the world of digital marketing with a special guest, Kraig Bond from Elite Results Marketing. Kraig brings a wealth of knowledge and expertise in internet marketing, particularly in the realms of custom websites and SEO (or as he aptly terms it, Google Relationship Optimization). Let's uncover the...
Understanding the Impact of ChiroHealth USA
Greetings, Genesis Nation! Today, we embark on a journey into the transformative realm of ChiroHealth USA, a true revolutionary in chiropractic care. Through an exclusive interview with Kristi Hudson, VP of Business Relations at ChiroHealth USA, we unravel the untold story, exploring the history and profound impact of a service that has empowered chiropractors nationwide.The Genesis:ChiroHealth...
Chiro Match Makers: Chiropractic Practice Growth with Virtual Assistance
In the ever-evolving landscape of chiropractic practice, the key to success lies not only in clinical excellence but also in savvy business management. Enter Dr. Allen Miner, a seasoned chiropractor and astute entrepreneur, who sheds light on the transformative power of virtual assistance in scaling chiropractic practices. In this insightful conversation, Dr. Allen shares his expertise...
Bridging Balance: Chiropractic, Entrepreneurship, and Leadership
Embark on a dual journey with Dr. Lauryn Brunclik, a pioneering chiropractor and host of the "She Slays the Day" podcast. Explore the challenges faced by female chiropractors, including burnout and career choices. Then, delve into a captivating conversation with Dr. Brunclik on clinic management, balancing energies in leadership, and the path to success and self-awareness...
The Smart Chiropractor: The Influence of Reactivations and Strategic Communication
Welcome to Genesis Nation, your gateway to the forefront of innovative chiropractic care and practice management. In this exclusive interview, we journey into the transformative realm of chiropractic marketing with trailblazing practitioners, Dr. Jason Deitch and Dr. Jeff Langmaid, co-founders of The Smart Chiropractor. As pioneers in reshaping the industry, they shed light on the often-overlooked...
Revolutionizing Documentation in Integrated Healthcare with FlexNote Technology
Diving into a groundbreaking development that's set to transform the way healthcare practitioners, especially in integrated clinics, document patient care - Dr. Roy, a board-certified surgeon turned tech enthusiast, is here to unveil the FlexNote technology, an innovative documentation platform designed to cater to the diverse needs of allopathic medical providers within the Genesis EHR system.The...
What Does it Mean to be ONC Certified and Why Does It Matter?
In today's digital age, technology has become a cornerstone of our daily lives, and this is particularly evident in the healthcare sector. Medical practices now require robust and secure methods for data management. Advanced Electronic Health Record (EHR) systems are pivotal in this regard, enabling the efficient exchange and management of patient information, as well as...
Cracking the Code: Simplifying Chiropractic Billing
In the ever-evolving landscape of chiropractic care, one element often overlooked is the intricate world of credentialing. It's not the glamorous side of running a practice, yet, it is undeniably crucial. Enter Target Coding, a game-changer in the chiropractic sphere, now teaming up with the esteemed Dr. Marty Kotlar to decode the complexities of chiropractic billing...
Change Healthcare Outage Updates
Update – July 15, 2024 Updates From Our CEO Weekly Update:We continue to see improvement and hope to return to normal operations by September. We are about 24% complete with the ERA enrollment project, and we recently signed up fourteen RCM BPO teams to help us work through our work backlogs, which accumulated because of the Change HealthCare Clearinghouse cyberattack.Please...
The Significance of Certified EHR in Modern Chiropractic Practice with Genesis Software
A New Era in Patient Data Management The journey of patient data management has been a long and evolving one. From the days of relying on sheer memory and manual record-keeping to the advent of digital solutions, the healthcare industry has witnessed a significant transformation. In this digital age, the introduction of Electronic Health Records (EHR) has...
Decoding the Complexities of Chiropractic Billing and Coding
With over 16 years of chiropractic practice, Dr. Marty Kotlar from Target Coding brings a unique blend of real-life experience and coding expertise, holding certifications as a Professional Compliance Officer and Billing and Coding Specialist. In this conversation with Genesis, Dr. Kotlar shares his insights and sheds light on the top three mistakes chiropractors commonly make...
Traversing the Credentialing Maze
In the ever-evolving landscape of chiropractic practice, one often overlooked but critical aspect is credentialing. Dr. Brian Paris, alongside Natasha from Target Coding and Brandy from Rapid Credentialing, sheds light on the complexities of credentialing and its impact on chiropractic offices. Understanding Credentialing: A Vital Component Post-COVID In the wake of the COVID-19 pandemic, many chiropractic offices find...
The Network Effect
People handle adversity differently; some break down sooner than others. When a team focused on a common goal faces adverse conditions, dissent among some team members precludes them from reaching a shared goal. Under extreme conditions, a mutiny isn’t just mission-critical—it can leave everybody dead. The famous explorer Ernest Shackleton, best remembered for his Antarctic expedition...
Are You Someone’s Hero?
In the last chapter we talked about hunger and the drive that must exist between all members of a patient community, including the patients themselves, but what about the patient’s need for a mentor? Remember in previous chapters we talked about how Joseph and Bonnie’s dispositions not only affected their ability to treat effectively but also...
Are You Hungry?
Great, now Reuven wants to know if I’m hungry. Don’t worry, we’re not talking about hunger pains or anything like that. I’m talking about drive, the hunger to stop at nothing to succeed. But I’m also not talking about it in the most general sense. In other words, we’re not talking about all those Youtube videos...
Navigating Chiropractic Frontiers
In this enlightening conversation, we dive deep into Dr. Lona Cook's chiropractic journey, a chiropractor, coach, author, and visionary leader. Dr. Cook's impact on chiropractic, her patients, her family, and the world at large is nothing short of inspirational. We listen to her as she shares her experiences from her chiropractic school days to building and scaling...
Transformative Leadership Journey
In a candid conversation, Dr. Jen and Dr. Dean reflect on their journey that began in chiropractic school. From scribbling visions on a coffee shop napkin to now influencing countless practitioners, their commitment to spirituality, clinical expertise, and enduring relationships shines through. The genesis of their journey lies in the fusion of faith, deepening relationships, and...
Optimizing Chiropractic Teams
Today, we're diving deep into the world of chiropractic hiring with Dr. Mark Mouw, the founder of Chiro Match Makers. Dr. Mouw, a successful clinic owner and coach of The Remarkable Practice, is here to share insights on the challenges of finding the right chiropractic associates and how Chiro Match Makers is transforming the hiring process.Finding...
Building Empires of Health
In the ever-evolving landscape of healthcare, few stories are as compelling as that of Dr. Jeff Danielson, a chiropractor, visionary entrepreneur, and the mastermind behind Big Fish Enterprises. In an exclusive podcast episode, Dr. Danielson shares the intricate details of his journey, offering listeners a glimpse into the unique blend of chiropractic expertise and business acumen...
Maximizing Chiropractic Practice Success
In today's exclusive discussion, we have Michelle Corrigan, Director of Operations at Genesis Chiropractic Software, joining us. Michelle, a seasoned professional in the field, shares her extensive experience and valuable insights. Get ready for a deep dive into optimizing your practice management.Unlocking the Potential of Technology:In the chiropractic realm, Michelle highlights a common concern—practitioners may not...
Revolutionizing Documentation and Billing: FlexNote
We are thrilled to dive into the latest technological marvel from Genesis Chiropractic Software – the FlexNote. Our Chief Technology Officer, Erez Lirov, takes the stage to unveil a groundbreaking approach to documentation and billing.In this dynamic conversation, the focus is on addressing the common concerns of chiropractors, especially regarding the speed and efficiency of documentation....
Empowering Chiropractic Journeys
Dr. Fred DiDomenico of Elite Coaching, entrepreneur, chiropractor, bestselling author, coach, and a distinguished figure in the chiropractic world, shares insights into creating a dream practice, fostering an exceptional patient experience, and the profound impact of purpose-driven chiropractic. We explore Dr. DiDomenico’s journey, coaching philosophy, and the transformative power of embracing a principled approach to chiropractic...
Unveiling the Power of Genesis Dashboards
Dr. Travis Arrington, a chiropractor of the younger generation known for his dynamism and forward-thinking approach, has provided valuable insights into the transformative journey that he and his wife have undertaken at their establishment, White Bison Chiropractic in this dialogue with Dr. Brian Paris. The conversation explored the influence of technology, specifically the recently integrated Genesis...
Elevating Chiropractic Web Presence
In an enlightening conversation, Dr. Brian had the pleasure of interviewing Mr. Tony Seymour, the mind behind Chiro Website Pro. This blog explored the critical function that websites serve as sales tools for chiropractors, shedding light on Tony's distinctive methodology in developing successful chiropractic websites. Drawing from his extensive two-decade experience, he provided valuable insights into...
How Practice Automation is Redefining Chiropractic Care
In an era where technology continually reshapes the landscape of healthcare, chiropractic practices are not left behind. The integration of practice automation into chiropractic care, as exemplified in discussions like the insightful interview with Dr. Aaron Gum of Blueprint to Practice Automation, is a testament to this evolution. This blog delves into the transformative impact of...
AI in Medical Billing
AI has revolutionized many different industries, and healthcare is no exception. In recent years, medical billing has benefited greatly from using Artificial Intelligence. Where are the major pain points in healthcare today? 1-Patients: A major challenge today is long wait times. In 2022, the average wait time for a physician appointment in the 15 largest U.S. metro markets is...
Claim Denial Management
Partial denials cause the average medical practice to lose as much as 11% of its revenue (Capko, 2009). Payers are known for denying claim payments for legitimate reasons (provider-generated errors) and arbitrary reasons, motivated by the inherent benefits of controlling the float for the maximal time (Stahl). Systematic denial management must address both kinds of errors. Denial...
Computer-aided Patient Scheduling
Without a computerized scheduler, a practice has less than a 2% chance of earning the title of a “better-performing practice,” according to the Medical Group Management Association. Computerized scheduling helps decrease service costs, provide fairness in service delivery, increase patient satisfaction, and reduce waiting times (Zhang et al., 2019). A massive investment in scheduling features across...
Value Adding for Maximum Profit
I love this topic because it’s easy to miss the mark, especially since so many consultants and marketing firms misappropriate this term and don’t actually coach on value-adding. The idea of value-adding has come under scrutiny in light of the current trend of corporate acquisitions of primary care clinics and the rising patient expectation for comprehensive,...
Change Management – Switching Your Billing Systems
Practice owners seeking better solutions often start with a vision of increased practice profitability while treating reasonable patient volumes. Their vision spans multiple aspects, including better reach to prospective patients, better reimbursement rates, full and timely payments by insurance companies, less time spent on visit documentation, improved documentation quality for better clinical follow-up and lower audit...
Maximizing Chiropractic Efficiency: The Power of Integrated Software Solutions
In today's digital age, the healthcare industry, including chiropractic practices, is rapidly evolving. With the rise of technology, there's an increasing need for integrated software solutions that can streamline operations, enhance patient experience, and boost overall efficiency. In this context, the integration of platforms like Genesis Chiropractic Software and TrackStat is nothing short of revolutionary.The Need...
Why ClinicMind?
DO YOU know a practice owner who wants more patients in her clinic, better pay-per-visit, and better collections? We all know healthcare practice owners who want to remain independent and grow and yet are frustrated by insurance companies and continuous battles to get paid and stay compliant.Now, as a patient, do you like visiting a healthcare...
Factoring
Introduction Factoring can improve cash flow and operational efficiencies, and it is used in many industries, including the healthcare sector. With this strategy, businesses sell their accounts receivable at a discount to a factoring company (the factor), giving them access to quick cash. The burden of recovering the debt from the consumer who has not paid their...
Tasks, Checklists, and Problem Management
This blog chapter discusses the importance of standard operating procedures (SOPs) and checklists in problem resolution within the context of complex billing processes, with a focus on medical billing. It explores the characteristics of an effective tracking system for problem management and emphasizes the benefits of using tasks over email or other communication tools. The article...
Fifteen Criteria for Best SaaS
The use of Software as a Service (SaaS) in healthcare has transformed medical practice management by offering scalable, cost-effective, and AI-integrated solutions. SaaS shifts system management responsibilities to vendors, allowing healthcare providers to access applications without the need for significant upfront investments. Selection criteria for a SaaS vendor include functionality, training, performance, HIPAA compliance, and more....
Patient Loyalty
Patient loyalty is essential for the success of healthcare organizations, both in terms of recurring revenue and new patient acquisition. Factors like patient satisfaction, service quality, trust, and effective communication influence patient loyalty. Timely communication, a patient communication portal, and the use of advanced technology, including AI, can enhance the patient experience and foster loyalty. Patient...
V29 Release Notes
Incoming Fax QueueAccess to the "Incoming Fax Queue" feature is out of beta testing now and available for everyone. We are beta testing the ability to port over an existing fax number.Documentation UpdatesRoster: The payment type dropdown in the billing review screen has been improved. It will now default to 'Cash' instead of showing...
Discovering a True Partner in Genesis Chiropractic Software: Dr. Melinda Richardson’s Testimonial
In the bustling heart of San Jose, California, you'll find the renowned Posture Lounge, led by Dr. Melinda Richardson. With her years of experience and dedication to her patients, she understands the importance of utilizing the right tools to ensure the smooth operation of her practice.In a candid testimonial, Dr. Richardson recounts her journey with Genesis...
Redefining Healing: How Technology and Personal Touch Are Shaping the Future of Chiropractic Care
A Modern Approach to Chiropractic Care In the rapidly evolving world of healthcare, chiropractic care is not far behind in embracing the winds of change. Integrating technological innovations, automation, and prioritizing patient experience are more than buzzwords; they are shaping the future of chiropractic practice. This transition is not just confined to large healthcare providers; even smaller...
From Flops to Mega Hits: How Cash Practice is Turning ‘Average Joes’ into Chiropractic Rockstars!
A high retention practice is a dream come true for any chiropractor. Achieving it is not an easy task, but the rewards are worth it. In this blog post, we will explore how to effectively use Cash Practice, a set of tools and strategies designed to help chiropractic practices improve patient retention. The Four F’s of Cash...
Reimagining School Health: The Transformative Journey of Chiropractic Care in U.S. Public Schools
At Genesis Chiropractic Software, our commitment to fostering chiropractic care extends beyond clinics and into communities, especially our public schools. Today, we're excited to spotlight an incredible initiative we're proud to support: School-based chiropractic initially launched by Cook Chiropractic and On-Site Chiropractic in Western WI.Launched in 2016, Dr. Lona Cook embarked on a mission to bring chiropractic care...
Leading with Purpose: Resilience and Revolution in Chiropractic Care with Dr. Gilles LaMarche!
In the vast landscape of healthcare, chiropractic care often occupies a misunderstood and underutilized corner. Yet, this specialized field has so much to offer, not only in terms of physical wellness but overall health and vitality. This article sheds light on the broader implications of chiropractic practice, inspired by the profound insights shared by chiropractic trailblazer,...
The Power of Storytelling and Charisma: A Deeper Look into Chiropractic Influence
The role of chiropractic care has dramatically evolved over the years. Once confined to alleviating musculoskeletal issues, today's chiropractors take on a more holistic role, functioning as wellness educators, motivators, and influencers. These paradigm shifts have led to an increased focus on patient engagement and communication, subjects that were recently explored by Dr. Brian Paris of...
Decoding Success: A Deep Dive into Thriving in the Chiropractic Business
Welcome to our latest discussion on the ins and outs of the chiropractic business world. Today, we're bringing you the key insights from a riveting conversation between Dr. Brian Paris, a prominent figure at Genesis Chiropractic Software, and Jeff Van Kampen, the go-to expert at Clinic Growth Accelerator. They've generously shared their wisdom on what it...
Embracing the Power of Connection in Chiropractic Practice: Insights from Joey Coleman
In a rapidly evolving healthcare landscape, chiropractors must continually adapt to meet the ever-changing needs of their patients. From incorporating new techniques to developing robust patient relationship management strategies, the objective remains consistent: optimize patient outcomes and enhance patient satisfaction. In a recent discussion with Dr. Brian Paris from Genesis Chiropractic Software, Joey Coleman, renowned customer...
Has the Provider’s Compensation Kept Up With the Economy or Healthcare Costs?
The U.S. faces escalating healthcare spending, with 2021 per capita costs reaching $12,318. Compared to advanced economies, the U.S. spent double the amount on healthcare. Factors contributing to this include an aging population, expensive medical innovations, and defensive medicine practices. Chronic diseases among older adults are a significant cost driver. Rising healthcare expenditures and declining physician...
The Future of Chiropractic: Overcoming Challenges and Embracing Opportunities
In the ever-evolving landscape of healthcare, the chiropractic profession finds itself at an intersection of significant opportunities and formidable challenges. Our recent interview between Dr. Brian Paris from Genesis Chiropractic Software and Bharon Hoag, a prominent advocate for chiropractic illuminates the profession's enormous potential and its concurrent hurdles. Legal Challenges: A Global Concern The chiropractic profession’s legal battles...
Genesis Chiropractic Software Stands With The Chiropractic Defense Council
In the ever-changing realm of healthcare, one thing remains certain – our unwavering commitment to support the profession we wholeheartedly believe in. Chiropractic, a therapeutic practice rooted in natural healing, is facing challenging times. We, at Genesis Chiropractic Software, have and will continue to support the Chiropractic Defense Council (CDC) in their endeavor to safeguard chiropractic...
Leveraging AI for Improved Patient Care
In a recent discussion, Dr. Brian Paris from Genesis Chiropractic Software and Dr. Joe Ferrantelli from PostureCo, came together to discuss how the collaboration between Genesis Chiropractic Software and PostureCo is transforming chiropractic care. Their conversation provided fascinating insights into how the integration of software and AI is enhancing both clinical practice and patient experience.Genesis Chiropractic...
FinTech Platforms to Manage Healthcare Networks Acquisition Risks
Mergers and acquisitions benefit healthcare by expanding services and improving patient care. However, they entail complexities, expenses, and risks. Research reveals reduced operating expenses and improved patient outcomes, but also increased prices with no clear quality improvements. To mitigate risks and achieve success, a strong platform business is crucial, technologically equipped for efficient network growth and...
Implementing EOS: Cultivating Success and Collaboration in the Chiropractic Profession
The chiropractic profession is a rapidly evolving field, brimming with passion, creativity, and a drive to heal. However, these strengths often come hand-in-hand with challenges in business operation and growth. To propel the industry forward, chiropractors are increasingly realizing the need to apply systematic, strategic approaches to their businesses. One solution that’s gaining traction is the...
The Power of People, Processes, and Technology: Unleashing Business Growth
When we consider the rapid pace of technological advancement and the ever-changing dynamics of the business world, the trio of people, processes, and technology stand as the linchpins of organizational growth. This was the central theme of a recent enlightening conversation with an industry veteran on Genesis Nation. People: Your Most Important Asset Your team is the backbone...
Maximizing Efficiency And Growth With Chiropractic Practice Management Software: A Comprehensive Guide
Are you looking for ways to maximize efficiency and growth in your chiropractic practice? You're not alone. According to a recent survey, over 80% of practices are actively seeking solutions that increase productivity and profitability. In this comprehensive guide, we'll explore the benefits of using the best chiropractic software around, how it can help streamline processes,...
ClinicMind External NewsLetter vol 3
ClinicMind introduces Live Chat for real-time client support, enhancing convenience and issue resolution. New features like Incoming Fax Queue, Roster Check-in, and image chart components improve document management and interactions. The patient portal has been rebranded as MyClinicMind. Social media's role in healthcare engagement is emphasized. The Production Roadmap outlines upcoming features. Effective denial and appeal...
The Power Unveiled: Exploring the Revolution of Laser Therapy in Healthcare
In recent years, advancements in medical technology have paved the way for innovative treatment modalities that challenge traditional approaches to healthcare. One such groundbreaking technique is laser therapy, which harnesses the power of light energy to stimulate healing and regeneration within the body. In this article, we delve into a fascinating conversation with Dr. Rob, a...
Why Are Medical Staff Bylaws Important for Chiropractors When Credentialing?
Medical Staff Bylaws are crucial for chiropractors who are part of a healthcare organization, as they play a significant role in shaping the practice of chiropractic services. Here are some more details about the importance of Medical Staff Bylaws for chiropractors: Ensuring compliance with accreditation standards: Medical Staff Bylaws help ensure that the healthcare organization is compliant with...
New Features: Appointment Waiting List & Patient Responsibility Estimator
At Genesis Chiropractic Software, we are passionate about innovating to provide solutions that streamline your practice. We are thrilled to announce two new features that will elevate how your front office operates. These features, Appointment Waiting List and Patient Responsibility Estimator, are set to roll out over the next month. As such, some users may see...
Enhancing Workflow Efficiency: Coming Soon – Integrated X-Ray Viewing Feature
At Genesis Chiropractic Software, we pride ourselves on continuously innovating and evolving our platform to cater to the needs of the chiropractic community. We understand that efficient workflows are crucial to your practice, and this often means having vital information at your fingertips. This is why we are thrilled to announce the upcoming addition of an...
Leveraging Technology and Research in Subluxation-Based Practice
In an era marked by technological innovation and ever-evolving healthcare needs, how does chiropractic care fit in? How can the benefits of this ancient practice be harnessed and advanced through modern technology? These are some of the intriguing questions we explore in our latest episode of Genesis Nation, featuring an enlightening conversation with Dr. Joe Betz,...
Coming Soon! New Genesis Features!
We are thrilled to announce an exciting range of new features that are set to improve your workflow! Soon, you will be able to experience the Incoming Fax Queue, Roster Check-in, and the Images Chart Component - Drag and Drop Images enhancements. Each of these tools has been carefully designed to streamline your daily tasks, optimize...
5 Reasons Chiropractors Can Be Rejected by Insurance Company Networks During the Credentialing Process
Have you been rejected by an insurance company network during the credentialing process? If so, you're not alone. There are several reasons why this may occur, and understanding them can help you increase your chances of being accepted in the future. Here are 5 reasons why chiropractors can be rejected by insurance company networks during the...
Maximizing Efficiency and Support with Genesis Chiropractic Software’s Real-time Chat Function
As the world continues to evolve at an unprecedented pace, customer service and support have become an integral part of any successful business. Recognizing this, Genesis Chiropractic Software has implemented a real-time chat support function, designed to make your experience with our software more efficient, intuitive, and responsive. The Power of Real-time Chat Support The primary benefit of...
How Is Insurance Payer Enrollment Different From Credentialing for Chiropractors?
Differences between Insurance Payer Enrollment and Credentialing for Chiropractors Insurance payer enrollment and credentialing are essential for chiropractors who want to provide care to patients with insurance plans. However, these two processes are different and serve different purposes. Here are the differences between payer enrollment and credentialing:DefinitionInsurance payer enrollment is the process of registering with an insurance...
A Proactive Approach to Patient Retention With SKED
Chiropractic care is evolving, and the use of technology in practice management is changing the way chiropractors communicate with their patients. Dr. Erik Kowalke, a chiropractor himself, has developed SKED, a software solution that streamlines communication, appointment scheduling, and patient retention. In a recent conversation with Dr. Kowalke, he shared the benefits of implementing SKED in...
Credentialing vs. Privileging for Chiropractors, What’s the Difference?
Credentialing vs. Privileging for Chiropractors, What’s the Difference? As an experienced chiropractor, you are aware of the need for standardized processes to evaluate and approve chiropractors for the provision of patient care. Two such processes are credentialing and privileging, which have distinct differences in their evaluation methods and scopes of assessment. In this article, we will delve...
Customizable 2nd Appointment Schedule Alert Pop-ups
Introducing the Newest Feature of Genesis Chiropractic Software: Customizable 2nd Appointment Schedule Alert Pop-upsWe are excited to announce the release of our latest feature in Genesis Chiropractic Software: customizable alert pop-ups. This new setting allows users to have more control over the alert pop-ups that appear on the schedule page when scheduling a patient for a...
What Are the Joint Commission’s Credentialing Standards and How Does It Apply to Chiropractic?
The Joint Commission is an independent, non-profit organization that accredits and certifies healthcare organizations and programs in the United States. The Joint Commission has established credentialing standards for healthcare providers, including chiropractors, who provide patient care within accredited healthcare organizations. These standards are designed to ensure that healthcare providers meet certain requirements for education, training, licensure,...
Shifting Focus to Lifestyle and Patient Retention with Dr. Brian Paris and Dr. Fred DiDomenico
Introduction In recent years, the chiropractic industry has seen a significant shift in focus from treating acute pain to promoting a lifestyle that supports spinal health and overall well-being. This transformation has been spearheaded by innovative chiropractic practitioners and coaches, such as Dr. Fred D. Dominico of Elite Coaching. In this article, we will explore the importance...
5 Differences Between Credentialing With Medicare and Other Insurance Companies for Chiropractors
5 Differences Between Credentialing With Medicare and Other Insurance Companies for Chiropractors Credentialing with Medicare can be a complex process for chiropractors, as it involves specific requirements and administrative processes that are different from those of major medical payers. It is important for chiropractors to understand these differences and work with insurance credentialing services or other resources...
Choosing A Chiropractic Credentialing Service: A Comprehensive Guide
When it comes to choosing a credentialing service for your chiropractic practice, there's no room for error. You need an organization that is reliable and will provide the necessary resources to help you succeed in your practice. That's why this comprehensive guide was created - to give you all of the information necessary to make an...
6 steps to credentialing with insurance companies for chiropractors
Chiropractors play an essential role in the healthcare industry, providing non-invasive and drug-free treatments for a range of musculoskeletal conditions. However, in order to provide their services to patients and get reimbursed by insurance companies, chiropractors need to be credentialed with these companies. Credentialing is the process of verifying a healthcare provider's qualifications and background to...
Why Private Practices Need Insurance Denial and Appeals Management
Effective denial and appeal management is essential for private practices, with studies showing that up to 90% of insurance denials are preventable. Common reasons for denials include medical necessity issues, duplicate billing, and more. Best practices include monitoring claims submission reports and training staff for efficient denial management. Streamlining the approval process and compliance checks are...
Navigating Insurance Audits and Compliance
Health insurance audits can be daunting for private practices. Auditors aim to ensure correct billing and proper claims handling. Audits can be routine or event-triggered, conducted by payors, either commercial insurance providers or government entities. Preparation and education are key to surviving audits. Providers should maintain compliant documentation, understand the audit process, and use practice management...
Using Analytics to Optimize Insurance Management
Analytics play a crucial role in optimizing insurance management for private practices and healthcare providers. Monitoring approvals, denials, and appeals provides valuable insights. Identifying the specific reasons behind denials, like coding errors or insufficient documentation, helps address underlying issues. Analytics offer quantifiable insights to streamline operations, reduce inconsistencies, and adapt to evolving circumstances. ClinicMind's EHR/RCM platform...
Insurance Industry Trends and Changes: Keeping Your Practice Up to Date
The health insurance landscape is continually evolving, posing challenges for healthcare providers. To stay updated, practitioners should read industry news and share vital updates within their practice. It's important to schedule regular compliance checks, both human and technology-related, to ensure adherence to standards. Staying informed about important dates and changes is essential. Implementing efficient practice management...
Creating a Fee Schedule for Your Private Practice
Creating a profitable and fair fee schedule is crucial for private practices. It should cover true service costs, not just insurance reimbursement. Align your rates with insurance provider maximums and industry standards. Ensure consistency and notify patients in advance of any fee changes. Consider your practice's operating expenses for an accurate fee structure. ClinicMind's EHR/RCM platform...
Coding and Billing Best Practices
Medical coding and billing are essential for efficient revenue cycle management (RCM). Attention to reimbursements and accounts receivables (AR) is vital, as insurance companies often underpay. Strive to maintain a clean claims rate above 95% to avoid resubmissions and appeals. Double-check claims for accuracy to prevent insurance denials due to errors. ClinicMind's RCM software streamlines billing...
ClinicMind External NewsLetter
ClinicMind has acquired Affinity Billing to expand its revenue cycle management (RCM) services. Monthly updates include scheduler customization, waiting list management, and mobile EHR enhancements. ClinicMind updates faxing service pricing for better quality. The patient portal, CareToMe, is rebranded as MyClinicMind. Affinity Billing clients will now receive invoices from ClinicMind.
Genesis Nation – Scott Warren from Blueprint to Practice Automation with Dr. Brian Paris
In this video interview, Dr. Brian Paris, from Genesis, talks with Scott Warren, of Blueprint Practice Automation, about how his company helps chiropractors automate their practices and improve patient outcomes.According to Warren, Blueprint Practice Automation provides chiropractors with a turnkey system to catch up their practices to the digital age, while also providing a higher level...
Revolutionizing Chiropractic Practice Management: Insights from Dr. Jay Greenstein and Dr. Brian Paris
Dr. Jay Greenstein is a renowned chiropractor and CEO of Sport and Spine Rehab. He shared his insights on how technology can be leveraged to improve patient experiences and practice management in the chiropractic industry. Here are the main takeaways from the interview:Efficient Practice Management with Technology: Dr. Greenstein emphasized the importance of utilizing technology...
Creating a Dream Chiropractic Practice with Dr. Fred DiDomenico
Welcome to another exciting episode of Genesis Nation, where we're dedicated to helping you create your dream chiropractic practice and an amazing patient experience. Today, we're honored to have Dr. Fred DiDomenico, a chiropractor, entrepreneur, best-selling author, and coach with us to share his insights and experience in building a successful practice. The Importance of Core Values...
Leveraging Technology to Create Your Dream Practice: A Conversation with Dr. Jay Greenstein
In today's world, technology has become an integral part of our lives, and it has transformed the way