ClinicMinders make our company what it is. We hire for attitude over experience and we pride ourselves on attracting and retaining people with COURAGE.
COURAGE to stick to our Core Values and help providers remain independent and grow. We also believe in radical transparency, so we publicly share Core Values with anyone who is interested in our approach to work. This fanatical focus is more than a mantra; it is evident in our software, our support, and the services we keep adding. And doing so makes us ecstatic.
ClinicMind offers great benefits, an attentive team, and a flexible and professional work environment
ClinicMind offers a work-from-home (WFH) employment structure for work-life balance and professional growth. WFH benefits promote job satisfaction, family focus, and productivity.
ClinicMind leverages its access to the global talent pool and fosters a strong remote company culture through adherence to the core values of excellence, learning, and teamwork.
ClinicMind is a health technology company delivering comprehensive EHR, RCM, and practice management solutions. Our mission is to empower healthcare providers. Mainly chiropractors with intuitive, scalable, and compliant technology that simplifies workflows, enhances patient outcomes, and maximizes revenue cycle efficiency.
Position Summary:
The Chief Chiropractic Officer (CCO) will serve as the strategic and clinical leader for chiropractic initiatives at ClinicMind. This executive will shape the company’s vision and direction for chiropractic care, guide the development of chiropractic-specific technology solutions, and represent ClinicMind within the broader chiropractic profession.
Key Responsibilities:
Strategic Leadership: Define and drive ClinicMind’s vision for the chiropractic profession, ensuring alignment with market trends, regulatory changes, and future innovation.
Product Influence: Partner with product and engineering teams to guide the development of next-generation chiropractic EHR and practice management software.
Clinical Oversight: Ensure clinical relevance, compliance, and usability of chiropractic-specific features in ClinicMind’s platform.
Thought Leadership & Advocacy: Actively participate in chiropractic associations, conferences, publications, and key industry events as a ClinicMind representative.
Education & Mentorship: Serve as a voice and mentor for the next generation of chiropractors through educational initiatives, webinars, and community engagement.
Market Insight: Monitor competitive landscape and identify opportunities to improve ClinicMind’s positioning and services for chiropractic professionals.
Collaboration: Work cross-functionally with the CEO, CTO, Marketing, Product, and Sales teams to ensure chiropractic users’ needs are met and exceeded.
Must-Have Skills & Qualifications:
Vision for the Chiropractic Profession: Proven ability to define, articulate, and lead strategic direction for chiropractic care in a digital environment.
Industry Engagement: Demonstrated history of active participation in major chiropractic associations, national/international events, and published contributions in respected journals or media.
Technology Proficiency: Strong understanding of practice management and EHR systems, especially in relation to office workflow and compliance.
Leadership in Software Evolution: Deep interest and capacity to influence the future of chiropractic software through direct product feedback and innovation.
Doctor of Chiropractic (DC) degree and current or prior licensure required.
10+ years of clinical chiropractic experience, with at least 3–5 years in leadership, advisory, or health tech roles preferred.
What We Offer:
Opportunity to lead innovation in the chiropractic profession on a national scale
A collaborative, mission-driven environment at the intersection of healthcare and technology
Competitive executive compensation
Flexible remote working arrangement
The chance to directly impact how chiropractors deliver care and manage their practices
As a Senior GoHighLevel Developer, you will lead the design, development, and optimization of automation and integration workflows within ClinicMind’s environment. A critical part of this role involves implementing robust tracking and reporting mechanisms to measure the effectiveness of all GHL-driven initiatives. You’ll customize GHL to meet healthcare-specific needs, connect it with internal systems and third-party platforms, and ensure all automations are efficient, scalable, and HIPAA-compliant.
This is a highly collaborative, hands-on role ideal for a developer passionate about technology, automation, and data-driven optimization. You’ll work with teams across engineering, product, marketing, and operations to enhance automation reliability, provide actionable performance insights, and optimize patient journeys and business workflows.
Key Responsibilities
Architect, design, and implement advanced workflows, pipelines, and triggers within GoHighLevel.
Customize funnels, forms, scheduling systems, and automated communication sequences for patient engagement.
Integrate GHL with ClinicMind’s EHR, billing, CRM, and marketing systems via APIs and webhooks.
Develop and maintain custom scripts, functions, and automation logic for secure data handling.
Design, implement, and maintain custom reporting structures, dashboards, and analytics within GoHighLevel to provide key performance indicators (KPIs) on patient engagement, funnel conversion, and communication efficacy.
Troubleshoot and optimize automations for reliability, deliverability, and scalability.
Ensure compliance with HIPAA and healthcare data privacy regulations.
Document all workflows, integration logic, and best practices.
Collaborate with cross-functional teams to translate business needs into automation solutions.
Develop and execute data synchronization strategies between GHL, our EHR/CRM systems, and BI tools to ensure a single, accurate source of truth for all automation and patient data.
Mentor and support junior developers or automation specialists on GHL best practices.
Required Qualifications
5+ years of hands-on experience in automation development in GoHighLevel (GHL), including deep expertise in GHL’s reporting features, custom values, and data aggregation for performance measurement.
Proven experience with API integrations (REST, JSON, Webhooks).
Proficiency in JavaScript, HTML, and CSS for front-end customization.
Hands-on experience with Twilio, Mailgun, and other communication APIs (SMS, email, voice).
Familiarity with Zapier, Make (Integromat), Pabbly, or similar middleware tools.
Strong problem-solving, debugging, and documentation skills.
Excellent collaboration and communication skills in a remote, cross-functional environment.
Solid understanding of healthcare workflows, data handling, and patient engagement principles.
Qualifications
Experience in healthcare IT, EHR, or medical billing systems.
Knowledge of HIPAA compliance and data security standards.
Experience with white-label or multi-account GHL setups.
Exposure to serverless automation tools (AWS Lambda, Google Cloud Functions).
Familiarity with database integrations (MySQL, Firebase, Airtable, etc.).
Prior experience in agency or marketing tech environments.
Position Requirements
Must have a stable internet connection minimum of 25 MBPS
Must have a mobile data plan as a backup
Must be in a quiet environment / work from home set-up
Must be comfortable working the US Eastern Time business hours
Minimum system requirement: Latest i5 with SSD hard disk (i7 preferred), 16GB RAM (32 GB preferred)
ClinicMind is a leader in providing innovative solutions for healthcare practice management, delivering tools that empower clinics to run more efficiently while enhancing patient engagement. Our PatientHub platform enables seamless communication, scheduling, and interaction between patients and providers.
We are seeking a highly skilled Support Specialist to join the PatientHub Team within our Service Delivery division. This is a client-facing role that requires strong technical knowledge, excellent communication skills, and the ability to troubleshoot and guide customers effectively in a fast-paced, tech-driven environment.
Responsibilities
Serve as the first point of contact for PatientHub clients, providing professional, empathetic, and timely support.
Troubleshoot, diagnose, and resolve issues related to the PatientHub platform and integrated technologies.
Handle Level 2 support responsibilities, taking ownership of escalated technical issues that require deeper investigation and resolution.
Perform advanced troubleshooting and work cross-functionally to coordinate resolutions across multiple teams.
Leverage GoHighLevel expertise to configure, optimize, and support client workflows.
Assist clients in adopting and effectively using AI and Machine Learning technologies within PatientHub.
Document and escalate technical issues to the appropriate teams when necessary.
Collaborate cross-functionally with the Service Delivery division to ensure a seamless client experience.
Educate clients on system best practices, including communication, scheduling, and engagement tools.
Maintain accurate and detailed records of client interactions and resolutions.
Stay current on updates, tools, and best practices relevant to PatientHub, GoHighLevel, and industry trends.
Qualifications
Fluent English communication skills (both written and verbal) are required.
2+ years of hands-on GoHighLevel experience (certification strongly preferred).
3+ years of customer service experience in a client-facing environment.
Experience working with Machine Learning / AI technology.
Strong problem-solving skills and the ability to manage multiple tasks effectively.
Demonstrated ability to work independently in a remote setting.
Experience with websites and SEO is a plus, though not required.
Must Have
Reliable broadband internet connection and a dedicated, quiet workspace for remote work.
High comfort level working on Eastern Time Zone/US Shift
Laptop/Desktop with at least 16 GB
We are a Health IT and RCM service company with a leading-edge EHR software product and a medical billing BPO. We are looking for an enthusiastic Sales Development Representative. If you’re excited to be part of a winning team, ClinicMind is a perfect place to get ahead.
Responsibilities:
Demonstrate basic functionality of our product.
Identify potential clients and generate new business opportunities for the company
Cold call potential clients to generate interest in our products and services
Send out personalized emails and LinkedIn messages to potential clients to nurture leads
Monitor appropriate social media groups/communities for potential leads
Schedule appointments with potential clients for the sales team
Provide accurate and up-to-date information on our products and services to potential clients, and this includes product and service demonstrations using presentation materials
Work with the sales team to develop strategies for lead generation and follow-up
Track progress towards meeting sales goals
Collaborate with the sales team to develop strategies for reaching sales targets
Use customer relationship management (CRM) software to manage leads and sales activities
Stay up-to-date on market trends, competition, and industry developments
Provide regular reports on sales activities and results to management.
Qualifications:
2-3 years of experience in sales.
Bachelor’s degree in business or related field
Experience in the healthcare industry preferred but not required
Excellent verbal and written communication skills
Ability to work in a fast-paced environment and handle multiple priorities
Strong interpersonal skills and ability to build relationships with potential clients
Self-motivated and goal-oriented
Proficient in Microsoft Office and CRM software
Position Requirements
Must have stable internet connection minimum of 5 MBPS
Must have a mobile data plan as a backup
Must be in a quiet environment
Must be comfortable working the US business hours
Must own a PC with at least 8 GB of memory
About the Role
ClinicMind is seeking a Demand Generation Content Operations Lead to create high-quality, strategic content that fuels our lead generation engine and strengthens ClinicMind’s position as the all-in-one platform for growing healthcare practices.
You’ll own the creation of marketing assets — from white papers and guides to workshops and videos — designed to attract, educate, and convert healthcare providers evaluating ClinicMind’s solutions. This role combines creativity, strategy, and performance-driven thinking.
Why Join ClinicMind
ClinicMind is a leading healthcare SaaS platform that helps providers improve their practice financial performance, drive sustainable growth, and enhance patient care with integrated EHR, RCM, and Patient Engagement automation and excellent service solutions.
Key Responsibilities
Develop value-driven content (white papers, guides, downloads) to support inbound and nurture campaigns.
Design and manage self-guided workshops and educational resources that help prospects and customers engage with ClinicMind’s platform.
Collaborate on video content such as explainers, case studies, webinars, and product walkthroughs.
Ensure all materials reflect ClinicMind’s brand voice— credible, insightful, and mentor-like.
Partner with product, sales, and marketing teams to identify content gaps and align messaging with business goals.
Stay informed on product updates and new features, developing subject-matter expertise to communicate them clearly and effectively.
Track performance and continuously optimize content for lead generation and conversion.
Requirements
3+ years of experience in content marketing or demand generation, preferably in SaaS or healthcare tech.
Proven track record creating high-performing content that drives measurable pipeline or lead outcomes.
Must share a portfolio of marketing assets created, along with examples of how each was used to generate leads or deliver measurable results.
Exceptional writing, editing, and storytelling skills across multiple formats and channels.
Comfortable collaborating with SMEs, designers, and video editors.
Must be able to overlap with U.S. working hours.
Bonus Points
Experience in healthcare, EHR, or medical billing software.
Familiarity with AI-assisted writing and marketing automation tools.
Experience running or supporting campaigns through HubSpot, Marketo, or similar platforms.
Must Have
1. Must have stable internet connection minimum of 25 MBP
2. Must have a mobile data plan as a backup.
3. Must be comfortable working the US business hours (EST)
4. Must own a PC or laptop with at least 16 GB of memory
ClinicMind’s core values—Excellence · Learning · Teamwork guide everything we build.
With 150 in‑house analysts, half a dozen BPO partners, and a proprietary billing platform, we now need a manager to deliver best‑in‑class collections, continue to improve performance, automate, and meet the RCM needs of a rapidly growing client base.
Overview
We are seeking a Level 3 Billing Support / Billing Review Subject Matter Expert (SME) to join our team. This role serves as the final point of escalation for complex billing concerns and systemic claim issues. The SME team ensures accuracy in claim processing, resolves systemic billing setup problems, and provides expert support to billing staff, providers, and retention teams. Experience with ClinicMind/Vericle software is required.
Key Responsibilities
Handle high-level billing escalations and serve as a subject matter expert for complex claim issues.
Review claims to identify errors caused by system setup or process gaps.
Collaborate with SYSADMIN to correct systemic configuration issues and validate updates.
Provide data and guidance on affected claims to billing teams and providers for manual resolution.
Support provider and retention teams by explaining billing outcomes and corrective actions clearly.
Document recurring issues and recommend workflow or system improvements.
Mentor Level 1 and Level 2 billing support staff, sharing expertise and best practices.
Lead or participate in small projects related to billing reviews, system changes, and process enhancements.
Qualifications
Bachelor’s degree in Business, Healthcare Administration, Finance, or equivalent work experience.
4–6 years of experience in medical billing, claim review, or revenue cycle management.
Mandatory: Hands-on experience with ClinicMind/Vericle software.
Strong knowledge of billing workflows, claim adjudication, and payer requirements.
Excellent communication skills to interact with providers, billing teams, and technical staff.
Strong analytical and problem-solving abilities with attention to detail.
Basic project management experience (managing timelines, priorities, and stakeholder coordination).
Preferred Skills
Prior experience collaborating with system administrators on billing setups.
Knowledge of compliance standards and payer regulations.
Ability to train or mentor junior staff.
Must Have:
We strive for excellence throughout our hiring process.
We share the purpose of making a lasting change in the healthcare industry by building together state-of-the-art software and using it to level the playing field with the payers.
We invest our energies in learning and mastering our skills, and we grow our responsibilities in step with our professional and business growth.
ClinicMind provides one complete platform for software and services, allowing practice owners to manage the full-cycle of patient care effectively and efficiently.
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