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ClinicMinders make our company what it is. We hire for attitude over experience and we pride ourselves on attracting and retaining people with COURAGE.

COURAGE to stick to our Core Values and help providers remain independent and grow. We also believe in radical transparency, so we publicly share Core Values with anyone who is interested in our approach to work. This fanatical focus is more than a mantra; it is evident in our software, our support, and the services we keep adding. And doing so makes us ecstatic.

ClinicMind offers great benefits, an attentive team, and a flexible and professional work environment

Work From Home

ClinicMind offers a work-from-home (WFH) employment structure for work-life balance and professional growth. WFH benefits promote job satisfaction, family focus, and productivity. 

ClinicMind leverages its access to the global talent pool and fosters a strong remote company culture through adherence to the core values of excellence, learning, and teamwork.

Current Openings

To join our winning team, follow the 4 steps of our simple hiring process:

See currently available positions
Fill out the application
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Interview

About PatientHub

PatientHub is ClinicMind’s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two‑way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL’s raw power into a turnkey growth engine for 2,700+ chiropractic and mental‑health providers.

Apply Now

Mission for This Role

Leverage 100 % of GoHighLevel’s feature set—Workflows, Triggers, Custom Objects, AI Conversation, SaaS‑Mode billing, and the REST API—to deliver a branded PatientHub experience that:

  1. Drives 40 % YoY MRR growth for the PatientHub module.

  2. Boosts patient engagement metrics (open rate ≥ 85 %, review‑conversion +30 %).

  3. Eliminates “shadow CRMs” by embedding GHL power natively in ClinicMind.

Key Responsibilities

  1. GHL Platform Mastery

    1. Build & maintain SaaS‑Mode templates, snapshots, and sub‑account automations

    2. Exploit GHL AI Conversation & “Lead Connector” upgrades the week they drop.

  2. Roadmap & Strategy

    1. Convert GHL release notes into a 12‑month PatientHub roadmap.

    2. Prioritize backlog via impact × effort, aligned to ClinicMind flywheel KPIs.

  3. Workflow Engineering

    1. Design multi‑step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat).

    2. Publish pre‑built funnel pages and survey forms for specific care plans (e.g., back‑pain lead magnets).

  4. Integration and API

    1. Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services.

    2. Own UAT and regression scripts every GHL release cycle.

  5. Analytics & Monetization

    1. Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker).

    2. Optimize SaaS‑Mode pricing tiers; manage rebilling margins and churn prevention automations.

  6. Compliance & Security

    1. Enforce HIPAA, TCPA, CAN‑SPAM within GHL sub‑accounts; review new features for compliance risk.

  7. Enablement & Support

    1. Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams.

    2. Interface with GHL support & slack channel to resolve platform issues.

 

Qualifications

  • 3–5 years product management OR GHL agency experience building snapshots, workflows, and SaaS‑Mode accounts.

  • Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows.

  • Track record shipping customer‑facing features in an Agile squad (Jira, Figma, Git).

  • Data‑fluency: Looker, SQL, or GHL analytics; comfortable A/B‑testing funnels.

  • Familiarity with HIPAA/TCPA and healthcare marketing compliance.

  • Advantage‑to‑Have

    • Experience integrating GHL with EHR/RCM or other health‑tech systems (e.g., Redox, HL7, FHIR).

    • Chiropractic, PT, or behavioral‑health domain exposure.

    • Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO.

MUST HAVE:

  1. High comfort level working on Eastern Time Zone/US Shift 
  2. Good internet access at home
  3. Mobile Hotspot
  4. Laptop/Desktop with at least 16 GB

Apply Now

ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, is looking for a full-time Credentialing Specialist. If you’re excited to be part of a winning team, ClinicMind is a perfect place to get ahead.

 

RESPONSIBILITIES

Handle credentialing needs for our clients (Group and/or Individual) who are US-based health care providers, diagnostic laboratories and medical facilities as preferred providers in health care networks. This entails the following tasks:

  • Perform credentialing work:
    • Collect all the required documentation for credentialing such as accreditation, membership and facility privileges (e.g., License, NPI letter).
    • Assist providers with completing payer forms and ensure compliance with payer’s expectations
    • Respond to provider’s inquiries as to credentialing process progress
    • Alert client of new regulations, expiring certificates, reapplications and deficiencies in credentialing requirements
  • Maintain accurate and current client information using an online database
  • Drive the implementation of the automated credentialing workflow management system:
    • Provide requirements to software developers
    • Review implementation 

QUALIFICATIONS

  1. At least 2 years experience in US-based Credentialing process
  2. Familiar with US medical insurance industry 
  3. Excellent listening, communication, and problem-solving skills
  4. Self-motivated and able to work autonomously
  5. Credentialing certification is required

MUST HAVE:

  1. High comfort level working on Eastern Time Zone/US Shift
  2. Good internet access at home
  3. Mobile Hotspot
  4. Laptop/Desktop of at least 8 GB

Apply Now

ClinicMind is a US-based Health IT company. We offer both an EHR software product and an RCM service.  We are looking for a full-time Accounts Receivable (AR) Follow Up Analyst.
 
 
RESPONSIBILITIES
  1. Maximize insurance reimbursement for healthcare practice owners
  2. Discover root causes for medical insurance claim denial, underpayment, or delay and propose resolutions
  3. Interact with the US-based insurance carriers to 
  4. follow-up on unpaid claims, delayed processing, and underpayment
  5. plan and execute medical insurance claim denial appeal process  
  6. Interact with US-based practice owners and clinicians on completing and correcting any missing or incorrect data on their insurance claims
QUALIFICATIONS
  1. Minimum of 6 months experience in US-based AR follow-up and charge and payment posting
  2. Familiar with US medical insurance industry and insurance claims processing cycle
  3. Knowledge of ICD-10, CPT, and HCPC 
  4. Understand CMS-1500 and UB-04 claim formats
  5. Experience in Vericle Software is a must.
  6. Excellent listening, communication, and problem-solving skills
  7. Self-motivated and able to work autonomously
MUST HAVE:
  1. High comfort level working on Eastern Time Zone/US Shift
  2. Good internet access at home
  3. Mobile Hotspot
  4. Laptop/Desktop of at least 8 GB

Apply Now

We strive for excellence throughout our hiring process.

We share the purpose of making a lasting change in the healthcare industry by building together state-of-the-art software and using it to level the playing field with the payers.

We invest our energies in learning and mastering our skills, and we grow our responsibilities in step with our professional and business growth.

Join Team ClinicMind

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ClinicMind provides one complete platform for software and services, allowing practice owners to manage the full-cycle of patient care effectively and efficiently.

2840 West Bay Drive,

PO Box 352,

Belleair Bluffs, FL 33770

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