ClinicMinders make our company what it is. We hire for attitude over experience and we pride ourselves on attracting and retaining people with COURAGE.
COURAGE to stick to our Core Values and help providers remain independent and grow. We also believe in radical transparency, so we publicly share Core Values with anyone who is interested in our approach to work. This fanatical focus is more than a mantra; it is evident in our software, our support, and the services we keep adding. And doing so makes us ecstatic.
ClinicMind offers great benefits, an attentive team, and a flexible and professional work environment
ClinicMind offers a work-from-home (WFH) employment structure for work-life balance and professional growth. WFH benefits promote job satisfaction, family focus, and productivity.
ClinicMind leverages its access to the global talent pool and fosters a strong remote company culture through adherence to the core values of excellence, learning, and teamwork.
ClinicMind is a leading provider of comprehensive healthcare practice management software and service platform for a full patient care cycle. We are looking for a Marketing Manager who can drive ClinicMind branding and sales support. The ideal candidate has solid experience as a marketing team manager for a multi-product EHR software and RCM services platform, preferably in the Chiropractic, Physical Therapy, and Mental Health domains.
Key Responsibilities:
Implement the ClinicMind’s Land-and-Expand brand-compounding platform marketing strategy for selling multiple software products and software-enabled services
Develop and continuously improve the ClinicMind branding and lead-generation process
Develop ClinicMind Brand Story and Customer’s and Buyer’s journeys based on a deep understanding of the customer needs and behaviors and ClinicMind products and services
Coordinate with sales, customer support, and product development teams to minimize customer acquisition costs and maximize customer value
Assist the sales team in preparing for industry events and networking activities
Build a marketing team, including
brand coordinators, content managers, social media managers, SEO specialists, email marketing managers, demand generation managers, graphic designers/brand designers, PPC specialists, data analysts, channel marketing managers, webinar/event coordinators, website administrators
Data-driven individual team member performance improvement
SOP and continuous member training
Leverage the Internet, G2, Capterra, SalesForce, Hubspot, and High Level for
Data-driven marketing process management, including content creation and scheduling, engagement monitoring and analysis,
Marketing KPI implementation and reporting, forecasting, and budgeting
Analyze market trends and competitor activities to
refine marketing strategy and implementation
identify new market opportunities
Stay updated on healthcare regulations and ensure all marketing activities comply with industry standards and company policies.
Requirements:
5+ years of experience in HealthTech, BPO, RCM services, and reseller or franchise marketing or management in a global environment, spanning USA, India, and the Philippines
Demonstrated success in developing and executing integrated marketing campaigns across multiple channels.
Strong analytical skills, with the ability to use data to inform marketing decisions and measure campaign effectiveness.
Excellent communication and relationship-building skills, with the ability to collaborate effectively with internal stakeholders and external partners.
Proven leadership skills, with the ability to manage and motivate cross-functional teams to achieve organizational goals.
A STEM undergraduate degree. MBA in Marketing or Healthcare.
MUST HAVE:
High comfort level working on Eastern Time Zone/US Shift
Good internet access at home at least 25 MBPS
Mobile Hotspot
Laptop/Desktop of at least 16 GB
About Us
At ClinicMind we’re not just building a company—we’re creating a movement. We believe in the power of bold ideas and daring execution. Our mission? To revolutionize healthcare by taking the barriers and challenges to care away, and allowing providers to focus on what they do best—provide exceptional patient care!
The Adventure
You won’t just be following a roadmap—you’ll be creating it! This is your chance at something big that can forge a connection between ideas, design and end user satisfaction. Your ideas and insights will drive key decisions, and you’ll have the autonomy to experiment, innovate, and push boundaries. What you do will have a lasting impact on the lives of others. And that’s what we’re offering. You’ll be working directly with the founders, gaining first-hand experience about the barriers and challenges to patient care, and you’ll build the bridge to overcome them. The person we’re looking for is innovative, creative, and not afraid to push boundaries. This exciting role will broaden and strengthen your design muscles and equip you with the skills and experiences to excel in your career.
Blaze a Trail
Innovative Design: Embrace the challenges of a dynamic role that leverages your unique design insights to create impactful solutions.
Dive Deep into Usability: You’ll conduct research to better understand the challenges in order to fix them. Your insights will inform design decisions that will last for years.
Data-Driven Analysis: Harness the power of data to uncover game-changing insights, elevating the experience for both healthcare providers and patients. Craft authentic personas, journey maps, and user flows that mirror real-world interactions and drive impactful design decisions.
Creative Prototype Mastery: Design sleek, user-friendly prototypes and interfaces that embody our mission to empower healthcare professionals. Ensure every design reflects ClinicMind’s core values and brand identity.
Dynamic Stakeholder Synergy: Pitch bold design concepts to stakeholders, integrating their insights into perfect solutions that align seamlessly with our healthcare vision.
Mentoring Skills: Teamwork and mentorship are important aspects of a healthy people-first company that invests in young talent. Mentor junior designers, fostering a culture of collaboration and continuous improvement. Share your passion and inspire mentees to elevate the team’s capabilities.
Bring The Tools: Job Requirements
Battle-Ready: 5+ years of hands-on UX design, backed by a killer portfolio that demonstrates your effective design process and the evolution of your concepts and solutions.
Technical Prowess: Mastery of Figma and familiarity with testing platforms and project tracking tools like Jira, GitLab, or similar.
Guru Stats: Deep-rooted knowledge of UX principles, with a die-hard commitment to user-centered design. Experience with design systems is essential
Communication: Excellent English communication skills, both verbal and written, is a must, to effectively convey design concepts and sync up with a global crew.
Equipment: Must have a stable internet connection with a minimum of 25 MBPS, and own a laptop with a quad-core processor, 16 GB RAM, 500 GB SSD, and a high-resolution display. Your system must support Windows 10 or macOS.
Work Schedule: Ability to work Eastern Time Zone hours to ensure effective collaboration with our team.
The Essentials: Bachelor’s degree in Design, Computer Science, or a relevant field.
Bonus Street Cred
Experience in scaling systems and creating innovative solutions across industries such as healthcare, gaming, fintech, or edtech.
Comfortable navigating fast-paced environments, with a knack for iterating quickly based on feedback.
Basic understanding of front-end technologies like HTML, CSS, and JavaScript.
The Perks
Competitive Pay: A salary package that reflects your expertise and values your skills.
100% Remote: Fully remote role, offering the freedom and flexibility of working from anywhere.
Career Growth: Plenty of opportunities for growth and professional development in a company dedicated to making a positive impact.
Work-Life Balance: Generous PTO to keep you refreshed and ready to tackle your passions, both at work and beyond.
NOTE
ClinicMind is a Healthcare IT and Revenue Cycle Management (RCM) service company. We are looking for a full-time RCM Data Entry Associate, who enters billing process data, Demographics, Charge Entry and EOB / Cash Posting, Denial analysis and documentation.
RESPONSIBILITIES
QUALIFICATIONS
MUST HAVE:
ClinicMind is a leading provider of comprehensive healthcare practice management software and service platform for a full patient care cycle. We are seeking a highly experienced and results-driven Senior Revenue Cycle Management (RCM) Specialist to lead and manage our RCM teams. The ideal candidate will excel in overseeing the resolution of insurance claim backlogs, optimizing processes, and driving key performance indicators (KPIs) to ensure the highest standards of operational excellence. This role is integral to achieving a seamless, efficient revenue cycle and ensuring our clients’ financial health.
Team Leadership & Management
Lead, mentor, and manage the teams responsible for addressing RCM insurance claim backlogs, including claims specialists and billing analysts.
Foster a culture of accountability, efficiency, and continuous improvement.
Conduct regular performance evaluations and implement training initiatives to enhance team skills.
Operational Excellence in Claims Management
Drive the resolution of Active Failed claims to zero daily by implementing effective prioritization and workflows.
Ensure Total Failed claims remain at minimum levels, leveraging analytics and proactive interventions.
Oversee the resolution of aged claims, maintaining Accounts Receivable >120 days at or below 5%.
Process Improvement & Quality Assurance
Identify root causes for claim errors and develop corrective actions to maintain claim error rates at below 1%.
Monitor and improve processes to achieve and sustain a Net Collection Rate (NCR) of 97% or higher.
Develop and implement policies, procedures, and best practices for claims processing and denial management.
Data-Driven Decision Making
Utilize RCM software and data analytics tools to track and report on KPIs, trends, and team performance.
Collaborate with cross-functional teams to identify areas for improvement and execute data-informed strategies.
Stakeholder Engagement
Serve as a primary point of contact for escalations related to claim processing and insurance reimbursements.
Communicate regularly with internal and external stakeholders to ensure alignment on objectives and expectations.
Qualifications:
Bachelor’s degree in healthcare administration, business administration, or a related field. Master’s degree preferred.
Minimum of 8 years of experience in revenue cycle management, with a proven track record in managing insurance claims, backlogs, and denials.
Extensive knowledge of healthcare billing, coding, and reimbursement processes.
Strong leadership and team management skills, with experience managing large, diverse teams.
Proficiency in RCM software, data analytics tools, and advanced Excel functions.
Exceptional problem-solving skills and attention to detail.
Outstanding communication and organizational skills, with the ability to manage multiple priorities effectively.
Key Performance Indicators (KPIs):
Active Failed claims resolved daily (target: 0)
Total Failed claims kept at a minimum
A/R >120 days maintained at or below 5%
Claim error rates maintained below 1%
Net Collection Rate (NCR) sustained at 97% or higher
Position Requirements
Must have a stable internet connection minimum of 5 MBPS
Must have a mobile data plan as a backup
Must be in a quiet environment
Must be comfortable working the US business hours
Must own a PC with at least 16 GB of memory
Position Overview:
We are seeking a detail-oriented and proactive Manager of EFT/ERA Enrollment Operations to lead the team responsible for managing electronic funds transfer (EFT) and electronic remittance advice (ERA) enrollments. This role is critical to ensuring seamless payer setup and efficient payment processing for our clients. The ideal candidate will have extensive experience in healthcare revenue cycle operations, strong team leadership skills, and a commitment to driving operational excellence.
Key Responsibilities:
Team Leadership & Operations Management
Lead and manage the EFT/ERA enrollment team, ensuring timely and accurate enrollment of payers across multiple platforms and systems.
Oversee daily team operations, including task assignment, progress tracking, and issue resolution.
Foster a collaborative and efficient team culture, emphasizing accountability and continuous improvement.
EFT/ERA Enrollment Coordination
Ensure all payer EFT/ERA enrollment requests are submitted and processed accurately and efficiently within established timeframes.
Monitor the enrollment status with payers, troubleshoot delays, and resolve issues to minimize interruptions in client payment flows.
Maintain up-to-date knowledge of payer requirements and industry regulations related to EFT/ERA enrollment processes.
Quality Assurance and Compliance
Develop and enforce quality standards to ensure accurate payer setup and reduce errors in enrollment submissions.
Ensure compliance with industry regulations, client-specific requirements, and organizational policies.
Conduct periodic audits of enrollment activities to identify and address errors or process inefficiencies.
Stakeholder Communication
Serve as the primary contact for internal teams and clients regarding EFT/ERA enrollment updates, issues, and escalations.
Collaborate with RCM, QA, and training teams to ensure alignment and address cross-functional challenges.
Provide regular reporting and updates to leadership on team performance and enrollment progress.
Process Improvement
Identify areas for process improvement and implement best practices to streamline EFT/ERA enrollment workflows.
Leverage technology to enhance team efficiency and reduce manual efforts.
Develop and update Standard Operating Procedures (SOPs) to reflect evolving payer requirements and operational needs.
Key Performance Indicators (KPIs):
Enrollment Accuracy:
Achieve a 99% accuracy rate in EFT/ERA enrollment submissions.
Timeliness of Enrollment:
Ensure 95% of enrollments are completed within payer-specified timeframes.
Resolution of Delayed Enrollments:
Resolve 100% of delayed enrollments within five business days of issue identification.
Error Reduction:
Maintain error rates for enrollments at below 1%.
Client Satisfaction:
Achieve and sustain a 95% satisfaction rate from clients regarding EFT/ERA enrollment services.
Audit Compliance:
Pass 100% of internal and external audits related to EFT/ERA enrollment accuracy and compliance.
Process Efficiency:
Implement process improvements that result in a 20% reduction in turnaround time for enrollments within six months.
Qualifications:
Bachelor’s degree in healthcare administration, business, or a related field. Master’s degree preferred.
Minimum of 5 years of experience in EFT/ERA enrollment or RCM operations, with at least 2 years in a leadership role.
Strong understanding of payer requirements, EDI processes, and healthcare payment workflows.
Proven ability to manage and develop teams effectively.
Proficiency in healthcare RCM systems, EFT/ERA portals, and data analytics tools.
Excellent problem-solving and organizational skills, with a high level of attention to detail.
Strong communication skills and the ability to collaborate with cross-functional teams.
Position Requirements
Must have stable internet connection minimum of 5 MBPS
Must have a mobile data plan as a backup
Must be in a quiet environment
Must be comfortable working the US business hours
Must own a PC with at least 16 GB of memory
Why Join Us?
We are a fast-paced and innovative organization committed to delivering exceptional RCM services. As Manager of EFT/ERA Enrollment Operations, you’ll have the opportunity to lead a critical team, implement impactful improvements, and contribute to our clients’ success. If you are passionate about operational excellence and team leadership, we encourage you to apply.
We are seeking a highly skilled and analytical Manager of Complex Issue Resolution to lead a specialized team dedicated to addressing escalated and intricate revenue cycle management (RCM) challenges that standard teams are unable to resolve. This role is pivotal in ensuring the seamless operation of our revenue cycle by effectively managing complex client issues, implementing process improvements, and enhancing overall client satisfaction.
Key Responsibilities:
Team Leadership & Management:
Lead and mentor a team of specialists focused on resolving complex RCM issues escalated from standard teams.
Allocate resources efficiently to ensure timely and effective resolution of escalated cases.
Conduct regular performance evaluations and provide ongoing training to enhance team capabilities.
Complex Issue Resolution:
Oversee the investigation and resolution of complex billing, coding, and reimbursement issues.
Collaborate with cross-functional teams to identify root causes and implement corrective actions.
Serve as the primary point of contact for clients regarding escalated RCM concerns, ensuring clear communication and resolution.
Process Improvement & Compliance:
Analyze patterns in escalated issues to identify systemic problems and areas for process enhancement.
Develop and update standard operating procedures (SOPs) to prevent recurrence of complex issues.
Ensure all resolutions comply with industry regulations and organizational policies.
Stakeholder Collaboration:
Work closely with standard RCM teams to provide guidance on complex cases and prevent future escalations.
Communicate effectively with clients to manage expectations and provide status updates on issue resolution.
Prepare and present reports to senior management on the status of escalated issues and team performance.
Key Performance Indicators (KPIs) and Targets:
Issue Resolution Time:
Target: Resolve 95% of escalated issues within 10 business days.
First Contact Resolution Rate:
Target: Achieve a 90% resolution rate on the first client contact for escalated issues.
Client Satisfaction Score:
Target: Maintain a client satisfaction score of 4.5 out of 5 or higher for issue resolution.
Repeat Escalation Rate:
Target: Limit repeat escalations to less than 5% of total cases.
Process Improvement Implementation:
Target: Implement corrective actions for 100% of identified systemic issues within 30 days.
Compliance Adherence Rate:
Target: Ensure 100% compliance with industry regulations and organizational policies in issue resolution.
Qualifications:
Bachelor’s degree in Healthcare Administration, Business, or a related field; Master’s degree preferred.
Minimum of 5 years of experience in revenue cycle management, with at least 2 years in a supervisory role handling complex issues.
In-depth knowledge of healthcare billing, coding, and reimbursement processes.
Strong analytical and problem-solving skills with a track record of implementing effective solutions.
Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
Proficiency in RCM software and data analysis tools.
Demonstrated ability to lead and develop high-performing teams.
Position Requirements
Must have stable internet connection minimum of 5 MBPS
Must have a mobile data plan as a backup
Must be in a quiet environment
Must be comfortable working the US business hours
Must own a PC with at least 16 GB of memory
Why Join Us? We are a forward-thinking organization committed to excellence in revenue cycle management. In this role, you will have the opportunity to lead a critical team, tackle complex challenges, and drive significant improvements in our operations. If you are passionate about problem-solving and enhancing client satisfaction, we encourage you to apply.
ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, is seeking a Business Analyst with a Project Management focus. This position involves working closely with key stakeholders to gather, analyze, and document business requirements for both new and existing projects. The role also requires bridging the gap between the technical team and business units to ensure solutions align with the organization’s goals. Additionally, you will oversee the management and execution of projects, ensuring they are completed on time, within scope, and within budget.
Key Responsibilities:
Business Analysis:
Collaborate with stakeholders to understand business needs and translate them into clear and actionable requirements.
Conducts a gap analysis to identify business inefficiencies and recommend solutions.
Create and maintain detailed documentation including Business Requirement Documents (BRD), Functional Specification Documents (FSD), and user stories.
Conduct feasibility studies, cost-benefit analysis, and risk assessments.
Project Management:
Develop and manage project plans, timelines, and schedules.
Define project scope, objectives, and deliverables.
Coordinate with cross-functional teams including developers, designers, and QA.
Monitor project progress and make adjustments as needed to ensure timely delivery.
Communicate project status to stakeholders, managing expectations and escalating issues when necessary.
Conduct post-project reviews and provide recommendations for future improvements.
Stakeholder Management:
Lead meetings with stakeholders, ensuring that their requirements are understood and met.
Facilitate workshops to gather input from business teams and subject matter experts.
Manage relationships with external vendors and contractors if applicable.
Quality Assurance:
Support testing phases by developing test plans, test cases, and ensuring that solutions meet business requirements.
Ensure the implementation of quality assurance standards throughout the project lifecycle.
Risk & Issue Management:
Identify and proactively manage project risks and issues.
Develop mitigation plans and solutions to minimize potential project impacts.
Change Management:
Support change management processes by preparing stakeholders for changes and helping them adapt to new systems or processes.
Key Skills & Qualifications:
Bachelor’s degree in Business Administration, Information Technology, or related field.
Minimum of 3-5 years of experience in business analysis and project management.
Knowledge of software development life cycle (SDLC) and Agile methodologies.
US Healthcare knowledge is an added advantage
Desirable Certifications
Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA).
Project Management Professional (PMP) or Certified ScrumMaster (CSM).
Agile Certified Practitioner (PMI-ACP).
Tools & Technologies:
Project Management Tools: ( At least one )
Microsoft Project – This is used to create project timelines, Gantt charts, and resource management.
Trello or Asana – This is for task management and tracking project milestones.
Smartsheet – For collaborative project management with features for tasks, timelines, and reporting.
Monday.com – A visual platform for project tracking and team collaboration.
Basecamp – For team collaboration and project management with shared calendars, to-dos, and file sharing.
Data Analysis & Reporting Tools:
QuickSight/Tableau/Power BI – For data visualization and business intelligence reporting.
Basic SQL – To query databases for business insights.
Business Analysis Tools:
Jira – For managing and tracking user stories, requirements, and progress.
Confluence – To document and share requirements, specifications, and meeting notes.
Visio or Lucidchart – For creating process flows and system diagrams.
Balsamiq or Axure – For creating wireframes and prototypes.
Position Requirements
Must have a stable internet connection minimum of 5 MBPS
Must have a mobile data plan as a backup
Must be in a quiet environment
Must be comfortable working the US Eastern Time business hours
Minimum system requirement: Latest i5 with SSD hard disk (i7 preferred), 16GB RAM (32 GB preferred)
ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, seeks a skilled Business Intelligence (BI) Data Analyst with expertise in Amazon QuickSight to design and develop interactive dashboards and custom datasets. This role requires strong knowledge of BI tools, SQL, and data modeling to deliver actionable insights efficiently. If you are self-driven and pay close attention to detail, we want to hear from you.
Responsibilities:
Designed and developed interactive dashboards and reports using Amazon QuickSight.
Build and maintain custom datasets with SQL, ensuring data accuracy and integrity.
Extract, transform, and load (ETL) data from multiple sources into the BI tool.
Hands-on experience in Oracle, PostgreSQL and Redshift.
Define relationships between data sources and optimize data models for performance.
Collaborate with stakeholders to understand reporting needs and validate requirements.
Analyze data to identify trends, patterns, and actionable insights.
Monitor report performance and optimize queries for responsiveness.
Train stakeholders to effectively use dashboards and reports.
Qualifications:
Bachelor’s degree in Computer Science, Information Systems, or a related field.
Proven experience with at least 3 to 4 years of experience in Amazon QuickSight or similar BI tools.
Proficient in creating interactive dashboards and data visualizations.
Excellent problem-solving and communication skills.
US Healthcare knowledge is an added advantage.
Position Requirements
Must have a stable internet connection minimum of 5 MBPS
Must have a mobile data plan as a backup
Must be in a quiet environment
Must be comfortable working the US business hours
Must own a PC with at least 16 GB of memory
ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, seeks an IT Helpdesk Technician, you will be the first point of contact for internal employees or external customers seeking technical assistance regarding hardware, and software issues. You will work to ensure that technology-related problems are resolved quickly and effectively while providing excellent customer service. You will also provide support for IT infrastructure, assist with installations, and contribute to the overall smooth functioning of IT systems. If you are self-driven and pay close attention to detail, we want to hear from you.
Key Responsibilities:
Technical Support:
Provide first-line support via phone, email for users experiencing technical issues.
Troubleshoot hardware, software, and network-related problems for both employees and clients
Resolve technical issues related to operating systems and software applications.
Escalate unresolved or complex issues to higher-level IT staff or specialized teams.
Gmail Administration
Software tools setup and support across the company
Data migration/ uploading /postings
Internal technical support for employees and their computers/headphones/speakers etc.
Resolving login and permission issues – ClinicMind, Gmail, Zoom, Loom, Salesforce and other internal applications.
Removing security access when clients terminate
Auditing software tools and subscriptions
Troubleshooting & Problem Resolution:
Diagnose and resolve technical issues efficiently based on user feedback.
Maintain and manage ticketing systems for tracking and resolution.
Assist with network, VPN, and connectivity-related concerns.
User Account Management:
Set up, modify, and delete user accounts, including email, network, and software access.
Assist with password resets and access control issues.
Maintain proper documentation for all system and user changes.
Documentation & Reporting:
Document detailed information about technical problems, solutions, and best practices for future reference.
Create and maintain knowledge base articles and self-help documentation for users.
Generate reports on system health, ticket trends, and issue resolution status.
Customer Service:
Provide exceptional customer service, handling requests and troubleshooting with professionalism and patience.
Communicate technical information clearly and in an understandable manner for non-technical users.
Maintain a positive relationship with end-users, responding promptly and effectively to their technical needs.
Training & Support:
Provide basic training to staff and users on how to use company software, devices, and IT systems.
Assist in developing training materials or user guidelines for common IT-related issues.
Key Skills & Qualifications:
An associate’s degree in information technology, computer science, or a related field is preferred.
2-3 years of experience in an IT support role or technical helpdesk environment is preferred.
Technical Knowledge:
Proficiency in troubleshooting Windows operating systems.
Knowledge of networking basics, including LAN, WAN, and VPN.
Familiarity with common office software such as Microsoft Office 365, Google Workspace, and other productivity tools.
Experience with user account management and permission settings.
Basic understanding of hardware components (desktops, laptops, printers) and software applications.
Strong analytical and troubleshooting abilities to resolve technical issues efficiently.
Customer-focused attitude with excellent interpersonal skills.
Tools & Technologies:
Ticketing Systems:
Any basic open-source ticketing tool experience
Remote Support Tools:
TeamViewer, AnyDesk, or LogMeIn for providing remote support and troubleshooting.
Operating Systems:
Windows 10/11
Collaboration Tools:
Slack, Microsoft Teams or Zoom for team communication and remote support.
Knowledge Base and Documentation:
Using Google Docs for creating and maintaining knowledge articles and support documentation.
Position Requirements
Must have a stable internet connection minimum of 5 MBPS
Must have a mobile data plan as a backup
Must be in a quiet environment
Must be comfortable working the US business hours
Must own a PC with at least 16 GB of memory
ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, is looking for a full-time GoHighLevel Integrations Architect. If you’re excited to be part of a winning team, ClinicMind is a perfect place to get ahead.
As an Integrations Architect in ClinicMind, you will be responsible for designing, developing, and implementing complex integration solutions between our core platform and our myriad of integrated ancillary offerings, through partner integrations and our subsidiaries. This role is crucial in ensuring seamless data exchange, system connectivity, and efficient workflows across diverse software applications and platforms.
Responsibilities
Design and implement scalable integration architectures to facilitate cross-product workflows and deliver improved functionality to our end users.
Define integration standards, patterns, and frameworks to drive consistency and efficiency.
Work closely with devops to design integration solutions, ensuring secure, robust, and maintainable system connectivity across the organization’s applications.
Lead integration projects from concept to delivery, managing timelines, resources, and deliverables.
Map out and document data stores, APIs, data flow structures, data mapping, and transformation logic. Ensure data integrity, accuracy, and consistency across systems.
Design and develop APIs and integration points for both internal and external systems. Manage the API lifecycle, including monitoring, maintenance, and security.
Address integration issues, monitor system performance, and continuously optimize integration solutions for reliability and efficiency.
Ensure that all integration solutions adhere to company security policies and compliance standards.
Qualifications
Education: Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
5+ years of experience in systems integration, with at least 2 years in an architecture or lead role.
Proven experience with integration platforms (e.g., go-highlevel, salesforce).
Strong experience with APIs (REST, SOAP) and messaging protocols (MQ, Kafka).
Technical Skills:
a. Proficiency in programming languages such as Java, Python, or JavaScript.
b. Familiarity with data formats (e.g., XML, JSON) and data transformation techniques.
c. Knowledge of cloud technologies and services (AWS, Azure, GCP) and integration with cloud-based systems.
d. Experience with Enterprise Service Bus (ESB), ETL, and data mapping tools.
ClinicMind is a leading healthcare technology company dedicated to providing comprehensive software solutions to chiropractic clinics. Our mission is to empower clinicians and their teams to deliver superior patient care through innovative and user-friendly technology.
Position Overview:
The Senior Medical Biller will be responsible for managing the revenue cycle, ensuring accurate and timely billing processes, and resolving complex billing issues specific to chiropractic practices. This role requires a deep understanding of chiropractic billing procedures, insurance regulations, and proficiency in medical coding.
Key Responsibilities:
Revenue Cycle Management: Oversee the entire billing process, from claim submission to reimbursement, ensuring compliance with all relevant regulations.
Claims Processing: Accurately prepare and submit claims to insurance companies, ensuring all services are coded correctly.
Denial Management: Investigate and resolve denied or rejected claims, identifying root causes and implementing corrective actions to prevent future occurrences.
Patient Billing: Manage patient billing processes, including generating statements, handling billing inquiries, and setting up payment plans as necessary.
Compliance: Stay updated with the latest healthcare regulations, insurance policies, and coding standards to ensure all billing activities are compliant.
Team Collaboration: Work closely with clinical staff to ensure accurate documentation and coding of services rendered.
Training and Mentorship: Provide guidance and training to junior billing staff, fostering a culture of continuous learning and improvement.
Qualifications:
Education: Bachelor’s degree in Healthcare Administration, Business, or a related field is preferred.
Experience: Minimum of 8 years in medical billing, with at least 3 years in a senior role handling chiropractic billing.
Certifications: Professional certification in medical billing and coding is preferred. Relevant certifications include:
Certified Professional Biller (CPB): Demonstrates proficiency in medical billing and the ability to manage the revenue cycle.
aapc.com
Certified Medical Reimbursement Specialist (CMRS): Validates expertise in medical billing and reimbursement processes.
americanmedicalbillingassociation.com
Technical Skills: Proficient in healthcare billing software, electronic health records (EHR) systems, and Google Docs, especially Google Sheets.
Knowledge: In-depth understanding of chiropractic billing procedures, insurance guidelines, ICD-10, CPT, and HCPCS coding.
Communication: Excellent verbal and written communication skills, with the ability to effectively interact with insurance companies, patients, and healthcare providers.
Analytical Skills: Strong problem-solving abilities, with a keen eye for detail and accuracy.
Organizational Skills: Ability to manage multiple tasks efficiently, prioritize workload, and meet deadlines.
Why Join ClinicMind?
Innovative Environment: Work with cutting-edge technology solutions tailored for the healthcare industry.
Collaborative Culture: Be part of a passionate team dedicated to improving patient care and clinic efficiency.
Professional Growth: Opportunities for continuous learning, development, and career advancement.
Impactful Work: Play a crucial role in enhancing the financial health of chiropractic practices, directly contributing to better patient outcomes.
If you are a seasoned medical billing professional with a passion for excellence and a deep understanding of chiropractic billing, we invite you to apply and become a vital part of our team at ClinicMind.
MUST HAVE:
Must have a stable internet connection with a minimum of 25 MBPS
Must have a mobile data plan as a backup
Must be in a quiet environment
Must be comfortable working the US Eastern Time business hours
Must own a PC with at least 16 GB of memory
We strive for excellence throughout our hiring process.
We share the purpose of making a lasting change in the healthcare industry by building together state-of-the-art software and using it to level the playing field with the payers.
We invest our energies in learning and mastering our skills, and we grow our responsibilities in step with our professional and business growth.
ClinicMind provides one complete platform for software and services, allowing practice owners to manage the full-cycle of patient care effectively and efficiently.
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