Information on the CrowdStrike Outage

On Friday, July 19, 2024 at 04:09 UTC, Hospitals and healthcare clinics around the world faced significant disruptions in appointment systems, lab systems, and patient records, leading to delays and cancellation of appointments. Many 911 services were severely affected and travel was halted across the U.S.  

Millions of Windows systems crashed and displayed the infamous “blue screen of death” (BSOD).  The outage was not a Microsoft Windows flaw directly, but rather a flaw in CrowdStrike Falcon that triggered the issue.

The ClinicMind support team reports that we received no complaints or requests for help in connection to this outage.   

Our rapid response team remains committed to your success. If anyone is experiencing ramifications from the CrowdStrike patch, please call our support line at (234) 254-2255, or use the “live chat” feature, from 9:00 Am- 4:30 Pm EDT, accessible from any page of the ClinicMind EHR. 

Thank you for your continued trust in ClinicMind. We are grateful for the opportunity to serve you. 

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