In healthcare revenue cycle management (RCM), results are what count. Achieving numbers like these is rare. ClinicMind’s RCM Team recently reached an A/R over 120 days of just 4%, which is only a third of the industry average of 13.4% according to MGMA.
This milestone didn’t happen by chance. It came from ClinicMind’s approach of blending strong RCM software with skilled human support. This system helps practices lower their aged A/R and speed up cash flow.
What is A/R > 120, and Why Does It Matter?
Accounts Receivable (A/R) aged beyond 120 days represents money practices may never collect. The higher the percentage, the greater the financial strain. With the industry benchmark sitting at 13.4%, many practices face delayed or lost revenue.
ClinicMind’s Team kept their rate at just 4%, showing that practices can reach and maintain top results when they have the right tools and expertise.
From 13% to 4%: ClinicMind’s 60-Day A/R Reduction Journey
- Late June 2025 Team was at 13%, aligned with MGMA benchmarks.
- In July 2025, our numbers improved steadily, moving from 12% to 9%, then 7%, and finally 6%.
- By August 2025, we held steady between 5% and 7%, finishing the month at 4%.
Within 60 days, we cut our aged A/R in half and kept it at that level.
ClinicMind RCM Software: Automating Revenue Cycle Management
Our software helps you work more accurately, saves time with automation, and keeps everything clear.
- Daily RCM Dashboards: The 4% metric itself came from real time ClinicMind dashboards, providing transparency for clients and teams alike.
- Automated Denial Alerts: Same-day appeal workflows were triggered instantly by software, preventing delays.
- Bulk Patient Statements: Automated statement generation and small balance sweeps ensured no revenue was overlooked.
- Account Prioritization: Smart filters highlighted high-balance accounts, allowing teams to focus on the most critical accounts first.
Expert RCM Services that Deliver Results
- Same-Day Appeals: Analysts acted immediately on flagged denials.
- Collector Focus: Experienced team members handled the top 20 high-balance accounts directly.
- Backlog Blitz: Analysts were temporarily reassigned to address the A/R over 120-day backlog. They worked at scale based on insights from the dashboards.
The Result: Software created visibility and automation; the service team applied judgment, persistence, and expertise.
This balance of technology and expert support is what makes ClinicMind a leader in healthcare revenue cycle management and RCM billing services.
Why ClinicMind’s A/R Performance Matters for Practices
- Benchmark Beating: 4% vs. 13.4% shows ClinicMind delivers world-class outcomes.
- Consistency: This was not just a brief improvement. The ongoing performance trend shows that these results are sustainable.
- Scalability: The same playbook of software + service can be replicated across other teams and client BPOs.
By combining RCM software with expert human support, ClinicMind helps practices achieve world-class revenue cycle optimization
Software + Service = Sustainable RCM Success
Technology by itself can’t fix revenue cycle challenges, and service alone won’t scale without the right data and automation. ClinicMind’s story shows that when smart software and expert service work together, the financial results are hard to beat.
