PatientHub Scheduled Maintenance Notification
We want to inform you about upcoming scheduled maintenance to ensure the continued reliability and performance of PatientHub. Maintenance Details: Dates: January 17–19, 2025 Start Time: 4 PM ET Expected Duration: 48 hours During this time, PatientHub will continue to function normally. However, any new patients or appointments will not sync to PatientHub. Once the sync is restarted, PatientHub will catch up and the sync will continue normally with no intervention needed. We apologize for any inconvenience this may cause and thank you for your understanding as we work to enhance our services.
Update on PatientHub Appointment Management Issue
Update – January 10, 2024 We’re pleased to inform you that the PatientHub Appointment Management Issue has been fully resolved, patients will continue to receive appointment reminders, and all systems are now back up. We sincerely appreciate your patience and understanding during this time. If you experience any issues or have any questions, please don’t hesitate to reach out to our support team. Update – January 9, 2024 We want to inform you about a technical issue affecting the PatientHub appointment management. Our development team is actively working to resolve it as quickly as possible. Here’s what you need to know: Appointment Reminders for Existing Bookings: Patients who booked appointments before today will still receive their reminders as usual. Impact on New Appointments: New appointments may be temporarily affected until the issue is resolved. While we cannot provide a specific timeline for the complete restoration of the service, we will share updates as progress is made. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience. If you have urgent concerns or need assistance, please don’t hesitate to contact our support team. Thank you for your understanding and trust.
Save Time and Improve Patient Care with the Encounter Bar
The Encounter Bar in the Chart Summary is designed to simplify access to patient visit history, reduce clicks, and improve workflow efficiency. Why the Encounter Bar Is a Game-Changer: Comprehensive Overview: View a patient’s full visit history, including past, current, and upcoming appointments, all in one place. Streamlined Navigation: Say goodbye to repetitive navigation and wasted time searching for key details. Access everything you need with fewer clicks. Improved Decision-Making: With all relevant visit information at your fingertips, providers can make informed decisions faster and improve patient care. Why It Matters: The Encounter Bar allows providers to focus on what truly matters: delivering high-quality care. By reducing workflow interruptions and simplifying navigation, this feature enables your team to save time, streamline operations, and improve patient outcomes. Interested in optimizing patient flow for your practice? New Clients: Book a consultation to learn how these features can transform your workflows. Current Clients: Reach out for a detailed training session and discover how to make the most of this feature for your practice.
Optimize Patient Flow and Eliminate Bottlenecks with the Rooming Module
We’re excited to highlight the Rooming Module, a game-changer in real-time patient flow management. Efficient patient movement is essential to ensure smooth visits, reduce wait times, and improve the overall care experience. How the Rooming Module Helps Your Practice: Real-Time Tracking: Know where patients are at every stage of their visit, enabling seamless transitions between rooms and reducing wait times. Eliminating Bottlenecks: Automate room assignments and transitions, allowing your staff to handle patient flows more effectively and minimize delays. Enhanced Communication: With instant updates on patient location, your staff and providers can collaborate better and deliver timely care. Workflow Efficiency: From check-in to rooming, every step is accounted for, simplifying daily operations for your team. Why It Matters: Whether your practice manages single appointments or complex schedules, the Rooming Module optimizes workflows to ensure your patients receive the care they need without unnecessary delays. Interested in optimizing patient flow for your practice? New Clients: Book a consultation to learn how these features can transform your workflows. Current Clients: Reach out for a detailed training session and discover how to make the most of this feature for your practice.
