The New Check-In Kiosk: Designed for Speed, Simplicity, and Seamless Patient Experiences
Introduction The check-in process is often the first impression a patient has of your clinic—and first impressions matter. Long wait times, redundant paperwork, and confusing interfaces can quickly lead to frustration at the front desk. That’s why we’re excited to introduce the new ClinicMind Check-In Kiosk—an intuitive, patient-friendly solution that enhances efficiency, improves accuracy, and transforms the way clinics welcome their patients. This isn’t just a cosmetic upgrade. It’s a complete reimagining of the check-in experience, developed with today’s practice needs and tomorrow’s challenges in mind. Why It’s Time to Rethink Patient Check-In Clinics are under increasing pressure to optimize workflows, improve data accuracy, and maintain high patient satisfaction—all while juggling tight schedules and limited staff bandwidth. Traditional check-in tools often fall short, creating bottlenecks that ripple throughout the day. The new Check-In Kiosk addresses these challenges by delivering: Streamlined Workflows – Faster, easier navigation for patients reduces time at the kiosk and decreases lines in the lobby. Appointment-Specific Smart Forms – Patients only complete the documents relevant to their visit, reducing errors and improving compliance. Seamless MyClinicMind Integration – Patients can begin forms at home and finish them on-site without starting over. Universal Accessibility – Designed with all patients in mind, from tech-savvy adults to seniors and those with accessibility needs. Mobile App Availability – Set up easily on iPads or Android tablets with a dedicated app for maximum flexibility and speed. Out with the Old, In with the Future While the legacy kiosk served clinics well for years, its limitations have become more apparent in today’s dynamic healthcare environment. Slower interfaces, outdated form routing, and lack of support for new features mean it can no longer keep up with evolving clinical needs. That’s why we’re shifting our full development and support focus to the new Check-In Kiosk. This ensures your practice benefits from the latest innovations and ongoing improvements—without compromise. Built for Clinics, Backed by Experts Transitioning to a new tool can feel overwhelming—but we’ve made it simple. Our team is here to guide you through every step, from installation and customization (coming soon) to hands-on training. You’ll be up and running in no time, with a check-in system that’s aligned with your clinic’s goals and workflows. Final Thoughts The new Check-In Kiosk isn’t just a replacement—it’s an upgrade to the way your practice operates and your patients experience care. By investing in smarter, smoother check-ins, you free up time for your staff, reduce front-desk congestion, and start every patient encounter on the right foot. Let’s move forward together—because better check-ins mean better outcomes for everyone. Modern check-ins start with one click—schedule your call to learn more and get started.
Update on BOI Reporting – Wait and Watch
You’ve probably heard that there’s a legal back-and-forth going on in the courts regarding the Beneficial Ownership Information (BOI) reports. Here’s what’s happening and what it means. What’s the Issue? The U.S. government wants to require companies to report who really owns and controls them. These BOI reporting rules are meant to crack down on illegal activities like money laundering and tax evasion. Many countries already have rules like this. Without them, the U.S. looks like a safe haven for shady businesses. BOI reporting would help the U.S. stay credible and trusted in the global economy. But not everyone agrees with the rules, and some businesses have challenged them in court, saying they’re unfair or unconstitutional. FYI… The information won’t be public—it’s for law enforcement only. And most businesses will only have to fill out the form … themselves or with assistance (just like tax returns). Plus, the benefits of catching criminals far outweigh the minor inconveniences of compliance. What Did the Fifth Circuit Court Do? Recently, the Fifth Circuit Court of Appeals (covering Louisiana, Mississippi and Texas) said, “These rules can’t go into effect right now – we have to wait until the courts rule on the BOI’s.” This is called a temporary injunction, and it temporarily blocks the rules while the legal battle continues. They did not decide that the BOI’s cannot go forward – only that the filing deadline cannot be enforced (i.e., no penalties) while the BOI’s are being considered in court. How Did the DOJ Respond? The U.S. Department of Justice (DOJ), which enforces federal laws, wasn’t happy about this decision. They believe these rules are important for fighting financial crimes and want them to start as planned. So, they filed an emergency motion with the U.S. Supreme Court, asking it to lift the injunction. In simple terms, the DOJ is saying: “Supreme Court, we need your help right away. Let us enforce these rules while we sort out the legal stuff in lower courts.” What Happens Next? Here’s how it works: The Supreme Court Reviews the Motion The Supreme Court decides whether to take up the DOJ’s request. They don’t automatically have to say yes—they choose which cases to consider. The Decision If the Supreme Court agrees with the DOJ, it will lift the injunction, and BOI reporting rules can go into effect while the lawsuits continue. If the Court denies the request, the injunction stays, and the rules remain on hold for now. So, for the moment, we wait and watch.
PatientHub Scheduled Maintenance Notification
We want to inform you about upcoming scheduled maintenance to ensure the continued reliability and performance of PatientHub. Maintenance Details: Dates: January 17–19, 2025 Start Time: 4 PM ET Expected Duration: 48 hours During this time, PatientHub will continue to function normally. However, any new patients or appointments will not sync to PatientHub. Once the sync is restarted, PatientHub will catch up and the sync will continue normally with no intervention needed. We apologize for any inconvenience this may cause and thank you for your understanding as we work to enhance our services.
Update on PatientHub Appointment Management Issue
Update – January 10, 2024 We’re pleased to inform you that the PatientHub Appointment Management Issue has been fully resolved, patients will continue to receive appointment reminders, and all systems are now back up. We sincerely appreciate your patience and understanding during this time. If you experience any issues or have any questions, please don’t hesitate to reach out to our support team. Update – January 9, 2024 We want to inform you about a technical issue affecting the PatientHub appointment management. Our development team is actively working to resolve it as quickly as possible. Here’s what you need to know: Appointment Reminders for Existing Bookings: Patients who booked appointments before today will still receive their reminders as usual. Impact on New Appointments: New appointments may be temporarily affected until the issue is resolved. While we cannot provide a specific timeline for the complete restoration of the service, we will share updates as progress is made. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience. If you have urgent concerns or need assistance, please don’t hesitate to contact our support team. Thank you for your understanding and trust.
Save Time and Improve Patient Care with the Encounter Bar
The Encounter Bar in the Chart Summary is designed to simplify access to patient visit history, reduce clicks, and improve workflow efficiency. Why the Encounter Bar Is a Game-Changer: Comprehensive Overview: View a patient’s full visit history, including past, current, and upcoming appointments, all in one place. Streamlined Navigation: Say goodbye to repetitive navigation and wasted time searching for key details. Access everything you need with fewer clicks. Improved Decision-Making: With all relevant visit information at your fingertips, providers can make informed decisions faster and improve patient care. Why It Matters: The Encounter Bar allows providers to focus on what truly matters: delivering high-quality care. By reducing workflow interruptions and simplifying navigation, this feature enables your team to save time, streamline operations, and improve patient outcomes. Interested in optimizing patient flow for your practice? New Clients: Book a consultation to learn how these features can transform your workflows. Current Clients: Reach out for a detailed training session and discover how to make the most of this feature for your practice.
Optimize Patient Flow and Eliminate Bottlenecks with the Rooming Module
We’re excited to highlight the Rooming Module, a game-changer in real-time patient flow management. Efficient patient movement is essential to ensure smooth visits, reduce wait times, and improve the overall care experience. How the Rooming Module Helps Your Practice: Real-Time Tracking: Know where patients are at every stage of their visit, enabling seamless transitions between rooms and reducing wait times. Eliminating Bottlenecks: Automate room assignments and transitions, allowing your staff to handle patient flows more effectively and minimize delays. Enhanced Communication: With instant updates on patient location, your staff and providers can collaborate better and deliver timely care. Workflow Efficiency: From check-in to rooming, every step is accounted for, simplifying daily operations for your team. Why It Matters: Whether your practice manages single appointments or complex schedules, the Rooming Module optimizes workflows to ensure your patients receive the care they need without unnecessary delays. Interested in optimizing patient flow for your practice? New Clients: Book a consultation to learn how these features can transform your workflows. Current Clients: Reach out for a detailed training session and discover how to make the most of this feature for your practice.
ClinicMind Unveils AI Scribe: Transforming Clinical Documentation Workflows
Healthcare professionals understand the burden of managing extensive documentation alongside delivering quality patient care. Recognizing this challenge, ClinicMind has introduced AI Scribe, a groundbreaking tool designed to transform how clinicians handle clinical documentation. Fully integrated into ClinicMind’s platform, AI Scribe is not just a tool—it’s a leap forward in empowering healthcare providers to focus on what matters most: their patients. How AI Scribe Works AI Scribe leverages cutting-edge technology to capture and organize clinical notes in real time, turning spoken language into precise, structured documentation. Whether during in-person consultations or telehealth sessions, AI Scribe adapts seamlessly to various workflows, ensuring every detail is accurately recorded without disrupting the patient interaction. Key Benefits of AI Scribe Reduces Administrative Burden: Automating the documentation process eliminates the time-consuming task of manual data entry, giving clinicians more time to focus on patient care. Enhances Accuracy and Compliance: AI Scribe ensures clinical notes meet the highest standards of precision and detail, which is vital for regulatory compliance and exceptional care delivery. Supports Flexible Workflows: Whether in telehealth or face-to-face settings, AI Scribe integrates effortlessly into existing operations, streamlining tasks across diverse practice environments. What Experts Are Saying Dr. Roy Lirov, Chief Medical Officer at ClinicMind, emphasized the transformative impact of AI Scribe, stating: “AI Scribe is more than just a documentation tool—it’s a huge step forward in empowering clinicians. By automating clinical documentation, AI Scribe significantly reduces the administrative burden on healthcare providers. It allows clinicians to stay present in their patient interactions, knowing that critical details are being captured accurately. This not only enhances workflows but also ensures documentation meets the highest standards of detail and precision, crucial for delivering exceptional care.” AI Scribe and the ClinicMind Ecosystem AI Scribe is the latest addition to ClinicMind’s comprehensive platform, which integrates Electronic Healthcare Records (EHR), Revenue Cycle Management (RCM), and Patient Engagement (PE) solutions. Practices of all sizes can benefit from tailored solutions offered through ClinicMind’s various product tiers: Enterprise EHR Tier: AI Scribe is included as a standard feature, offering advanced functionality for practices aiming to maximize efficiency and performance. Genesis Chiropractic Tier: AI Scribe is available as an optional add-on, providing flexibility for practices looking to enhance their workflows as they grow. BulletProof Chiropractic EMR: Tailored for practices prioritizing core functionality, this entry-level plan delivers a straightforward and budget-friendly solution without AI Scribe. Read the press release here. Ready to see how AI Scribe can transform your practice? Book a consultation today!
Rooming Module: A Game-Changer for Practice Efficiency
In today’s fast-paced healthcare environment, efficient patient flow is crucial for maintaining high-quality care and practice profitability. That’s why we’re thrilled to introduce ClinicMind’s new Rooming Module – a game-changing feature designed to streamline your clinic’s operations and enhance patient experience. Why the Rooming Module Matters The Rooming Module addresses a common pain point in many practices: the time-consuming task of assigning patients to treatment rooms. By automating this process, we’re freeing up your front office staff to focus on other critical tasks, ultimately improving overall practice efficiency. Prioritizing Patient Privacy We understand the importance of patient confidentiality. That’s why we’ve included the Privacy View feature, which hides patient names on public displays while still providing enough information for patients to recognize their turn. Key Features and Benefits Automated Room Assignment: Patients are automatically or manually assigned to appropriate treatment rooms based on their scheduled services. Multi-Service Support: Whether you offer physical therapy, adjustments, or other services, the Rooming Module adapts to your clinic’s unique needs. Audible Announcements: Guide patients effortlessly with automated voice directions, reducing confusion and improving foot traffic flow. Privacy View: Maintain HIPAA compliance with our innovative Privacy View feature, perfect for waiting room displays. Customizable Room Configuration: Easily set up and modify room layouts to match your clinic’s physical space. How It Works The Rooming Module interface is intuitive and easy to use. It’s divided into two main components: Waiting Area: Displays checked-in patients in order of arrival. Treatment Rooms: Shows occupied and available rooms, customized to your clinic’s services. Conclusion The ClinicMind Rooming Module is more than just a new feature – it’s a powerful tool that can transform your practice’s efficiency and patient experience. By streamlining patient flow, reducing staff workload, and maintaining privacy, this module empowers you to focus on what matters most: providing excellent care to your patients. Ready to revolutionize your patient flow management? Log in to your ClinicMind account today and discover the difference the Rooming Module can make in your practice!
FlexNote Version 12: Validation Field, Hiding Blocks from PDF and more!
We’re committed to enhancing your workflow and documentation process with every update. Our latest release introduces new smart features designed to help you work more efficiently, so you can focus on what matters most—delivering exceptional care. The new features of FlexNote Version 12 will help you accomplish more with less effort, check them out: 1. Hiding Block from PDF: This feature allows you to selectively hide specific sections of your notes in the PDF printout, giving you full control over what appears in your final document. Perfect for excluding sections like validation alerts, it ensures your PDFs are cleaner and with more relevant documentation. 2. Validation Field: This feature allows you to create validation rules using formulas, which can be applied to billing details like ICD and CPT codes to ensure billing compliance. You can also set these rules to pull data from other fields from the macro. Once set up, these validations will appear on the notes of patients whose criteria match the defined formulas, helping you take necessary actions and ensure documentation accuracy. Other Updates: 🔷 Multi-option Sort: Enables you to sort options within a multi-option field in alphabetical order. 🔷 Duplicate Macro: Enables you to create a duplicate version of an existing macro. Video Link: Click Here New to Flexnote? Book a demo here: https://clinicmind.com/flexnote-multi-specialty-ehr/
The Change Healthcare Data Breach. Episode 2: Ask The Experts
Months after the largest healthcare cyber attack in history, we take a closer look at the current situation. This video examines the ongoing recovery efforts, the impact on the industry, and how organizations are adapting to increased cybersecurity challenges.
