Client Testimonial – Dr. Andy Vantreese
Dr. Andy Vantreese – Decatur,GA “A few years back I totally revamped my practice. I went from having 4 employees to running a practice all by myself. Quite the transition! It can be challenging trying to manage everything by yourself,” says Dr. Andy Vantreese. “The one tool that has been instrumental in making everything run smoothly is Billing Precision and Genesis Chiropractic Software. With Billing Precision I just schedule and treat my patients, do my notes and click Bill. From there everything else is taken care of. The system generates the claim and the billing team follows up. All I have to do it cash the checks and post co-pays. They post the insurance payments to my account and take care of everything else. The one ’employee’ I will never do without is Billing Precision!” Billing Precision offers a leading-edge chiropractic office profitability management solution. Its all-in-one Internet-based system includes accountable and transparent billing service, state-of-art touch-screen SOAP notes, advanced patient scheduling, and real-time monitoring for compliance and audit exposure. Billing Precision’s unique value stems from its ability to level the playing field with payers and get chiropractors paid in full and on time by capitalizing on modern Internet technology and billing network effect.
Cash Practice – Billing Precision Integration – Cash Plan Calculator
Did you know Billing Precision has integrated with Cash Practice? What does this mean to you? It means with the Cash Plan Calculator® System you can create 100% customized care plans for individuals, family plans and plans with insurance! Having customized, professional, affordable and complaint care plans is the key ingredient to patient retention. What You Need to Know About Care Plans By Cash Practice: Are you giving any of your practice members discounts on their plans? Are you confident the care plan is legal? Are you relying on what your friend down the street is doing? Most Chiropractors are creating care plans in a NON-COMPLIANT fashion which puts their practice and it’s members in jeopardy. We’ve teamed up with some of the industry’s noted experts in the field of compliance and discounting to ensure our Cash Plan Calculator® is providing Chiropractic offices with a trustworthy source for financial plans. Don’t gamble on what you think is right – join Cash Practice today and gain piece of mind! Having clients commit to an outlined program of care, with affordable financial options has many benefits: Better compliance on following care plan recommendations. Clients easily transition on the the next phase of care. Increased collections. Decreased dependence on insurance money. More time to focus on patient education, marketing, etc. Consistent cash flow coming into the practice. Client retention!! Imagine a Practice Full of Clients who Pay, Stay & Refer! Become a member of Cash Practice today! Yours in health, Billing Precision & Cash Practice
Patient Flow, Cash Flow, and Compliance – Practice Management Training – Brian Capra, DC
https://youtu.be/UBLSNzahkFY Dr. Brian Capra on practice management: The centralized database acts as the brain. It controls and coordinates, it learns how to make and control the practice members or the organs, even more effectively and more efficiently. What does that lead to? It leads to better patient flow, better cash flow, and a greater level of compliance. So it’s patient flow, cash flow and compliance that this practice management system controls and coordinates. So you can imagine if you are one member, one organ in a body that just does not want to cooperate with the rest of the body: Doesn’t want to send information, doesn’t want to share information, and doesn’t want to do it’s job based on the information it gets. That affects the health of the overall practice. So the way the system works is each region of the practice you can think of as a region of the spine. You have scheduling, you have billing, and you have documentation. Scheduling is made up of different steps or steps in the process. The process is like the backbone, each step being a vertebrae. In the scheduling process we know we need to make an appointment, we need to know who has future appointments, we know there needs to be care plans. All these are steps in the process. Anytime there is a misalignment, or a step in the process that doesn’t happen properly. It’s basically subluxation and it blocks the data getting from the scheduler, let’s say to the travel card or where the documentation happens, or over to billing, where the claims are actually billed. So any subluxation or backup in the data is measured in our system as a task or a ticket. These tasks simplify your practice management. If we have an untrained user, that doesn’t first of all know how to follow the steps in the process or second of all know how to manage the work that the system brings to the surface, what we have is subluxation. Again not just in that practice, in the cash flow, patient flow, and the compliance of that practice, but it’s a subluxation of the entire network and we really can’t afford that as a profession. Again, we need to have every single user optimally trained on the system. That’s how vitally important it is to the success and health of your practice and the overall network. So our training system has seven key components: Number one, we have one hundred online classes with quizzes. Number two, you can actually track the progression of those classes per user. You can see which classes they’ve taken and which they’ve passed and which they need to retake. Number three, we have rating systems for all training materials. Whatever classes you take or quizzes you take or training materials that are out there, you get to rate them. And that has actually helped us drastically improve over time the materials that are there for you today, and they have been all tested. Usually by now they all have good ratings but if we introduce something new, please take the opportunity to rate the materials that you have and give feedback. Number four, there is a search-able help and frequently asked question section. So you can always go in there and search, kind of like a Google search for stuff specific to Billing Precision. Number five, there’s daily live help sessions so you can actually log on, click on the scheduler and you can see each day there’s a live help session, where there’s a live person. You can login and ask a question, and you will get a real answer from a real person. Number six, the help ticketing system. Help ticketing is awesome because when you create a ticket it’s fully transparent and track-able. When you create a ticket it says who you are, when you created it, therefore you can see who replied to you, how long it took them to reply, what their answer was, and then it is track-able. It can be bounced back and forth between each person in the conversation, or over to another person for more feedback. Then that way you are sure that that ticket, that question gets answered, not unlike a claim ticket. Number seven would be the discussion forums, which is just a simple place within the system where you can go voice an opinion, ask a question and get feedback from other people on the network. So when it comes to training, remember when you are using Billing Precision it is not just about making your practice as efficient as possible. It’s about making the entire system as efficient as possible so that you have better patient flow, better cash flow, and better compliance, and ultimately you are giving every opportunity that you have to pass along the principles of chiropractic, and the best opportunity to do that. So it’s not just about a better scheduler, better notes, or better compliance. It’s about giving every person the best opportunity to live a healthier and more fulfilling life based on chiropractic principles.
Cash Practice and Chiropractic Billing Precision Integration Webinar
Dr. Brian Capra: Hello, this is Dr. Brian Capra with Billing Precision. Today I’m really excited to talk to you about one of our best integration ever with another software and that’s with Cash Practice and the founder and owner of Cash Practice is on the phone here today with me. His name is Dr. Miles Bodzin, Dr. Bodzin if you want to talk a little bit about the features of your system and then we can talk about the unique integration that we now have together. Dr. Miles Bodzin: I’ll start this way, we have three systems that all combine into one, I guess whole super system Cash Practice. The three systems or the three modules Careplan Calculator: It’s main feature is it gives you the capability to print the customize compliant payment plan or Cash plan as it’s commonly refer to, that actually prints all of your patients sign to buy your services. So, if you’re signing him up for six months care, eight months, a year whatever, the program as you’re doing it creates that actual agreement for them to buy your services. Auto Debit System: It’s main feature is payment processing. Credit card, debit card or eft. So, if you’re creating a plan with that first module that gives the patient the choice of making monthly payments. We need a compliant way of collecting that money. So, the auto debit system is that system, it will actually do the auto debiting for you. Drip Ed: This feature gives you the ability to do email marketing and campaigns on education. I should say so that you’re automating that process of sending patients emails and keeping in contact with them. So today’s world you want to stay in contact with people and that’s the purpose of this feature. So, altogether with the three systems in one step you’re able to create a plan for patient, enroll them in it, sign all their payments that are due and assign an campaign of emails literally in one click of one button. The main benefit is it increases your compliance, it increases our patients retention and it reduces your cost by eliminating significant numbers of payroll hours that your stuff are spending right now. Dr. Brian Capra: When we saw that we realized there is no need to reinvent the wheel when somebody is doing something so well. That’s when we saw a great synergy between our two companies. Billing Precision clients can go right through the schedule and click “more” and “cash practice”, that will take you to a landing page where you can sign up for Dr. Bodzin’s system cashpractice.com right from there. If they are already signed up clicking on cash practice will automatically take you to those features seamlessly. Dr. Bodzin, where can people find more information about Cash Practice? Dr. Miles Bodzin: There is a number of places, you go to cashpractice.com and there is information there. We would be happy to do a live demo for you over the internet by just calling us at 877-343-8950. Surely you can send a email to us, simply just send it to support@cashpractice.com is probably the best way that way it goes to our support system and everybody sees in a ticket, the request. You can also find us on Facebook, facebook.com/cashpractice literally with Cash Practice with our immigration module is software companies like Billing Precision could come in and they can add a capability that you’re able to from within your software with a click of a button immediately log into Cash Practice without having to do a separate log in. Cash Practice honors all of the permissions and things of that you would set up for your staff so it’s still honoring all of that stuff and when you log in it immediately takes you and you’re able to actually use Cash Practice inside of Billing Precision as if you are still using Billing Precision. So, as far as the use is concerned they’ve never left Billing Precision, they are in it.It gives you incredible efficiency by doing it that way and what it does for Billing Precision is it gives them this capability of all these features we have immediately. What’s unique about our integrated solution is that you guys have done is you’re the only company that done it where that you automatically import all of your payments, a 100 percent of them. What I mean by that is that when you’re using Cash Practice and let’s say you do a payment, you open it up, you open up one of the tools and you run a payment. Where the integration works is as soon as the payment runs there is a receipt produced live on that spot, that receipt can then be posted automatically in that persons account. That’s for one time payment that you’re doing right now if you’re live on the spot with the patient. And the reality is that you’re primarily using Cash Practice for the auto debit is the recurring payment that run automatically that happened every night. So those happen in middle of a night and you’re not, and you’re not there, logged into Billing Precision that time. Other software companies expect you to download the file from Cash Practice and then you have to manually import into their software. Well, Billing Precision is done as they have gone one step further where their software automatically pulls in those payments that run every night. So, eliminate the step of your CA at the front desk having the download the file and then manually imported. Billing Precision has eliminated all of that. That’s the process they have gone through is they wanted to make it so that it’s so automated that literally it’s as automated as possible. What Billing Precision had done as well is made it so that when you go to add a client into Cash Practice it will automatically take all of the patients data,
Cash Practice – Dr. Miles Bozin – Top 5 Tips for “Going Cash”
Dr. Capra: Hello everyone. This is Dr. Brian Capra from Billing Precision. I am really happy to have on the phone today with us Dr. Miles Bodzin. Many of you probably already have heard about him. If not, I’m happy to say, to bring this to you because he is a great chiropractor. He has an awesome product which I used myself and I know hundreds if not thousands of chiropractors are using it across the country. One of the things we’re going to talk about today quickly is the “going cash” thing that’s out there.Again, unique to who you are, you started wellness practice out in San Diego and I know that about you. I’ve been out to San Diego to visit that but beautiful weather you guys have out there.And I see how this wellness practice and you were mostly going cash and you realized that there was a necessity to simplify the process. That is where, what your company called Cash Practice, if you haven’t heard of his, Dr. Bodzin’s company. It’s called Cash Practice, CashPractice.com. That’s where the necessity you felt came in for making life simple. To run a cash practice. So if you want to tell a little bit about that and then give us your top five bullet points on what you think a practice should be doing when they’re thinking about going cash. Dr. Bodzin: Yeah, absolutely. So it’s kind of you know, an interesting story of how Cash Practice started and again, I’ll try to keep it brief for you guys. That was you know, a lot of things start by say, on accident or I started in a garage you know type of thing. Well, Cash Practice started on my sofa. Literally, I was in practice saying I need to create a simple way of implementing some of the procedures that I put in my practice. You know, putting people on plans of care which we’ll get into these top five tips in a moment. So I decided, “Hey, let me pull out my computer skills which I hadn’t touched in some time and create some tools for myself.” Which I did. And the intention was just to create it for myself to use and practice which I did. And this is back in the mid-90’s and at that time, if you recall eBay was kind of hitting the world at that time and I was, I hate to say, I don’t want to say addicted to eBay but I was spending some time on eBay and I was buying a lot of stuff. And I said, “I should have some stuff I could sell on here.” So I asked myself the question, ”What can I sell?” And for fun, I said, “Oh I have this software stuff that I created. Let me put it on there and see what happens.” And I did. I put it on eBay and within a couple of months, we have several hundred doctors who bought a copy of the software. And to my amazement, the feedback I got was pretty remarkable. This is a very simple tool that I created. And the feedback I was getting from doctors was that this is a really cool thing. It was helping them a lot. They’re having great success with it, of signing people up for care. It made it really easy for them. So it dawned to me having a little bit of an entrepreneurial spirit that I said, “You know, I have something here that our profession could use and I have this deep desire to help other chiropractors. So let me go ahead and run with this.” So literally sitting on my sofa, I knocked up the first version of CashPractice.com, the website in about a month. I got the first version up. And it’s been through many, many, many, many upgrades since then but the original version was powerful in itself in that you’re able to create these plans and we started enrolling people in service. We’ve continued to develop the website in the last seven or eight years to the point now where we have nearly a thousand clients and we have a headquarters. We have a whole team of staff of over ten staff back here helping our clients and it’s grown into a full-sized enterprise now. It’s a lot of fun.Not just the doctors but I know for a fact, we had nearly 200,000 patients enrolled in care as a result of the service we provide.It’s been phenomenal so that’s again the thumbnail sketch of the creation of Cash Flow. Dr. Capra: I think it might be a good idea if we quickly reviewed some of the main features that you guys have in your system. Obviously it’s evolved and I know you have like the email and all that. So maybe you can just tell them quickly about the features you have and then we’ll go right into the top five tips that you have. Dr. Bodzin:The features of Cash Practice, the best way of thinking about it, there’s three modules.It’s one system as Cash Practice Systems implies.It’s a whole bunch of systems but it’s designed to all use together.And the three modules are as following: The first module is called the Careplan Calculator. What it provides is the ability to create customized payment plans. You know cash plans that people enroll and they have these compliant programs that basically it produces the actual agreement that you print off, the patient signs. It’s customized for your practice. It has all the services laid out, all the compliant discounts. The second system, the feature that it provides is the ability to do payment processing. One time payments, recurring payments, auto-debits are really the primary purpose of that as you’ll hear me talk about my top five tips about using auto debits, The third feature that it has the Drip Ed System which what it brings, that’s the name
Chiropractic Practice Management and Quality Time in Our Marriage – Kestner, DC
Hi, I’m Dr. Jason Kestner, my wife and I are currently in a practice in Nashville, Tennessee and I know a lot of people probably talk in terms of finances and what Billing Precision does for them. We’ve both been with Billing Precision now for about three years ever since we’ve opened our practice and in terms of truly understanding what it does for us actually in our adjustment base, you can actually do the notes in that right there you know while the patient’s in there. So that just makes it to where after hours you’re not having to sit down and spend hours doing this and when I look at it from you know not necessarily from a financial standpoint but from just what it’s done for our marriage because now we have quality time together, that’s just amazing. So you know I can almost thank Billing Precision for our marriage in a sense how great it is but with that said you know it’s just been really easy in terms of working a practice years ago and we had that note, the card notes, travel cards and just to have to try to keep up with those, it was just insanity. So now it’s just made my life easier, my wife’s life easier, and it’s just been great having Billing Precision on board. The Billing Precision software has been re-branded as Genesis Chiropractic Software.
Is Your Chiropractic Practice Management System Built Backwards? Part I
By Dr. Brian Capra In my experience managing billing operations for over 300 practices across the country seeing between 100 and 1500 patient visits per week, I have had the opportunity to see the best of the best chiropractic practice management systems. https://youtu.be/Ru04iTKFp3I The more I see the more I realize they are all built in the same way, however different they seemed on the surface. They all had the some or all of the following components. Scheduler Notifications SOAP Notes Custom X-rays Paperless Electronic Billing Component Care Plan Management While every good chiropractic practice management system should have all of these components, the above mentioned features are relatively easy to build. There are some much more complex issues that face today’s chiropractic office. If the doctor does not have a system, technology and people in place to handle them effectively it could cost him not only tens or thousands of dollars but possibly criminal investigation and jail time. These Issues are: Maximized Insurance Collections 100% Transparency into the billing process (weather in house billing or with an outsourced billing company) Audit Warning System (Post Payment Insurance Audit) Compliant SOAP Notes and documentation Practice automation in order to decrease staff overhead Today Insurance billing and collections is simply becoming infinitely more difficult with each passing year. Insurance companies are not only making things more complicated with copays, deductibles, coinsurance, allowables, medical necessity, etc. but they are also changing the rules as they go. They change diagnosis code hierarchy without warning. To top it off the changes are not the same state to state or in some cases region to region. They randomly change the allowable rate. Without technology in place to tell you when any one of these things occur any biller can and will be easily overwhelmed as changes occur faster than they can stay on top of them. The bottom line is decreased overall collections and an accounts receivable that spirals out of control.
Chiropractic Office – Billing Precision Building a Successful Practice – Dr. Troy Dreiling
A lot of doctors ask questions like why is growing a practice so hard? Why is taking care of patients so hard? And there are three things you really got to focus on. Number one, we got to focus on treating the patients. Number two, we got to focus on growing the practice well, how you do that; marketing and different things like that to grow the practice. And then lastly is getting paid and being in compliance. We love treating patients. As doctors we just love to treat patients; that’s why we got into chiropractic what we got into this profession to take care of patients. We don’t care if it’s hard. We love to serve the patients but there are some skills we’ve got to work on and focus on and develop so we can continue doing what we love. So growing your practice is a learned skill, you just don’t come out of school open the doors and patients flood to you. You’ve got to develop how to grow and how to focus on implementing and growing your practice. Getting paid, that’s a challenge in today’s economy and market, getting paid for your services. Some of the patients don’t want to pay; they don’t want to pay your full fee your full service. Insurance companies don’t want to pay. Well speaking of that, insurance companies make money on the float, meaning, you’ve taken care of the patient, you’ve provided services and if you’re billing insurance they get paid or they make money on floating the money that they owe you and, you know, the game is interesting. It’s stacked towards the dealer, meaning the insurance company, they do different things to help them hold on to their money so that they don’t have to release it to you, after you’ve provided the service, you’ve worked hard, you’ve taken care of the patient, the patient is satisfied, but yet they’re floating the money they owe you. That’s why if you want to succeed, if you want to save more lives, if you want to help more sick people get well in your office, we have to have the documentation system, that’s no nonsense, that’s fast, it’s compliance. Secondly, we have to have a scheduling system that can keep patients on track, that can help you see what people are missing. And then lastly, we want to level the playing field and at the end of the day know and rest assured that that billing is going to be taken care of and that check’s coming in the mail sooner than later, not on the float, not on the time that they send you paperwork to try to, you know, slow down the claim but you know you’re on top of your game. – Dr. Troy Dreiling
Cash Practice asks “When is the right time to collect money?”
Cash Practice As many of you know, it’s the little things that you do that make all the difference in your practice. Here is one of those little things we do in our office that make a big impact. Collect money first, schedule appointments last. This is set in stone in our office. Example: A patient has completed their first visit with Dr. Bodzin and now it is time for them to pay for their visit and schedule their Report of Findings visit. “Alright Jon let’s go ahead and take care of today’s visit and then we can schedule your next visit where Dr. Bodzin will review your x-rays with you. The total for today is $X.” Once you have done that, schedule for their next visit. This is so that when the patient leaves your office, they leave thinking about receiving care and getting better-not how much money they just spent. If the patient pays with a card, we store this card on file for them in the Cash Practice Systems. This means that the patient will never have to dig into their wallet for that card in your office again. This is just one more way of removing the interference that prevents people from staying well. If you would like to have a practice full of patients who want to be there and love what you do and are happy to pay you out of their own pocket, then you need it. Cash Practice integration could become a predicament with some software. However, Billing Precision solves it seamlessly, as demonstrated by Dr. Brian Capra:
