Does PQRS affect your practice?

Genesis Chiropractic Software has PQRS built-in.

No PQRS codes? What happens if you forget to add it? PQRS stands for the Physician Quality Reporting System.  It is a health care quality improvement incentive program initiated by the Centers for Medicare and Medicaid Services (CMS) in the United States in 2006. Medicare is moving towards a Pay-for-Performance structure where quality care should have quality outcomes. Medicare will compare your care to the care of your peers. If your care takes twice as many visits as other providers for the same diagnosis, then that will raise a red flag with Medicare for you. You can count on the fact that all other insurance companies will move in this direction soon. You can bet on it and win. A PQRS code must be appended to a billable service. They can not go out on a claim on their own, especially after the insurance claim has already been accepted. In addition, you can’t add it to a corrected claim if you forgot to add it the first time. It must be added in the first claim submission. If this is something that’s being used in your practice, then it would be a good idea to learn it and add it first whenever it’s appropriate to do so. Learn more about it with the free webinar that can be viewed right on this page. Enter your information and watch it now. Read the transcript: Jason: Thank you, Cathy, and I think we’re ready to get started and get back to business here. So, I just broadcasted out to everybody because I saw that some people are logged into the web portion of it and not the audio portion. But I think we’ll kick off, and hopefully, they’ll catch it, and if not, they can catch the rebroadcast. So, welcome, guys, and thank you for being a little patient as we got our technical portion up. This time the presenter and I are in two separate, not just locations, but states. And [inaudible: 00:00:33] let me introduce my counterpart for today. As always, I’m Jason Barnes, and I’ve got the head of our billing SWAT team, Cathy Casbarro [SP]. And, you know, Cathy, I’m probably not gonna go over all your credentials, you know, here, but you’ve worked here for nearly a decade, correct? Cathy: That would be correct. Jason: Yep, and much longer than that in the building industry in various capacities. And so today she’s going to help us by talking about PQRS. So what it is, what it means, and what it actually means to bill out and stay compliant when it comes to PQRS codes. And we’re gonna start off by, you know, some of those definitions. But then we’re gonna talk about, you know, what we’ve done on the back end to help prepare for this and what you can do on the front end to actually, you know, make this a reality, should you need to in your practice. So, without further ado, we have we have a presentation prepared, and Cathy and I will kinda be going back and forth. But she is definitely your go-to, on this particular topic, so, Cathy, thank you for joining us today. Cathy: Thank you, Jason. Jason: And, you know, we’ll kick off by, actually, just starting to define actually what this is. Cathy: Right, so PQRS, which used to be called PQRI which is, you know, physician quality reporting incentive, well, that incentive is now gone away. And now we have…you know, we’re dealing with PQRS. At this point now they’re really dealing with penalizing practices. But essentially, what PQRS is we are sooner than we think going to a Pay For Performance structure by the payers and by Medicare. And Medicare right now is actually working on a Pay For Performance structure. What Medicare is really looking for is quality outcomes, make sure that the treatment that the patient is receiving is quality care and that the outcomes aren’t taking forever for that patient to be well again. And for that reason, PQRS was installed numerous years ago, and now they used to incentivize practices for recording their quality measures, and now we’ve come into the time period over the last year or two where now practices are going to be penalized if they don’t report their quality measures to Medicare. That’s where we are today. Jason: I run into a lot of…I don’t want to call them conspiracy theorists, but when meaningful use came out, Cathy, there was an incentive to use that. And we’ve seen that has led to additional audits, not in every case, but in some cases they’ve actually had to give back the money for the care that they’ve provided. And so I would imagine that would be kind of woven in throughout this presentation of, you know, there’s a prescribed amount of time that a specific diagnosis should take, and unless you’re documenting why your care is taking longer, is there a risk there? For our providers who are listening to this? Cathy: There is a risk, and that’s why Medicare puts in guidelines, and that’s where they put in, you know, limited number of visits based on a diagnosis. You know, they’ve pre-set those roles, and, you know, that’s gonna continue to happen in this industry. Definitely gonna start seeing changes going forward in probably as soon as 2017. Jason: Okay, great. I would imagine most of our listeners or viewers, listeners/viewers, are thinking to themselves, “Yeah, that makes sense.” But at the end of the day, making sure that you can justify the care that you’ve given and billed for is really kinda the bottom line of what PQRS is about from their perspective. Is that a safe way to sum that up? Cathy: That’s absolutely a safe way to sum it up. You know, we have here on this slide that, you know, feedback will be used by CMS. They are looking to compare your performance against

How Social Media Made Me Rich – Dr. Loop

  Social Media Practice-Growth Blueprint with Dr. Matthew Loop! Dr. Matthew Loop, Chiropractor and Author of Social Media Made Me Rich; Here’s how it can do the same for you Dr. Loop is a great example of young entrepreneurial success. Since starting his first business from scratch in late 2004 from his small Atlanta apartment, he’s gone-on to sell millions of dollars worth of products and services from the internet. He has helped thousands of small-mid sized business owners, public figures, and brands harness the power of social media to produce dramatic business growth while creating new, additional revenue streams. He’s developed a reliable blueprint, knowledge and experience to connect anyone (or company) with a BIG vision to their desired outcome.  And now, he wants to show YOU how to create a highly profitable business, personal brand, and a raving fan-base… no matter what level you want to take it to.

It’s About Time to Make More Money in Your Chiropractic Practice

Are you making enough money in your Chiropractic practice? Enough to pay your overhead, your staff, and yourself? Are you making enough to build the type of future that you and your family deserve? Or, are you just making ends meet or struggling each month on the hamster wheel of trying to bring in new patients to replace the ones that have gone inactive? Don’t you think that it is about time that you made more money in your practice? So many times when we talk about how to generate more revenue in a Chiropractic practice, we get one of two responses. The first response we see is the one of, “I didn’t go into Chiropractic for the money. I went into it to help people.” I have one answer for this and of course you went into Chiropractic to help people. If not, you would not be a good doctor. However, that does not mean that you shouldn’t make a good, even great income. Helping people does not mean not helping yourself. “I didn’t go into Chiropractic for the money. I went into it to help people.” My second answer to that is that if we don’t make enough in our own practices, what will ever encourage others to become Chiropractors themselves. To ensure the future of generations of Chiropractors to come, we have to show that we are a viable profession financially. The second response we receive from Chiropractors when we talk about generating more revenue is, “How do I get more patients to drive this revenue.” And, that is the response that I love to answer because the answer is so simple that most of the time it is completely overlooked. The answer is that you don’t need more patients to increase the income of your practice, you just need to better manage the patients that you already have. That said, how do you achieve it? It is actually easier than you may think. One simple switch can help you to better manage every task of every day, each interaction you have with your patients, encourage patient compliance, drive revenue, and create patients for life. The answer is to use a proactive Chiropractic software, like Genesis Chiropractic software that we developed for my own practice. Stop memory-managing your office and instead ensure that every patient is receiving the optimum level of care possible, not just with your adjustments but with how their appointments are made, how their billing is handled, how your staff follows up with every detail needed to show that patient that they are valued. Once you do this, you will be surprised at how quickly the income of your practice rises with fewer management and staff hours. Once you do this, you will be surprised at how quickly the income of your practice rises with fewer management and staff hours. When you know that your claims are clean, when every claim is filed on time and followed up with right when needed, when every patient is scheduled for appropriate visits and re-exams, and when you can intervene to prevent a patient from dropping off of care the second a warning sign is seen, the revenue in your office goes up dramatically. You no longer have to spend your time and your budget trying to recruit new patients. Instead, you are leveraging the patient pool you already have. Even better, this also benefits your patients by ensuring that they receive the best care possible and maximizing the possibility that they will continue care both to maximum medical improvement as well as through maintenance. That is the key to making more money in your Chiropractic practice and getting off the hamster wheel of patient attrition. Isn’t it about time to make the change to a Chiropractic software that can help you boost the revenue of your practice along with the care you give your patients?

It’s About Time We Made Chiropractic the Dominant Healthcare System

chiropractic software network effect

Haven’t you heard ever since Chiropractic school that Chiro should be the dominant healthcare system? I know that I have. Chiropractic allows the body to naturally heal itself, awakening the potential of our own nervous systems. With this power, why isn’t Chiropractic at the forefront of every healthcare journal, study, and the primary choice of care for the majority of patients? It should be. That is why today I want to talk about what it would take to actually make Chiropractic the dominant health care system in our country and what we can do to help because it is about time. Should Chiropractic be the Dominant Health Care System? Studies show that there is a tipping point in any movement. If you can get a certain percentage of the population to embrace an idea, from there it spreads organically. That tipping point is 20%. For us, this means that once 20% of the population embraces Chiro as a first choice for healthcare, the rest of the population will follow. The question is, how do we reach that tipping point? We only have approximately 50,000 licensed Chiropractors in the U.S. and not all of these are even in active practice. In order for this number of doctors to see 20% of the population, each one would have to see more than 1,000 patients every week. Is this possible? Maybe it is for some DC’s in high-volume practices but not all Chiropractors would want to complete that many patient visits each week. This means that we do not have enough Chiropractors in practice in our country to hit that goal of making Chiro the healthcare system that the majority of patients choose first. Without more students choosing to become Doctors of Chiropractic instead of medical doctors, engineers, lawyers, etc. Chiropractic cannot become the dominant system in this country. That brings us back to the same problem we have talked about in the past, the problem of making a career as a Chiropractor an attractive choice for these students. We have to show them that Chiropractic is not only a vital profession but can also provide them and their families the lifestyle they need and desire. To choose to be a Chiropractor, they can’t live in fear that they won’t be able to run a successful practice, see enough patients, or make enough money. They have to know that the time and money they invest in school will pay off in the future. There is only one way we can do this. Each of us as Chiropractors has to make our own practice successful. We have to use every tool available to us to improve the experience of our patients, bring in more patients, and create a thriving business. Every Doctor out there who is a success, who cares for patients every day, and who is spreading the message of the power of Chiropractic is showing those future students that it can be done, that Chiropractic is great career choice. We need those students, those future Chiropractors. We need more Chiropractors to see more patients. That is the only way we will ever reach that 20% tipping point and it is the way to finally make Chiropractic the dominant healthcare system. It is about time that we all work together to reach that goal.

Can Chiropractic Software Create Peace of Mind?

Genesis Chiropractic Software brings you peace of mind

Over our last posts, we’ve been talking about a theme….It’s About Time. Today, I would like to continue on that path but in a way that is a little more personal for each of us as Chiropractors. I want to talk about how we feel each night when we get home from our office, when taking care of patients is over for the day because I think that it’s about time that we all have peace of mind. It’s about time that when our day is over, we know beyond a shadow of a doubt that everything that could have been done to make our day successful and our patient experience the best it could possibly be has been done. It’s about time that we don’t have to lay in bed at night and try to remember if every chart was updated and wonder if every no-show was rescheduled. Most of the Chiropractic systems that we put to work in our offices are reactive in nature. If a patient doesn’t show up for an appointment, someone has to remember to call them and then actually do it. We have to look through report after report to see if all of the insurance claims have been filed, followed-up on, and paid. There is another report to look at to see if re-exams have been scheduled and another one to go over for follow-up calls. These reports may give us insight into our businesses if we have time to read them but they also create a paperwork nightmare. As a Chiropractor, we already have to wear so many hats as a business owner, manager of employees, and doctor and educator to our patients. Adding on the necessity to read multiple reports every single day just to make sure the necessary actions for the day have been taken is overwhelming. Even worse, systems like these mean that your mind can never really leave your office because you have to memory manage every little detail. I believe that it is time for a change, a complete shift from these reactive chiropractic systems that leave us overwhelmed and stressed out to a proactive system that gives us the peace of mind we’ve been searching for. I know that when I shifted my own office from my old, outdated processes to a new proactive chiropractic software EHR system, the relief that came with it was immeasurable and created peace of mind for me in my practice. With a proactive chiropractic practice management software system in place, each and every day can be distilled down to one number. That number tells you how many tasks that should have been completed were left undone so your goal for this number is always zero. That zero at the end of the day tells you in one number that every task that needed to be completed for your day to be successful was done. That is peace of mind. Even more, if the number isn’t zero, it tells you specifically which task was not completed and whose responsibility that task was. This lets you better manage both your own time and that of your staff and assign the people to the tasks that best suit their abilities. There is no better way to make sure your practice is running smoothly each and every day. As Chiropractors, we face many challenges both as a profession and in our day-to-day practices. This is one area that we can control. We don’t have to live with the worry and stress that those old, reactive systems cause. We don’t have to search report after report, memory manage the details, and still wonder at the end of the day if everything has been done. We can choose to eliminate the worry, manage our offices better and easier than ever before, and improve the care and experience of our patients simply by changing our system. Proactive chiropractic EHR software that distills our days down to one report, one number is the answer because isn’t it about time for peace of mind.

How Do You Assess Your Practice?

assess your chiropractic practice

  How can you get your finger on the pulse of your practice? Assess your practice regularly because this week’s webinar is about your Collections. How do you assess both Insurance and Cash Collections. How do you track your collections? Do you have a tool to monitor the ups and downs with a simple glance at a chart? The tools to assess and track collections metrics are built into our software and your Practice Success Coach will help you to understand these metrics and their relationships to other metrics. These Key Performance Indicators (KPIs) must be measured to know the health of your Practice.  The KPIs can be seen at a glance with our radar chart and histograms, right on your home page. Learn more with the free webinar that can be viewed right on this page. Read the transcript: Jason: I thank all of you for spending some time with us on Tuesday afternoon, except for us here in California where it’s still the morning. Just got off the phone with [inaudible 00:00:08] in California. They were surfing earlier today. And now they’re gonna go in for their shift. Jessica: That would be nice. [inaudible 00:00:20] and cold here. Jason: Yeah. To start different, I asked them to stop describing their day to me. I just wasn’t interested in hearing anymore. But that’s okay. They were nice about it. They were really nice about it. But I’ve got Jessica Pancoast, the head of our training helpdesk team. And I am Jason Barnes, and I’m a chief operations officer here. And we’re continuing with our theme of assessing your practice on a regular basis. We wanna make sure that all the practices that work with us or if you don’t work with us and you’re thinking about working with us, how do you get your finger on the pulse of the practice so that you can tell what’s happening with your practice and whether or not there’s a moment during the month or week where you can tell, “Hey, things are not going well. Things are off the rails. How do I recover?” So we went over last time what are the metrics we should be looking at. And the first one was your collections. We then broke those down into two subcategories, your insurance and your cash collections. And so, today, we’re actually gonna spend some time going over that. And so, as always, our format is we mute everyone. There’s just too many people that come to have an open conversation. So should you have any questions, please chat them in, and we’d be happy to answer them as they come. So what I’m gonna do here is that…and I actually brought up data for one of our practices here. It’s anonymous at this point. But I do wanna focus on it for a moment. This practice is one of our more proficient and highly influential practices. And I know I’m thrilled that they’re with us, because they teach us a lot about how to run a practice as well. The art of practice management is always evolving. Nobody has all of the answers. But, together, we come pretty close with this particular practice. So we’re actually going to review this briefly. This is what we call our radar chart. And what this is is it allows you to look at practice performance across a lot of different metrics all in one view with two snapshots, and this particular snapshot goes over a long time period. That’s time period of October of 2014 to February of 2016. And so were able to take a look… Jessica: It’s okay if you don’t have it filled in. Jason: Oh, well, that’s not the way I wanted that to happen. I’m just looking if there’s any other profile that I can use. So what we’re gonna do is…unfortunately, this doesn’t allow me to drill into the historical data. Right now, you can see that the total collected is $93,000 for the month of October of 2014. And for the month of February, they’re projected to hit $96,505. It might be hard to see. That’s why I’m reading it out. No one knows if that’s good or bad. How do you know where or not collections are where they’re supposed to be or whether or not you’re going to perform well this month or underperform? Why? Why is it so challenging, because you might have a lot of visits this month? And if you look, they have 1,174 visits and $96,000 collected. We can tell because this is what their visit count is up here in the top. But a year and a half ago, Jess, they had 2,169 visits and almost the same amount in collection, $93,000. Today, we wanna talk about how these numbers don’t exactly add up. You wanna look at collections, but a lot of things can cause collections. One of the things that practices often do is try and correlate the high visits to high collections. You typically think, “If my visits go up, my collections should go up.” Most practices, that ends up being true. But in this particular case, collections went up, and the reason I choose this particular month is visits are way, way down. The reason for this is the month in which you’re collecting money typically isn’t the month that you saw the patient that those collections are attributed to a distribution of payments that come from the previous month, the previous six months. They can come from as far away for a personal injury account that reached a settlement on some sort of litigation from two years ago. So that’s one way of looking at it is you’re gonna have the bank account, fill up this month with payments for dates of service that range for the last two years. But their target and when they hit it is this month. So how on earth is a practice owner supposed to know whether

Can We Just Focus on the Chiropractic Principles?

chiropractic principles

Note:  As a Chiropractor, I founded Genesis chiropractic software as a way to provide the tools for Chiropractors to focus on building their practice through focusing in on chiropractic principles. We have been talking about getting back to basics, the root of why we became Chiropractors in the first place and about supporting businesses who are pro-Chiropractic. Today, I would like to talk about getting back to basics in another way because I believe that it’s about time that we get back to focusing on the principles of Chiropractic and teaching those principles to our patients. As we all know, Chiropractic is not just about relieving pain, correcting postures, and mitigating symptoms. Chiropractic is definitely not rooted in the reactive type of care insurance companies promote. Chiropractic is about removing interference to the bodies innate ability to heal and self regulate. We all know this. We all learned this in school and for most of us, it is one of the major reasons we chose to become Chiropractors in the first place. We believed in these core principles of Chiropractic so much so we’ve based our our professions and our livelihoods around them. The problem is that in the day to day grind of staff management, chart updates, insurance billing, patient visits, chiropractic software, marketing, and all of the other hundreds of tasks we perform, we often forget about what Chiropractic is truly about. In fact we started Genesis chiropractic software to  help you remove the interference in running the day to day operations of your practice, with systems that enable you to grow and profit more effectively. We can begin to think of our patients by their symptoms or lack of symptoms rather than about the natural, healing power that is released when subluxations are corrected and the profound impact this delivers to the lives of our patients. Now is the time with the new year ahead of us to re-focus on the principles of Chiropractic. Each time we see a patient we should remember why and how Chiropractic works. Even more, we have to take the time to educate our patients and our staff on the principles of Chiropractic. A staff that is fully educated and informed about how Chiropractic began and how it changes lives, not just by relieving pain, is a staff that can deliver more to your patients and your practice. We have to take the time to train our staffs to not only handle billing and appointments but to also explain Chiropractic to our patients. Each interaction a staff member has with a patient is an opportunity to further the message of Chiropractic and create a patient for life. Patients that understand the philosophy behind the Chiropractic care they receive are not only more likely to follow-through with care, they are more likely to continue with maintenance care as well. Additionally, these are the patients who refer their friends and family members because they understand the profound impact of their health on their lives and their family’s lives. Let’s make 2016 the year that as a profession, we get back to basics, re-focus on the principles of Chiropractic, and build a patient base that understands the importance of Chiropractic. It’s about time we stopped letting the insurance companies and the medical community force chiropractic into the mold of medical doctors and instead return to the reason we became Chiropractors in the first place.  

It’s About Time For Us to Show Our Support for Chiropractic

We’ve been talking about a theme, “It’s about time…”. There are so many things that we can say about that when it comes to our profession, but today, I want to talk about one of the most important ones. It’s about time that we as Chiropractors show our support for Chiropractic and the place to start is with our pocketbooks. We have to begin giving our money only to companies that support Chiros and stop funding companies that support anti-Chiro legislation. Chiropractors and the Chiropractic profession itself have been under fire for a quite a while now and make no mistake, it is not over. In order to preserve our livelihoods, our profession, the message of Chiropractic we bring to our patients, and the good we bring to their health and their lives, we are going to have to take a stand for what we believe in. Too many of the companies that Chiropractors give their money to every day are not pro-Chiro. Instead, they not only support legislation that is damaging to Chiropractic, but many of them want to turn us into medical doctors, forcing us to give vaccines in our office and ignore the basic principles of health that Chiropractic was founded upon. When we choose to do business with these companies, whether they handle our phone service, our billing, or our electronic health records, we are helping them in their fight to mold Chiropractic into the medical model, make us subservient to the MDs and the insurance companies, and even put us out of business completely. We need to choose where we spend our money more wisely and use our dollars to show companies that we as Chiros will stand together. We can and should do business only with companies who support Chiropractic and by extension support who we are and what we believe. There are so many good pro-Chiro companies out there that it is not hard to find them. We must be diligent in researching and choosing with whom we do business. By choosing to spend our money only with businesses who support our profession, we can send a message that we will no longer tolerate these companies attacking Chiropractic and by extension ourselves and our practices. Let’s start putting our money where our mouths are and start spending our hard earned dollars where they can do some good, with companies who are clearly pro-Chiro, who work to advance our profession and who believe in the power of Chiropractic to change the lives of our patients. It’s about time that we support Chiropractic by supporting the companies that work so hard to advance the profession every day.

It’s About Time for Chiropractic to Become the Profession to Choose

In my last post, we talked about getting back to the beginning and starting with why…why we became Chiropractors in the first place, why Chiropractic works, why we do what we do every day. Now, I want to take a look at the next generation of Chiropractors and whether or not we are doing enough as a profession to make Chiropractic an attractive choice for those students that are trying to decide what to do with the rest of their lives. Don’t you think that it’s about time we made Chiropractic a great career choice? Yes, it should be about the satisfaction of helping others but we also need to make Chiropractic an economically viable choice as well. Let’s face it…getting an education today is expensive and most students who come out of college are carrying student loan debts, probably in the tens of thousands of dollars. In fact, according to an analysis of government data, the average amount of student loan debt for a graduating college senior is a little over $35,000 and 71% of these graduates have loans to pay back. Add to that the statistics from a 2014 study published in the Journal of the Canadian Chiropractic Association estimating that 88% of Chiropractic students graduate with between $100,000 and $175,000 in student loans, a massive burden to any Doctor first out of school. In order for students graduating from college to decide to go to Chiropractic school, spending more time, and taking on more debt, they have to be able to see a future where Chiropractic not only allows them to pay off their student loans but also provides them and their families with a nice life. The problem the Chiropractic profession has experienced for many years is that so many of us struggle just to make a living, much less the nice income that we should be able to expect in return for the number of years we spend becoming Chiropractors, the risk we take opening and running our own business, and the hours we devote every week toward improving the lives of others. In fact, in 2010, the Bureau of Labor Statistics reported a median wage for Chiropractors at just over $67,000, not much in comparison the $140,000 to $300,000 incomes reported by Osteopathic Physicians. I think that it’s about time we made Chiropractic an economically viable profession choice for future students. This means that not only do we need to see more patients, we need to price our services to reflect their importance to the health of our patients. We also have to put systems in place to manage and improve the patient experience so that more people continue Chiropractic care not just through corrective care but also to maintain their health. We must also scrutinize our processes to ensure that every step we take each day is done in the most effective and efficient way. Our offices should function smoothly and at the end of the day when we go home, we should know with 100% certainty that everything has been done and done to the highest possible standards. Making the choice to become a Chiropractor has never been and never will be solely about money. I firmly believe that myself and my fellow Chiropractors have a calling to help others and improve the health and lives of our patients. Still, we can no longer ignore the economic realities and disparities of income experienced by Chiropractors in comparison to other healthcare professionals. We have a duty to future Chiropractors to increase the income of our profession as a whole and make Chiropractic an economically viable choice. It’s about time.

Starting with My Why

I recently read the book “Start with Why” by Simon Sinek .  It really hit home with me that the reason behind why we do something is often so much more important than our actions themselves.  This made me re-evaluate my life, my business, and the Chiropractic profession as a whole. In many ways, our profession has come so far but looking at it from this new perspective, I could see how we have often gotten away from our true values, what made us Chiropractors in the first place.  It made me think of one phrase, again and again…”It’s about time.”  There are so many things in Chiropractic that it’s about time for, don’t you think?  It’s something you are going to be hearing from me over and over because it is time for progress. In that spirit, I think that it’s about time that you know my background and why I became a Chiropractor in the first place.  It’s important because my why has made me who I am.  It’s driven me to not only help patients but to help other Chiropractors improve the patient experience and build practices that get back to the root of the profession, making sure that every patient understands the importance of Chiropractic in their lives, in their health, and in creating their futures. I was always an athlete and into health and wellness.  I always steered away from medications.  I was also very into science and found that I was good at biology and math, so in my second year of undergraduate, I decided to become a biology major.  The problem was that I didn’t have a direction, a passion. By the end of college, I still did not know what I was going to do until one day, my mother gave me a call.  She told me that she worked with a woman who had a son who was a Chiropractor.  He was going to be speaking and asked if I wanted to check it out.  I wasn’t expecting much because I had a cousin who was a Chiropractor and I had actually seen one myself for an injury in high school but had never heard anything about the Chiropractic philosophy. Still, I went to the seminar and when he began speaking about what Chiropractic was really about and how it really worked, I knew with 100% certainty that I had found my life’s work.  It was a moment of total congruency and surety that only happens a few times in your life.  I drove back to school that night where I was just finishing up my biology degree and said, “Hey, I’m moving to Georgia and going to Chiropractic school.” The Chiropractic philosophy became “my why”.  It is the reason that I knew with such certainty that Chiropractic held the path for my life, that it was my passion.  It is still the reason that I get up each day and work toward improving the patient experience in all Chiropractic offices.  The Chiropractic philosophy is the reason behind everything we do in our profession, so isn’t it about time that we all remember why we became Chiropractors in the first place?