Kickstart Your Chiropractic Practice
Too many times, your chiropractic practice can languish. You may be doing well but still have more room to grow or maybe you have been seeing a decline in the number of new patients or number of patient visits. You may even just be starting out and trying to figure out how to bring in new patients, pay the bills, and just keep the doors open. The key to overcoming these challenges is to take immediate action and there is no more powerful action you can take to kickstart your chiropractic practice than putting Genesis Chiropractic Software to work for you. In fact, you can power your entire practice with Genesis. Statistics show that new practices that use Genesis Chiropractic Software have proven increases in revenue, retention, and compliance. Even better, these are not small numbers. Practices using Genesis have seen a 32% increase in patient compliance, a 26% increase in patient retention, and a 62% increase in revenue. Genesis is a web-based practice management software that combines the tools and training you need to rapidly increase your professional growth. It combines an exclusive workflow, documentation, scheduling, and billing. Genesis Chiropractic Software is a practice management strategy that actually works. The software has been demonstrated to be a highly valuable and rewarding platform for startups. Whether you’re in the development phase or looking to start generating more patients, Genesis is something that can help you succeed online. The platform has added benefit by saving you and your staff time every day. The time you will spend in Genesis depends on how much of the solution your practice uses. However, the average daily note can be accomplished in under 15 seconds and under 2 clicks. Many visits require much less. This makes Genesis a powerful time management tool. Genesis Chiropractic Software is a practice management strategy that actually works. The Genesis billing platform is a vital component to the revenue increase practices experience when using the software. It is such a robust tool because: Over a dozen teams work for you round the clock to follow up on claims and ensure maximum clean claims with maximum reimbursement Auto-prioritization means the system decides what needs to be followed up on by over 20 MILLION different rules updated daily Real time updates to claim balances means statements are always current Patient questions are answered with a single click. No more sifting through pages and pages of data to find a simple claim update or balance owed Claims are submitted with the highest clean claims rate Fee schedules are reviewed multiple times a year to ensure maximum compliance and reimbursement Whether you are experiencing difficulties in your current practice, are starting a new one, or just want to take your practice to the next level and experience greater success, Genesis Chiropractic Software can help you. Developed by chiropractors, for chiropractors, it is by far the most powerful tool available, allowing chiropractic practices to increase patient retention, compliance, and revenue all in one platform.
Are You Able to Manage Your Practice at a Glance?
Running a chiropractic practice isn’t easy. As the owner and doctor, you have to wear many hats. You have to manage staff, provide patient care, keep up with the bills, and implement the marketing. If you are using an out-of-date practice management and EHR software, your job is even more difficult, having to memory manage all of your tasks or rely on report after report to keep your practice in check. Isn’t it about time that you took the guesswork out of practice management and were able to manage your practice at a glance? If you are using one of those outdated chiropractic software, it’s time to look for something better, something that puts you back in control of your office, brings your entire patient experience together, and makes practice management intuitive and efficient. Genesis Chiropractic software and practice management software is the best chiropractic software available today. With more than 2000 users, Genesis is also the easiest chiropractic practice management system to implement. I know the power of the Genesis system because I helped design it for my own practice. It is designed and built by chiropractors for chiropractors, integrating leading technology with easy-to-launch chiropractic practice management software system. Genesis is a chiropractic software platform that is affordable and powerful enough to help you automate your practice management and increase your practice profitability. With Genesis, you really can manage your practice at a glance. Genesis boils your entire day down into the number of tasks you have to complete to ensure that everything is done to make your practice successful, from patient care and billing to follow-up calls and patient education. Once the tasks are created, Genesis assigns them to the best possible staff member to complete each one. And, with the Genesis Ticket Manager console, you can easily check active and overdue tickets for each user and even interact with the tickets to determine how well each staff member is performing the tasks assigned to them – practice management at a glance. With Genesis, you can finally take the guesswork and memory management out of your practice. Genesis is designed to help you increase patient communication, reduce your patient no shows, automate your visit documentation, easily implement ICD-10 into your chiropractic practice, manage your inventory and more. This intuitive software streamlines your entire practice management, helping increase patient retention and generating more revenue and profits through a chiropractic practice management software system that actually works. The Genesis software platform works so well because it is built on top of a proprietary chiropractic workflow management architecture. This architecture is designed to automate the majority of your practice management tasks, starting with chiropractic billing. In addition, our advanced chiropractic workflow management version includes automated alerts and task generation. Genesis was designed from the ground up to eliminate the need for memory management, promote practice teamwork, and help manage patient communication and relationships. With Genesis, you can finally take the guesswork and memory management out of your practice because it’s about time you had the peace of mind that being able to manage your practice at a glance brings.
Do You Have a Practice Management Strategy that Actually Works?
You spent years and probably hundreds of thousands of dollars getting through chiropractic school and opening your practice; yet, you may not be receiving a good return on your investment. You give every patient your best and you are doing your best to provide a good life for yourself and your family but it still may not be working if your practice management strategy isn’t working. Isn’t it about time that you had a practice management strategy that not only worked but could increase your practice revenue, patient retention, and visit compliance all while allowing you to provide the best possible care for your patients? I can tell you without a doubt, that the solution to your practice management strategy problems is Genesis Chiropractic Software. I developed this software for my own chiropractic practice and saw first-hand the incredible power of leveraging Fortune 500 level tools in my daily practice. Not only did my revenue increase but my patients were happier, more likely to continue care and my stress level went down because I was no longer managing by memory all of the hundreds of daily details involved in running a practice. Genesis Software is an all-in-one solution. Genesis Software is an all-in-one solution. It has all the tools that your practice needs in one easy to use platform. You can get the fastest documentation and the best patient experience in one place. This chiropractic software helps you to increase practice revenue by making sure you get paid in full and on time, giving you the tools to control your practice’s performance, and making it easy to maintain compliant chiropractic notes during your chiropractic billing process. It allows you to check eligibility, check outstanding balances, collect co-pays, and accept credit cards as well as automatically capture and submit claims in real time, avoiding days, weeks, and even months of lost processing time. Genesis’ exclusive design also lets you analyze chiropractic billing performance and focus on patient relationship building, a vital tool in the growth of your practice. Putting Genesis to work in your practice also helps you to increase patient retention by making it easy to follow up on no-shows, schedule and check-in patients, and configure reminder calls. It lets you focus on your patients, not on your documentation and gives you the chance to educate patients and improve patient compliance using software animations built-into your documentation Visit compliance is increased using Genesis too because the software makes it easy for patients to pay bills, schedule appointments, and stay committed to their care. Genesis also gives you automatic compliance alerts, notifying you instantly of potential compliance risks. This allows you to take immediate action to preserve that patient relationship. With the exclusive workflow built into Genesis, you don’t have to memory manage your practice anymore or search through report after report to make sure your practice is running optimally. Best of all, in my opinion, is that Genesis Software allows you to free yourself mentally and physically to focus on growing your dream chiropractic office. With the exclusive workflow built into Genesis, you don’t have to memory manage your practice anymore or search through report after report to make sure your practice is running optimally. Genesis takes the guesswork out of running a Chiropractic office and instead breaks everything down into real-time, usable numbers and tasks. If you are ready for a practice management strategy that actually works, you are ready for Genesis Increased practice revenue, patient retention, visit compliance and better patient care all in one platform, with the added bonus of peace of mind at the end of the day, knowing that your practice is not just good but the best it can be…It doesn’t get better than that.
With Genesis, Patient Retention is Automatic
The patient pool is something that constantly needs to be re-filled for many Chiropractors. It is a never-ending process of finding new patients to replace the ones who have left your practice. This creates a continuous area of work for you, as the doctor. You not only have to handle patient treatment, you are the staff and office manager, the record keeper, the financial manager, and the patient recruiter. Wouldn’t it be easier if once you had a patient, you had an automated system to keep that patient? Wouldn’t it be better if you had a simple way to make sure that every patient became an educated patient, who understood the value of maintenance care to ensure their optimal health? How much easier would your day-to-day practice management be if patient activities were automatic? One of the most valuable steps you can take in your practice is to automate your patient retention. When you are not constantly having to refill your patient pool, you practice can truly grow. The problem is that in many practices, patient retention is another activity that is memory managed and often forgotten until you are trying to discover the reason that you have lost yet another patient. Let’s take a quick look at what activities are necessary for patient retention. The most obvious one is patient education. Have you done everything to ensure that your patient understands the benefit of Chiropractic in their life? Not just how it helps them get out of pain but how Chiropractic can help them reach and maintain optimal health? This area of patient retention can often be neglected, especially when your practice becomes busier and you are seeing a high volume of patients every day. But, there is even more to patient retention than educating them on Chiropractic. Each interaction that you and your staff have with a patient influences whether or not they will continue care, how they feel about your practice, and the value they place on their care. From how your staff greets them when they walk in the door, to how their billing is handled, to making sure re-exams are scheduled, and follow-up calls are completed, every interaction has an effect on patient retention. With that said, how do you develop and maintain a positive experience so that patients know that they are valued, understand the importance of care, and continue seeing you? The answer may be easier than you think. By automating your retention system with Genesis Chiropractic software, you can take the memory management out of patient retention. By automating your retention system with Genesis Chiropractic software, you can take the memory management out of patient retention. I first developed the software for use in my own practice when I discovered that my patients were falling off of care and I did not know why until it was too late. I realized that trying to remember everything and everyone was not working. There were too many tasks each day that were being forgotten, lost in the shuffle, or just not performed as effectively as possible. Because of this, patient retention was haphazard at best and I set out to find a better way. Genesis software was the answer to the problem of patient retention in my practice. It automated every task and ensured that they were assigned to the best person to complete them. At the end of the day, it boiled everything down to one number for me, so that I knew whether or not every activity involved in patient management and retention had been completed or not. It took the guesswork out of patient retention and turned it into an automated system in my practice. It can do the same for you. The value generated by automating patient retention goes beyond just increased revenue. Yes, increasing patient retention means increased financial gains in your practice, but it also means peace of mind, and the freedom to move past hit or miss memory management. Isn’t it about time you moved past memory management in your practice and automated your patient retention?
Does PQRS affect your practice?
No PQRS codes? What happens if you forget to add it? PQRS stands for the Physician Quality Reporting System. It is a health care quality improvement incentive program initiated by the Centers for Medicare and Medicaid Services (CMS) in the United States in 2006. Medicare is moving towards a Pay-for-Performance structure where quality care should have quality outcomes. Medicare will compare your care to the care of your peers. If your care takes twice as many visits as other providers for the same diagnosis, then that will raise a red flag with Medicare for you. You can count on the fact that all other insurance companies will move in this direction soon. You can bet on it and win. A PQRS code must be appended to a billable service. They can not go out on a claim on their own, especially after the insurance claim has already been accepted. In addition, you can’t add it to a corrected claim if you forgot to add it the first time. It must be added in the first claim submission. If this is something that’s being used in your practice, then it would be a good idea to learn it and add it first whenever it’s appropriate to do so. Learn more about it with the free webinar that can be viewed right on this page. Enter your information and watch it now. Read the transcript: Jason: Thank you, Cathy, and I think we’re ready to get started and get back to business here. So, I just broadcasted out to everybody because I saw that some people are logged into the web portion of it and not the audio portion. But I think we’ll kick off, and hopefully, they’ll catch it, and if not, they can catch the rebroadcast. So, welcome, guys, and thank you for being a little patient as we got our technical portion up. This time the presenter and I are in two separate, not just locations, but states. And [inaudible: 00:00:33] let me introduce my counterpart for today. As always, I’m Jason Barnes, and I’ve got the head of our billing SWAT team, Cathy Casbarro [SP]. And, you know, Cathy, I’m probably not gonna go over all your credentials, you know, here, but you’ve worked here for nearly a decade, correct? Cathy: That would be correct. Jason: Yep, and much longer than that in the building industry in various capacities. And so today she’s going to help us by talking about PQRS. So what it is, what it means, and what it actually means to bill out and stay compliant when it comes to PQRS codes. And we’re gonna start off by, you know, some of those definitions. But then we’re gonna talk about, you know, what we’ve done on the back end to help prepare for this and what you can do on the front end to actually, you know, make this a reality, should you need to in your practice. So, without further ado, we have we have a presentation prepared, and Cathy and I will kinda be going back and forth. But she is definitely your go-to, on this particular topic, so, Cathy, thank you for joining us today. Cathy: Thank you, Jason. Jason: And, you know, we’ll kick off by, actually, just starting to define actually what this is. Cathy: Right, so PQRS, which used to be called PQRI which is, you know, physician quality reporting incentive, well, that incentive is now gone away. And now we have…you know, we’re dealing with PQRS. At this point now they’re really dealing with penalizing practices. But essentially, what PQRS is we are sooner than we think going to a Pay For Performance structure by the payers and by Medicare. And Medicare right now is actually working on a Pay For Performance structure. What Medicare is really looking for is quality outcomes, make sure that the treatment that the patient is receiving is quality care and that the outcomes aren’t taking forever for that patient to be well again. And for that reason, PQRS was installed numerous years ago, and now they used to incentivize practices for recording their quality measures, and now we’ve come into the time period over the last year or two where now practices are going to be penalized if they don’t report their quality measures to Medicare. That’s where we are today. Jason: I run into a lot of…I don’t want to call them conspiracy theorists, but when meaningful use came out, Cathy, there was an incentive to use that. And we’ve seen that has led to additional audits, not in every case, but in some cases they’ve actually had to give back the money for the care that they’ve provided. And so I would imagine that would be kind of woven in throughout this presentation of, you know, there’s a prescribed amount of time that a specific diagnosis should take, and unless you’re documenting why your care is taking longer, is there a risk there? For our providers who are listening to this? Cathy: There is a risk, and that’s why Medicare puts in guidelines, and that’s where they put in, you know, limited number of visits based on a diagnosis. You know, they’ve pre-set those roles, and, you know, that’s gonna continue to happen in this industry. Definitely gonna start seeing changes going forward in probably as soon as 2017. Jason: Okay, great. I would imagine most of our listeners or viewers, listeners/viewers, are thinking to themselves, “Yeah, that makes sense.” But at the end of the day, making sure that you can justify the care that you’ve given and billed for is really kinda the bottom line of what PQRS is about from their perspective. Is that a safe way to sum that up? Cathy: That’s absolutely a safe way to sum it up. You know, we have here on this slide that, you know, feedback will be used by CMS. They are looking to compare your performance against
How Social Media Made Me Rich – Dr. Loop
Social Media Practice-Growth Blueprint with Dr. Matthew Loop! Dr. Matthew Loop, Chiropractor and Author of Social Media Made Me Rich; Here’s how it can do the same for you Dr. Loop is a great example of young entrepreneurial success. Since starting his first business from scratch in late 2004 from his small Atlanta apartment, he’s gone-on to sell millions of dollars worth of products and services from the internet. He has helped thousands of small-mid sized business owners, public figures, and brands harness the power of social media to produce dramatic business growth while creating new, additional revenue streams. He’s developed a reliable blueprint, knowledge and experience to connect anyone (or company) with a BIG vision to their desired outcome. And now, he wants to show YOU how to create a highly profitable business, personal brand, and a raving fan-base… no matter what level you want to take it to.
It’s About Time to Make More Money in Your Chiropractic Practice
Are you making enough money in your Chiropractic practice? Enough to pay your overhead, your staff, and yourself? Are you making enough to build the type of future that you and your family deserve? Or, are you just making ends meet or struggling each month on the hamster wheel of trying to bring in new patients to replace the ones that have gone inactive? Don’t you think that it is about time that you made more money in your practice? So many times when we talk about how to generate more revenue in a Chiropractic practice, we get one of two responses. The first response we see is the one of, “I didn’t go into Chiropractic for the money. I went into it to help people.” I have one answer for this and of course you went into Chiropractic to help people. If not, you would not be a good doctor. However, that does not mean that you shouldn’t make a good, even great income. Helping people does not mean not helping yourself. “I didn’t go into Chiropractic for the money. I went into it to help people.” My second answer to that is that if we don’t make enough in our own practices, what will ever encourage others to become Chiropractors themselves. To ensure the future of generations of Chiropractors to come, we have to show that we are a viable profession financially. The second response we receive from Chiropractors when we talk about generating more revenue is, “How do I get more patients to drive this revenue.” And, that is the response that I love to answer because the answer is so simple that most of the time it is completely overlooked. The answer is that you don’t need more patients to increase the income of your practice, you just need to better manage the patients that you already have. That said, how do you achieve it? It is actually easier than you may think. One simple switch can help you to better manage every task of every day, each interaction you have with your patients, encourage patient compliance, drive revenue, and create patients for life. The answer is to use a proactive Chiropractic software, like Genesis Chiropractic software that we developed for my own practice. Stop memory-managing your office and instead ensure that every patient is receiving the optimum level of care possible, not just with your adjustments but with how their appointments are made, how their billing is handled, how your staff follows up with every detail needed to show that patient that they are valued. Once you do this, you will be surprised at how quickly the income of your practice rises with fewer management and staff hours. Once you do this, you will be surprised at how quickly the income of your practice rises with fewer management and staff hours. When you know that your claims are clean, when every claim is filed on time and followed up with right when needed, when every patient is scheduled for appropriate visits and re-exams, and when you can intervene to prevent a patient from dropping off of care the second a warning sign is seen, the revenue in your office goes up dramatically. You no longer have to spend your time and your budget trying to recruit new patients. Instead, you are leveraging the patient pool you already have. Even better, this also benefits your patients by ensuring that they receive the best care possible and maximizing the possibility that they will continue care both to maximum medical improvement as well as through maintenance. That is the key to making more money in your Chiropractic practice and getting off the hamster wheel of patient attrition. Isn’t it about time to make the change to a Chiropractic software that can help you boost the revenue of your practice along with the care you give your patients?
It’s About Time We Made Chiropractic the Dominant Healthcare System
Haven’t you heard ever since Chiropractic school that Chiro should be the dominant healthcare system? I know that I have. Chiropractic allows the body to naturally heal itself, awakening the potential of our own nervous systems. With this power, why isn’t Chiropractic at the forefront of every healthcare journal, study, and the primary choice of care for the majority of patients? It should be. That is why today I want to talk about what it would take to actually make Chiropractic the dominant health care system in our country and what we can do to help because it is about time. Should Chiropractic be the Dominant Health Care System? Studies show that there is a tipping point in any movement. If you can get a certain percentage of the population to embrace an idea, from there it spreads organically. That tipping point is 20%. For us, this means that once 20% of the population embraces Chiro as a first choice for healthcare, the rest of the population will follow. The question is, how do we reach that tipping point? We only have approximately 50,000 licensed Chiropractors in the U.S. and not all of these are even in active practice. In order for this number of doctors to see 20% of the population, each one would have to see more than 1,000 patients every week. Is this possible? Maybe it is for some DC’s in high-volume practices but not all Chiropractors would want to complete that many patient visits each week. This means that we do not have enough Chiropractors in practice in our country to hit that goal of making Chiro the healthcare system that the majority of patients choose first. Without more students choosing to become Doctors of Chiropractic instead of medical doctors, engineers, lawyers, etc. Chiropractic cannot become the dominant system in this country. That brings us back to the same problem we have talked about in the past, the problem of making a career as a Chiropractor an attractive choice for these students. We have to show them that Chiropractic is not only a vital profession but can also provide them and their families the lifestyle they need and desire. To choose to be a Chiropractor, they can’t live in fear that they won’t be able to run a successful practice, see enough patients, or make enough money. They have to know that the time and money they invest in school will pay off in the future. There is only one way we can do this. Each of us as Chiropractors has to make our own practice successful. We have to use every tool available to us to improve the experience of our patients, bring in more patients, and create a thriving business. Every Doctor out there who is a success, who cares for patients every day, and who is spreading the message of the power of Chiropractic is showing those future students that it can be done, that Chiropractic is great career choice. We need those students, those future Chiropractors. We need more Chiropractors to see more patients. That is the only way we will ever reach that 20% tipping point and it is the way to finally make Chiropractic the dominant healthcare system. It is about time that we all work together to reach that goal.
Can Chiropractic Software Create Peace of Mind?
Over our last posts, we’ve been talking about a theme….It’s About Time. Today, I would like to continue on that path but in a way that is a little more personal for each of us as Chiropractors. I want to talk about how we feel each night when we get home from our office, when taking care of patients is over for the day because I think that it’s about time that we all have peace of mind. It’s about time that when our day is over, we know beyond a shadow of a doubt that everything that could have been done to make our day successful and our patient experience the best it could possibly be has been done. It’s about time that we don’t have to lay in bed at night and try to remember if every chart was updated and wonder if every no-show was rescheduled. Most of the Chiropractic systems that we put to work in our offices are reactive in nature. If a patient doesn’t show up for an appointment, someone has to remember to call them and then actually do it. We have to look through report after report to see if all of the insurance claims have been filed, followed-up on, and paid. There is another report to look at to see if re-exams have been scheduled and another one to go over for follow-up calls. These reports may give us insight into our businesses if we have time to read them but they also create a paperwork nightmare. As a Chiropractor, we already have to wear so many hats as a business owner, manager of employees, and doctor and educator to our patients. Adding on the necessity to read multiple reports every single day just to make sure the necessary actions for the day have been taken is overwhelming. Even worse, systems like these mean that your mind can never really leave your office because you have to memory manage every little detail. I believe that it is time for a change, a complete shift from these reactive chiropractic systems that leave us overwhelmed and stressed out to a proactive system that gives us the peace of mind we’ve been searching for. I know that when I shifted my own office from my old, outdated processes to a new proactive chiropractic software EHR system, the relief that came with it was immeasurable and created peace of mind for me in my practice. With a proactive chiropractic practice management software system in place, each and every day can be distilled down to one number. That number tells you how many tasks that should have been completed were left undone so your goal for this number is always zero. That zero at the end of the day tells you in one number that every task that needed to be completed for your day to be successful was done. That is peace of mind. Even more, if the number isn’t zero, it tells you specifically which task was not completed and whose responsibility that task was. This lets you better manage both your own time and that of your staff and assign the people to the tasks that best suit their abilities. There is no better way to make sure your practice is running smoothly each and every day. As Chiropractors, we face many challenges both as a profession and in our day-to-day practices. This is one area that we can control. We don’t have to live with the worry and stress that those old, reactive systems cause. We don’t have to search report after report, memory manage the details, and still wonder at the end of the day if everything has been done. We can choose to eliminate the worry, manage our offices better and easier than ever before, and improve the care and experience of our patients simply by changing our system. Proactive chiropractic EHR software that distills our days down to one report, one number is the answer because isn’t it about time for peace of mind.
How Do You Assess Your Practice?
How can you get your finger on the pulse of your practice? Assess your practice regularly because this week’s webinar is about your Collections. How do you assess both Insurance and Cash Collections. How do you track your collections? Do you have a tool to monitor the ups and downs with a simple glance at a chart? The tools to assess and track collections metrics are built into our software and your Practice Success Coach will help you to understand these metrics and their relationships to other metrics. These Key Performance Indicators (KPIs) must be measured to know the health of your Practice. The KPIs can be seen at a glance with our radar chart and histograms, right on your home page. Learn more with the free webinar that can be viewed right on this page. Read the transcript: Jason: I thank all of you for spending some time with us on Tuesday afternoon, except for us here in California where it’s still the morning. Just got off the phone with [inaudible 00:00:08] in California. They were surfing earlier today. And now they’re gonna go in for their shift. Jessica: That would be nice. [inaudible 00:00:20] and cold here. Jason: Yeah. To start different, I asked them to stop describing their day to me. I just wasn’t interested in hearing anymore. But that’s okay. They were nice about it. They were really nice about it. But I’ve got Jessica Pancoast, the head of our training helpdesk team. And I am Jason Barnes, and I’m a chief operations officer here. And we’re continuing with our theme of assessing your practice on a regular basis. We wanna make sure that all the practices that work with us or if you don’t work with us and you’re thinking about working with us, how do you get your finger on the pulse of the practice so that you can tell what’s happening with your practice and whether or not there’s a moment during the month or week where you can tell, “Hey, things are not going well. Things are off the rails. How do I recover?” So we went over last time what are the metrics we should be looking at. And the first one was your collections. We then broke those down into two subcategories, your insurance and your cash collections. And so, today, we’re actually gonna spend some time going over that. And so, as always, our format is we mute everyone. There’s just too many people that come to have an open conversation. So should you have any questions, please chat them in, and we’d be happy to answer them as they come. So what I’m gonna do here is that…and I actually brought up data for one of our practices here. It’s anonymous at this point. But I do wanna focus on it for a moment. This practice is one of our more proficient and highly influential practices. And I know I’m thrilled that they’re with us, because they teach us a lot about how to run a practice as well. The art of practice management is always evolving. Nobody has all of the answers. But, together, we come pretty close with this particular practice. So we’re actually going to review this briefly. This is what we call our radar chart. And what this is is it allows you to look at practice performance across a lot of different metrics all in one view with two snapshots, and this particular snapshot goes over a long time period. That’s time period of October of 2014 to February of 2016. And so were able to take a look… Jessica: It’s okay if you don’t have it filled in. Jason: Oh, well, that’s not the way I wanted that to happen. I’m just looking if there’s any other profile that I can use. So what we’re gonna do is…unfortunately, this doesn’t allow me to drill into the historical data. Right now, you can see that the total collected is $93,000 for the month of October of 2014. And for the month of February, they’re projected to hit $96,505. It might be hard to see. That’s why I’m reading it out. No one knows if that’s good or bad. How do you know where or not collections are where they’re supposed to be or whether or not you’re going to perform well this month or underperform? Why? Why is it so challenging, because you might have a lot of visits this month? And if you look, they have 1,174 visits and $96,000 collected. We can tell because this is what their visit count is up here in the top. But a year and a half ago, Jess, they had 2,169 visits and almost the same amount in collection, $93,000. Today, we wanna talk about how these numbers don’t exactly add up. You wanna look at collections, but a lot of things can cause collections. One of the things that practices often do is try and correlate the high visits to high collections. You typically think, “If my visits go up, my collections should go up.” Most practices, that ends up being true. But in this particular case, collections went up, and the reason I choose this particular month is visits are way, way down. The reason for this is the month in which you’re collecting money typically isn’t the month that you saw the patient that those collections are attributed to a distribution of payments that come from the previous month, the previous six months. They can come from as far away for a personal injury account that reached a settlement on some sort of litigation from two years ago. So that’s one way of looking at it is you’re gonna have the bank account, fill up this month with payments for dates of service that range for the last two years. But their target and when they hit it is this month. So how on earth is a practice owner supposed to know whether
