Review Wave Integration
Introducing Review Wave! A new partner integrated into Genesis Chiropractic Software. Is it safe to assume that every Chiropractic office wants and needs new patients? Don’t you wish your existing patients would refer more family and friends to you? How can you tell if your patients are happy with your service or not? Are their any holes in your patient experience that you need to address? How can your office get more patient reviews on Google+, Facebook or Yelp? If any of these questions have crossed your mind, then you’re not alone. The majority of Chiropractic practices are trying to answer these same questions and trying to figure out the best way to go about it. The complexity of Social Media in 2017 leads many people to do nothing simply because they don’t know what to do. You could hope your patients use word-of-mouth to tell their family and friends, but that’s actually a very small number of people. Social Media is where people do their reviews and referrals which are broadcast to large numbers of people. For you to try to follow-up on those comments would be very time consuming, especially for any negative comments. What if there was a way to stop those negative comments before they happen? Would your patients post about your office if it was real easy for them? Would they review your service if it only took two clicks to automatically post on their Social Media? Introducing Review Wave where you can get better reviews, faster and easier. You can generate 5 star reviews from your happy patients on sites like Google+, Facebook and Yelp, all on Autopilot! Review Wave has been integrated into Genesis Chiropractic Software on the Apps button next to Help on the right. Scroll to the bottom of the Apps to sign-up with Review Wave. To learn more about Review Wave we invite you to watch a video of Dr. Brian Capra interviewing Matt Prados of Review Wave. You will see exactly what it does, what it looks like and what it will do for your practice. Increase Patient Retention, Increase Search Engine Rankings, and Increase Patient Referrals!
360° Relationship Management
360° Relationship Management – How Genesis can Easily Show You Everything about Your Practice There are many choices out there when it comes to choosing your practice software. However, unless it was designed to give you a comprehensive review of EVERYTHING happening in your office in REAL TIME, you are not getting all the information you need to make the best decisions at the particular moment. Relationship management is difficult without all of the information in your software. Genesis was designed with three things in mind: the patient relationship, relationship management, and practice profitability. Without taking all three of these into account, your practice is not going to operate as efficiently as it could, costing you both money and time. “Everything is there right in front of you.” Genesis software provides an ONC-certified scheduling, documentation, and billing solution, a complete chiropractic EHR and practice management system that supports you in every aspect of your practice. You have the ability to automate the vast majority of tasks in ALL aspects of your practice, with emphasis on the management of patient relationships, the revenue cycle, as well as compliance and office management. Dr. Dan Volosin, DC of Advanced Health and Wellness, says that Genesis offers amazing detail and is user friendly. According to Dr. Volosin, the best thing about using Genesis Chiropractic Software in his office is that “Everything is there right in front of you.” He goes on to say, “There are so many features to it that, in my opinion, make it the best choice for a Chiropractic office. I have used four other programs in the last 10 years, and this one is definitely the most thorough one available. It seems like they have everything I have ever wanted in an office program and then some!” Justin James, DC of James Family Chiropractic, agrees. He says, “I’ve been using Genesis for almost 10 years now, and I’ve never thought about using anything else. It just takes care of everything all in one system. If I opened another practice and had to start all over, I would not consider anything else.” The fact is, Genesis Chiropractic software is the complete solution for all of your practice needs. It was conceived and designed to give DCs everything they need to run their office both effectively and efficiently. No other software product out there gives DCs more control and more feedback on what is happening in their practice Learn how to make Genesis Chiropractic Software your solution in your practice. Contact our sales team today and get started seeing the results in your office that over 9,000 clients are already experiencing.
Care Plans Improve Patient Care and Boost Revenue
Improve Patient Care and Boost Revenue by Automating Your Patient Care Plans Using a Care Plan for your patient is a critical tool that you need to ensure the success of your Chiropractic practice. They allow you to track the financial commitments your patients have made to your office, their adherence to their scheduled visits and even provide you with timely alerts to ensure you’re able to handle issues as they come up. The reason care plans are so vital is that when a patient walks through your door and you want to help that person achieve and realize their health goals, that patient will have to commit to more than one visit to make that happen. One visit is never going to solve the problem. A care plan makes it clear to patients how many visits are planned, how they’re going to be charged, how they’ll make payments and finally, how they’re going to schedule those visits. And, they allow you to know when a patient is off track. Genesis Chiropractic Software automates your patient care plans to ensure all of these functions are performed optimally, with very little time commitment involved to set them up. You simply create a new plan, set up the visit counts and schedule. The care plan will bill all insurance visits first, then all cash followed by any visits that are free. Setting up care plans with Genesis allows you to have a more clear financial conversation with your patient. Setting up a care plan with Genesis allows you to have a more clear financial conversation with your patient. They know exactly how much they will be billed and when. They understand how many visits they will need to make and when. There is no ambiguity. And, once the visits are scheduled, the patients can automatically receive a reminder call or text message reminder, making it less likely they will forget their appointments. With Genesis, you can even automatically set a re-exam schedule. For example, every 10th visit the patient will have a re-exam to determine whether their care plan needs to be extended. You can also set alerts to pop up, for example a “Medicare 12 visit re-exam alert.” This ensures every patient is receiving optimal care and no required exams are missed. Genesis even offers pop-ups as your patients check in that can count down the number of visits they have remaining on their care plan, the number of visits covered by insurance remaining, etc. The options are endless. You also benefit from Genesis and patient care plan automation through better financial forecasting. With Genesis you can track your active care plans to determine how many patient visits you can expect for the next month and the financial implications of those visits to more accurately predict your income. And, that’s not all. Once a patient has a care plan established, the system alerts you immediately should they miss a scheduled visit. This means that you can take steps to get the patient back on track and prevent them from falling out of care. And as you know, retention boosts revenue. It’s clear that automating your patient care plans with Genesis Chiropractic Software can greatly contribute to both the care you provide your patients and the financial success of your practice. Take advantage of the features offered by Genesis and create your dream practice today.
Quantifying the Patient Experience
See how well a pro-active chiropractic practice can operate with a consistent Patient Experience. As chiropractors, we know our main goal is to continuously achieve optimal health for our patients. The core principles of this goal include imparting the philosophy behind our profession, promoting a healthy lifestyle, and giving our patients the confidence they need to believe in your services, all for the sole purpose of increasing their well-being. The question is… how can we do that consistently, without fail, every time a patient comes in to your office? How can you optimize their experience? How can you know for certain that level of achievement is assured? Practices that operate on the “management-by-fire” method, are always harping at a stressed out staff, and are never going to achieve the success they could. It governs on a reactive process, looking for the problem to correct after the fact. It doesn’t matter if it involves a patient no-show, an expired care plan, billing issues, or long waits; the outcome rarely changes because the process to prevent it is not part of the equation before the patient enters the building. Deep down, you know this is not the way to conduct your business and this is certainly NOT how high level operations work. Yet, these are all factors that can be dealt with BEFORE they become a problem. Every single one of the problems listed above have to do with the patient experience. When you realize that it’s your responsibility to prevent them from becoming negative factors in your practice AND you have a solution to them BEFORE they become problems, then you have a pro-active practice… One that can offer a unique experience for your patients and create the successful, highly efficient practice you have always wanted. Genesis Chiropractic Software takes these seemingly minor tasks, along with numerous fully-customizable operations, (all of which are involved in the day to day management of your office), and it gives you the ability to quantify your patient’s experience. It offers the patient an optimal and seamless experience from the time they enter your facility to the time they walk out the door. You have instant feedback on where each patient is in their treatment plan, what billing concerns they may have, and any other mission critical factors that might keep them from having the best experience during their visit. The team at Genesis Chiropractic Software is here to help you see how well a pro-active chiropractic practice can operate with a consistent patient experience. By offering you a unique, fully customizable software solution geared to any size practice, you can offer your patients an optimal experience every time they visit you, increasing patient retention rates and continuing to offer them an opportunity to achieve optimal health.
