How to Capture Images (Photos, Images), via the MyClinicMind Mobile App and Place Directly Into The Patient Chart
In this video, Dr. Roy Lirov demonstrates how to capture images using the UM ClinicMind mobile provider app. He walks through the process of adding images to a patient’s record, showcasing how easy it is to document visual information. Watch and learn how seamless it is to save and access images for patient records.
Patient Education and Meticulous Documentation
The Bedrock of a Thriving Chiropractic Practice The digital age has ushered in a new era for chiropractic care. While search engine optimization (SEO) effectively drives patients seeking relief from back pain and other musculoskeletal issues to your door, it often leaves them with a fragmented understanding of chiropractic treatment. Here’s where Dr. Evan Katz, a seasoned chiropractor and founder of Professionally Integrated, sheds light on the two pillars of a successful chiropractic practice: patient education and meticulous documentation. Building Trust and Empowering Patients Through Education Imagine a patient who finds your practice through a targeted SEO campaign. They likely have some knowledge of their back pain gleaned from online searches, but may lack a clear picture of how chiropractic care fits into their healing journey. Dr. Katz emphasizes the importance of going beyond simply addressing the symptoms. By educating patients about their specific condition, the underlying causes of their pain, and how chiropractic adjustments can address those root causes, you empower them to become active participants in their recovery. This fosters trust, improves treatment outcomes, and builds long-term patient relationships. Here are some key strategies chiropractors can utilize to effectively educate patients: Tailored Explanations: Ditch the medical jargon. Instead, take the time to break down complex medical concepts into clear, concise language that resonates with the individual patient’s level of understanding. Consider using visual aids like diagrams, animations, or even 3D models of the spine to enhance comprehension. Interactive Communication: Education is not a one-way street. Encourage patients to ask questions, express their concerns, and actively participate in discussions about their treatment plan. This open communication fosters trust and ensures patients feel comfortable and informed throughout the healing process. Role-playing potential scenarios can also be helpful, allowing patients to practice effective communication with employers or insurance companies regarding their chiropractic care. Patient-Centric Resources: Don’t let the education stop at your office door. Provide patients with informative handouts or access to online resources that explain their specific condition and chiropractic treatment options in detail. Consider creating a library of patient testimonials and success stories to showcase the positive impact of chiropractic care. This allows patients to revisit the information at their own pace, solidify their understanding, and feel a sense of community with others who have benefitted from chiropractic treatment. Safeguarding Your Practice and Patient Care: The Power of Detailed Documentation Detailed and accurate documentation isn’t just a box to tick; it’s a cornerstone of high-quality chiropractic care. Dr. Katz highlights how thorough documentation serves a dual purpose: protecting both chiropractors and their patients. It creates a clear and comprehensive record of the patient’s medical history, current symptoms, diagnostic test results (if applicable), the specific chiropractic techniques employed, the treatment plan, and the patient’s progress over time. This detailed record becomes invaluable, especially in personal injury cases, where it provides a clear timeline and factual evidence of the patient’s condition and treatment course. Here’s a deeper dive into what chiropractors should prioritize when documenting patient care: Comprehensive Patient History: This should include a detailed record of the patient’s medical background, current complaints and symptoms (including location, duration, and severity), any relevant risk factors (such as previous injuries, occupations, or lifestyle habits), and the results of any diagnostic tests performed (e.g., X-rays, MRIs). Clearly Defined Treatment Plan: Outline the specific chiropractic techniques you plan to utilize (e.g., spinal adjustments, soft tissue mobilization, physiotherapy), the frequency of adjustments (including any adjustments planned for future visits), and the overall treatment timeline with anticipated milestones for improvement. Detailed Progress Notes: Regularly update the patient’s file with objective observations about their progress. Include any changes in symptoms, including improvements or setbacks, the patient’s response to treatment (including any pain relief or increased mobility), and adjustments made to the treatment plan based on their progress. Empowering Chiropractors with Professionally Integrated Understanding the importance of thorough documentation is one thing, but implementing it efficiently within a busy practice can be another challenge. This is where Dr. Katz’s company, Professionally Integrated, comes in. Recognizing the time constraints faced by many chiropractors, Professionally Integrated offers a suite of resources and tools designed to streamline the documentation process. Their solutions allow chiropractors to efficiently capture and organize patient information using pre-populated templates, voice recognition software, and secure cloud storage options. This ensures meticulous records are maintained without sacrificing valuable treatment time with patients. Conclusion: A Sustainable Recipe for Success By prioritizing patient education and meticulous documentation, chiropractors can cultivate a thriving practice built on trust, informed patients, and successful treatment outcomes. Educated patients become active partners in their recovery, while strong documentation safeguards both patients and practitioners. By incorporating these practices, chiropractors can not only alleviate
Supercharge Chiropractic Patient Retention and Practice Growth
Let’s face it, retaining patients is a constant challenge in the chiropractic field. Studies show that the average new patient only visits 6 times before dropping off, and the national average for chiropractic retention rates hovers around a concerning 20%. But what if you could dramatically increase these numbers and build a thriving practice that thrives on patient loyalty? Dr. Miles Bodzin, a seasoned chiropractor with over 15 years of experience, has cracked the code on patient retention. By implementing these 5 key principles alongside Cash Practice, a comprehensive chiropractic management software, Dr. Bodzin not only improved patient satisfaction but also witnessed a significant surge in practice growth. Unveiling the Roadmap: Forecasting Care Imagine a patient walking into your office with a crick in their neck. They’re in pain, but they’re also anxious. How long will this take? How much will it cost? Dr. Bodzin emphasizes the importance of transparency. Instead of leaving patients in the dark, outline a clear care plan tailored to their specific needs. Visualize the Journey: Don’t rely solely on verbal explanations. Utilize charts, progress trackers, or infographics to visually represent the treatment timeline and milestones. This empowers patients to see the bigger picture and stay motivated. Breakdown the Costs: Be upfront about associated fees for each treatment stage. Consider offering flexible payment options or package deals to make chiropractic care accessible. Address Concerns: Openly discuss any potential roadblocks or setbacks patients may encounter during treatment. This proactive approach manages expectations and fosters trust. By providing a clear roadmap, you build trust and eliminate anxieties surrounding treatment duration and cost, leading to better patient engagement. Frictionless Flow: Streamlining Payments The last thing a patient experiencing pain wants to worry about is navigating a complex payment system. Make the payment process as smooth and invisible as possible. Automated Debits: Set up automatic debit options for patients who prefer a “set it and forget it” approach. This eliminates the need to remember recurring payments and ensures timely payments for your practice. Mobile App Integration: Integrate a secure mobile app into your practice. This allows patients to easily make payments directly from their phones, improving convenience and streamlining the process. Flexible Payment Gateways: Offer multiple payment options like credit cards, debit cards, or even health savings account (HSA) integration. This caters to patient preferences and makes chiropractic care more financially accessible. By minimizing friction at the payment stage, you improve patient experience and reduce the chances of them abandoning care due to financial concerns. The Power of Feedback: Keeping Patients Informed Patients often lack a clear understanding of how their treatment is progressing. Dr. Bodzin suggests implementing a “wellness score” system. This system translates complex medical data into an easy-to-understand format, like assigning A, B, C grades similar to a report card. Empowerment Through Visibility: Patients can see their progress objectively, leading to increased motivation and adherence to the treatment plan. Data-Driven Communication: Use the wellness score data to personalize patient communication. Highlight areas of improvement and celebrate milestones to keep patients engaged. Open Dialogue: The score system can spark conversations with patients, allowing you to address any concerns or questions they may have about their progress. This fosters a sense of partnership in their healthcare journey. Empowering patients with clear and regular feedback fosters a sense of partnership in their healthcare journey, leading to better long-term outcomes and improved retention. Stay Top-of-Mind: The Power of Frequent Communication In today’s fast-paced world, it’s easy for patients to forget about their ongoing chiropractic care. Regular communication keeps your practice name in front of them. Informative Email Newsletters: Develop engaging email newsletters with valuable content related to chiropractic health and wellness tips. Include patient success stories and practice updates to keep content fresh and interesting. Social Media Engagement: Utilize social media platforms like Facebook or Instagram to share educational content, patient testimonials, or behind-the-scenes glimpses into your practice. This allows you to connect with patients on a more personal level and build a sense of community. Personalized Outreach: Schedule automated appointment reminders and send follow-up messages after treatments. These messages express continued support and encourage patients to stay committed to their chiropractic care plan. By maintaining consistent and valuable communication, you stay top-of-mind and encourage patients to prioritize their ongoing chiropractic care. Convenience is King: Prioritizing Patient Experience Think of your favorite coffee shop. They offer comfy chairs, fast Wi-Fi, and maybe even a loyalty program. These small conveniences enhance your experience and keep you coming back for more. The same principle applies to your chiropractic practice. Online Appointment Scheduling: Allow patients to book appointments 24/7 through a user-friendly online platform. Extended Office Hours: Consider offering flexible appointment times, including evenings or weekends, to cater to busy schedules. Embrace New Technologies: Stay updated on the latest content creation tools like augmented reality (AR) or virtual reality (VR) and see if they can be integrated into your blog for a truly unique experience.
Embracing Healthy Longevity
Healthy longevity isn’t just a buzzword anymore; it’s a national focus backed by significant investments and collaborations across various sectors. With organizations like the National Academy of Sciences, AARP, and government agencies rallying behind the cause, the pursuit of a thriving, extended lifespan is gaining momentum. Recently, I had the privilege of sitting down with Dr. Eric Plasker, a prominent figure in the world of chiropractic care and longevity, to discuss the latest venture in promoting healthy longevity through a collaborative effort with Life University and Genesis. A Collaboration for Change: Dr. Plasker kicks off our conversation by highlighting the collaborative effort between the 100 Year Lifestyle and Life University, presenting a new seminar titled “Healthy Longevity and Chiropractic: From Birth to 100 Years and Beyond.” This seminar aims to delve into the importance of chiropractic care throughout all stages of life and how it contributes to healthy longevity. With a blend of informative sessions and practical implementation strategies, the seminar promises to empower chiropractors to lead the healthy longevity movement in their communities. Stories of Transformation: Throughout our discussion, Dr. Plasker shares compelling stories of individuals whose lives have been transformed through chiropractic care and lifestyle interventions. From a 60-year-old soccer player winning national championships to uncovering the root causes of health issues dating back to birth, these stories underscore the profound impact of proactive healthcare practices on longevity and well-being. Business Perspectives: Beyond the realm of healthcare, our conversation extends to the business side of promoting healthy longevity. Dr. Plasker emphasizes the importance of building lifetime relationships with patients and leveraging modern tools like Genesis software to streamline practice management. This collaboration isn’t just about delivering healthcare; it’s about amplifying the profession’s impact through purpose-driven partnerships. Authentic Collaboration for Impact: What sets this collaboration apart is its authenticity and shared vision for empowering individuals to live vibrant, fulfilling lives at every age. Dr. Plasker and I discuss the significance of aligning values and collaborating with like-minded partners to drive meaningful change. It’s not just about promoting services; it’s about fostering genuine connections and creating lasting impact in communities. Looking Ahead: As we wrap up our conversation, Dr. Plasker invites chiropractors and healthcare professionals to join the upcoming seminar in May, promising a transformative experience that will reshape both their practices and perspectives. With a focus on touching, moving, and inspiring participants, this seminar represents a pivotal moment in the journey towards healthy longevity and holistic well-being. Conclusion: The pursuit of healthy longevity is a collective endeavor that transcends individual disciplines and institutions. Through authentic collaboration, purpose-driven partnerships, and a commitment to lifelong well-being, we can pave the way for a future where every individual has the opportunity to thrive, from birth to 100 years and beyond. Join us on this journey towards a healthier, more vibrant world. Watch the full episode here.
