Monthly New Features Highlights – December 2022
New Features Available on Production Servers! Patient Responsibility Estimator A new feature that allows the practice to view patient responsibility. Billing Widget Update The Billing Widget now has the new option for individual users to set favorites for their modifiers similar to what we do with ICD/CPT Codes. Auto Check-out by Appointment Type A New feature that allows users to automatically check out patients based on appointment type. Schedule Alerts Updated Alerts for patient balances that go over or under a set threshold. Documentation Updates FlexNote now has a set of new features including creating tasks within a note, highlighting for unreviewed fields, and adding an addendum to completed notes. XDocs now has additional logging features. Click here for detailed information on new features on app servers Optimizations Patient Portal Optimizations A new setting for the preferred patient portal version. Patient portal logs now include portal version, portal link, and delivery method used. Patients can now view their medications in the CareToMe patient portal. Appointment Type Summary Report now includes a unique patient count.
The New 988 Mental Health Crisis Line
The 988 Crisis Lifeline, launched on July 1, 2022, is a suicide prevention network connecting over 200 crisis call centers across the U.S. It provides immediate access to mental health professionals for individuals in crisis, offering an alternative to involving police and first responders in mental health situations. While promising, concerns include the potential dispatch of police officers in emergencies, urging the need for continued improvements to the crisis response system.
Informed Consent With ChiroSecure
“Your expectations shape your reality. They can change your life, emotionally and physically. You need to be extra careful about (and aware of) the expectations you harbor as the wrong ones make life unnecessarily difficult.” – Travis Bradberry So what are the three questions patients want answers to once in the door? Do you know what is wrong with me? Do you think you can help me? Have you ever helped anyone else with the same problem? As far as expectations, they only have one. YOU WILL FIX THEM! What about your expectations? When a patient comes to your office what do you expect? They will sign up for your care program. They will understand the value of regular ongoing chiropractic care. They will make all their appointments. They will pay you for your services. They will get better if they follow your recommendations. They will refer their friends and family members. Do you see the problem here? They enter your office with one expectation, and that expectation is not even on your list. Good relationships require both parties have the same expectations, and the ones that don’t do not last very long and usually end painfully (forgive the pun here). If you are going to have a successful risk free relationship with your patients, the first thing you need to do is change their expectations so that theirs and yours are the same? First, let’s look at the things you are most likely already doing that unfortunately do not change the patient’s expectations. Patient Case History Patient Consultation Patient Examination Report of Findings Care Recommendations Care Plan Financial Discussions All those things, even if the patient completely understands your report of findings and care plan recommendations, do not change their expectations. If they did, every patient would become a life-long patient and follow-through with care. How many of your patients follow through with care? With the wrong expectations, if the patient gets better they leave; if they don’t get better right away or may even get a little worse they leave. As a result, most doctors are on a constant quest for new patients. There is only one thing that changes the patient’s expectations. Sitting down and talking about their expectations. Asking them what their expectations are and explaining to them what they should be and why. In our world of Risk Management, we call that Informed Consent. In your world of patient expectations, you should call it Informed Consent. Is the Informed Consent that you are using designed to create the right expectations? It should! Are you even using an Informed Consent? You should! Our good friends at ChiroSecure have provided a quick video on Informed Consent and exactly how you should use it. Check it out. Want to know more about ChiroSecure visit: https://www.chirosecure.com/more-chiropractors-choose-chirosecure/
Designed for Today’s Chiropractor
Genesis is The Software Designed Specifically for Today’s Chiropractor. Developed specifically for today’s fast-paced chiropractic office – rapid documentation, built-in compliance, and efficient billing are just a few of the features Genesis brings to today’s chiropractors. Being a chiropractor and running a successful practice is different today than in the past. If your practice décor is stuck in the 80’s, patients don’t want to be seen in your office. If you’re not up-to-date on the latest marketing techniques, you will have a hard time competing against more savvy practices. And, if you don’t use the latest in chiropractic software, you could be setting yourself up for failure. That’s why Genesis Chiropractic Software was designed specifically for today’s chiropractor. Here’s how… With Genesis, you get a complete practice management solution that allows you to integrate documentation, scheduling, billing, patient communication, and much more, allowing you to eliminate duplicate data entries and enter data once, saving time for you and your staff. The program also uses proprietary technology that automatically creates tasks so that you can correct issues without running detailed reports. Our software offers compliance monitoring systems that are built into one workflow and managed from the single program. Claims that need attention are immediately identified for your staff, and you are able to access the total number of tasks needed to maximize your collections, boost patient retention, and maintain compliance. Genesis Chiropractic Software is also cloud-based so there is never any software to install, update or maintain. And, since Genesis is compatible with both Mac and PC operating systems as well as mobile devices, including iPads you can access your practice data from any internet connected device. Genesis Chiropractic Software is cloud-based so there is never any software to install, update or maintain. Genesis gives you a mobile solution for your practice to help you get your notes done quickly, and allow you to see more patients. With Genesis, you are able to practice when and where you want. Genesis’ Billing department even provides billing services for buyers looking to outsource this task to an outside group, relieving the burden from you and your staff so that you can do what you do best – take care of patients. Since Genesis is ONC-certified and HIPAA compliant you also save time, avoid audits and get paid faster. Even better, whether you are just starting out or running a high volume practice, Genesis offers efficiencies to rev up your revenue. And, we have unique features, platforms and pricing that caters to your practice needs. Developed specifically for today’s fast-paced chiropractic office – rapid documentation, built-in compliance, and efficient billing are just a few of the features Genesis brings to today’s chiropractors. So, if you’re ready for a cost-effective and easy-to-use paperless system designed by chiropractors with a chiropractor’s specific EHR in mind, it’s time to make the move to Genesis Chiropractic Software. Call today to schedule your dream practice analysis and manage your entire practice with Genesis.
