ClinicMind Mobile EHR 3.9 Update: What’s New and Improved
We’re excited to announce the latest update to ClinicMind Mobile EHR, version 3.9! This update brings several new features and enhancements designed to improve user experience and streamline practice management. Here’s a detailed look at what’s new: Patient Portal Access Management One of the most significant additions in this update is the ability to manage Patient Portal access directly from the Mobile EHR app. This feature enables users to: Set passwords Send emails Share access links Grant or remove access for authorized representatives These capabilities make it easier for providers to ensure their patients have the necessary access to their health records and can communicate effectively through the Patient Portal. Patient Avatars Personalization is a key part of patient care, and with the 3.9 update, patient avatars are now visible in all UI components that display avatar placeholders. This includes: Patient search Patient bottom sheet Appointment details Mailbox messaging Patient details Users can now edit patient avatars by uploading images from their camera or gallery or by removing the avatar completely. This small but impactful feature helps create a more personalized and engaging experience for both patients and clinicians. Delete All Similar Appointments Managing appointments just got easier with the new “Delete All Similar” option. When deleting an appointment, users can now choose to remove the original appointment and all future recurring appointments. To confirm the deletion, users will need to press and hold the ‘HOLD TO DELETE’ button. This feature simplifies the process of managing recurring appointments and reduces the risk of scheduling errors. Enhancements and Bug Fixes In addition to the major features, the update includes several bug fixes and optimizations to enhance the overall user experience: Appointment Changes: Removed users ability to cancel or delete appointments that have been checked-out. Schedule Blocks: Fixed issues where blocks could be updated without any changes, and blocks that were created displayed in the scheduler month view but not in the actual time slot in day view. Create Appointment: Resolved the issue where check-in notifications appeared with a delay, causing a blank screen when closed. Also fixed the issue where tapping the ‘Refresh’ icon during appointment creation caused multiple refreshes. Appointment Waitlist: Fixed the display issue where the clinician name appeared as blank space if the first name didn’t exist. Items in the waitlist removal dialog are now sorted by urgency. Schedule Blocks Synchronization: Improved the synchronization process for schedule blocks, significantly reducing loading times. Lock Screen: Removed the delay before displaying the lock screen for users who were out of the app for more than 60 seconds. These enhancements and fixes ensure a smoother and more reliable experience, allowing you to focus on what matters most—providing excellent patient care.
Genesis Journey of Lucro: Cultivating Profitability and Beyond
In the realm of business, there exists a quest for excellence, a relentless pursuit of growth and success. Within this narrative lies the story of Lucro, a venture birthed from the aspirations of individuals determined to unravel the secrets of prosperity. Dr. Josiah Fitzsimmons and Adam Rundle, the visionaries behind Lucro, embarked on a journey fueled by passion, knowledge, and an unwavering commitment to transform dreams into reality. The Genesis of Lucro: Dr. Josiah Fitzsimmons, shaped by a childhood of competitiveness and a hunger for success, found himself at a crossroads upon entering chiropractic school. Faced with the stark realization of the absence of business education in his curriculum, he embarked on a quest to decipher the nuances of running a successful practice. Determined to excel, he immersed himself in the world of chiropractic clinics, learning invaluable lessons from over 50 different establishments. Armed with insights gleaned from real-world experiences, Dr. Josiah set out to establish his own practice, laying the foundation for what would soon become a remarkable success story. Within a mere four months of its inception, Dr. Josiah’s practice soared, hosting over 500 events and setting the stage for a meteoric rise in revenue. From surpassing the million-dollar mark in its inaugural year to achieving a staggering $5.5 million in revenue by its fourth year, the trajectory of success was unmistakable. However, amidst the euphoria of triumph, Dr. Josiah found himself pondering a crucial question: How does one sustain and elevate success to unprecedented heights? Enter Lucro: It was amidst this quest for continuous growth that Dr. Josiah crossed paths with Adam Rundle, a seasoned consultant and fractional CFO. Recognizing the pivotal role of financial acumen in scaling businesses, Dr. Josiah enlisted Adam’s expertise to navigate the complexities of fiscal management. Together, they embarked on a mission to revolutionize the chiropractic industry, laying the groundwork for Lucro. The Perfect P&L: Central to Lucro’s philosophy is the concept of the Perfect P&L—a strategic framework meticulously crafted by Adam Rundle. Drawing inspiration from diverse disciplines, including the game of chess, Adam sought to demystify the realm of financial analysis. Just as a chess player strategically positions pieces on the board to maximize their impact, businesses must discern the optimal allocation of resources to achieve profitability. Through rigorous analysis and a deep understanding of financial principles, Adam devised a blueprint for success—a roadmap that transcends industries and empowers businesses to thrive. Empowering Growth Through Data: At the heart of Lucro lies a commitment to empowering businesses with actionable insights derived from comprehensive data analysis. By leveraging the power of monthly financial reports, Lucro equips entrepreneurs with the tools needed to make informed decisions and drive growth. Gone are the days of uncertainty and conjecture—Lucro provides clarity amidst complexity, guiding businesses towards their full potential. Conclusion: In the annals of entrepreneurship, Lucro stands as a beacon of innovation—a testament to the transformative power of collaboration, expertise, and unwavering determination. As Dr. Josiah Fitzsimmons and Adam Rundle continue to chart new frontiers in the realm of business, their journey serves as an inspiration to aspiring entrepreneurs worldwide. With Lucro leading the way, the pursuit of profitability knows no bounds, heralding a future where success is not merely a destination but a continuous journey of evolution and excellence.
Revolutionizing Documentation in Integrated Healthcare with FlexNote Technology
Diving into a groundbreaking development that’s set to transform the way healthcare practitioners, especially in integrated clinics, document patient care – Dr. Roy, a board-certified surgeon turned tech enthusiast, is here to unveil the FlexNote technology, an innovative documentation platform designed to cater to the diverse needs of allopathic medical providers within the Genesis EHR system. The Genesis Journey: As we embark on this journey with Dr. Roy, it’s essential to understand the evolution of Genesis. Originally a cloud-based solution for high-volume chiropractic practices, Genesis has continually adapted to the changing healthcare landscape. With the rise of integrated clinics involving nurse practitioners, physician assistants, and medical doctors, a new challenge emerged – the need for seamless and efficient documentation that aligns with various medical workflows. FlexNote Unveiled: Dr. Roy introduces FlexNote, an integrated documentation platform developed from over a decade of clinical experience. The platform is specifically crafted to meet the unique documentation needs of allopathic medical practitioners within the Genesis EHR system. Macro Magic: FlexNote empowers practitioners with the ability to create custom macros – templates for notes or even entire documentation frameworks. Dr. Roy demonstrates the ease of adding a macro, saving time by eliminating the need to type repetitive information. Whether it’s a simple phrase or a comprehensive note, FlexNote’s macros streamline the documentation process. Navigating the Allopathic Workflow: Dr. Roy emphasizes the importance of accommodating different medical backgrounds within integrated clinics. FlexNote’s flexibility allows users to tailor templates and macros to their specific needs. The platform seamlessly integrates with various medical specialties, ensuring a smooth workflow for allopathic providers. Field Navigation and Customization: The platform offers smart placeholders called “fields,” allowing for dynamic information input. Dr. Roy showcases how fields can automatically pull in patient data and streamline the note creation process. Users can customize their templates, rearrange widgets, and create a personalized chart summary for efficient navigation. Problem List Solutions: One significant challenge in integrated clinics is managing a shared problem list. FlexNote addresses this by allowing each practitioner to have their own view of the problem list, avoiding collisions and ensuring accurate billing. High-Level Application: As Dr. Roy explores various templates, including JTech exams, radiology reports, and specific treatment plans like injections or laser therapy, the flexibility of FlexNote becomes evident. Practitioners can easily customize templates based on their specialty, ensuring accurate and comprehensive documentation for various treatments. Conclusion: FlexNote is more than a documentation tool; it’s a revolution in integrated healthcare. Dr. Roy’s demonstration showcases the platform’s potential to enhance efficiency, accuracy, and collaboration within diverse medical practices. The Genesis Nation is excited to embrace this evolution and looks forward to witnessing the positive impact FlexNote will have on healthcare documentation. Stay tuned for more innovations from Genesis! See the full episode by accessing it via https://bit.ly/4afQaBR.
Change Healthcare Outage Updates
Update – July 15, 2024 Updates From Our CEO Weekly Update: We continue to see improvement and hope to return to normal operations by September. We are about 24% complete with the ERA enrollment project, and we recently signed up fourteen RCM BPO teams to help us work through our work backlogs, which accumulated because of the Change HealthCare Clearinghouse cyberattack. Please compare your practice insurance collections prediction on your ClinicMind Home screen and contact us with any questions using one of these three methods: Call Center at (234) 254-2255 Open a ClinicMind task directly to your Coach or Admin Click Chat Now from at the top navbar on any page of the ClinicMind system Click Chat with us When asked what the Topic of the chat is, Select Billing Question Thank you for your continued trust in ClinicMind. We look forward to resolving these issues completely and restoring billing normality. Update – July 5, 2024 Updates from our President, ClinicMind Professional Services Division Weekly Update: We have important news about the Change Healthcare outage and how it’s affecting your practice. Stay informed with the latest insights directly from Dr. Brian Capra, President of ClinicMind Professional Services Division. Thank you for your continued trust in ClinicMind. We look forward to resolving these issues completely and restoring normality. Update – June 28, 2024 Updates From Our CEO Weekly Update: The Change Healthcare clearinghouse debacle has affected all insurance billing. It’s so bad that a fund has been created to help doctors. This chart, which is available on the Home page of the ClinicMind system, illustrates the following points: We are with you, and our plan is not only working, but it has EXCEEDED our efforts expectations: Our monthly collective collections have DOUBLED since March Compare this chart to the chart we posted on this Blog on June 6, where we made and posted an optimistic but more conservative prediction. Our Plan has five parts: We have separated our institutional (CMS-1500) and professional (UB-04) teams so that each team can focus on their unique problems Both teams have split their claims into two groups and allocated dedicated resources for: the current A/R to make sure the new money continues to flow in the old A/R accumulated before and during the outage Our HR Division continues to hire experienced resources to meet the growing demand for our services. Our Training department built an accelerated training course for the Change Health Clearinghouse Outage Management Training. Completing ERA enrollments remains a high priority: Many payers require a provider’s signature, and your prompt cooperation is encouraged and appreciated. Please compare your practice insurance collections prediction on your ClinicMind Home screen and contact our Call Center at (234) 254-2255 or open a ClinicMind (Genesis) task to schedule an appointment with your Practice Coach or Admin to review any differences unique to your practice and any improvement steps we need to take above and beyond our current efforts. Thank you for your continued trust in ClinicMind. We look forward to resolving these issues completely and restoring normality. Update – June 21, 2024 Updates From Our CEO Weekly Update: Our collections graph on our home page continues to look promising for June. Sadly, this is a result of extra manual work because of the continued impact of the Change Healthcare outage. If your own graph does not look similarly promising, please contact us via email, create a ClinicMind (Genesis) task, or by phone at (234) 254-2255 We continue to work on ERAs and enrollments, and are making steady progress. See this attached image: Update – June 6, 2024 Updates From Our CEO Weekly Update: ClinicMind predicts our Customer Insurance Collections will continue to climb in June, making up for the payment delays caused by the colossal Change Healthcare Outage in February and March. The attached chart shows the average insurance collections bar chart shape across thousands of providers using the ClinicMind system. Its optimistic shape is due to the amazing teamwork between our clients, our software engineers, our Revenue Cycle Managers, and our AR follow-up analysts. The ERA disruption caused by the Change Healthcare outage has not been corrected yet, which continues to cause major claim processing backlogs. Our RCM teams continue to find manual workarounds to compensate for the automation disruption, including re-enrollments and patient statement generation. There is still no ETA for the real-time eligibility test. Please compare your practice insurance collections prediction on your ClinicMind Home screen and contact our Call Center at (234) 254-2255 or open a ClinicMind (Genesis) task to schedule an appointment with your Practice Coach or Admin to review any differences unique to your practice and any improvement steps we need to take above and beyond our current efforts. Thank you for your continued trust in ClinicMind. We look forward to resolving these issues completely and restoring normality. Update – May 29, 2024 Updates From Our CEO Weekly Update: The effect of the outage is not over yet, but this illustration that is available on your ClinicMind Home Page shows that the worst is behind us: This bar chart for monthly insurance collections shows the dip caused by the CHC outage in February and March and our partial and accelerating recovery in April and May. I have complete confidence in our team and software to overcome this unprecedented outage. Thank you for your continued trust in ClinicMind Update – May 23, 2024 Updates From Our CEO Weekly Update: Our electronic claim submission is restored to its full pre-CHC outage capacity. All claims previously dropped to paper to bypass the Change Healthcare outage have since been submitted electronically as needed. We continue the process of re-establishing ERAs, which will likely take several weeks and could require your assistance in signing new enrollment forms. In the absence of these enrollment forms, we manually obtain claim information using phone and portal access when available. Other work in progress: electronic eligibility service, a pathway to send patient statements, and a preferred submission path for secondary payers
