Stop the Cycle of Missed Appointments: The Virtual Front Desk for Chiropractors
Missed appointments: a silent profit killer. They disrupt the flow of your practice, frustrate staff, and leave revenue on the table. Whether it’s no-shows or last-minute cancellations, the cost adds up quickly—not just in dollars but also in patient care opportunities. Maintaining a full schedule for healthcare practices isn’t just about numbers; it’s about ensuring consistent, high-quality care. Yet many practices find themselves struggling to keep their schedules intact. Traditional reminder systems, manual follow-ups, and overworked front desk staff often fall short of preventing missed appointments. What if there were a better way? The Problem: Overburdened Front Desk Teams Chiropractic practice front desk teams are the backbone of any practice, managing everything from patient inquiries to appointment scheduling. However, their workload can be overwhelming, leaving little room for proactive patient engagement. Missed calls, late responses to rescheduling requests, and incomplete follow-ups are all too common, creating communication gaps that lead to missed appointments. Patients need a consistent and seamless experience, and practices need a system that guarantees this without adding to their administrative burden. The Solution: Virtual Front Desk by ClinicMind The Virtual Front Desk (VFD) is a game-changer for practices struggling with appointment gaps. It’s more than just a scheduling tool; it’s a fully integrated service designed to keep your calendar full and your patients engaged. Specifically designed to handle the complexities of chiropractic appointment booking services, it offers a tailored approach that meets the unique needs of your patients and practice. Here’s how Virtual Front Desk solves the problem: Proactive Appointment Management: Automated reminders, confirmations, and follow-ups reduce no-shows and late cancellations. 24/7 Patient Support: The Virtual Front Desk is always available whether it’s rescheduling or answering patient inquiries. Effortless Coordination: Your staff can focus on in-office tasks while the VFD handles the chaos of behind-the-scenes scheduling. Boosted Patient Satisfaction: Timely communication and accessibility make patients feel valued and supported. Why Virtual Front Desk Stands Out Unlike generic reminder apps, ClinicMind’s Virtual Front Desk provides a human-centered approach to appointment management, enhancing the patient experience while fostering loyalty and trust. With services designed to streamline operations, a live assistant handles incoming calls, addresses patient inquiries, provides location details, and manages appointments, including scheduling, rescheduling, and follow-ups. Additionally, the Virtual Front Desk supports general practice inquiries at a cost significantly lower than hiring part-time staff. Ready to Keep Your Schedule Full? Stop letting missed appointments hold your practice back. See how ClinicMind’s Virtual Front Desk can transform your scheduling process and improve patient satisfaction. Learn More and Get Started Today!
A Proactive Approach to Patient Retention With SKED
Chiropractic care is evolving, and the use of technology in practice management is changing the way chiropractors communicate with their patients. Dr. Erik Kowalke, a chiropractor himself, has developed SKED, a software solution that streamlines communication, appointment scheduling, and patient retention. In a recent conversation with Dr. Kowalke, he shared the benefits of implementing SKED in chiropractic practices and how it has revolutionized patient care and communication. Improved Retention through Clarity and Convenience One of the main benefits of SKED is the increased retention rate among patients. Dr. Kowalke attributes this to providing clarity on both the chiropractor’s and the patient’s expectations. By mapping out appointments and integrating them into the patients’ calendars, it becomes easier for them to commit to their treatment plans. This real-time integration with Genesis allows patients to sync their appointments to Google Calendar, iCal, or Outlook, setting up their own reminders if needed. Enhanced Two-Way Communication via Text SKED has also improved communication between chiropractors and patients through its two-way text platform. This feature allows patients to feel more comfortable expressing their concerns or asking questions they may not be willing to share over the phone or in person. Consequently, chiropractors can address and resolve any issues more effectively, leading to increased satisfaction and better patient outcomes. Proactive Patient Management with Push Notifications To avoid overwhelming patients with excessive text messages or inundating them with unread emails, SKED utilizes push notifications to communicate important information. For example, if a patient leaves the office without scheduling their next appointment, they’ll receive a push notification reminding them to do so. This feature allows chiropractors to strategically follow up with patients who haven’t scheduled appointments, resulting in a more efficient and proactive approach to patient management. Conclusion By incorporating SKED into their practices, chiropractors can streamline communication, improve patient retention, and proactively manage patient care. The software offers a convenient way for patients to schedule and manage appointments while also facilitating open communication between them and their chiropractors. With SKED, chiropractors can not only enhance their practice management but also promote a proactive lifestyle both in their patients and themselves.
A Chiropractor’s Guide to Tax Deductions
Use a Financial Advisor, Not a Tax Preparer You want to get ahead of any potential tax issues by working with an experienced financial advisor. Someone who works as a regular tax preparer may not have the knowledge or education to understand the factors that truly matter when it comes to chiropractors. Plan for Tomorrow, Not Yesterday Don’t wait until the end of the year to put money into a savings account or retirement plan. It’s one of the biggest mistakes any professional can make when tax planning. Some business savings plans or retirement accounts reward you for putting money away sooner rather than later. The benefits can include higher interest in your favor, better investment matches, and other perks. Turn Your Practice into an LLC If you work alone or own a practice, you may operate as a sole proprietor. However, this is one of the worst ways to spend your tax dollars. Typically, you’ll end up spending more year-over-year on taxes than an established limited liability company. Be Smart When Spending Profits Make sure any additional spending that comes directly from your business revenue is wisely allocated toward continued education expenses, potential expansions, and other unexpected costs that may arise. Be mindful if you’re giving employees bonuses and make sure to calculate everything else. You don’t want to come up short at the end of the year when it’s time to crunch the books. Invest in Your Business to Save You may deduct the full amount of equipment or software purchases from your taxes, according to the IRS. The full purchase or lease price will be deducted from your gross income. There are a lot of moving components when it comes to tax planning for your chiropractic care business, but working with a financial advisor makes the process a lot smoother.
This Interview Is Just Jam Packed Full Of SO Many Amazing Truths
So one of the things that I want, I asked Brian to join me for today is I got to hear his personal story at Alpha One. And so, and shout out to Dr. Brian Johnston and Matt at Review Wave. Brian and I both got to speak there just a couple of weekends ago and it was an awesome event. And it was the first time I heard Brian’s story. And I was like, dude, that is so powerful. We’ve got to go on Facebook live and share that especially because it just blends so perfectly in with the ripple effect. In the bootcamp that’s like our theme this year is how are each of us stepping up in our lives in order to create a greater ripple effect in our communities, across our regions, within our continent and across the world. That’s the impact that we all can have and it really starts with who we are and what is our story. So Brian, jump in and tell us the story of how did you get here? How did I get to where I am? I graduated from life chiropractic school in 2002 and if you would’ve told me my former self at that time, probably about 17 years ago that I’d be doing what I’m doing today, I would’ve told you you’re out of your mind. There’s no way in heck I’m going to be in the software business. I’m going to go change the world, you know, build a huge practice, multiple practices. That was my mission. That was the vision, right? And here I am today actually. I feel like I have a bigger impact in a lot of ways, but I just, you never, it’s just, you don’t see these things coming, but it actually, um, kind of before I as you know, or if you don’t know if you’re listening, Genesis chiropractic software and we’re also a billing service. So a software with all the bells and whistles you can think of a cloud based software with. We also do billing as well. You know, that, that’ll make more sense to you in a second here as I go through my story. But yeah, so I didn’t think I’d be there. But, um, it started, um, with, before thinking about this, which is a solution. What is a solution? It started where you find a big problem, a major problem, and where there is no solution and it’s a been your purpose, just like you’re, I think you’re, you’re talking about Barb, is really what drives you, you know? Um, and the more tied you are to your purpose. Let’s just thinking about this. I asked this question on another podcast. What, you know, what’s the best advice you’ve ever had? It’s just find your purpose and think about your purpose and pray about your purpose. Because everything flows from that. No matter what you’re doing in life, the more anchored you are in your purpose, the bigger impact you’ll make, and it’ll be effortless, right? So, um, it started when I was in practice very early on in practice where I had, um, a patient come in, his name is Chris, and Chris gets under care….
