A Proactive Approach to Patient Retention With SKED
Chiropractic care is evolving, and the use of technology in practice management is changing the way chiropractors communicate with their patients. Dr. Erik Kowalke, a chiropractor himself, has developed SKED, a software solution that streamlines communication, appointment scheduling, and patient retention. In a recent conversation with Dr. Kowalke, he shared the benefits of implementing SKED in chiropractic practices and how it has revolutionized patient care and communication. Improved Retention through Clarity and Convenience One of the main benefits of SKED is the increased retention rate among patients. Dr. Kowalke attributes this to providing clarity on both the chiropractor’s and the patient’s expectations. By mapping out appointments and integrating them into the patients’ calendars, it becomes easier for them to commit to their treatment plans. This real-time integration with Genesis allows patients to sync their appointments to Google Calendar, iCal, or Outlook, setting up their own reminders if needed. Enhanced Two-Way Communication via Text SKED has also improved communication between chiropractors and patients through its two-way text platform. This feature allows patients to feel more comfortable expressing their concerns or asking questions they may not be willing to share over the phone or in person. Consequently, chiropractors can address and resolve any issues more effectively, leading to increased satisfaction and better patient outcomes. Proactive Patient Management with Push Notifications To avoid overwhelming patients with excessive text messages or inundating them with unread emails, SKED utilizes push notifications to communicate important information. For example, if a patient leaves the office without scheduling their next appointment, they’ll receive a push notification reminding them to do so. This feature allows chiropractors to strategically follow up with patients who haven’t scheduled appointments, resulting in a more efficient and proactive approach to patient management. Conclusion By incorporating SKED into their practices, chiropractors can streamline communication, improve patient retention, and proactively manage patient care. The software offers a convenient way for patients to schedule and manage appointments while also facilitating open communication between them and their chiropractors. With SKED, chiropractors can not only enhance their practice management but also promote a proactive lifestyle both in their patients and themselves.
A Chiropractor’s Guide to Tax Deductions
Use a Financial Advisor, Not a Tax Preparer You want to get ahead of any potential tax issues by working with an experienced financial advisor. Someone who works as a regular tax preparer may not have the knowledge or education to understand the factors that truly matter when it comes to chiropractors. Plan for Tomorrow, Not Yesterday Don’t wait until the end of the year to put money into a savings account or retirement plan. It’s one of the biggest mistakes any professional can make when tax planning. Some business savings plans or retirement accounts reward you for putting money away sooner rather than later. The benefits can include higher interest in your favor, better investment matches, and other perks. Turn Your Practice into an LLC If you work alone or own a practice, you may operate as a sole proprietor. However, this is one of the worst ways to spend your tax dollars. Typically, you’ll end up spending more year-over-year on taxes than an established limited liability company. Be Smart When Spending Profits Make sure any additional spending that comes directly from your business revenue is wisely allocated toward continued education expenses, potential expansions, and other unexpected costs that may arise. Be mindful if you’re giving employees bonuses and make sure to calculate everything else. You don’t want to come up short at the end of the year when it’s time to crunch the books. Invest in Your Business to Save You may deduct the full amount of equipment or software purchases from your taxes, according to the IRS. The full purchase or lease price will be deducted from your gross income. There are a lot of moving components when it comes to tax planning for your chiropractic care business, but working with a financial advisor makes the process a lot smoother.
This Interview Is Just Jam Packed Full Of SO Many Amazing Truths
So one of the things that I want, I asked Brian to join me for today is I got to hear his personal story at Alpha One. And so, and shout out to Dr. Brian Johnston and Matt at Review Wave. Brian and I both got to speak there just a couple of weekends ago and it was an awesome event. And it was the first time I heard Brian’s story. And I was like, dude, that is so powerful. We’ve got to go on Facebook live and share that especially because it just blends so perfectly in with the ripple effect. In the bootcamp that’s like our theme this year is how are each of us stepping up in our lives in order to create a greater ripple effect in our communities, across our regions, within our continent and across the world. That’s the impact that we all can have and it really starts with who we are and what is our story. So Brian, jump in and tell us the story of how did you get here? How did I get to where I am? I graduated from life chiropractic school in 2002 and if you would’ve told me my former self at that time, probably about 17 years ago that I’d be doing what I’m doing today, I would’ve told you you’re out of your mind. There’s no way in heck I’m going to be in the software business. I’m going to go change the world, you know, build a huge practice, multiple practices. That was my mission. That was the vision, right? And here I am today actually. I feel like I have a bigger impact in a lot of ways, but I just, you never, it’s just, you don’t see these things coming, but it actually, um, kind of before I as you know, or if you don’t know if you’re listening, Genesis chiropractic software and we’re also a billing service. So a software with all the bells and whistles you can think of a cloud based software with. We also do billing as well. You know, that, that’ll make more sense to you in a second here as I go through my story. But yeah, so I didn’t think I’d be there. But, um, it started, um, with, before thinking about this, which is a solution. What is a solution? It started where you find a big problem, a major problem, and where there is no solution and it’s a been your purpose, just like you’re, I think you’re, you’re talking about Barb, is really what drives you, you know? Um, and the more tied you are to your purpose. Let’s just thinking about this. I asked this question on another podcast. What, you know, what’s the best advice you’ve ever had? It’s just find your purpose and think about your purpose and pray about your purpose. Because everything flows from that. No matter what you’re doing in life, the more anchored you are in your purpose, the bigger impact you’ll make, and it’ll be effortless, right? So, um, it started when I was in practice very early on in practice where I had, um, a patient come in, his name is Chris, and Chris gets under care….
3rd Party Software Apps are Integrated into Genesis
Find useful Apps in the Genesis App Store Watch this 20 minute webinar to see how Genesis Chiropractic Software has added many other company’s products to our software in the form of Apps and they’re integrated to make their implementation easy for you. We’ve added them to a page that we call the “Genesis App Store.” You sign-up with the company that has the App you want, right inside the Genesis Software on a separate tab. View this short webinar to see them all and then learn more. You can also view the integrations individually in our App Store. There are well known names you may recognize… Infusionsoft, ZingIt, ReminderCall, NotifyMD, MDReferralPro, etc. Our clients especially like the Reminders to their patients because it will reduce patient no shows, which then increases revenue. Other clients like the companies that handle your merchant account for charging credit cards, and others that handle patient financing of a care plan. Or perhaps you would rather dictate your typing with Dragon Medical. Any of the Apps will definitely increase the productivity of you and your office staff. Read the transcript: Jason: Probably just give it a minute or another two minutes and I’m here with Jessica Pancoast, my name is Jason Barnes and we will get going. Good afternoon everyone. Thanks for joining us today and we’ve got Jessica Pancoast here who is the head of our training and help desk teams. And my name is Jason Barnes and we’re excited to be talking to you today about one of our next topics and one topic that I know will become more of a hot topic I should say in 2016. Because today we’re actually gonna talk about a migration from the traditional way of doing things around here in Vericle to a brand new way of doing things. So to first start with an admission, something fairly obvious is we’re not good at everything over here. We know that there are areas where other companies have not only beat us to the punch, but they have special insight that we would just never have because they were only trying to solve one problem. We as a software platform offer a great place for doctors to bill, to schedule, to manage their practice workflow and outstanding tasks and automate those things. However some of those tasks, if you asked us to design it, code it, implement it, we would not be as good as the best-in-breed solutions that are already offered out there in the marketplace when it comes to online scheduling or really specific documentation having to do with a small narrow niche that only applies to a certain group. But this actually gets even wider because we’re talking about third party integrations today. Those software companies that offer protective content where there’s intellectual property that we simply don’t own that you would like to access, reminder services to additional patient education tools, something that you would like that even if we tried our best we wouldn’t be able to offer for one of two reasons. Jess, one, we don’t know how to do it. Two, we don’t have access to it because it’s not ours. That does not mean we’re in a lurch, it does not mean we do not have options. We have some fairly large groups that have worked with us. And up on your screen, we’re gonna start going over those particular technology solutions as well as the ways that you can access third party materials that are uniquely owned and copyrighted by those organizations. So that’s what today’s topic is, and Jess, I would imagine as we keep migrating from a traditional way of implementing these things to our app store that we’re about to go over, I would imagine you and your team are getting a little bit happier about this? Jessica: Yeah, it’s a lot easier for the practices to get themselves integrated with one of these third parties with the app store. Jason: What I’m gonna do is I’m gonna introduce that, and Jess, I’ll ask you to help talk about some of the older ways that somebody would have to go about it. Because for some of those, those are still the only way of doing it until we get everything migrated over. So I would like to use an example case. One of the easiest ones and one of the technology outlets that we have available to our current set of clients is reminder services. There are reminder calls, text messages, and emails that are currently available. We have a couple of solutions that we’re integrated with that offer all three services. There are ones that have great packages for really high volume practices. There are ones that have counsels available to connect text message conversations with your clients. We are not a texting service. If we were to try and get into a new niche or new business, I’m not necessarily sure how successful it would be because this has been done already and people are really good at it. And they do it on a large scale so they are abe to offer it in a cost effective way. So reminder, caller, Zingit, there are other ones that are available. But reminder services are a huge value to you as a practice owner. They are a huge value to your patient, who needs that reminder to make sure they don’t forget the priority that their health is in their lives. So when they are sitting there at home and it’s noon and they’ve got an appointment at your office at one, when that text message comes through that says it’s time to get up and start heading towards the office, we know that we can retain that patient. There’s a question, what is that worth to you? I know that there are a lot of platforms that offer variances of this but here at Vericle, we offer the best
