Why Modern Chiropractic Practices Need More Than Just an EHR
In today’s competitive healthcare landscape, chiropractic practices need more than a basic EHR—they need tools that streamline operations, simplify communication, and enhance the patient experience. That’s exactly what Discover Chiropractic, a leading California clinic, was looking for when they reached a crossroads.
Office Manager Jennifer Shue shares how adopting PatientHub modernized their front desk operations, boosted patient responsiveness, and elevated outreach efforts—all without disrupting their day-to-day workflow.
Smooth EHR Transition: How Discover Chiropractic Adopted PatientHub
Switching platforms can feel risky, but Shue describes their transition as refreshingly smooth. PatientHub’s onboarding team migrated over 5,000 contacts without interrupting daily operations.
“It was fast, intuitive, and completely stress-free,” she notes.
Short, bite-sized training videos helped her team adopt new workflows quickly and confidently—accelerating success from day one.
Smarter Communication, All in One Place
One of Shue’s favorite features is PatientHub’s unified inbox. Instead of juggling emails, texts, and social messages from multiple platforms, her team now manages all patient communication in a single, organized space—improving visibility, consistency, and response times.
Even after hours, PatientHub’s AI chatbot captures new patient inquiries, completes paperwork, and schedules appointments automatically.
“New patients walk in already informed and ready,” Shue says. “That alone has been a game changer.”
PatientHub Marketing Tools for Chiropractic Growth
PatientHub’s integrated social media calendar and pre-built templates make promoting classes, special events, and seasonal campaigns far more efficient. Shue’s team customizes posts to fit their brand voice and schedules content across platforms with just a few clicks.
“If someone misses a flyer in the office, they’ll catch it online. It’s helped us reach more people and stay top-of-mind in our community,” she explains.
Plus, the ability to send visually engaging messages—including images, links, and dynamic formatting—has boosted patient response rates.
“Our communication feels more human and less transactional,” Shue adds.
How PatientHub Transforms Front Desk Efficiency and Patient Experience
At the heart of Discover Chiropractic’s success is a renewed focus on the front desk—a part of practice operations often overlooked. With PatientHub, the staff spends less time navigating clunky systems and more time focusing on patients.
“Your front desk team sets the tone for the entire visit,” Shue says. “PatientHub doesn’t replace them—it enhances what they do best.”
Built for Growth
For Discover Chiropractic, implementing PatientHub wasn’t just about solving short-term issues. It was about adopting a tool that supports long-term efficiency, stronger patient relationships, and consistent growth.
“We finally have a system that supports our goals instead of slowing us down,” Shue concludes.
Watch How Discover Chiropractic Uses PatientHub for Engagement & Efficiency
Watch exclusive interview snippets with Office Manager Jennifer Shue and see firsthand how Discover Chiropractic streamlined front desk operations and boosted patient engagement.
➡ Watch the video and schedule your consultation today to discover how PatientHub can help you attract more patients, streamline communication, and drive measurable growth—without disrupting your workflow.
