Update – January 10, 2024
We’re pleased to inform you that the PatientHub Appointment Management Issue has been fully resolved, patients will continue to receive appointment reminders, and all systems are now back up.
We sincerely appreciate your patience and understanding during this time. If you experience any issues or have any questions, please don’t hesitate to reach out to our support team.
Update – January 9, 2024
We want to inform you about a technical issue affecting the PatientHub appointment management. Our development team is actively working to resolve it as quickly as possible.
Here’s what you need to know:
- Appointment Reminders for Existing Bookings: Patients who booked appointments before today will still receive their reminders as usual.
- Impact on New Appointments: New appointments may be temporarily affected until the issue is resolved.
While we cannot provide a specific timeline for the complete restoration of the service, we will share updates as progress is made.
We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience. If you have urgent concerns or need assistance, please don’t hesitate to contact our support team.
Thank you for your understanding and trust.
