Your journey begins with the Integration Team, who will guide you through the transition and setup of your account. Following that, you’ll be introduced to your Coach, the Billing SWAT Team, and the Support Team. Your Coach serves as your primary point of contact and liaison with all these teams. For any questions or issues, always start by reaching out to your dedicated Coach, who will then escalate your concerns to the appropriate team members.
Once you’re logged into Genesis Chiropractic Software, you’ll notice a square button with a question mark on each screen. Clicking this button will open a help page featuring text, images, and videos that explain the screen’s purpose and provide detailed usage instructions.