Quality Of Support

Optimizing Your Practice: Focus on Three Key Components

ClinicMind stands out as the undisputed leader in chiropractic software,  offering unparalleled ease of use and exceptional support, as recognized by G2. Here’s why:

  1. Effortless Processes (SOPs)
    ClinicMind streamlines your SOPs, making it easier for your team to follow and maintain best practice guidelines.
  2. Optimized Team Management
    With features designed to track team performance, compliance, and productivity, ClinicMind helps your staff stay aligned and efficient.
  3. Intuitive Software
    ClinicMind’s user-friendly interface simplifies operations, enabling quicker adoption and smoother workflows compared to our competitors. 

At ClinicMind, we differentiate ourselves through Quality of Support, setting us apart from other chiropractic software providers. Here’s what makes us number one:

At ClinicMind, billing transparency isn’t just a promise—it’s built into everything we do.  With one centralized platform, you can access all claim details and over 50 insightful reports in one place, eliminating the hassle of switching payment portals.

Track revenue, unbilled claims, patient balances, and more with ease, while securely storing historical data for quick reference. Our detailed, tamper-proof logs ensure complete accountability, giving you full visibility into every step of the claim lifecycle. Say goodbye to complexity and hello to smarter, faster revenue management.

ClinicMind’s expert coaches are your partners in success. With deep healthcare and workflow expertise, they provide personalized guidance, training, and support to help you unlock ClinicMind’s full potential and streamline your practice operations.

At ClinicMind, we make training simple and effective. Each team member gets tailored courses, role-specific instruction, and access to a library of tutorial videos for ongoing learning.

Need extra help? Enjoy free one-on-one training with our experts, ensuring your team masters ClinicMind’s features with confidence. We want you to feel empowered so that you can use CLinicMind solutions and services to their fullest potential.

Flexible Support Options

Speak To Real People:

  • Call Our Support Line
  • Schedule One-On-One Video Chat
  • In-System Ticket Support
  • In-System Chat Support
  • Email Our Support Team

Our Help Desk experts are available for live conversations during business hours for any system- or service-related questions

An Artificial Intelligence module is under construction

  •  24/7 availability 
  • Instant response
  • Comprehensive answers to questions in free text
  • Continuously monitored and improved response quality
  • Practice Management by Dr. Gregg Friedman: Listen to insightful podcasts and recordings that dive deep into optimizing practice management.
  • Compliant Documentation by Dr. Gregg Friedman: Get access to specialized training on maintaining compliance, ensuring your practice stays up-to-date with regulatory requirements.
  • Individually Scheduled Training: We offer personalized training sessions, including a Kickoff Call, to ensure a smooth onboarding experience and ongoing success.

ClinicMind’s commitment to continuous improvement, user support, and personalized learning makes us the leading choice for ease of use and quality of support in chiropractic software.

Flexible Support Options

Speak To Real People:

Call Our Support Line

Schedule One-On-One Video Chat

In-System Ticket Support

In-System Chat Support

Email Our Support Team

What We Offer

Transparency

Sophisticated dashboard and various reports are available to keep you current about any outstanding or completed work

New Features

Chat Now

Our Help Desk experts are available for live conversations during business hours for any system- or service-related questions​​

AI Module (UC)

24/7 availabilityInstant responseComprehensive answers to questions in free textContinuously monitored and improved response quality

Individualized Training

Automated Training

Learning Management System

A Learning Management System that explains in detail how to use our practice management software and provides a learning route for doing so. This can be configured differently for each role within the practice. The Learning Management System is designed in such a way that you can view the total number of courses available,track your progress, and much more. You can always go back to them for reference.

Scoring System

Our scoring system ensures your progress is measured accurately, as you complete your training and tests with predefined grading criteria. Learners' cumulative scores and progress are tracked. We use this system to measure our own teams’ performance and competency. This tool can help measure your staff’s performance and competency if you so choose.​

Tutorial Videos

With a blend of visuals, we offer instructional videos with step-by-step guides on how to navigate our software.

Practice Management by Dr. Gregg Friedman

Podcasts​ Recordings

Compliant Documentation by Dr. Gregg Friedman

Individually scheduled training

Kickoff Call

A 60-minute kickoff call sets the stage for our partnership, where we set up your account and schedule training on the practice management software. Since all ClinicMind team members are also trainers, we can divide your staff by department and provide in-depth, job-specific training to everyone simultaneously.

Martin A. Chiropractor
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"ClinicMind has been super helpful for our practice. It has a ton of great features that make managing the clinic a lot easier. The platform is easy to use and really powerful, and it’s definitely made a big difference for us. We’re really impressed with it and excited to see how it keeps improving."
Jenetha L.Office manager
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"The system is very well organized to help a business carry out and complete a specific task. It is also really easy to learn and use in a business. Moreover, the customer support is helpful and provides informative training sessions when necessary."
Dr. ANaturopathic Physician
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"The ease of the SOAP note process. It includes all of the modalities I use on a regular basis with simple clicks. It makes it easy to re-use the SOAP I created for a previous note. Customer support has been pretty good and responsive when I created a task. It allows for multiple different practitioner types to use the system all within their own specialty. "
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