PatientHub automates patient communication from first contact to reactivation, so your schedule stays full without your front desk chasing appointments.
Automated reminders and self-scheduling keep slots filled
AI chat, voice, and messaging engage patients around the clock
Automated review requests build your online reputation
Everything You Need to Attract, Book, and Retain Patients
PatientHub handles every touchpoint in the patient lifecycle, from the moment someone finds your practice to bringing them back when they go quiet.
Attract
AI-powered website chat converts visitors 24/7
Book
Online self-scheduling fills appointments while you sleep
Remind
Automated SMS and email reduce no-shows by 30%
Engage
Smart follow-ups keep patients on track with treatment plans
Retain
Reactivation campaigns bring back inactive patients
Review
Automated requests generate 4 and 5-star reviews
Market
AI creates blog posts, emails, and social content automatically
| Feature | What It Does | The Result |
|---|---|---|
| 24/7 AI Chat & Voice | Answers patient questions, checks availability, and books appointments, even at 2 AM. Handles common questions about services, insurance, hours, and form completion. Works as call overflow when your front desk is busy. | Practices report 2X more appointments booked from website traffic. No missed opportunities outside business hours. |
| Automated Appointment Reminders | Sends SMS and email confirmations immediately when appointments are booked, plus reminders at 48 hours and 24 hours before. Patients confirm, reschedule, or cancel with one click. Cancellations trigger automatic waitlist notifications. | Reduce no-shows and automatically fill empty slots from your waitlist. |
| Online Self-Scheduling | Patients view real-time provider availability, select their provider and location, choose appointment type, and book instantly. Syncs directly with your EHR and practice management system. Includes intake form completion before arrival. | Front desk handles fewer calls. Schedule stays fuller with less manual coordination. |
| AI-Powered Content Creation | AI writes weekly blog posts, email newsletters, social media content, seasonal campaigns, and patient education materials. You review and approve in 10 minutes. System publishes and tracks engagement automatically. | Your marketing runs itself. Consistent online presence without hiring a marketing team. |
| Automated Review Generation | Sends personalized review requests at optimal times, such as after successful treatment milestones or completed care plans. Routes 4-5 star reviews to Google and Facebook. Routes 1-3 star feedback privately to you for resolution. Tracks response rates and average ratings. | Practices see 3-5X more reviews within 90 days. Better online reputation attracts more new patients. |
| Reactivation Campaigns | Automatically identifies patients overdue for appointments (60, 90, or 120 days). Launches personalized email and SMS sequences with patient name, provider, and last visit type. Tracks response rates and rebooking success. | Reactivation campaigns bring back 15-20% of inactive patients who would otherwise be lost. |
| Bulk Email & SMS | Send targeted campaigns to your entire patient list or specific segments (by condition, last visit date, location, etc.). Templates for announcements, health tips, promotions, and seasonal messages. Track open rates, click rates, and responses. | Stay top-of-mind with patients. Drive appointments during slow periods with targeted campaigns. |
| Analytics Dashboard | Track appointment booking rates, no-show percentages, campaign effectiveness, review response rates, and patient communication history. See which marketing efforts generate the most appointments and revenue. | Know exactly what's working. Make data-driven decisions about where to invest marketing effort. |
| EHR Integration | Native integration with ClinicMind EHR or standalone use with 20+ practice management systems. Patient data, schedules, and communication history sync automatically. | One source of truth for patient information. No duplicate data entry. |
Simple Pricing That Scales With Your Practice
PatientHub pricing is based on practice size and the features you need. Features include AI chat, automated reminders, online scheduling, and content creation.
PatientHub consolidates 5+ marketing tools into one platform for the ultimate patient engagement software.
| Feature | PatientHub | Other Tools |
|---|---|---|
| AI Chat & Voice | Built-in 24/7 AI that books new-patient appointments | Requires third-party chatbot with limited booking capabilities |
| Appointment Reminders | Customizable automated SMS/email appointment reminders | Basic reminders, if any |
| Content Creation | AI writes blogs, emails, and social posts automatically | Manual content creation or separate AI writing tool subscription |
| Review Management | Automated requests with intelligent routing | Manual review requests or separate reputation tool |
| EHR Integration | Native integration with ClinicMind or standalone use | Limited or no EHR integration |
| Pricing | All-in-one platform fee | Multiple tool subscriptions ($200-500+/month combined) |
Most practices are fully operational within 1-2 weeks. We handle the technical setup, integrate with your existing systems, and provide training for your team. You’ll start seeing results (more bookings, fewer no-shows) within the first 30 days.
Absolutely. All reminder messages, review requests, and reactivation campaigns can be customized with your practice branding, tone, and specific messaging. You control what patients see. PatientHub just automates the delivery.
PatientHub’s AI creates blog posts, emails, and social content based on your practice specialty and patient demographics. You review and approve content before it publishes, which typically takes 10 minutes per week. You maintain full control while eliminating the time-intensive work of content creation.
PatientHub is designed as an integrated system where features work together (e.g., AI chat books appointments, automated reminders reduce no-shows, reactivation campaigns fill gaps). However, you can disable features you don’t want to use. Contact our team to discuss a configuration that fits your practice needs.
PatientHub operates on a month-to-month basis. No long-term contracts. Cancel anytime with 30 days’ notice. We’re confident you’ll see ROI quickly. Most practices reduce no-shows enough in the first 60 days to more than cover the platform cost.
Schedule a demo and we’ll show you how PatientHub automates patient communication, reduces no-shows, and fills your schedule, customized to your practice type and patient volume.
ClinicMind provides one complete platform for software and services, allowing practice owners to manage the full-cycle of patient care effectively and efficiently.
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