Feature and Maintenance Updates

Stop Losing Patients to Missed Calls: Why Chiropractors Need a Virtual Front Desk Solution

When a patient call goes unanswered, the cost isn’t just one appointment—it’s lost revenue, patient frustration, and a damaged reputation. For many chiropractic practices, missed calls and scheduling gaps are silent profit killers. Front desk staff already juggle a mountain of tasks: greeting patients, verifying records, handling billing questions, and managing walk-ins. Adding nonstop phone coverage on top of that almost guarantees missed opportunities. That’s where ClinicMind’s Virtual Front Desk

ClinicMind Patient Intake Forms: Smarter, Flexible Digital Healthcare Intake

ClinicMind Patient Intake Forms: Smarter, Flexible Digital Healthcare Intake A smooth patient intake process is key to running an efficient healthcare practice. That’s why we’re excited to introduce ClinicMind’s next generation Patient Intake Forms, designed to offer more customization, automation, and better workflow integration. Other companies, like Phreesia, offer digital intake tools, but ClinicMind takes it a step further. Our new features help you engage with patients more efficiently and

EHR New Feature Release: Designed for a Smarter, Smoother Practice

At ClinicMind, we believe our EHR should be more than just software; it should be a partner in delivering exceptional patient care. That’s why we’re excited to announce our latest feature enhancements. These updates are designed to save you time, simplify workflows, and give you more control over your day so you can focus on what truly matters: your patients. Telehealth Virtual care, simplified and organized.Managing telehealth appointments has never

Announcement Flexnote Release Notes – V17

We’re excited to share some powerful new updates to FlexNote, built to streamline your documentation, enhance patient care, and minimize clinical oversight. Here’s what’s new: My Symptoms – Change in Location & New Complaint Indicators – This feature is important because it shows the physician when the patient makes a change to the location of a complaint and adds an indicator when there is a new complaint added. This is

June 2025 Updates: Advanced Care Plan Features, Visit Plan and Finish Later Workflow

We’re committed to enhancing your workflow with every update. Our latest release introduces new smart features designed to help you work more efficiently, so you can focus on what matters most—delivering exceptional care. Advanced Care Plan Features CPT Grouping – Bundle related procedure codes (e.g., 99202‑99204) so usage and remaining visit counts are tracked together. Discounts at CPT / Group Level – Apply distinct discounts to specific CPT codes or

The New Check-In Kiosk: Designed for Speed, Simplicity, and Seamless Patient Experiences

Introduction The check-in process is often the first impression a patient has of your clinic—and first impressions matter. Long wait times, redundant paperwork, and confusing interfaces can quickly lead to frustration at the front desk. That’s why we’re excited to introduce the new ClinicMind Check-In Kiosk—an intuitive, patient-friendly solution that enhances efficiency, improves accuracy, and transforms the way clinics welcome their patients. This isn’t just a cosmetic upgrade. It’s a

Update on BOI Reporting – Wait and Watch

You’ve probably heard that there’s a legal back-and-forth going on in the courts regarding the Beneficial Ownership Information (BOI) reports. Here’s what’s happening and what it means. What’s the Issue? The U.S. government wants to require companies to report who really owns and controls them. These BOI reporting rules are meant to crack down on illegal activities like money laundering and tax evasion. Many countries already have rules like this.

PatientHub Scheduled Maintenance Notification

We want to inform you about upcoming scheduled maintenance to ensure the continued reliability and performance of PatientHub. Maintenance Details: Dates: January 17–19, 2025 Start Time: 4 PM ET Expected Duration: 48 hours During this time, PatientHub will continue to function normally. However, any new patients or appointments will not sync to PatientHub. Once the sync is restarted, PatientHub will catch up and the sync will continue normally with no intervention needed. We

Update on PatientHub Appointment Management Issue

Update – January 10, 2024 We’re pleased to inform you that the PatientHub Appointment Management Issue has been fully resolved, patients will continue to receive appointment reminders, and all systems are now back up. We sincerely appreciate your patience and understanding during this time. If you experience any issues or have any questions, please don’t hesitate to reach out to our support team. Update – January 9, 2024 We want

Save Time and Improve Patient Care with the Encounter Bar

The Encounter Bar in the Chart Summary is designed to simplify access to patient visit history, reduce clicks, and improve workflow efficiency. Why the Encounter Bar Is a Game-Changer: Comprehensive Overview: View a patient’s full visit history, including past, current, and upcoming appointments, all in one place. Streamlined Navigation: Say goodbye to repetitive navigation and wasted time searching for key details. Access everything you need with fewer clicks. Improved Decision-Making:

Optimize Patient Flow and Eliminate Bottlenecks with the Rooming Module

We’re excited to highlight the Rooming Module, a game-changer in real-time patient flow management. Efficient patient movement is essential to ensure smooth visits, reduce wait times, and improve the overall care experience. How the Rooming Module Helps Your Practice: Real-Time Tracking: Know where patients are at every stage of their visit, enabling seamless transitions between rooms and reducing wait times. Eliminating Bottlenecks: Automate room assignments and transitions, allowing your

ClinicMind Unveils AI Scribe: Transforming Clinical Documentation Workflows

Healthcare professionals understand the burden of managing extensive documentation alongside delivering quality patient care. Recognizing this challenge, ClinicMind has introduced AI Scribe, a groundbreaking tool designed to transform how clinicians handle clinical documentation. Fully integrated into ClinicMind’s platform, AI Scribe is not just a tool—it’s a leap forward in empowering healthcare providers to focus on what matters most: their patients. How AI Scribe Works AI Scribe leverages cutting-edge technology

Rooming Module: A Game-Changer for Practice Efficiency

In today’s fast-paced healthcare environment, efficient patient flow is crucial for maintaining high-quality care and practice profitability. That’s why we’re thrilled to introduce ClinicMind’s new Rooming Module – a game-changing feature designed to streamline your clinic’s operations and enhance patient experience. Why the Rooming Module Matters The Rooming Module addresses a common pain point in many practices: the time-consuming task of assigning patients to treatment rooms. By automating this process,

FlexNote Version 12: Validation Field, Hiding Blocks from PDF and more!

We’re committed to enhancing your workflow and documentation process with every update. Our latest release introduces new smart features designed to help you work more efficiently, so you can focus on what matters most—delivering exceptional care. The new features of FlexNote Version 12 will help you accomplish more with less effort, check them out: 1. Hiding Block from PDF: This feature allows you to selectively hide specific sections of your

The Change Healthcare Data Breach. Episode 2: Ask The Experts

Months after the largest healthcare cyber attack in history, we take a closer look at the current situation. This video examines the ongoing recovery efforts, the impact on the industry, and how organizations are adapting to increased cybersecurity challenges.

Information on the CrowdStrike Outage

On Friday, July 19, 2024 at 04:09 UTC, Hospitals and healthcare clinics around the world faced significant disruptions in appointment systems, lab systems, and patient records, leading to delays and cancellation of appointments. Many 911 services were severely affected and travel was halted across the U.S. Millions of Windows systems crashed and displayed the infamous “blue screen of death” (BSOD). The outage was not a Microsoft Windows flaw directly, but

My ClinicMind App New Features: Local Calendar Sync, PDF Signing, Enhanced Messaging, and More!

Version 4.0 is here and we’re excited to announce several new features to make your experience smoother and more efficient. Here’s what’s new: Local Calendar Sync Our new auto-sync feature makes it easier than ever for you to keep track of their appointments. Enabling auto-sync will automatically update all their future appointments in their chosen local calendar.. Prompted Setup: You’ll be prompted to enable auto-sync. If you prefer a later

ClinicMind Mobile EHR Update: Improved Patient Creation Form, Duplication Checks, Enhanced Messaging, and More!

We’re thrilled to give you a range of new features and enhancements for our ClinicMind mobile EHR app version 4.0. These updates are designed to streamline patient management, improve communication, and enhance overall usability. Here’s a breakdown of what’s new: Improved Patient Creation Form Creating a new patient profile is now more organized and user-friendly. The patient creation form has been revamped to include four distinct tabs: Patient Info Primary

ClinicMind Mobile EHR 3.9 Update: What’s New and Improved

We’re excited to announce the latest update to ClinicMind Mobile EHR, version 3.9! This update brings several new features and enhancements designed to improve user experience and streamline practice management. Here’s a detailed look at what’s new: Patient Portal Access Management One of the most significant additions in this update is the ability to manage Patient Portal access directly from the Mobile EHR app. This feature enables users to: Set

Introducing Flexnote Version 10: Enhanced Features for Seamless Documentation

We are thrilled to announce the release of Flexnote Version 10, packed with more features designed to streamline your workflow and enhance your documentation experience. Here’s a closer look at what’s new: Flexnote Version 10 is all about making your practice more efficient and your documentation more accurate. Here’s why Flexnote V10 should matter to you: Inline Field History: Our new Inline Field History feature is tailored to make your

UnitedHealth Group Cyber Attack (Change Healthcare Outage) Updates

Update – August 19, 2024 Updates From Our CEO Last February, we experienced the largest cyber attack in the nation’s history on our main clearinghouse – owned by the biggest payer. The cyber attack Disrupted claims submission and ERAs, Necessitated manual work, and Kicked us twenty-five years back into the late 90s. Worse, according to an AMA report (https://www.ama-assn.org/press-center/press-releases/physicians-struggle-keep-practices-afloat-after-change-cyberattack), during this time, 55% of the small-to-medium practice owners needed to dip

Change Healthcare Outage Updates

Update – July 15, 2024 Updates From Our CEO Weekly Update: We continue to see improvement and hope to return to normal operations by September. We are about 24% complete with the ERA enrollment project, and we recently signed up fourteen RCM BPO teams to help us work through our work backlogs, which accumulated because of the Change HealthCare Clearinghouse cyberattack. Please compare your practice insurance collections prediction on your ClinicMind

V29 Release Notes

Incoming Fax Queue Access to the “Incoming Fax Queue” feature is out of beta testing now and available for everyone. We are beta testing the ability to port over an existing fax number. Documentation Updates Roster: The payment type dropdown in the billing review screen has been improved. It will now default to ‘Cash’ instead of showing up blank. Charts: Access to Web Exercises is now available in the Chart

ClinicMind External NewsLetter vol 3

ClinicMind introduces Live Chat for real-time client support, enhancing convenience and issue resolution. New features like Incoming Fax Queue, Roster Check-in, and image chart components improve document management and interactions. The patient portal has been rebranded as MyClinicMind. Social media’s role in healthcare engagement is emphasized. The Production Roadmap outlines upcoming features. Effective denial and appeal management are vital for private practices to optimize revenue. ClinicMind’s platform simplifies practice management

New Features: Appointment Waiting List & Patient Responsibility Estimator

At Genesis Chiropractic Software, we are passionate about innovating to provide solutions that streamline your practice. We are thrilled to announce two new features that will elevate how your front office operates. These features, Appointment Waiting List and Patient Responsibility Estimator, are set to roll out over the next month. As such, some users may see the features sooner than others. Appointment Waiting List The first feature is the Appointment

Coming Soon! New Genesis Features!

We are thrilled to announce an exciting range of new features that are set to improve your workflow! Soon, you will be able to experience the Incoming Fax Queue, Roster Check-in, and the Images Chart Component – Drag and Drop Images enhancements. Each of these tools has been carefully designed to streamline your daily tasks, optimize patient data management, and improve overall efficiency. Although these features are not live yet,

Customizable 2nd Appointment Schedule Alert Pop-ups

Introducing the Newest Feature of Genesis Chiropractic Software: Customizable 2nd Appointment Schedule Alert Pop-ups We are excited to announce the release of our latest feature in Genesis Chiropractic Software: customizable alert pop-ups. This new setting allows users to have more control over the alert pop-ups that appear on the schedule page when scheduling a patient for a second appointment. Previously, the pop-up would appear every time a patient was scheduled

ClinicMind External NewsLetter

ClinicMind has acquired Affinity Billing to expand its revenue cycle management (RCM) services. Monthly updates include scheduler customization, waiting list management, and mobile EHR enhancements. ClinicMind updates faxing service pricing for better quality. The patient portal, CareToMe, is rebranded as MyClinicMind. Affinity Billing clients will now receive invoices from ClinicMind.

Monthly New Features Highlights – January 2023

New Features Available on Production Servers! Patient Messages Mailbox This new feature allows the practice the ability to be more transparent with patient communications internally as well as provide better patient experiences when interacting with the clinician outside the clinic setting. Practices are able to set up more general mailboxes such as for their billing department, scheduling questions, and any communications that may not be provider specific. This gives the

Monthly New Features Highlights – December 2022

New Features Available on Production Servers! Patient Responsibility Estimator A new feature that allows the practice to view patient responsibility. Billing Widget Update The Billing Widget now has the new option for individual users to set favorites for their modifiers similar to what we do with ICD/CPT Codes. Auto Check-out by Appointment Type A New feature that allows users to automatically check out patients based on appointment type. Schedule

Stop Losing Patients to Missed Calls: Why Chiropractors Need a Virtual Front Desk Solution
When a patient call goes unanswered, the cost isn’t just one appointment—it’s lost revenue, patient frustration, and a damaged reputation. For many chiropractic practices, missed calls and scheduling gaps are silent profit killers.Front desk staff already juggle a mountain of tasks: greeting patients, verifying records, handling billing questions, and managing walk-ins. Adding nonstop phone coverage on...
ClinicMind Patient Intake Forms: Smarter, Flexible Digital Healthcare Intake
ClinicMind Patient Intake Forms: Smarter, Flexible Digital Healthcare Intake A smooth patient intake process is key to running an efficient healthcare practice. That’s why we’re excited to introduce ClinicMind’s next generation Patient Intake Forms, designed to offer more customization, automation, and better workflow integration.Other companies, like Phreesia, offer digital intake tools, but ClinicMind takes it a step...
EHR New Feature Release: Designed for a Smarter, Smoother Practice
At ClinicMind, we believe our EHR should be more than just software; it should be a partner in delivering exceptional patient care. That’s why we’re excited to announce our latest feature enhancements.These updates are designed to save you time, simplify workflows, and give you more control over your day so you can focus on what truly...
Announcement Flexnote Release Notes – V17
We’re excited to share some powerful new updates to FlexNote, built to streamline your documentation, enhance patient care, and minimize clinical oversight.Here’s what’s new:My Symptoms - Change in Location & New Complaint Indicators - This feature is important because it shows the physician when the patient makes a change to the location of a complaint and...
June 2025 Updates: Advanced Care Plan Features, Visit Plan and Finish Later Workflow
We’re committed to enhancing your workflow with every update. Our latest release introduces new smart features designed to help you work more efficiently, so you can focus on what matters most—delivering exceptional care.Advanced Care Plan FeaturesCPT Grouping – Bundle related procedure codes (e.g., 99202‑99204) so usage and remaining visit counts are tracked together.Discounts at CPT /...
The New Check-In Kiosk: Designed for Speed, Simplicity, and Seamless Patient Experiences
IntroductionThe check-in process is often the first impression a patient has of your clinic—and first impressions matter. Long wait times, redundant paperwork, and confusing interfaces can quickly lead to frustration at the front desk. That’s why we’re excited to introduce the new ClinicMind Check-In Kiosk—an intuitive, patient-friendly solution that enhances efficiency, improves accuracy, and transforms the...
Update on BOI Reporting – Wait and Watch
You’ve probably heard that there’s a legal back-and-forth going on in the courts regarding the Beneficial Ownership Information (BOI) reports. Here’s what’s happening and what it means. What’s the Issue? The U.S. government wants to require companies to report who really owns and controls them. These BOI reporting rules are meant to crack down on illegal activities like...
PatientHub Scheduled Maintenance Notification
We want to inform you about upcoming scheduled maintenance to ensure the continued reliability and performance of PatientHub.Maintenance Details:Dates: January 17–19, 2025 Start Time: 4 PM ET Expected Duration: 48 hoursDuring this time, PatientHub will continue to function normally. However, any new patients or appointments will not sync to PatientHub. Once the sync is restarted, PatientHub will catch...
Update on PatientHub Appointment Management Issue
Update - January 10, 2024 We’re pleased to inform you that the PatientHub Appointment Management Issue has been fully resolved, patients will continue to receive appointment reminders, and all systems are now back up.We sincerely appreciate your patience and understanding during this time. If you experience any issues or have any questions, please don’t hesitate to reach...
Save Time and Improve Patient Care with the Encounter Bar
The Encounter Bar in the Chart Summary is designed to simplify access to patient visit history, reduce clicks, and improve workflow efficiency. Why the Encounter Bar Is a Game-Changer:Comprehensive Overview: View a patient’s full visit history, including past, current, and upcoming appointments, all in one place. Streamlined Navigation: Say goodbye to repetitive navigation and wasted time...
Optimize Patient Flow and Eliminate Bottlenecks with the Rooming Module
We’re excited to highlight the Rooming Module, a game-changer in real-time patient flow management. Efficient patient movement is essential to ensure smooth visits, reduce wait times, and improve the overall care experience. How the Rooming Module Helps Your Practice:Real-Time Tracking: Know where patients are at every stage of their visit, enabling seamless transitions between rooms and...
ClinicMind Unveils AI Scribe: Transforming Clinical Documentation Workflows
Healthcare professionals understand the burden of managing extensive documentation alongside delivering quality patient care. Recognizing this challenge, ClinicMind has introduced AI Scribe, a groundbreaking tool designed to transform how clinicians handle clinical documentation.Fully integrated into ClinicMind’s platform, AI Scribe is not just a tool—it’s a leap forward in empowering healthcare providers to focus on what matters...
Rooming Module: A Game-Changer for Practice Efficiency
In today's fast-paced healthcare environment, efficient patient flow is crucial for maintaining high-quality care and practice profitability. That's why we're thrilled to introduce ClinicMind's new Rooming Module - a game-changing feature designed to streamline your clinic's operations and enhance patient experience. Why the Rooming Module Matters The Rooming Module addresses a common pain point in many practices: the...
FlexNote Version 12: Validation Field, Hiding Blocks from PDF and more!
We’re committed to enhancing your workflow and documentation process with every update. Our latest release introduces new smart features designed to help you work more efficiently, so you can focus on what matters most—delivering exceptional care.The new features of FlexNote Version 12 will help you accomplish more with less effort, check them out:1. Hiding Block from...
The Change Healthcare Data Breach. Episode 2: Ask The Experts
Months after the largest healthcare cyber attack in history, we take a closer look at the current situation. This video examines the ongoing recovery efforts, the impact on the industry, and how organizations are adapting to increased cybersecurity challenges.
Information on the CrowdStrike Outage
On Friday, July 19, 2024 at 04:09 UTC, Hospitals and healthcare clinics around the world faced significant disruptions in appointment systems, lab systems, and patient records, leading to delays and cancellation of appointments. Many 911 services were severely affected and travel was halted across the U.S. Millions of Windows systems crashed and displayed the infamous “blue screen...
My ClinicMind App New Features: Local Calendar Sync, PDF Signing, Enhanced Messaging, and More!
Version 4.0 is here and we're excited to announce several new features to make your experience smoother and more efficient. Here's what's new:Local Calendar Sync Our new auto-sync feature makes it easier than ever for you to keep track of their appointments. Enabling auto-sync will automatically update all their future appointments in their chosen local calendar..Prompted...
ClinicMind Mobile EHR Update: Improved Patient Creation Form, Duplication Checks, Enhanced Messaging, and More!
We're thrilled to give you a range of new features and enhancements for our ClinicMind mobile EHR app version 4.0. These updates are designed to streamline patient management, improve communication, and enhance overall usability. Here’s a breakdown of what’s new:Improved Patient Creation Form Creating a new patient profile is now more organized and user-friendly. The patient creation form...
ClinicMind Mobile EHR 3.9 Update: What’s New and Improved
We're excited to announce the latest update to ClinicMind Mobile EHR, version 3.9! This update brings several new features and enhancements designed to improve user experience and streamline practice management. Here’s a detailed look at what’s new: Patient Portal Access Management One of the most significant additions in this update is the ability to manage Patient Portal access...
Introducing Flexnote Version 10: Enhanced Features for Seamless Documentation
We are thrilled to announce the release of Flexnote Version 10, packed with more features designed to streamline your workflow and enhance your documentation experience.Here’s a closer look at what’s new:Flexnote Version 10 is all about making your practice more efficient and your documentation more accurate. Here's why Flexnote V10 should matter to you:Inline Field...
UnitedHealth Group Cyber Attack (Change Healthcare Outage) Updates
Update - August 19, 2024Updates From Our CEO Last February, we experienced the largest cyber attack in the nation’s history on our main clearinghouse - owned by the biggest payer. The cyber attackDisrupted claims submission and ERAs,Necessitated manual work, andKicked us twenty-five years back into the late 90s. Worse, according to an AMA report (https://www.ama-assn.org/press-center/press-releases/physicians-struggle-keep-practices-afloat-after-change-cyberattack), during this time, 55% of...
Change Healthcare Outage Updates
Update – July 15, 2024 Updates From Our CEO Weekly Update:We continue to see improvement and hope to return to normal operations by September. We are about 24% complete with the ERA enrollment project, and we recently signed up fourteen RCM BPO teams to help us work through our work backlogs, which accumulated because of the Change HealthCare Clearinghouse cyberattack.Please...
V29 Release Notes
Incoming Fax QueueAccess to the "Incoming Fax Queue" feature is out of beta testing now and available for everyone. We are beta testing the ability to port over an existing fax number.Documentation UpdatesRoster: The payment type dropdown in the billing review screen has been improved. It will now default to 'Cash' instead of showing...
ClinicMind External NewsLetter vol 3
ClinicMind introduces Live Chat for real-time client support, enhancing convenience and issue resolution. New features like Incoming Fax Queue, Roster Check-in, and image chart components improve document management and interactions. The patient portal has been rebranded as MyClinicMind. Social media's role in healthcare engagement is emphasized. The Production Roadmap outlines upcoming features. Effective denial and appeal...
New Features: Appointment Waiting List & Patient Responsibility Estimator
At Genesis Chiropractic Software, we are passionate about innovating to provide solutions that streamline your practice. We are thrilled to announce two new features that will elevate how your front office operates. These features, Appointment Waiting List and Patient Responsibility Estimator, are set to roll out over the next month. As such, some users may see...
Coming Soon! New Genesis Features!
We are thrilled to announce an exciting range of new features that are set to improve your workflow! Soon, you will be able to experience the Incoming Fax Queue, Roster Check-in, and the Images Chart Component - Drag and Drop Images enhancements. Each of these tools has been carefully designed to streamline your daily tasks, optimize...
Customizable 2nd Appointment Schedule Alert Pop-ups
Introducing the Newest Feature of Genesis Chiropractic Software: Customizable 2nd Appointment Schedule Alert Pop-upsWe are excited to announce the release of our latest feature in Genesis Chiropractic Software: customizable alert pop-ups. This new setting allows users to have more control over the alert pop-ups that appear on the schedule page when scheduling a patient for a...
ClinicMind External NewsLetter
ClinicMind has acquired Affinity Billing to expand its revenue cycle management (RCM) services. Monthly updates include scheduler customization, waiting list management, and mobile EHR enhancements. ClinicMind updates faxing service pricing for better quality. The patient portal, CareToMe, is rebranded as MyClinicMind. Affinity Billing clients will now receive invoices from ClinicMind.
Monthly New Features Highlights – January 2023
New Features Available on Production Servers!Patient Messages Mailbox This new feature allows the practice the ability to be more transparent with patient communications internally as well as provide better patient experiences when interacting with the clinician outside the clinic setting. Practices are able to set up more general mailboxes such as for their billing department, scheduling questions,...
Monthly New Features Highlights – December 2022
New Features Available on Production Servers!Patient Responsibility EstimatorA new feature that allows the practice to view patient responsibility. Billing Widget UpdateThe Billing Widget now has the new option for individual users to set favorites for their modifiers similar to what we do with ICD/CPT Codes.Auto Check-out by Appointment TypeA New feature that allows users...