The New Check-In Kiosk: Designed for Speed, Simplicity, and Seamless Patient Experiences
Introduction The check-in process is often the first impression a patient has of your clinic—and first impressions matter. Long wait times, redundant paperwork, and confusing interfaces can quickly lead to frustration at the front desk. That’s why we’re excited to introduce the new ClinicMind Check-In Kiosk—an intuitive, patient-friendly solution that enhances efficiency, improves accuracy, and transforms the way clinics welcome their patients. This isn’t just a cosmetic upgrade. It’s a complete reimagining of the check-in experience, developed with today’s practice needs and tomorrow’s challenges in mind. Why It’s Time to Rethink Patient Check-In Clinics are under increasing pressure to optimize workflows, improve data accuracy, and maintain high patient satisfaction—all while juggling tight schedules and limited staff bandwidth. Traditional check-in tools often fall short, creating bottlenecks that ripple throughout the day. The new Check-In Kiosk addresses these challenges by delivering: Streamlined Workflows – Faster, easier navigation for patients reduces time at the kiosk and decreases lines in the lobby. Appointment-Specific Smart Forms – Patients only complete the documents relevant to their visit, reducing errors and improving compliance. Seamless MyClinicMind Integration – Patients can begin forms at home and finish them on-site without starting over. Universal Accessibility – Designed with all patients in mind, from tech-savvy adults to seniors and those with accessibility needs. Mobile App Availability – Set up easily on iPads or Android tablets with a dedicated app for maximum flexibility and speed. Out with the Old, In with the Future While the legacy kiosk served clinics well for years, its limitations have become more apparent in today’s dynamic healthcare environment. Slower interfaces, outdated form routing, and lack of support for new features mean it can no longer keep up with evolving clinical needs. That’s why we’re shifting our full development and support focus to the new Check-In Kiosk. This ensures your practice benefits from the latest innovations and ongoing improvements—without compromise. Built for Clinics, Backed by Experts Transitioning to a new tool can feel overwhelming—but we’ve made it simple. Our team is here to guide you through every step, from installation and customization (coming soon) to hands-on training. You’ll be up and running in no time, with a check-in system that’s aligned with your clinic’s goals and workflows. Final Thoughts The new Check-In Kiosk isn’t just a replacement—it’s an upgrade to the way your practice operates and your patients experience care. By investing in smarter, smoother check-ins, you free up time for your staff, reduce front-desk congestion, and start every patient encounter on the right foot. Let’s move forward together—because better check-ins mean better outcomes for everyone. Modern check-ins start with one click—schedule your call to learn more and get started.
Update on BOI Reporting – Wait and Watch
You’ve probably heard that there’s a legal back-and-forth going on in the courts regarding the Beneficial Ownership Information (BOI) reports. Here’s what’s happening and what it means. What’s the Issue? The U.S. government wants to require companies to report who really owns and controls them. These BOI reporting rules are meant to crack down on illegal activities like money laundering and tax evasion. Many countries already have rules like this. Without them, the U.S. looks like a safe haven for shady businesses. BOI reporting would help the U.S. stay credible and trusted in the global economy. But not everyone agrees with the rules, and some businesses have challenged them in court, saying they’re unfair or unconstitutional. FYI… The information won’t be public—it’s for law enforcement only. And most businesses will only have to fill out the form … themselves or with assistance (just like tax returns). Plus, the benefits of catching criminals far outweigh the minor inconveniences of compliance. What Did the Fifth Circuit Court Do? Recently, the Fifth Circuit Court of Appeals (covering Louisiana, Mississippi and Texas) said, “These rules can’t go into effect right now – we have to wait until the courts rule on the BOI’s.” This is called a temporary injunction, and it temporarily blocks the rules while the legal battle continues. They did not decide that the BOI’s cannot go forward – only that the filing deadline cannot be enforced (i.e., no penalties) while the BOI’s are being considered in court. How Did the DOJ Respond? The U.S. Department of Justice (DOJ), which enforces federal laws, wasn’t happy about this decision. They believe these rules are important for fighting financial crimes and want them to start as planned. So, they filed an emergency motion with the U.S. Supreme Court, asking it to lift the injunction. In simple terms, the DOJ is saying: “Supreme Court, we need your help right away. Let us enforce these rules while we sort out the legal stuff in lower courts.” What Happens Next? Here’s how it works: The Supreme Court Reviews the Motion The Supreme Court decides whether to take up the DOJ’s request. They don’t automatically have to say yes—they choose which cases to consider. The Decision If the Supreme Court agrees with the DOJ, it will lift the injunction, and BOI reporting rules can go into effect while the lawsuits continue. If the Court denies the request, the injunction stays, and the rules remain on hold for now. So, for the moment, we wait and watch.
PatientHub Scheduled Maintenance Notification
We want to inform you about upcoming scheduled maintenance to ensure the continued reliability and performance of PatientHub. Maintenance Details: Dates: January 17–19, 2025 Start Time: 4 PM ET Expected Duration: 48 hours During this time, PatientHub will continue to function normally. However, any new patients or appointments will not sync to PatientHub. Once the sync is restarted, PatientHub will catch up and the sync will continue normally with no intervention needed. We apologize for any inconvenience this may cause and thank you for your understanding as we work to enhance our services.
Update on PatientHub Appointment Management Issue
Update – January 10, 2024 We’re pleased to inform you that the PatientHub Appointment Management Issue has been fully resolved, patients will continue to receive appointment reminders, and all systems are now back up. We sincerely appreciate your patience and understanding during this time. If you experience any issues or have any questions, please don’t hesitate to reach out to our support team. Update – January 9, 2024 We want to inform you about a technical issue affecting the PatientHub appointment management. Our development team is actively working to resolve it as quickly as possible. Here’s what you need to know: Appointment Reminders for Existing Bookings: Patients who booked appointments before today will still receive their reminders as usual. Impact on New Appointments: New appointments may be temporarily affected until the issue is resolved. While we cannot provide a specific timeline for the complete restoration of the service, we will share updates as progress is made. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience. If you have urgent concerns or need assistance, please don’t hesitate to contact our support team. Thank you for your understanding and trust.
