New Feature Updates: Faster Workflows with Less Clicking
Every extra click slows teams down. These new feature updates are designed to remove friction across daily workflows making it easier to document faster, manage tasks proactively, stay on top of medication issues, and keep patient schedules clear and actionable. Here’s what’s new. FlexNote Loads 2× Faster FlexNote now loads twice as fast, delivering a smoother and more responsive documentation experience. Notes open instantly, helping providers stay focused and efficient especially during back-to-back visits when every second counts. Why it matters Less waiting during documentation Faster transitions between patients A smoother charting experience overall Add a Task from Anywhere Tasks can now be created instantly from anywhere in the system using the Global Add Tasks button in the top navigation bar. No matter which screen you’re on, you can open the task popup and capture work immediately without navigating away from what you’re doing. Why it matters Prevents missed follow-ups Reduces context switching Keeps teams proactive and organized Alerts for Prescription Errors and Refill Requests Prescription alerts now surface errors and refill requests in one centralized view. A visual notification appears in the ticker, and clicking the icon opens the full list—so teams can proactively manage medication issues without backtracking into patient accounts or waiting for patients to report a problem. Why it matters Faster response to medication issues Fewer missed refills or unresolved errors Clear visibility into which patients need attention Convenient Editing and Deleting of Quickstops Quickstops can now be edited or deleted the moment they appear. With a simple click on the pencil icon, staff can update or remove a Quickstop directly from the alert popup without navigating into the patient account. Why it matters Keeps alerts accurate and relevant Reduces clutter from outdated notes Ensures teams act on the right information Highlighted Appointments by Status on the Scheduler Appointment status is now instantly visible when hovering over the appointment status counters. Hovering over Checked-In or No Show highlights the relevant appointments, making it easier to focus on what needs attention during busy schedules without scanning labels or opening appointments. Why it matters Faster schedule scanning Improved waiting room awareness Clearer prioritization during peak hours POS, VisitPlan, and Manual Eligibility Now Available in the Chart Action Menu Key administrative actions are now available directly from the Chart Action Menu. Staff can create a VisitPlan, update point of service, or run a manual eligibility check without leaving the chart. A focused single-window view keeps screens clean, workflows fast, and data accurate. More than ever, the chart becomes the central place for everything related to the patient. Why it matters Fewer clicks and less navigation Better alignment between clinical and administrative work A cleaner, more efficient chart experience Built to Support Real Clinic Workflows These updates focus on speed, clarity, and usability helping teams move faster while staying focused on patient care. By placing the right actions where they’re needed most, ClinicMind continues to streamline daily workflows across the practice. Reduce My Admin Burden
Smarter Workflows, Seamless Access, And Better Patient Care
Smarter Workflows, Seamless Access, And Better Patient Care At ClinicMind, we’re always listening to your feedback and working to make your daily workflows smoother, faster, and more efficient. In this latest release, we’re introducing powerful updates that streamline access, reduce clicks, and help your team stay focused on what matters most delivering excellent patient care. Here’s what’s new: PatientHub: Access now available from patient account Telehealth: Patient panel & persistent Video What’s new page: Modern, richer release notes Chart Summary: Action menu & Redesigned add task modal CarePlan templates: CPT grouping for simpler management Login screen release notifications: Stay updated instantly PatientHub: Access now available from patient account PatientHub is now accessible from the action menu across multiple modules including Schedule and Telehealth. You can now access Patient Hub directly from the patient account, without separate logins. Benefit: Saves time, reduces friction, and gives providers seamless, patient-level access to critical data in just one click. Telehealth: Patient panel & persistent Video Patient Information Panel During Telehealth sessions, you’ll now see a patient information panel below the video. This gives you instant access to key details before and during calls. Benefit: Providers can deliver safer, more personalized care without switching screens. Persistent Video Conference Previously, leaving a Telehealth session ended the meeting for everyone. Now, sessions persist; providers can step out without ending the call, keep multiple rooms open, and rejoin anytime. Benefit: Greater flexibility to manage multiple patients, complete tasks in between visits, and ensure smoother Telehealth experiences. What’s new page: Modern, richer release notes We’ve given the What’s New page a complete makeover and connected it directly to the navigation bar. Instead of short, outdated notes, you’ll now see a modern, rich-text layout that supports links, videos, and more detailed release notes. Benefit: It’s easier than ever to stay informed, explore updates, and quickly adopt new features so your practice can maximize value from every release. Chart Summary: Action menu & Redesigned add task modal Enhanced Action Menu for Faster Workflows The Chart Summary now includes an Action Menu, consolidating over 15 essential functions from documents to payments into one streamlined sidebar. Benefit: Multi-screen workflows are reduced to single-click actions, helping staff avoid errors, save time, and stay focused on delivering care. Redesigned Add Task Modal for Smoother Task Management The Add Task modal now supports both single tasks and task checklists. It’s redesigned to be clearer, faster, and more intuitive so you can create tasks and trigger checklists for a smoother workflow. Benefit: Teams can create and manage tasks faster, with fewer clicks and smoother workflows. CarePlan templates: CPT grouping for simpler management Managing care plans just became much simpler. This update introduces CPT Grouping, allowing related CPT codes (like different adjustment codes) to be bundled and tracked as one service type instead of separately. Benefit: Care plans are now more consistent, easier to set up, and faster to manage. Providers get a clear view of patient progress without worrying about coding variations, saving valuable time for both staff and clinicians. Login screen release notifications: Stay updated instantly Notifications regarding upcoming and recent system updates will now appear on the login screen. This feature ensures that you remain informed about new features, modifications, and interface changes. Benefit: Your team will always know about new features and improvements as soon as they’re available, ensuring you can put them to work right away. Conclusion: Reducing Admin Burden, Improving Patient Care This release is all about making practice management more intuitive, integrated, and efficient. From smarter Telehealth to seamless PatientHub access and faster task management, these updates are designed to reduce administrative burden and empower your team to focus on patients. Stay tuned for more exciting updates as we continue building solutions that support your growth, compliance, and patient care excellence. Reduce My Admin Burden
ClinicMind Mobile EHR Update – Smarter Conversations and Faster AI-Powered Transcriptions
ClinicMind Mobile EHR Update – Smarter Conversations and Faster AI-Powered Transcriptions Healthcare professionals rely on mobility and efficiency. With ClinicMind’s latest Mobile EHR update, we’re taking another step toward seamless care delivery, introducing smarter communication and faster documentation tools designed for clinicians who need their technology to keep up. Improved Start Conversation Flow: Simplified Communication for Healthcare Teams The enhanced Start Conversation Flow simplifies communication between patients, providers, and staff. Whether you’re coordinating schedules, managing billing questions, or updating care notes, the redesigned interface provides a unified, streamlined messaging experience across web and mobile. Clinicians can now save time, reduce miscommunication, and focus more on patient outcomes. Seamless communication between teams and patients Consistent messaging interface across all devices Fewer clicks for faster response times AI Scribe Enhancements: Faster, More Accurate Medical Transcriptions The enhanced AI Scribe now captures and processes dictations up to 40% faster, reducing data size and improving real-time accuracy. Clinicians can dictate notes directly from the mobile app, review auto-transcribed text instantly, and finalize documentation before leaving the patient room. The result, faster charting, fewer errors, and less after-hours admin work. The Result: Smarter Workflows, Better Patient Outcomes These updates reflect ClinicMind’s ongoing mission to empower healthcare professionals through smarter, faster, and more connected technology. By optimizing both communication and documentation workflows, ClinicMind Mobile EHR ensures clinicians spend more time with patients, not paperwork. ClinicMind Mobile EHR is designed to simplify workflows, reduce administrative burden, and enhance care delivery, so providers can focus on what matters most: patient outcomes. Book a free consultation
Coming Soon: Faster, Smarter Clinical Documentation
Coming Soon: Faster, Smarter Clinical Documentation Documentation shouldn’t slow you down – it should support care delivery. With FlexNote new feature update, we’ve introduced two workflow upgrades that help clinicians document faster, navigate more intuitively, and stay focused on patient care instead of software clicks: Presenting Problems Linkbacks Spine Diagram Navigator These enhancements were built directly from clinician feedback to reduce friction in charting and support better clinical efficiency. Presenting Problems Linkbacks: Find What Matters, Instantly Navigate directly to where updates are needed – in one click. Previously, providers had to scroll or manually locate the right documentation section. Now, FlexNote automatically links presenting problems to their corresponding input areas. Direct navigation to documentation fields Fewer clicks and less scrolling Reduced cognitive load and documentation fatigue Result: Faster, smoother clinical note updates with fewer interruptions in thought flow. Spine Diagram Navigator: Move Through the Spine with Ease Visual charting made easier for spine documentation The enhanced spine diagram interface lets users jump directly to the region being treated and move through documentation intuitively. Jump quickly between spine regions Chart findings, contraindications, and treatments in one place Workflow mirrors real-world assessment and care delivery Result: More accurate notes, completed faster – without losing context. Designed Around Real Clinical Workflows FlexNote new feature updatewas built to remove friction from documentation. Our goal: help clinicians chart efficiently and stay present in patient care. Less navigation.More focus.Better documentation in less time. See FlexNote new feature update in Action Want to reduce clicks, streamline your workflow, and finish charts faster? Schedule a demo to experience FlexNote new feature update. Note: These updates will go live on December 4. Stay tuned for the official release! Book a free consultation
ClinicMind 2.0 Mobile EHR: Now Available on iPad
ClinicMind 2.0 is now available on iPad, bringing full mobility to your electronic health records (EHR). With ClinicMind’s Mobile EHR, providers can securely access patient charts, billing, and scheduling from anywhere. This next-generation update delivers faster documentation, streamlined workflows, and a seamless experience across desktop and mobile. What’s New with ClinicMind 2.0 on iPad: ClinicMind 2.0 Doc & Bill on iPad – Access the redesigned patient chart, billing, scheduling, and more with the same intuitive workflows you already know. Streamlined Interface – Enjoy a modern, simplified design that helps you chart faster, reduce clicks, and focus more on patient care. Full Integration on the Go – From intake to documentation to billing, everything works seamlessly across desktop and mobile, giving you true flexibility. Why Mobile EHR Access Matters for Providers: ClinicMind 2.0 is one of our initiatives built to help practices reduce admin burden, increase compliance, and accelerate documentation. Now, with full iPad availability, providers gain: True mobility: Work securely from anywhere Smarter workflows: All-in-one access to scheduling, billing, and patient charts Future-ready EHR: Stay ahead with the system designed for long-term growth This update isn’t just another version, it’s a major milestone. The early release makes this upgrade available sooner than expected, underscoring our commitment to innovation. Get Started with ClinicMind Mobile EHR Today: Ready to experience ClinicMind 2.0 on your iPad? Update to Mobile EHR today and bring the future of healthcare documentation wherever you go.
Stop Losing Patients to Missed Calls: Why Chiropractors Need a Virtual Front Desk Solution
When a patient call goes unanswered, the cost isn’t just one appointment—it’s lost revenue, patient frustration, and a damaged reputation. For many chiropractic practices, missed calls and scheduling gaps are silent profit killers. Front desk staff already juggle a mountain of tasks: greeting patients, verifying records, handling billing questions, and managing walk-ins. Adding nonstop phone coverage on top of that almost guarantees missed opportunities. That’s where ClinicMind’s Virtual Front Desk (VFD) comes in. From Overloaded Chiropractic Staff to a Virtual Front Desk Solution Too often, practices rely on voicemail, overworked staff, or generic reminder systems. The result? Missed appointments, delayed callbacks, and patients slipping through the cracks. ClinicMind’s VFD is different. It’s not just a reminder tool—it’s a fully integrated call answering and scheduling support service designed for healthcare practices. Think of it as your outsourced front desk team, trained on your workflows, running reliably behind the scenes. How ClinicMind’s Virtual Front Desk (VFD) Works The Virtual Front Desk keeps your schedule full and your patients supported, without burning out your staff. Core Features: Live call handling, Mon–Fri, 8 AM–8 PM EST Voicemail fallback after hours (with a guaranteed 2-business-hour callback window) Real-time scheduling directly inside ClinicMind’s EHR Custom scripts & FAQs tailored to your practice HIPAA-compliant communication through ClinicMind Task Workbench Call tracking & 1-year recording storage for quality and accountability Services Provided: Appointment booking, rescheduling, and cancellations Overflow call handling when your staff is busy Patient intake and general inquiries Collecting and forwarding messages Voicemail callbacks Why Chiropractors Choose ClinicMind’s Virtual Front Desk Over Call Centers Unlike generic call centers, ClinicMind’s Virtual Front Desk was built for healthcare practices already using ClinicMind. That means: Cost Efficiency: $300/month for 300 minutes—far more affordable per minute than Ruby Receptionists, AnswerConnect, or Smith.ai. Seamless EHR Integration: Schedule management directly inside ClinicMind’s system, no third-party tools required. HIPAA Compliance: Secure communication that protects patient data—something competitors don’t always guarantee. Custom Call Scripts: Every call handled your way, reflecting your practice’s voice and priorities. Faster Follow-Up: 2-hour voicemail callback SLA, reducing patient frustration. Benefits of a Virtual Front Desk for Chiropractors With VFD, chiropractors eliminate the top scheduling and communication challenges that drain time and revenue: No more missed patient calls → capture every opportunity. No more double-bookings or gaps → maximize provider time. No more burned-out staff → let your team focus on in-office care. The outcome? Higher patient satisfaction, stronger retention, and a predictable schedule that drives growth. Get Started With ClinicMind’s Virtual Front Desk Don’t let unanswered calls cost your practice revenue. ClinicMind’s Virtual Front Desk is the smarter, HIPAA-compliant way to keep your phones covered and your schedule full—without adding headcount. Book your free consultation today and see how VFD can help your practice acquire and retain more patients.
ClinicMind Patient Intake Forms: Smarter, Flexible Digital Healthcare Intake
ClinicMind Patient Intake Forms: Smarter, Flexible Digital Healthcare Intake A smooth patient intake process is key to running an efficient healthcare practice. That’s why we’re excited to introduce ClinicMind’s next generation Patient Intake Forms, designed to offer more customization, automation, and better workflow integration. Other companies, like Phreesia, offer digital intake tools, but ClinicMind takes it a step further. Our new features help you engage with patients more efficiently and ensure your forms fit smoothly into your practice’s daily routines. What’s new in ClinicMind patient intake forms Here’s how we’re transforming patient paperwork: Appointment type based display Say goodbye to one size fits all forms. Now you can tailor patient paperwork for each appointment type, like consultations, follow-ups, therapy sessions, or re-exams, to better match your workflow. QVAS calculation by appointment type You no longer have to use the same scoring for every appointment. With ClinicMind, you can choose which appointment types include QVAS calculations, so providers get the data they need when they need it. Document completion tasks by appointment type Get helpful alerts that keep you on track. You can pick which appointment types send notifications when patients finish forms in MyClinicMind (Patient Portal), so your team always knows what to do next. The upgrades are now live, and teams are seeing easier onboarding, quicker documentation, and improved compliance. ClinicMind vs Phreesia: Patient Intake Form Comparison Phreesia is a familiar choice for patient intake, but ClinicMind’s updated Patient Forms offer some important advantages for your practice. Deeper customization Phreesia: Provides standardized intake forms with some customization options. ClinicMind: Lets you fully customize forms based on appointment type, specialty, and workflow, so your forms stay relevant and avoid unnecessary repetition Integrated clinical Intelligence Phreesia: Focuses on digital data collection and payment capture. ClinicMind: Includes tools such as QVAS scoring, clinical documentation triggers, and task workflows built into the EHR/RCM system. This helps streamline care at every stage, not just during intake. Unified platform vs. add-On Phreesia: Primarily an intake tool that bolts onto other systems. ClinicMind: A single platform that brings together intake, scheduling, billing, credentialing, and RCM, so you avoid the hassle of using disconnected systems Patient & staff experience Phreesia asks patients to use different portals, which means adding another vendor to the process. ClinicMind uses the MyClinicMind Patient Portal, which providers already trust. Patients can access forms, communication, and scheduling all in one place. Why ClinicMind’s Patient Intake Forms Matter for Your Practice ClinicMind lets providers manage patient paperwork in detail, so they can: Patients only see the forms that matter to their visit. Staff receive automated tasks only when needed. Clinicians get relevant, structured data integrated into their notes. This means less paperwork, fewer mistakes, and more time to focus on your patients. Upgrade to Smarter Patient Intake Forms with ClinicMind Patient intake is evolving to be more intelligent, integrated, and adaptable. With ClinicMind’s new Patient Forms update, practices of any size can boost efficiency, stay compliant, and keep patients happy, all without managing several vendors. To see how Patient Forms can streamline your workflows today Make intake effortless
EHR New Feature Release: Designed for a Smarter, Smoother Practice
At ClinicMind, we believe our EHR should be more than just software; it should be a partner in delivering exceptional patient care. That’s why we’re excited to announce our latest feature enhancements. These updates are designed to save you time, simplify workflows, and give you more control over your day so you can focus on what truly matters: your patients. Telehealth Virtual care, simplified and organized.Managing telehealth appointments has never been easier. The new Telehealth gives you real-time visibility into all your virtual consultations whether they’re current, upcoming, or completed. Clear appointment categorization for quick reference. Smooth patient interactions with an intuitive, easy-to-use interface. Instant access to audio and video tools for uninterrupted care delivery. Whether you’re running a fully virtual clinic or blending in-person and online visits, this feature ensures that every patient is seen on time and without hassle. Redesigned Point-of-Sale Fast, clear, and effortless patient transactions.Our redesigned point-of-sales interface takes the guesswork out of payments. With a cleaner, more intuitive layout, both patients and staff can navigate transactions seamlessly. Clearly displayed charges, discounts, and applicable offers. Efficient bulk application of point-of-sale items to speed up processing. Minimized transaction times to improve the checkout experience. From front desk staff to clinicians, everyone benefits from a point-of-sales that just works faster and smarter. Enhanced Task Checklists Stay on track and never miss a step. The updated Task Checklist feature makes daily operations more organized and transparent. Execute task checklist button for quick, bulk action completion. Dropdown menus to easily select or deselect tasks before execution. Improved dependency logic for assigning tasks, deadlines, and responsibilities with clarity. No more scattered notes or forgotten follow-ups your priorities are now front and center. Why This Matters for Your Practice With these updates, ClinicMind EHR continues to evolve as a complete practice management solution. You’ll enjoy: Reduced admin time. More efficient patient encounters. Greater operational clarity. When technology works in the background to streamline your day, you’re free to focus on delivering outstanding care. ClinicMind EHR Your All-in Partner for Practice Success.
Announcement Flexnote Release Notes – V17
We’re excited to share some powerful new updates to FlexNote, built to streamline your documentation, enhance patient care, and minimize clinical oversight. Here’s what’s new: My Symptoms – Change in Location & New Complaint Indicators – This feature is important because it shows the physician when the patient makes a change to the location of a complaint and adds an indicator when there is a new complaint added. This is important because without the indicator changes or new additions can be very easy to miss. Macro Recovery Option – This is important because, we used to permanently delete macros and there was no way to retrieve them if this was done accidentally. Now, when a user deletes the macro, they can retrieve it themselves very easily. Smart Field: Improvements Summary – This field is important because it will calculate the improvement of the following: complaint pain, complaint frequency and outcome assessment tool scores between the patient’s last evaluation and the most recent to show the clinician where the patient is at in their recovery or progress in their treatment. Interpretation Based on the Onset Date – This feature is important because it will show the clinician whether the patient’s complaint is Acute, Sub-Acute, or Chronic based on the onset date of the complaint (found under the Presenting Problems field) and the date of service of the note being documented in. Zoom In/Out Feature – This feature is helpful for those with poor eyesight, without affecting the formatting of the PDF of that note. You are now able to zoom in or out which will only affect the left hand side of the note and allow for things to be easily read. Smart Sync with Patient Forms – This feature is important because we have a concept called field sharing/auto salt, which allows the values in one template to be automatically pulled into another template (ie, Patient Forms and FlexNote). This functionality is only called once though and it’s during document creation. Which means if a patient is currently in the middle of filling out their Patient Forms and the doctor wants to open the FlexNote to pre-prep the note, the FlexNote will only receive whatever the patient filled out at the time the FlexNote was created. This functionality will give them a 1-click button solution to have the system update the shared values between the two notes to be updated. New ‘Or’ Delimiter for multi option field – This feature is useful for scenarios where ‘, and’ does not fit the sentence structure and they would prefer ‘, or’. Play Video New to ClinicMind? Book a demo here
June 2025 Updates: Advanced Care Plan Features, Visit Plan and Finish Later Workflow
We’re committed to enhancing your workflow with every update. Our latest release introduces new smart features designed to help you work more efficiently, so you can focus on what matters most—delivering exceptional care. Advanced Care Plan Features CPT Grouping – Bundle related procedure codes (e.g., 99202‑99204) so usage and remaining visit counts are tracked together. Discounts at CPT / Group Level – Apply distinct discounts to specific CPT codes or groups instead of one discount for the entire care plan. Visit Plan Design complex visit recurrence patterns—such as tapering from five visits a week to one—within a single interface. (Previously called “Bulk Schedule” in ClinicMind 1.0.) Finish‑Later Workflow The “Finish Later” option is now visible directly in your documentation toolbar, making it easy to pause charting without clicking “Complete” first. Play Video New to ClinicMind? Book a demo here
