Review Wave Integration
Introducing Review Wave! A new partner integrated into Genesis Chiropractic Software. Is it safe to assume that every Chiropractic office wants and needs new patients? Don’t you wish your existing patients would refer more family and friends to you? How can you tell if your patients are happy with your service or not? Are their any holes in your patient experience that you need to address? How can your office get more patient reviews on Google+, Facebook or Yelp? If any of these questions have crossed your mind, then you’re not alone. The majority of Chiropractic practices are trying to answer these same questions and trying to figure out the best way to go about it. The complexity of Social Media in 2017 leads many people to do nothing simply because they don’t know what to do. You could hope your patients use word-of-mouth to tell their family and friends, but that’s actually a very small number of people. Social Media is where people do their reviews and referrals which are broadcast to large numbers of people. For you to try to follow-up on those comments would be very time consuming, especially for any negative comments. What if there was a way to stop those negative comments before they happen? Would your patients post about your office if it was real easy for them? Would they review your service if it only took two clicks to automatically post on their Social Media? Introducing Review Wave where you can get better reviews, faster and easier. You can generate 5 star reviews from your happy patients on sites like Google+, Facebook and Yelp, all on Autopilot! Review Wave has been integrated into Genesis Chiropractic Software on the Apps button next to Help on the right. Scroll to the bottom of the Apps to sign-up with Review Wave. To learn more about Review Wave we invite you to watch a video of Dr. Brian Capra interviewing Matt Prados of Review Wave. You will see exactly what it does, what it looks like and what it will do for your practice. Increase Patient Retention, Increase Search Engine Rankings, and Increase Patient Referrals!
5 Updated Strategies to Get More Patient Referrals in 2025
Referrals are the lifeblood of a thriving chiropractic practice. When patients trust you enough to recommend your care to their friends and family, it’s a clear sign you’re providing real value. In 2025, patient referrals still remain one of the most cost-effective ways to grow your practice—but the methods have evolved. Here are five updated strategies to attract more referrals in today’s digital-first world: 1. Automate the Referral Process Don’t rely solely on word-of-mouth. Make it easy for patients to share your practice: Provide referral links via email or SMS. Offer a patient portal where referrals can be tracked. Use automated follow-ups to ask satisfied patients for introductions. Pro tip: Tools like PatientHub streamline this process by embedding referral workflows directly into patient communications. 2. Train Your Team to Ask at the Right Time Your staff plays a huge role in generating referrals. Train them to: Ask after a positive appointment outcome (“We’re so glad your back pain is improving—do you know anyone else who could benefit from care like this?”). Use natural, patient-first scripts rather than sounding salesy. Recognize moments of gratitude (after compliments, testimonials, or milestones). 3. Leverage Your Online Reputation Online reviews are today’s word-of-mouth. Patients often check Google or Facebook before making a referral decision. Ask happy patients to leave a review with simple, direct links. Highlight top reviews on your website and social channels. Integrate reviews into referral campaigns—patients are more likely to refer when they see others doing the same. 4. Build Professional Referral Partnerships Referrals don’t only come from patients. Building strong ties with other professionals expands your reach: Collaborate with primary care physicians, physical therapists, massage therapists, and gyms. Host joint community events or webinars. Offer mutual patient education opportunities. Stat to know: The top-performing chiropractic practices report 50%+ of new patients come from professional referrals, while average practices get less than 10%. 5. Track, Measure, and Optimize What gets measured gets improved. Track how many new patients come from referrals. Segment by source (patient, online review, professional partnership). Set monthly goals and refine your approach based on results. Using data helps you double down on the strategies that work best for your unique practice. The Bottom Line Getting patient referrals in 2025 means going beyond hoping patients will spread the word. By automating touchpoints, training your team, amplifying reviews, building partnerships, and tracking results, you can consistently generate referrals that fuel long-term practice growth. 👉 Next Step: Audit your referral process. Do you have systems in place to make referrals easy, measurable, and repeatable? If not, start by applying one of these five strategies this month.
