ClinicMind Feature Update: Smarter Workflows, Seamless Access, And Better Patient Care
At ClinicMind, we’re always listening to your feedback and working to make your daily workflows smoother, faster, and more efficient. In this latest release, we’re introducing powerful updates that streamline access, reduce clicks, and help your team stay focused on what matters most delivering excellent patient care. Here’s what’s new: PatientHub: Access now available from patient account Telehealth: Patient panel & persistent Video What’s new page: Modern, richer release notes Chart Summary: Action menu & Redesigned add task modal CarePlan templates: CPT grouping for simpler management FlexNote load time improvement Login screen release notifications: Stay updated instantly PatientHub: Access now available from patient account PatientHub is now accessible from the action menu across multiple modules including Schedule and Telehealth. You can now access Patient Hub directly from the patient account, without separate logins. Benefit: Saves time, reduces friction, and gives providers seamless, patient-level access to critical data in just one click. Telehealth: Patient panel & persistent Video Patient Information Panel During Telehealth sessions, you’ll now see a patient information panel below the video. This gives you instant access to key details before and during calls. Benefit: Providers can deliver safer, more personalized care without switching screens. Persistent Video Conference Previously, leaving a Telehealth session ended the meeting for everyone. Now, sessions persist; providers can step out without ending the call, keep multiple rooms open, and rejoin anytime. Benefit: Greater flexibility to manage multiple patients, complete tasks in between visits, and ensure smoother Telehealth experiences. What’s new page: Modern, richer release notes We’ve given the What’s New page a complete makeover and connected it directly to the navigation bar. Instead of short, outdated notes, you’ll now see a modern, rich-text layout that supports links, videos, and more detailed release notes. Benefit: It’s easier than ever to stay informed, explore updates, and quickly adopt new features so your practice can maximize value from every release. Chart Summary: Action menu & Redesigned add task modal Enhanced Action Menu for Faster Workflows The Chart Summary now includes an Action Menu, consolidating over 15 essential functions from documents to payments into one streamlined sidebar. Benefit: Multi-screen workflows are reduced to single-click actions, helping staff avoid errors, save time, and stay focused on delivering care. Redesigned Add Task Modal for Smoother Task Management The Add Task modal now supports both single tasks and task checklists. It’s redesigned to be clearer, faster, and more intuitive so you can create tasks and trigger checklists for a smoother workflow. Benefit: Teams can create and manage tasks faster, with fewer clicks and smoother workflows. CarePlan templates: CPT grouping for simpler management Managing care plans just became much simpler. This update introduces CPT Grouping, allowing related CPT codes (like different adjustment codes) to be bundled and tracked as one service type instead of separately. Benefit: Care plans are now more consistent, easier to set up, and faster to manage. Providers get a clear view of patient progress without worrying about coding variations, saving valuable time for both staff and clinicians. FlexNote load time improvement FlexNote now loads twice as fast, notes open instantly, making documentation smoother and more efficient. Benefit: Faster loading means less waiting and more doing. Clinicians can move seamlessly between notes, spend less time navigating screens, and stay focused on patient care instead of system delays. Login screen release notifications: Stay updated instantly Notifications regarding upcoming and recent system updates will now appear on the login screen. This feature ensures that you remain informed about new features, modifications, and interface changes. Benefit: Your team will always know about new features and improvements as soon as they’re available, ensuring you can put them to work right away. Conclusion: Reducing Admin Burden, Improving Patient Care This release is all about making practice management more intuitive, integrated, and efficient. From smarter Telehealth to seamless PatientHub access and faster task management, these updates are designed to reduce administrative burden and empower your team to focus on patients. Stay tuned for more exciting updates as we continue building solutions that support your growth, compliance, and patient care excellence. Reduce My Admin Burden
ClinicMind 2.0 Mobile EHR: Now Available on iPad
ClinicMind 2.0 is now available on iPad, bringing full mobility to your electronic health records (EHR). With ClinicMind’s Mobile EHR, providers can securely access patient charts, billing, and scheduling from anywhere. This next-generation update delivers faster documentation, streamlined workflows, and a seamless experience across desktop and mobile. What’s New with ClinicMind 2.0 on iPad: ClinicMind 2.0 Doc & Bill on iPad – Access the redesigned patient chart, billing, scheduling, and more with the same intuitive workflows you already know. Streamlined Interface – Enjoy a modern, simplified design that helps you chart faster, reduce clicks, and focus more on patient care. Full Integration on the Go – From intake to documentation to billing, everything works seamlessly across desktop and mobile, giving you true flexibility. Why Mobile EHR Access Matters for Providers: ClinicMind 2.0 is one of our initiatives built to help practices reduce admin burden, increase compliance, and accelerate documentation. Now, with full iPad availability, providers gain: True mobility: Work securely from anywhere Smarter workflows: All-in-one access to scheduling, billing, and patient charts Future-ready EHR: Stay ahead with the system designed for long-term growth This update isn’t just another version, it’s a major milestone. The early release makes this upgrade available sooner than expected, underscoring our commitment to innovation. Get Started with ClinicMind Mobile EHR Today: Ready to experience ClinicMind 2.0 on your iPad? Update to Mobile EHR today and bring the future of healthcare documentation wherever you go.
Stop Losing Patients to Missed Calls: Why Chiropractors Need a Virtual Front Desk Solution
When a patient call goes unanswered, the cost isn’t just one appointment—it’s lost revenue, patient frustration, and a damaged reputation. For many chiropractic practices, missed calls and scheduling gaps are silent profit killers. Front desk staff already juggle a mountain of tasks: greeting patients, verifying records, handling billing questions, and managing walk-ins. Adding nonstop phone coverage on top of that almost guarantees missed opportunities. That’s where ClinicMind’s Virtual Front Desk (VFD) comes in. From Overloaded Chiropractic Staff to a Virtual Front Desk Solution Too often, practices rely on voicemail, overworked staff, or generic reminder systems. The result? Missed appointments, delayed callbacks, and patients slipping through the cracks. ClinicMind’s VFD is different. It’s not just a reminder tool—it’s a fully integrated call answering and scheduling support service designed for healthcare practices. Think of it as your outsourced front desk team, trained on your workflows, running reliably behind the scenes. How ClinicMind’s Virtual Front Desk (VFD) Works The Virtual Front Desk keeps your schedule full and your patients supported, without burning out your staff. Core Features: Live call handling, Mon–Fri, 8 AM–8 PM EST Voicemail fallback after hours (with a guaranteed 2-business-hour callback window) Real-time scheduling directly inside ClinicMind’s EHR Custom scripts & FAQs tailored to your practice HIPAA-compliant communication through ClinicMind Task Workbench Call tracking & 1-year recording storage for quality and accountability Services Provided: Appointment booking, rescheduling, and cancellations Overflow call handling when your staff is busy Patient intake and general inquiries Collecting and forwarding messages Voicemail callbacks Why Chiropractors Choose ClinicMind’s Virtual Front Desk Over Call Centers Unlike generic call centers, ClinicMind’s Virtual Front Desk was built for healthcare practices already using ClinicMind. That means: Cost Efficiency: $300/month for 300 minutes—far more affordable per minute than Ruby Receptionists, AnswerConnect, or Smith.ai. Seamless EHR Integration: Schedule management directly inside ClinicMind’s system, no third-party tools required. HIPAA Compliance: Secure communication that protects patient data—something competitors don’t always guarantee. Custom Call Scripts: Every call handled your way, reflecting your practice’s voice and priorities. Faster Follow-Up: 2-hour voicemail callback SLA, reducing patient frustration. Benefits of a Virtual Front Desk for Chiropractors With VFD, chiropractors eliminate the top scheduling and communication challenges that drain time and revenue: No more missed patient calls → capture every opportunity. No more double-bookings or gaps → maximize provider time. No more burned-out staff → let your team focus on in-office care. The outcome? Higher patient satisfaction, stronger retention, and a predictable schedule that drives growth. Get Started With ClinicMind’s Virtual Front Desk Don’t let unanswered calls cost your practice revenue. ClinicMind’s Virtual Front Desk is the smarter, HIPAA-compliant way to keep your phones covered and your schedule full—without adding headcount. Book your free consultation today and see how VFD can help your practice acquire and retain more patients.
PatientHub Scheduled Maintenance Notification
We want to inform you about upcoming scheduled maintenance to ensure the continued reliability and performance of PatientHub. Maintenance Details: Dates: January 17–19, 2025 Start Time: 4 PM ET Expected Duration: 48 hours During this time, PatientHub will continue to function normally. However, any new patients or appointments will not sync to PatientHub. Once the sync is restarted, PatientHub will catch up and the sync will continue normally with no intervention needed. We apologize for any inconvenience this may cause and thank you for your understanding as we work to enhance our services.
