Traversing the Credentialing Maze
In the ever-evolving landscape of chiropractic practice, one often overlooked but critical aspect is credentialing. Dr. Brian Paris, alongside Natasha from Target Coding and Brandy from Rapid Credentialing, sheds light on the complexities of credentialing and its impact on chiropractic offices. Understanding Credentialing: A Vital Component Post-COVID In the wake of the COVID-19 pandemic, many chiropractic offices find themselves grappling with revalidation letters and a sense of bewilderment. “Medicare is kicking me out, why?” is a common refrain. Dr. Paris welcomes Natasha and Brandy, experts in the intricacies of credentialing, to delve into the crucial role this process plays in the seamless functioning of chiropractic practices. The Trifecta of Collaboration: Streamlining Credentialing The collaboration between Target Coding, Rapid Credentialing, and Genesis aims to provide chiropractors with a streamlined approach to credentialing. Brandy emphasizes the multifaceted nature of credentialing, describing it not merely as an enrollment process but a screening mechanism employed by payers to ensure suitability. The Communication Conundrum: A Common Pitfall Communication emerges as a recurring theme in the discussion. Brandy and Natasha, having worked in chiropractic offices themselves, understand the frustration arising from poor communication between credentialing services and practitioners. They stress the importance of keeping providers in the loop throughout the credentialing process. A Solution-Oriented Approach: Managing Expectations from the Start Natasha highlights the collaboration’s focus on communication and customer service. The process begins with a detailed email after an initial inquiry call, providing clarity on the services offered. This ensures that from the outset, providers are well-informed about the credentialing process and can make informed decisions. Credentialing as a Continuous Journey: Monitoring and Mitigating Hiccups The conversation delves into the ongoing nature of credentialing, with Brandy’s team employing a system to monitor providers’ continual processes. They stress the importance of timely attestation and vigilance to avoid potential issues, such as revalidation letters from Medicare. Conclusion: A Grateful Acknowledgment Dr. Paris expresses gratitude for the collaboration with Natasha and Brandy, acknowledging their expertise and passion for navigating the credentialing maze. The trio is poised to assist chiropractors in ensuring a seamless and compliant credentialing process, allowing them to focus on patient care without the burden of administrative intricacies. For chiropractors seeking a comprehensive solution to credentialing challenges, the collaboration between Target Coding, Rapid Credentialing, and Genesis promises a thorough and communication-centric approach to streamline the process. Gain access to the complete episode by watching it via: https://bit.ly/421S7yF Make credentialing simpler with CredEdge’s guided credentialing process. Book a consultation to learn more Book a Consultation
Why Are Medical Staff Bylaws Important for Chiropractors When Credentialing?
Medical Staff Bylaws are crucial for chiropractors who are part of a healthcare organization, as they play a significant role in shaping the practice of chiropractic services. Here are some more details about the importance of Medical Staff Bylaws for chiropractors: Ensuring compliance with accreditation standards: Medical Staff Bylaws help ensure that the healthcare organization is compliant with the accreditation standards set by organizations such as The Joint Commission (TJC) or the Commission on Accreditation of Rehabilitation Facilities (CARF). Compliance with these standards is crucial to ensure that the organization provides high-quality care to patients. The Medical Staff Bylaws outline the policies and procedures that chiropractors must follow to comply with these standards. Defining the scope of chiropractic practice: Medical Staff Bylaws define the scope of chiropractic practice within the healthcare organization, which helps clarify the responsibilities and limitations of chiropractors. This definition may include specific procedures, diagnostic tests, or interventions that chiropractors are authorized to perform. By clarifying the scope of chiropractic practice, Medical Staff Bylaws ensure that chiropractors are practicing within their areas of expertise and training. Establishing criteria for clinical privileges: Medical Staff Bylaws outline the criteria for granting clinical privileges to chiropractors based on their education, training, and experience. These privileges are granted for specific procedures, interventions, or diagnostic tests. The bylaws may also include procedures for renewing or revoking clinical privileges. These criteria help ensure that chiropractors are competent to perform the services for which they are privileged. Ensuring quality of care: Medical Staff Bylaws include provisions for monitoring and evaluating the competence and performance of chiropractors. This monitoring may include peer review, quality improvement activities, and continuing education and training. These measures help ensure that chiropractors are providing safe, effective, and high-quality care to patients. Promoting collaboration with other healthcare providers: Medical Staff Bylaws may require chiropractors to collaborate with other healthcare providers within the organization. This collaboration helps ensure that patients receive comprehensive and coordinated care. By working collaboratively, chiropractors can also share their expertise with other healthcare providers, improving the overall quality of care provided to patients. In conclusion, Medical Staff Bylaws are essential for chiropractors practicing within a healthcare organization. These bylaws establish the rules and regulations governing chiropractic practice, ensure compliance with accreditation standards and regulatory requirements, and help ensure that chiropractors provide safe, effective, and high-quality care to patients. By following these bylaws, chiropractors can help ensure that they practice within their areas of expertise and training, collaborate with other healthcare providers, and provide the best possible care to their patients. Avoid credentialing pitfalls with a dedicated compliance and credentialing service like CredEdge. Book a consultation to learn more Book a Consultation
Mastering the Documentation Jungle
Welcome to the latest episode of Genesis Nation, where industry experts converge to unravel the intricacies of chiropractic practice and technology. In this captivating discussion, Dr. Gregg Friedman takes center stage, shedding light on the often underestimated yet pivotal aspect of documentation in chiropractic care. Unveiling Bulletproof EMR: The Convergence of Practice and Technology Dr. Friedman, a distinguished chiropractor with over three decades of experience, unveils the genesis of Bulletproof EMR. Drawing from his unique perspective as both a practitioner and innovator, he shares the inspiration behind crafting a documentation system that not only streamlines workflows but also ensures adherence to stringent regulatory standards. Reflecting on his journey from the era of floppy disks to the dawn of cutting-edge solutions, Dr. Friedman reminisces about the evolution of documentation software. From the cumbersome days of Scantron forms to the advent of palm-sized devices, he highlights the transformative power of technological innovation in revolutionizing chiropractic practice. The Catalyst: A Pivotal Personal Injury Case A pivotal moment in Dr. Friedman’s career came with a personal injury case that sparked a revelation regarding the critical importance of comprehensive documentation. Faced with the demand for meticulous records from insurance companies, he embarked on a three-year quest to unravel the elusive standards governing chiropractic documentation. Decoding CMS Guidelines: The Key to Compliance Dr. Friedman’s immersion into the world of independent medical examinations unearthed glaring deficiencies in chiropractic documentation practices. Central to his revelation was the recognition of CMS guidelines as the gold standard for demonstrating treatment efficacy. By aligning documentation practices with specific metrics mandated by CMS, chiropractors can not only enhance patient care but also safeguard their practices against audits. The Blueprint for Effective Documentation Drawing from his vast expertise, Dr. Friedman distills the essentials of effective documentation: Precision in Assessment: The assessment section of the SOAP note emerges as a linchpin for showcasing treatment outcomes. By meticulously documenting improvements in pain intensity and frequency for each condition, chiropractors can provide irrefutable evidence of treatment efficacy. Functional Outcome Questionnaires: Transitioning from generic pain scales to targeted functional questionnaires empowers chiropractors to gauge patient progress accurately. Simplifying questionnaire formats ensures patient compliance and yields actionable insights for tailored care plans. Trial-Based Care Planning: Embracing a trial-by-trial approach enables chiropractors to adapt dynamically based on patient response. Documenting measurable improvements at the end of each trial not only justifies ongoing care but also fosters patient engagement and satisfaction. Empowering Practitioners: A Call to Action In conclusion, Dr. Friedman dispels the myth of documentation intimidation, urging chiropractors to embrace a proactive stance towards compliance. With Bulletproof EMR as their ally, practitioners can navigate the documentation landscape with confidence, ensuring optimal patient outcomes and practice success. Join the Conversation For those eager to delve deeper into the nuances of chiropractic documentation and compliance, Dr. Friedman’s webinars and speaking engagements offer invaluable insights and continuing education credits. Stay tuned to Genesis Nation for updates on upcoming events and empower yourself to thrive in the ever-evolving world of chiropractic care. In the pursuit of excellence, let us heed Dr. Friedman’s guidance and embark on a journey of mastery in chiropractic documentation. Together, we can elevate our profession and transform lives, one meticulously documented SOAP note at a time.
Top 3 Compliance Mistakes That Can Cost You Big
Did you know that a whopping 25% of chiropractors face audits by Medicare every year? Non-compliance with coding and documentation rules can lead to denied claims, hefty fines, and even legal trouble. But fear not, fellow spinal adjusters! By understanding some common mistakes and utilizing valuable resources, you can ensure your practice thrives on the solid foundation of proper documentation. In this blog post, we’ll be diving deep with Kathy Weidner, a renowned expert in chiropractic compliance coding, to explore the top 3 mistakes chiropractors make. We’ll also unveil how KMC University can be your knight in shining armor, helping you navigate the complexities of compliance and avoid a financial and legal nightmare. Mistake #1: Medicare Mystery: Enrolling or Ignoring Part B? Here’s a shocker: you cannot treat a Medicare Part B patient without being enrolled yourself. Many chiropractors mistakenly believe they can avoid enrolling by seeing only cash patients or using ABNs (Assignment of Benefits) for everything. But this is a recipe for disaster. An ABN is only valid for services no longer covered by Medicare, and guess what? Most chiropractic adjustments are covered under Part B! Failing to enroll simply means you can’t bill Medicare for your services, leaving you hanging for reimbursement. Think of it this way: Imagine a patient with a valid Medicare card walks into your clinic. They need an adjustment for their chronic lower back pain – a service covered by Part B. If you’re not enrolled, you can’t submit a claim to Medicare. The patient might pay you upfront, but good luck collecting the remaining balance from Medicare. Now, multiply this scenario by dozens of patients each month, and you’ve got a serious financial headache brewing. Mistake #2: Medicare Advantage Maze: In-Network or Out? The world of Medicare can be confusing, especially with the rise of Medicare Advantage (Part C) plans. Some chiropractors believe they must participate in these plans to treat patients. Not true! These plans are offered by private insurance companies, and patients have the option to choose in-network or out-of-network providers. Here’s the breakdown: In-Network: If you choose to participate in a specific Advantage plan, you agree to their terms and reimbursement rates. Patients with that plan will likely have lower out-of-pocket costs if they see you. But the flip side is the plan might dictate your treatment approach or limit the number of visits covered. Out-of-Network: You can choose to be out-of-network for all Advantage plans. Patients will likely have higher out-of-pocket costs to see you, but you have more control over your treatment decisions and fees. The best option for you depends on your practice philosophy and patient base. Whichever path you choose, understand the rules and ensure you’re billing correctly. Mistake #3: Code Quest: Google vs. Experts? Don’t Even Go There! We’ve all been there – a complex coding question pops up, and Google beckons. But hold on, partner! Relying on unreliable internet searches or asking friends for advice can lead you down a dangerous path. Coding and documentation rules are intricate, and a seemingly minor mistake can snowball into denied claims and audits. Think of it this way: Imagine confidently billing a specific code for a complex spinal adjustment based on a Google search. Months later, you receive an audit notice, and it turns out the code you used wasn’t appropriate for the service provided. Now you’re facing the hassle of justifying your billing, potentially having to repay received funds, and worst-case scenario, facing penalties. Yikes! The Key to Compliance: Partnering with KMC University Just like you wouldn’t perform a complicated spinal adjustment without proper training, tackling compliance shouldn’t be a solo mission. Here’s where KMC University, Kathy Weidner’s brainchild, comes in as your ultimate compliance companion. KMC University offers a treasure trove of resources designed specifically for chiropractors: Comprehensive Online Courses: Dive deep into specific topics like Medicare billing or documentation best practices. Quick Answer Library: Stuck on a specific coding question? Get instant clarity with their library of expert-vetted answers. Template Toolbox: Streamline your documentation process with customizable templates for chiropractic notes, progress reports, and more. Training Videos: Learn at your own pace with informative video tutorials that explain complex topics in an easy-to-understand manner. Expert Consultations: Need one-on-one guidance? KMC University connects you with certified compliance specialists who can answer your specific questions and help you navigate complex situations. Empower Your Practice, Safeguard Your Future Now that you’re armed with knowledge about common compliance mistakes and the valuable resources available through KMC University, take action to safeguard your practice! Download KMC University’s Free Compliance Checklist: Identify any potential gaps in your current documentation and coding practices. Browse KMC University’s Course Catalog: Find a course that addresses your specific needs, whether it’s mastering Medicare billing or staying updated on the latest coding regulations. Schedule a Free Consultation with a KMC Specialist: Discuss your unique challenges and get personalized guidance on achieving compliance success. Remember, prioritizing compliance isn’t just about avoiding penalties; it’s about protecting your practice’s financial stability and ensuring you can continue delivering exceptional chiropractic care to your patients with peace of mind. Don’t wait until it’s too late. Take the first step towards a compliant and thriving chiropractic practice today!
What Are the Joint Commission’s Credentialing Standards and How Does It Apply to Chiropractic?
The Joint Commission is an independent, non-profit organization that accredits and certifies healthcare organizations and programs in the United States. The Joint Commission has established credentialing standards for healthcare providers, including chiropractors, who provide patient care within accredited healthcare organizations. These standards are designed to ensure that healthcare providers meet certain requirements for education, training, licensure, and competence and that they are able to provide safe and effective care to patients. The Joint Commission’s credentialing standards require healthcare organizations to: Verify the qualifications and credentials of healthcare providers, including chiropractors, prior to granting clinical privileges. Establish and maintain a process for ongoing monitoring and evaluation of healthcare providers’ competence and performance. Ensure that healthcare providers receive ongoing education and training to maintain and enhance their competence and skills. Document and maintain accurate and complete records of healthcare providers’ credentials, qualifications, and performance. Specifically, for chiropractors, the Joint Commission’s credentialing standards require that healthcare organizations verify the chiropractor’s licensure, education, training, and certification, as appropriate. The organization must also assess the chiropractor’s competence to perform specific procedures or provide specific types of care, such as spinal manipulation, and grant clinical privileges accordingly. The organization must also monitor and evaluate the chiropractor’s performance and competence on an ongoing basis and ensure that the chiropractor receives appropriate continuing education and training. In summary, the Joint Commission’s credentialing standards apply to chiropractors by requiring healthcare organizations to verify and evaluate their qualifications, competence, and performance before granting clinical privileges. These standards are designed to ensure that chiropractors and other healthcare providers are able to provide safe and effective care to patients within the context of an accredited healthcare organization. Learn more about how CredEdge simplifies credentialing and protects your revenue: Schedule a Free Credentialing Consultation Book a Consultation
How to Get Credentialed for Insurance
Credentialing for insurance coverage is a vital step when establishing a private practice. The process involves application, information verification, and contract negotiation with insurance providers. It typically takes 90-120 days to complete. Essential information includes NPI and CAQH ID, malpractice insurance, and tax-related details. A comprehensive practice management platform like ClinicMind streamlines credentialing, along with billing, scheduling, and other business aspects, allowing providers to focus on patient care.
Compliance Worries Eliminated
Eliminating Compliance Worries was Key for this High-Volume Practice Genesis Chiropractic Software offers today’s Chiropractic office a dramatic edge in in compliance. In 10-15 seconds, this no-read, no-write, touch screen system allows you to spend more time with your patients and reduce any worries about compliance and audit risk. Today’s feature article is about a doctor who operates a high-volume practice and was tired of worrying about compliance issues as his practice grew. Dr. Tony Nalda, D.C. at Celebration Family Chiropractic in Florida, had real concerns about patient compliant documentation. As his practice grew to over 1500 patients a week. He was having a hard time with other EHR systems and needed a find a way to both manage his patient care and eliminate the worries about patient compliant documentation that comes with a high-volume practice like his. When he found Genesis Software, he knew he had found his solution. “I never really had a system where I could actually change notes and update them directly,” says Tony. “It’s not only helped me to stay compliant but I’ve stopped worrying at night while I sleep whether or not the documentation is right, because I am able to do it in real-time. It’s amazingly complete.” Dr. Nalda’s practice is a blend of cash, insurance, and personal injury, and as such, he worried about being able to maintain the level of compliance needed to continue his success. But, Billing Precision’s Genesis Chiropractic Software is designed to maximize efficiency while maintaining compliance standards. Automatic compliance alerts embedded in the Genesis Chiropractic Software ensures that you are aware of potential compliance risks. “The documentation has been amazing for me and my practice and allowed me to stay on top of things, where I really had a hard time with other systems I was using previously.” Genesis Chiropractic Software excels where other systems fail because it becomes infinitely more valuable as your practice grows. By using Genesis software, your practice will see increased patient revenue, retention, and compliance. And, your practice can continue to operate in any configuration, whether as a cash, insurance, and/ or personal injury. No matter what size of practice you have, Genesis Software for Chiropractors gives clients all the tools they need to stay compliant and sleep easy knowing you are using the best system available to give your patients the care they deserve. Contact us today to see how we can help you achieve the confidence and peace of mind that comes with Billing Precision and Genesis Chiropractic Software.
Prevent Chiropractic Compliance Failure
Three Key Practice Compliance Skills in a Genesis Training Webinar Compliance with laws and regulations is very important. Practice Owners and Management Staff regularly have questions about how to maintain a compliant practice, including patient visit documentation. How can you keep up with changing regulations and multiple participants when you have a lack of knowledge and a lack of time? Watch this free webinar to learn more. Read the transcript: Reuven: Hey, everyone, and welcome to our webinar today on “The Secrets to Prevent Compliance Failure.” Compliance, obviously, is one of the biggest things that preys on practices today especially in the physical health realm. Whether you’re a chiropractor, physical therapist, mental health, it really doesn’t matter. Across the whole spectrum, you know, you see these situations where compliance becomes a real problem. And so when we talk today, we’re gonna get to the root cause of the problem. We’re gonna talk about, what is so important when it comes to compliance and how is it that our solution really helps you to prevent issues with compliance? And in order to do that, we’re gonna talk about obviously, why that problem is important, why compliance is important. We’re also gonna talk about why compliance is so difficult. You know, one of the biggest questions we get asked on a regular basis is why can’t this just be super easy? And there are solutions out there that will try to do that for you, but often times, they won’t do it in a compliant way, and so you end up being faster but less compliant which, in the end, is not good for your practice. So the real question is how do you maintain a compliant practice? You know, and that includes your documentation. And really, the question becomes more specific in that you have to maintain compliance in spite of things like changing regulations and, of course, we talk about how regulations will change starting with the federal level, with Medicare, and then Blue Cross Blue Shield, and then out to the rest of the commercial insurances, and then, of course, then to the state boards. And the next issue is with multiple participants, you know, different people that have their hands, that have their fingers in different pies and, of course, obviously, a lack of time, you know, with regards to just how much time you can spend. You know, it’s easy to say that if you had an hour per document that you could be super compliant without even using a system, but it’s really not practical. And the other side of it is that as a clinician, you know, we’re really trained to treat patients, not treat, you know, a healthcare system that requires so much of us. And so this lack of knowledge becomes a real debilitating situation to the point where, you know, there’s an entire industry surrounding compliance outside of solutions like ours where, you know, practices will spend lots and lots of money to make sure that they can avoid losing a lot more money. And so this problem really is really big and really complex and, you know, what we’re gonna try to do today is really simplify that problem and make it easier to understand and easier to solve. So the next question is why is it important? And that really comes down to a few things, and the first one is, in the course of running a practice, you know, there’s always gonna be an expected rate of error. So this is a really basic idea. No matter what you are doing, there’s always going to be mistakes that are made, and that’s just a factor of being human. And a lot of people say, “Well, if you automate it all, then you get rid of mistakes.” And what we find actually is, in technology, there’s also an expected rate of error. For example, you know, any of you, Windows users, will remember when the new version of Windows comes out, there are always issues with it, and so, they always have to update it, and you always have to download these Windows’ updates. And we find the same thing with Apple. Everybody remembers the big debacle with…I think it was Apple iOS 5 or 6 where, you know, things just started crashing on devices like iPads. And so what we find is that there’s always a percentage of error especially when you have people, especially when you have technology, but especially when you have both working together. And so it’s not a matter of saying, “All right, well, I expect errors which means that I’m kind of at a loss to begin with,” it’s more a matter of, “Okay, I understand that there’s a problem, the next question is how do I address that problem?” So we wanna understand that, of course, any errors can result in costly penalties, we wanna be aware of the effect of our mistakes so that we can focus on ways to minimize them. So the next question really becomes why is it so difficult to solve? And so with so many moving parts in a practice, you know, you’re dealing with yourself as an owner or yourself as a front office practice manager, whatever it is you’re doing, but you have practitioners, you have front office staff, you have practice managers or office managers, you have the patients, which are the most moving part in your office, you know, and then, of course, you have all the supporting things like the solution that you’re using or anything like that. So you have lots and lots of moving parts with different people, some of which have different processes and, really, that are relying on different technologies. And so take all of that and then add the complexity of a constantly changing environment with regulations. And, of course, knowing that you might have different sets of regulations because Medicare might have changed things before
Compliance | Reducing Documentation Time
A case of writer’s cramp Is there a way for Dr. Ben to spend less time on documentation and more time with his patients? Ben sat at his desk shaking out his hand, which had cramped up after 10 minutes of concentrated writing. He knew how important it was to provide accurate documentation of patient visits but capturing every detail in writing, then making Luisa type it into the computer, was eating up valuable time for both of them. Plus, Luisa was forever complaining about his handwriting, which he admitted was difficult to read. There was a knock on his office door. “Come in!” he called. Luisa entered with a smile. “Hello, Dr. Ben, I was wondering if you had a moment,” she asked. “Of course, Luisa, what’s on your mind?” Ben asked. “I’ve been working on entering your patient notes from last week and it’s taking me a long time,” she explained. “I know you try to be thorough but there are times when I need to extrapolate certain tidbits of information based on what I know about the patients.” “Well, we’re all taught when we go into medicine that if we don’t write it down, it didn’t happen,” said Ben. “I do try to capture every detail I can.” “And I do appreciate your efforts,” said Luisa. “But I’m not just dealing with the SOAP notes – I need to include images, forms – such as Medicare, intake and verification of benefits – lengthy tests and more.” “How much time would you say this is taking you in any given week?” asked Ben. “I haven’t tracked my time but it takes hours,” said Luisa. “Not just in typing and attaching related documents, but also in touching base with you when I have questions that I can’t figure out from your notes or past patient records. That takes time away from your day – and your patients – as well.” “It used to be so much simpler,” mused Ben. “When I opened this practice, I could scribble myself some notes, stuff them in the patients’ paper files and forget about them until the next patient visit. I was able to spend so much more time with my patients!” “It’s not just about spending time with the patients,” said Luisa. “Our goal is to help patients get better, and to feel so much better that they feel compelled to bring family and friends who may be suffering to see you as well.” “That’s true – we need happy, referring patients to make the practice grow,” agreed Ben. “I wish there was a way to keep accurate, compliant notes in less time.” “You mean besides taking that handwriting course I’m always nagging you about?” teased Luisa. Is there a way to reduce the investment of time in documentation so that Dr. Ben can focus on his practice and his patients? Disclaimer: For HIPAA compliance, all characters appearing in this post are fictitious. Any resemblance to actual persons or actual events is purely coincidental.
Time to Worry? | ONC Certified Chiropractic Documentation
Can Genesis take away Dr. Ben’s worries? By Dr. Brian Capra “You could have called me!” Carmen spoke from the foot of the stairs. “I’m sorry, sweetheart,” said Dr. Ben, dropping his keys into the bowl on their hall table and closing the door behind him, “but things got away from me at work. Where’s our little guy?” “In bed,” Carmen said pointedly. “After he and I gave up on you and ate the dried-out, overcooked dinner that sat in the oven for an extra half-hour while we waited, I bathed him and read his story and put him to bed.” “I didn’t realize it was so late,” Ben protested. “I guess not. And you weren’t answering your phone–” “I was talking on my phone, and the office phone–” “Oh, I know about the office phone. I heard the message several times. It says what to do in case of a medical emergency, but not in case of worrying because you don’t show up for dinner and I don’t know where you are.” “I’m sorry,” Ben sighed. “Is there any dinner left?” “You mean the overcooked, dried-out dinner? Sure. Let me get you some.” Carmen stalked into the kitchen. Ben followed her. “I’m sorry I didn’t call and I’m sorry you were worried, but could we put that aside for a moment? I was actually looking forward to telling you that I think I found a solution for the ONC certification issue.” Carmen gave Ben a sidelong look. She fixed a plate and put it into the microwave. “Okay, tell me,” she said. “First of all, IRS code 179 allows me to deduct the entire cost of the software for this change. I haven’t hit $500,000 in deductions yet, so I can basically let Uncle Sam chip in on any added software costs.” “That’s great news!” Carmen set the plate in front of Ben and slid into the chair next to his. “Plus,” Ben continued, taking a bite, “since I’m already using Genesis software, which is certified, I’m not looking at starting over. They sent me an eBook that goes into detail on what I need to do.” “No more research?” Carmen asked, thinking of the time Ben had been spending searching for answers to all his questions about meaningful use certification. “None. They can help me identify the objectives I’ve already met or can meet quickly, so I can put my time and energy into working hard on the ones that need hard work.” “That sounds good.” Carmen was silent, watching Ben eat. “Better than that dinner.” “Dinner’s fine,” Ben assured her. “Dinner’s always great when you fix it. And I appreciate your ability to be happy for me even when you’re mad at me.” “I know this is a big deal for you,” Carmen acknowledged, “but you know you’re a big deal for me, and I was worried.” “And worry quickly becomes anger when you realize you’ve put in all that worrying time for nothing,” Ben laughed. “I’m not angry about the solution to my electronic health records issues, though, let me tell you. Just relieved. There’s still plenty of work to be done, but no more worrying.” Can Genesis take away Dr. Ben’s worries? Disclaimer: For HIPAA compliance, all characters appearing in this post are fictitious. Any resemblance to actual persons or actual events is purely coincidental.
