Genesis Chiropractic Software Has Made Life Easier
Patient Retention With Genesis Chiropractic Software Has Made Life Easier for This Chiropractor In our last blog post, we looked at a just a couple of the success stories Chiropractors have experienced using Genesis Chiropractic Software in their practices. Today, I wanted to take you to the office of Dr. Charles Majors. Dr. Majors has a high-volume practice, with 1,500 patient visits each week. Leveraging the power of Genesis in his practice has allowed him to increase patient retention, collection, compliance, referrals, and more. According to Dr. Majors, Genesis has, “allowed our collections to go up.” Since he no longer has to worry about collections and the practice’s cash flow, he can stay focused on what’s really important – his patients. “As a chiropractor, my number one thing is putting my hands on patients and changing their lives… not having to worry whether the money is happening. With Genesis and Billing Precision, it’s like having an amazing C.A. (chiropractic assistant) in your practice, who is collecting and getting it done.” Genesis has also helped Dr. Majors improve patient retention. With Genesis, he always knows exactly where a patient is in their treatment plan. He can pull up their x-rays and go over them with the patient and says that Genesis is quicker and more efficient than his previous system. “I can look right at the screen and know if the patient has missed an appointment. I know that instead of being three times a week, they’ve been two times a week. If I can move them to three times a week – like they should be – it saves their life and increases collections.” Genesis Chiropractic Software makes it easy because when patients scan in at the front desk, if they are missing appointments, a red screen pops up. Dr. Majors’ staff immediately know to talk to the patient about scheduling their visits. Dr. Majors says, “Since we’ve gotten (Genesis) and Billing Precision, patient retention is better. Patients are staying longer… compliance is better.” With patients staying on schedule with their treatment plans and remaining in care longer, collections are way up for Dr. Majors, all without him having to work more to get it done. Another benefit, he has seen has been an increase in referrals for his practice. Dr. Majors attributes this to the fact that since patients aren’t missing visits, they are getting better faster and telling others about it. According to Dr. Majors, there are also hidden benefits to having these systems in place. He says, “When collections go up and volume goes up, C.A.’s are happier and life gets easier.” Dr. Majors has seen the power of Genesis Chiropractic Software at work in his practice. From increased collections and patient retention to happier patients, who refer more, Genesis has helped transform his high-volume practice and make life easier for him and his staff.
Patient Retention Success Stories
We’ve talked a lot about how putting Genesis Chiropractic Software to work in your office can help you create a better patient experience, increase revenue, improve patient retention, and just generally make your life easier. Today, I wanted to take the chance to introduce you to two of our real-world success stories, doctors just like you who leveraged the power of Genesis and have seen the incredible results first-hand. The first doctor I’d like to introduce to you is Dr. Chris Zaino. Dr. Zaino’s practice sees 2,600 patient visits each week. A high-volume practice like this one is an amazing opportunity to change the lives of so many patients through the power of Chiropractic, but also provides many opportunities for patients to fall through the cracks. That’s why Dr. Zaino is so happy with the access to patient care plans that Genesis provides. Dr. Zaino says that the Genesis heat index that shows him and his staff immediately through a color-coded system whether a patient is missing visits gives him the opportunity to take action right away and get patients back on track with their care plans. In the Genesis system, when a patient is compliant with their care plan, the screen you see is white. If they miss a visit, it turns pink to warn you that they need to get back on track. If more visits are missed, the screen will be red. According to Dr. Zaino, that red screen is great for reminding him to take the time to connect with his patient and explain to them the importance of their care because for every visit they miss, they are “going backward”. Dr. Zaino says, “It’s all about connecting and connecting can be done in a split second if you’re doing it right.” Another doctor, who has harnessed the power of Genesis in his office is Dr. Jason Haas. Dr. Haas loves the fact that the Genesis system is set-up to provide easy interface with the Posture Screen software. He uses the Posture Screen tools in his office to educate his patients on what their posture looks like, should look like, and to provide follow-up data on changes in their posture as a result of their compliance with their care plan. With Genesis and Posture Screen, Dr. Haas’ patients can see immediately what their posture looked like prior to care and how it has improved. Dr. Haas says, “Genesis makes it easy to use with their interface. This gives us an incredible practice certainty we couldn’t get with other practice software.” The successes that Dr. Zaino and Dr. Haas have had with Genesis in their practices is just a small sampling of the incredible stories we have received from doctors who have implemented the software in their Chiropractic offices. From increasing patient compliance to simply making running their offices more efficient and intuitive Genesis has provided countless benefits to our doctors.
Move Your Chiropractic Software to the Cloud
7 Hidden Benefits Of Moving Your Chiropractic Software to the Cloud The cloud is now used in everything from the banking you do online to shopping on Amazon. What you may not know is how moving to the cloud can help your Chiropractic office run more smoothly and efficiently, provide the highest quality patient experience, and even protect you and your patients in the event of a disaster. Let’s take a look at four benefits you may not have thought of that come with moving your practice management to the cloud with Genesis Chiropractic software. Benefit # 1 – Works on any computer Because Genesis Chiropractic Software is in the cloud and works on a browser you can use it on any of your current computers or tablets as soon as you become a client. Mac, PC, iPad. Anytime, anywhere, from anywhere there is a internet connection. Benefit # 2 – No server hardware necessary With Genesis’ cloud-based system, all you need is an internet connection to be up and running. No expensive hardware installations are required to immediately put your practice management system in place and begin streamlining your day-to-day operations and providing the best patient experience possible. In fact, thanks to the widespread availability of high-speed internet options, it has never been easier for your Chiropractic practice to take advantage of the benefits cloud-based technology delivers. Benefit # 3 – No in office down time Since Genesis is online, you can run all of your computers off of one hotspot or cell phone connection should your internet connection fail. Most newer computers have their own battery source where in the past this was limited to just laptops and tablets. That means that even when the power goes out you can still run your entire office with just a cell phone connection. No interruption in patient flow. Benefit # 4 – Speed Genesis has thousands of users accessing its’ database of millions of patients each and every day. Doctors are astounded by the speed of the system. With other systems you’ll notice the system gets slower and slower the more patient data you add to the system. Benefit # 5 – Fast and easy implementation With Genesis Chiropractic software, transitioning to the cloud is quick and intuitive. There are no implementation hurdles to overcome and our coaches meet with our clients monthly to ensure the best results from Genesis’ fully integrated Scheduling, EHR, and billing services. Genesis will even assist you when needing to transfer patient demographics from your old system. Benefit # 6 – Unmatched security With Genesis and our cloud-based practice management system, you can be assured of the highest possible security for your patient records. You still own your data. Contrary to what most non-cloud based software companies tell prospects. Your data is stored in HIPAA compliant data centers with redundant onsite and offsite backups. There is a team onsite 24/7 should there ever be a problem with any of the servers. All data changes are protected bank-level security and encryption. Two factor authentication for those that choose to take their security to the next level and stay ahead of security standards. You can make sure different employees have different access levels to the system and even prevent them from logging into Genesis when they are not in the office. Eliminates your liability. All healthcare business are required to carry insurance on their data security. Most are unaware and never get it leaving a huge liability exposed. Storing your PHI in Genesis mitigates this risk. Security with Genesis is the new industry standard and unmatched. Benefit # 7 – Protection from data loss In the event that a disaster strikes, Genesis Chiropractic software offers an additional benefit with its cloud-based technology – secure data backups. Even if you suffer a fire, flood, or tornado, your data can be accessed when you need it. The Genesis data center took a direct hit from hurricane Sandy and experience zero downtime for any of its’ clients across the country and overseas. Genesis Chiropractic practice management software and chiropractic billing service offers both cloud-based ONC-certified software and a rich set of built-in and optional chiropractic software services you can easily implement in your practice. Because of this, Chiropractic software reviews consistently places the Genesis chiropractic EHR, chiropractic soap notes, customer service and chiropractic billing services as tops in the industry. The Genesis system is designed and built by chiropractors for chiropractors, integrating leading technology with easy-to-launch chiropractic practice management software system; a chiropractic software platform that is affordable and powerful enough to help you automate your practice management and increase your practice profitability and provides unmatched security and protection in the event of a disaster. When it comes to choosing a practice management system for your Chiropractic practice, the benefits of that come with moving to the cloud make it the clear winner.
Why We Eat Our Own Dog Food
]Yes, I know… pretty gross title but it’s true and it’s important to you and your Chiropractic practice. You may have heard it before. Bill Gates said that at Microsoft, “We eat our own dog food”. That means that we never ask you to use something that we don’t use ourselves. And, I’ll say it again at Genesis Chiropractic Software, we eat our own dog food. So, why is it important to you? Let me explain a little bit about how we operate here. We implemented a coaching system, helping Chiropractors to utilize our Single Point Management System in real time. Genesis coaches meet with our doctors every single month. They’re not sales people. They meet with them both at the beginning and throughout their life cycle as clients with us. That’s a lot of meetings. To keep track of all of this and make sure nothing ever slips through the cracks, we use our own scheduling system. The same system that we help doctors implement in their practices is the exact system we use. I challenge you to find another software company that sells the software and systems they use in their own business. We never ask you to use something that we don’t use ourselves. We not only know our system inside and out, we believe in it so fully that it is the only one we will use. At Genesis, we use the same Single Point Management System for no-shows and no future appointments to make sure that our clients get the ultimate client experience just like their patients receive the best patient experience possible. By checking our tasks in real time, we can look at what a client is telling us if they don’t show up for a meeting with their coach. We can catch red flags immediately to boost client retention. After all, I want to retain my clients just as much as you want to retain your patients. Here at Genesis we prove that our software and Single Point Management System system is the best because we use the exact methodology that we use for our clients. We use the exact same technology that we would ask you to use. Is there any other software out there that does anything other than just make you big promises about what you’re going to get? Some of it’s true but the reality is that they have a sales person who’s not going to be there to help in three weeks or three months or three years. With Genesis, your coach not only does your initial analysis with you, they also meet with you every single month so that you get more and more out of your workflow. You ask your patients to be proactive about their health. Shouldn’t you be proactive about the health of your practice? Isn’t it time to schedule your dream practice analysis and find out how Genesis Chiropractic software can improve your profits, workflow, and patient retention. After all, we eat our own dog food and it has made our business soar.