Old Dogs and New Tricks

old dogs and new tricks

Can Dr. Wilson make the changes at his practice on his own, or does he need help? Is Dr. Wilson concerned about meaningful use? Ben’s patient sighed heavily. “I know I should eat better, sleep more, exercise, and all that, Dr. Wilson, but it’s hard to change at my age.” “Lifestyle changes can be hard at any age,” Ben agreed, “but the chiropractic lifestyle will make a difference for you.” “I was planning on dying young,” his patient joked, “but I never got around to it.” “I hear you! But since you’re going to be around for a lot longer than you expected, it makes sense to work on those changes. Try just doing one thing at a time. When that gets easy, move on to the next change.” “Okay, but you know what they say — you can’t teach an old dog new tricks!” As Ben prepared for the next patient, he thought about the changes he was going to have to make to meet the October 1 deadline for meaningful use reporting. Providers who had met Stage 1 meaningful use requirements now had to meet Stage 2 requirements, plus having to use 2014-certified software, even if they had used 2011-certified software for Stage 1. The incentives would be nice, but somehow it all seemed more complex now than it had when he had opened his practice. Dr. Wilson remembered his patient saying, “It’s hard to change at my age.” But he didn’t really feel that he was so much older than he had been the first time he’d thought about meaningful use. Maybe it really was more complicated this time around — or maybe, he thought as he listened to the bustle of the practice outside his door, his practice was more complicated. Getting everybody on board for something new was naturally going to be harder than setting things up for himself, and of course he had a lot more patients now, plus a family, so he had less free time. And of course handling the records of a dozen patients was a lot simpler than dealing with the number of records in the current system. When he had looked at the objectives and measures he’d have to meet, Ben realized that he couldn’t really tell whether he was in compliance or not without doing a lot of work with the data in the system, and he wasn’t sure he had anyone on staff who would find that kind of analysis easy. Ben always advised patients to take small steps and work up to big changes, but that might not be a possibility for the meaningful use requirements, since there was a deadline looming. Maybe he needed to form an action group at the practice — or get some outside help. Can Dr. Wilson make the changes at his practice on his own, or does he need help?   Disclaimer: For HIPAA compliance, all characters appearing in this post are fictitious. Any resemblance to actual persons or actual events is purely coincidental.

ICD-10: The Saga Begins

chiropractor software that handles ICD-10

ICD-10 News So, the changeover to ICD-10 got delayed from October 1, 2014 to October 1, 2015. And perhaps many of you are thinking, “Phew! That thing really sneaked up on us; thank goodness they’ve given us extra time.” It may be tempting to take comfort in the grace period you’ve been given. But if you stop to think about it, you’re better off getting your practice up to speed now, so you don’t have to worry about it down the line. And here’s the funny thing: ICD-10 didn’t sneak up on anybody. Truth is, the switch-over was originally scheduled for October 1, 2013 — a date that has since passed. Where would you be if that initial deadline hadn’t been delayed? Would you have been ready on time? If you aren’t sure of your answer, then you probably still aren’t set up for ICD-10… and why would you want to continue to linger in doubt? Now is the time for action, with the key benefit of time that can be better spent on building your practice. But wait, there’s more: How long do you think this ICD-10 changeover has been in the works? It wasn’t a sudden move. It may surprise you to know that the process actually began more than 30 years ago — and is based on a classification system developed by French physician Jacques Bertillon nearly a century before that. Why should providers prepare for ICD-10 in spite of the delay? Coming next week: ICD-10 Strikes Back  

Chiropractic Software | New Network Members in February 2014

new members

Forty-nine new network members across thirty-seven practices joined Genesis Chiropractic Software and Billing Network in February 2014! There is strength in numbers due to the shared knowledge – we call it the “Billing Network Effect,” as the billing performance of each member practice improves in step with the total volume of processed claims.Please welcome our new Genesis network members: Ben Sweeney, Casey Taylor and Joseph Gebhardt of 180 Chiropractic and Wellness, Franklin, Tennessee Lanai Stowe of Abundant Life Chiropractic, The Woodlands, Texas Jolena Strawmier of Advanced Chiropractic, Yuba City, California Roni Walker of All Health Chiropractic Center, Royersford, Pennsylvania Nick Zovath of Bold City Chiropractic, Jacksonville, Florida Tanya Hughes, Alison of CPB Spine Center, Windsor, Colorado Renee Honeycutt of Cornerstone Chiropractic, Charlotte, North Carolina Adrian Herndon of Crouch Family Chiropractic, Bowling Green, Kentucky Sarah Cassidy of Delano Chiropractic Center, Delano, Minnesota Angel Ochoa of Dr. Matthew Stuart Green, Oakland, California Erton Joseph C. Averion of Dr. Philip Delli Santi, Newark, New Jersey Leartis Lister of Fort Bend Corrective Health Center, Missouri City, Texas Sarah Weaver of Gateway City Chiropractic, St. Louis, Missouri Kaci Baggett of Gulf Coast Family Chiropractic, Gulf Shores, Alabama Nicole Salierno of Heritage Family Chiropractic, Olathe, Kansas F. Martin Streb, Melissa Gove, Sarah York, Emma Kinnear, Laura Dusha and Julie Streb of Hubbardston Family Chiropractic, Hubbardston, Maryland Dr. Wilson Nickolas of Indy Family Chiropractic, Indianapolis, Indiana Heather Kennedy of Justin Ard, DC, Brentwood, Tennessee Mary Grace of Kevin R. Candino, DC, Manalapa, New Jersey Christy Rataczak of Kingdom Family Chiropractic, Wheat Ridge, Colorado Maria Malak of Lombard Chiropractic, Lombard, Illinois David of Maryland Chiropractic, Silver Spring, Maryland Allison Lowe of Michael A Winters, DC, Paducah, Kentucky Michelle Adams of Miles Chiropractic, Glasgow, Kentucky Angie Lederer of Milonas Chiropractic, Naperville, Illinois Rebecca Dankert of Milwaukee Chiropractic Group, Oconomowoc, Wisconsin Dr Greg O’Neill and Angela Zitto of Maximized Living Health Centers, Celebration, Florida Elizabeth Tamminga of Middletown Family Chiropractic, Middletown, Kentucky Danielle Violand of Paris Chiropractic, Rockville, Maryland Dr. Matt Spangler of Peoria Family Chiropractic, Peoria, Illinois Samantha M Wampfler of Premier Chiropractic, Stockton, Illinois Gary Martin, Jennifer Rogers, Michelle Rhea and Brandon Bonds of Sports and Spine Chiropractic, Dallas, Texas Judith Carr of Total Lifestyle Chiropractic, Scottsdale, Arizona Holli Bunnell of Trinity Chiropractic, Naples, Florida Megan Reyes of True Health Chiropractic, North Myrtle Beach, South Carolina Alex Rogers of United Chiropractic, Myrtle Beach, South Carolina Emilie Durand of Victory Chiropractic, San Antonio, Texas Learn more about the Genesis Billing Network Effect. See what Dr. Troy Dreiling has to say about the Genesis Billing Network Effect. See what Dr. Chris Zaino has to say about the Genesis Billing Network Effect.  

Chiropractic EHR Software | Symmetry Spine and Wellness Center Dream Practice of the Month

chiropractic software ROI

Dr. Cynthia Boyd knows how to build a chiropractic dream practice: it takes hard work, a concerted team effort, and the expertise of Genesis chiropractic software and billing staff. “I have my dream practice,” says Dr. Boyd. “There are not many areas that need improvement.” The key to success for Dr.Boyd is balancing all aspects of practice management using Genesis cloud-based chiropractic software: “The [Genesis] system is amazing. I was 3,000 miles away for a month and I knew exactly what was going on.” Dr. Boyd doesn’t have time to micromanage her staff. With Genesis, she can easily track everyone’s individual performance anytime from anywhere. Dr. Boyd can also keep an eye on vital Key Performance Indicators, such as chiropractic billing, with the Genesis Radar. Best of all, Dr. Boyd does not have to change the way she runs her practice to optimize her workflow, complete her patient SOAP notes, and control compliance. As Dr. Boyd keeps growing her practice, she uses Genesis workflow engine to help manage teamwork among her staff and Genesis support team. The staff at Symmetry Spine and Wellness Center keeps the AR past 120 days low at 8 percent by consistently clearing the claims workbench while the weekly phone communications with her Practice Success Coach Heather Miller ensure her practice gets paid in full and on time. Coach Heather Miller: “Dr. Boyd is passionate about what she does and her business. She has found a balance with her practice and all of the other projects that she works on. Dr. Boyd trusts her employees to do their jobs without having to micromanage them. She has a great staff that works well together to get the job done and continue to grow the practice.  In the end it all comes down to teamwork.” Learn more about Key Performance Indicators for your practice. Learn more about optimizing your office workflow.