Insights for Thriving Healthcare Practices

The ClinicMind Blog is your go-to resource for growing a successful, compliant, and efficient healthcare practice. Whether you’re navigating billing complexities, staying ahead of regulations, or optimizing operations, our articles are here to help.

Choose the category options to search for valuable material that you need for running a thriving practice.

  • All Posts
  • Billing/RCM
  • Coding
  • Practice Management
  • Credentialing
  • EHR
  • Features
  • Marketing
  • Patient Retention
  • Patient Acquisition
  • Front Office/Scheduling
  • Success Story
  • Thriving Practice Tips
  • Bulletproof Documentation
How to Document for Wellness Patients

April 11, 2025/

This question comes up periodically. “What do we need to document for our maintenance patients?”  Let’s first define what we…

The Numbers Game

April 7, 2025/

Even though Chiropractic has been around since 1895, it’s still a pretty young profession, in the grand scheme of things.…

It’s Not About Insurance

April 3, 2025/

I know, good documentation helps us get reimbursed better by insurance. I get it. But… It’s Not Just About Insurance.…

The Shift

April 1, 2025/

Major League Baseball has been analyzing data, called Sabermetrics, since the middle of the 20th Century. All year long, even…

Documenting Treatment Goals

March 28, 2025/

Documenting treatment goals has been an issue for many chiropractors for years. For the few chiropractors who have made the…

Justified

March 28, 2025/

When documenting our Plan, as in what treatment was performed today, it’s important to remember that every form of treatment…

It is Complicated

March 26, 2025/

In my previous article, I wrote about how important a great Assessment is in our SOAP notes and how most chiropractors don’t…

Pain in the ASSessment

March 26, 2025/

There’s ONE part of our SOAP notes that I’ve been preaching about for years, but it seems as though not…

Documenting Subjective Complaints

March 19, 2025/

After being in practice for 32 years, teaching documentation and coding for about 20 years, reviewing records and performing IMEs…

Just Two Things

March 17, 2025/

I remember the “good ‘ole days” of chiropractic. The days when it seemed that everyone in America had health insurance,…

A Failure to Communicate

March 13, 2025/

In the old movie, Cool Hand Luke, the Captain said to Luke, “What we’ve got here is failure to communicate.”…

Dr. Igor Sobol, MD, PhD

February 17, 2025/

Healthcare practice owners face numerous challenges, including patient attraction, retention, staffing, regulatory compliance, and payer adversity. When left unaddressed, these…

Credentialing in Medical Billing Systems

February 1, 2025/

Credentialing in medical billing is crucial for ensuring patient safety and maintaining the quality of care provided by healthcare providers.…

October 25, 2024/

In the ever-evolving landscape of chiropractic practice, one often overlooked but critical aspect is credentialing. Dr. Brian Paris, alongside Natasha…

Information on the CrowdStrike Outage

July 26, 2024/

On Friday, July 19, 2024 at 04:09 UTC, Hospitals and healthcare clinics around the world faced significant disruptions in appointment…

June 24, 2024/

Welcome to Genesis Nation! Today, We are thrilled to introduce Dr. Justin Ohm from the International Chiropractic Pediatric Association (ICPA).…

June 10, 2024/

Welcome to the latest episode of Genesis Nation, where industry experts converge to unravel the intricacies of chiropractic practice and…

June 3, 2024/

Welcome back, Genesis Nation! Today, we have a truly inspiring guest with us—Dr. Courtney Gowin. Not only is she a…

April 29, 2024/

In the intricate world of chiropractic practices, where patient care and business operations intersect, finding seamless and efficient payment solutions…

April 15, 2024/

In the bustling world of chiropractic care, success isn’t just about adjusting spines; it’s about adjusting mindsets, strategies, and approaches…

April 8, 2024/

In this exclusive conversation with Dr. Mark Sanna from Breakthrough Coaching, we delve into the intriguing world of multidisciplinary practices,…

April 1, 2024/

Welcome to Genesis Nation! Today, we’re delving into the world of modern chiropractic marketing with the insightful Dr. Kevin Christie,…

March 27, 2024/

Healthy longevity isn’t just a buzzword anymore; it’s a national focus backed by significant investments and collaborations across various sectors.…

Straight-Through Billing

March 21, 2024/

Medical billing complexity and massive volumes of daily claims render manual claims processes incapable of protecting both the provider and…

No-Show Risk Management

March 21, 2024/

When patients miss appointments, they interrupt the flow of patient care, impede clinic productivity, and signal an eroding patient loyalty.…

February 25, 2024/

Update – July 15, 2024 Updates From Our CEO  Weekly Update: We continue to see improvement and hope to return to…

The Network Effect

February 12, 2024/

People handle adversity differently; some break down sooner than others. When a team focused on a common goal faces adverse…

Are You Someone’s Hero?

February 7, 2024/

In the last chapter we talked about hunger and the drive that must exist between all members of a patient…

Are You Hungry?

February 7, 2024/

Great, now Reuven wants to know if I’m hungry. Don’t worry, we’re not talking about hunger pains or anything like…

February 5, 2024/

In this enlightening conversation, we dive deep into Dr. Lona Cook’s chiropractic journey, a chiropractor, coach, author, and visionary leader.…

January 29, 2024/

In a candid conversation, Dr. Jen and Dr. Dean reflect on their journey that began in chiropractic school. From scribbling…

January 22, 2024/

Today, we’re diving deep into the world of chiropractic hiring with Dr. Mark Mouw, the founder of Chiro Match Makers.…

January 15, 2024/

In the ever-evolving landscape of healthcare, few stories are as compelling as that of Dr. Jeff Danielson, a chiropractor, visionary…

January 8, 2024/

In today’s exclusive discussion, we have Michelle Corrigan, Director of Operations at Genesis Chiropractic Software, joining us. Michelle, a seasoned…

December 27, 2023/

Dr. Fred DiDomenico of Elite Coaching, entrepreneur, chiropractor, bestselling author, coach, and a distinguished figure in the chiropractic world, shares…

December 21, 2023/

Dr. Travis Arrington, a chiropractor of the younger generation known for his dynamism and forward-thinking approach, has provided valuable insights…

December 19, 2023/

In an enlightening conversation, Dr. Brian had the pleasure of interviewing Mr. Tony Seymour, the mind behind Chiro Website Pro.…

AI in Medical Billing

December 6, 2023/

AI has revolutionized many different industries, and healthcare is no exception. In recent years, medical billing has benefited greatly from…

Claim Denial Management

November 28, 2023/

Partial denials cause the average medical practice to lose as much as 11% of its revenue (Capko, 2009).  Payers are…

Computer-aided Patient Scheduling

November 20, 2023/

Without a computerized scheduler, a practice has less than a 2% chance of earning the title of a “better-performing practice,”…

Value Adding for Maximum Profit

November 5, 2023/

I love this topic because it’s easy to miss the mark, especially since so many consultants and marketing firms misappropriate…

Why ClinicMind?

October 21, 2023/

DO YOU know a practice owner who wants more patients in her clinic, better pay-per-visit, and better collections? We all…

Factoring

October 16, 2023/

Introduction Factoring can improve cash flow and operational efficiencies, and it is used in many industries, including the healthcare sector.…

Fifteen Criteria for Best SaaS

October 1, 2023/

The use of Software as a Service (SaaS) in healthcare has transformed medical practice management by offering scalable, cost-effective, and…

Patient Loyalty

September 26, 2023/

Patient loyalty is essential for the success of healthcare organizations, both in terms of recurring revenue and new patient acquisition.…

September 12, 2023/

Incoming Fax Queue Access to the “Incoming Fax Queue” feature is out of beta testing now and available for everyone.…

ClinicMind External NewsLetter vol 3

May 31, 2023/

ClinicMind introduces Live Chat for real-time client support, enhancing convenience and issue resolution. New features like Incoming Fax Queue, Roster…

Coding and Billing Best Practices

April 27, 2023/

Medical coding and billing are essential for efficient revenue cycle management (RCM). Attention to reimbursements and accounts receivables (AR) is…

Dr with patient

April 24, 2023/

ClinicMind has acquired Affinity Billing to expand its revenue cycle management (RCM) services. Monthly updates include scheduler customization, waiting list…

team-young-specialist-doctors-standing-corridor-hospital

February 13, 2023/

Credentialing for insurance coverage is a vital step when establishing a private practice. The process involves application, information verification, and…

female-psychologist-consulting-patient-desk-hospital

February 13, 2023/

In private practice, focusing on patient care amidst administrative tasks is a challenge. To provide a more patient-focused service, doctors…

doctor-shaking-hand-patient

January 13, 2023/

More than ever before, consumers are paying close attention to how businesses operate. This means every interaction counts, with both…

businessman-checking-documents-table

December 12, 2022/

The insurance industry relies on shared risk and managing the financial float is crucial for profitability. Insurance companies invest premiums…

insurance-claim-form-document-application-concept (1)

December 12, 2022/

Payor-provider adversity in the healthcare industry results from opposing interests between insurance payors (companies) and healthcare providers (clinics). Payors aim…

What are insurance panels?

August 22, 2022/

Credentialing, or getting on an insurance panel, is crucial for healthcare providers. It boosts reputation, expands the client base, and…

Should I go into private practice?

August 22, 2022/

Starting a private medical practice is a significant decision. It offers more control but requires balancing business and patient care.…

Internal Vs External Billing

August 22, 2022/

Medical professionals must handle billing efficiently. While in-house billing may seem ideal, it comes with numerous challenges. Training, salary, compliance,…

July 23, 2021/

The fundamentals of chiropractic care involve spinal alignment and treating the body structure. However, the big picture involves addressing inflammation…

February 11, 2020/

Hi everybody Dr. Stuart Hoffman here to talk to you Today about something that has been a big issue in…

January 27, 2020/

 “Your expectations shape your reality. They can change your life, emotionally  and physically. You need to be extra careful…

January 5, 2020/

In the past years, a lot of chiropractors believed that only large businesses should use software to automate their various…

September 9, 2019/

  Working smarter not harder isn’t just a cliche! With this practice honing their skills, helping patients becomes easier when…

August 12, 2019/

  Everyone, Dr. Brian Capra here from Genesis Chiropractic Software. Tonight we’re going to talk about the three steps to…

August 10, 2019/

  Hey everyone. Dr Brian Capra here from Genesis Chiropractic Software with another episode. Today I want to talk to…

August 5, 2019/

  Hey everyone, Dr. Brian Capra here from Genesis Chiropractic Software. Today I’m going to talk to you about what…

July 16, 2019/

  Hey, everyone. Dr. Brian Capra from Genesis Chiropractic Software once again. Tonight I am going to talk to you…

July 8, 2019/

  Hey, everyone, Dr. Brian Capra here from Genesis Chiropractic Software. Thank you for joining again. This is really starting…

June 24, 2019/

Hey everyone, Dr. Brian Capra here from Genesis Chiropractic Software on a beautiful Saturday, June 1st, 2019 down in Boca…

January 19, 2018/

The Chiropractic Software that Provides Seamless Integration When you’re searching for the perfect chiropractic billing software for your practice, one…

Designed for Today’s Chiropractor

November 2, 2017/

Genesis is The Software Designed Specifically for Today’s Chiropractor. Developed specifically for today’s fast-paced chiropractic office – rapid documentation, built-in compliance,…

October 9, 2017/

New Genesis Flow Sheet and Travel Card for Exercises and Rehabilitation We have had many requests for a rehab flow…

September 28, 2017/

Introducing Review Wave! A new partner integrated into Genesis Chiropractic Software. Is it safe to assume that every Chiropractic office…

September 22, 2017/

Your Practice’s Central Nervous System As chiropractors we all know how important our patient’s central nervous system (CNS) is. After…

August 28, 2017/

5 Advantages Genesis Brings to Your Practice that Put You Ahead of the Game Your practice is your financial lifeblood.…

August 24, 2017/

Genesis Chiropractic Software User Training at ChiroFEST Sept. 7, 2017 We are excited to announce our first of many Genesis Patient…

August 17, 2017/

The Practice Management System for Every Practice Size The highest patient volume practices around the world use Genesis Chiropractic Software…

Genesis Kickstart

May 26, 2017/

Why You Should Kickstart Your Chiropractic Practice with Genesis Here at Genesis, we work with a lot of doctors who…

May 22, 2017/

Launch Your Associates into Instant Success and Profit! Launch Your Associates is a rare treat to learn from a man,…

Customized Support

April 13, 2017/

Genesis Support is Customized Just for You! Why Customer Support Matters Matter There is no doubt that the EHR software…

The Change that is Needed

March 28, 2017/

Genesis Chiropractic Software: The Change that is Needed Change your Mind and Change your Software. For over 18 years, Corrin…

February 24, 2017/

How to do Patient balances, payments, and statements. Patient balances on their account with your Practice can be easy to…

February 22, 2017/

Knowing When to Make the Switch to Genesis Chiropractic Software Many Chiropractors put off switching their EMR systems, worried about…

Third Party Apps

February 15, 2017/

Third Party Apps are integrated into Genesis Chiropractic Software. Third Party Apps have been added within the Genesis Chiropractic Software.  These…

February 13, 2017/

What Sets Genesis Chiropractic Software Apart? The Patient Experience. Yes, choosing the right software to manage your Chiropractic practice is…

February 8, 2017/

Eliminating Compliance Worries was Key for this High-Volume Practice Genesis Chiropractic Software offers today’s Chiropractic office a dramatic edge in…

Patient Portal

February 6, 2017/

See the Patient Portal within Genesis Chiropractic Software A new Patient Portal has been created within Genesis Chiropractic Software.  Your…

Add Multiple Specialties to your Practice

January 17, 2017/

How to Add Multiple Specialties using Genesis Chiropractic Software Multiple Specialties can be added to your practice with Genesis Chiropractic Software.…

Tips to Reduce Patient Balances

January 11, 2017/

Reduce Patient Balances with Genesis Chiropractic Software Patient balances… what are yours for your practice?  How do you know who…

Increase Revenue with ClearGage

December 8, 2016/

ClearGage is Integrated into Genesis Chiropractic Software As a Chiropractor you know that insurance collections and patient co-pays make up…

Patient Retention Tools Really Work

November 22, 2016/

Genesis Patient Retention Tools Really Work As a Chiropractor you know that patient retention is the life blood of your practice.…

November 16, 2016/

We’ve talked a lot about how putting Genesis Chiropractic Software to work in your office can help you create a…

Genesis Patient Accounts Can Verify Insurance

September 19, 2016/

How does your Chiropractic Practice handle Insurance Verifications, Authorizations and Referrals? As a Chiropractor you know that accurate patient insurance verifications,…

August 9, 2016/

How does your Chiropractic Practice handle Patient Accounting? As a Chiropractor you know that accurate patient accounting is a very important…

How to Write SOAP Notes Faster

May 3, 2016/

Use built-in SOAP Note Macros to type your narrative with clicks on macro buttons. Remember the good old days of…

How to Use Patient Care Plans

April 19, 2016/

Do you set-up care plans for your patients? Care Plans for your patients is a critical tool that you need…

How Do You Assess Your Practice?

February 29, 2016/

  How can you get your finger on the pulse of your practice? Assess your practice regularly because this week’s…

Top 10 Metrics You Should Track

February 26, 2016/

  What Metrics Should You Track in Your Practice? Are metrics important to you? Our clients have determined that these…

Create Checklists for your Patients

December 16, 2015/

  Checklists for Chiropractic Patients mean a consistent Patient Experience View this free webinar to see how to create checklists…

Fast Chiropractic Marketing

May 22, 2015/

  Learn the fastest way to get more new patients into your Chiropractic Office with the least amount of work…

Own the Phone

May 22, 2015/

  Man the Phone! The truth about how devastating the person who answers your phone can be to your business…

Defending the Subluxation

May 22, 2015/

  Learn how you can join a group of chiropractic warriors that have a vision to bring chiropractic subluxation adjustments…

Learn the Success Principles

May 22, 2015/

  Learn how Dr. Stephen Franson has taken brand new practices to 500 plus patients per week in months, not…

Top 10 Marketing Strategies

May 22, 2015/

  Learn the Top 10 Marketing Strategies to bring in new patients to your office and implement them in your…

New Patient Machine

May 22, 2015/

  Learn how to create a “new patient machine” for your chiropractic office that will bring in tons of new…

The 100 Year Lifestyle

May 22, 2015/

  Learn about The 100 Year Lifestyle, a lifetime of health and wellness from the author himself.  

Chiropractic Success Principles

May 21, 2015/

  Learn chiropractic success principles and the single most important factor to achieve success in your practice.  

May 21, 2015/

  Learn about Chiropractic Mission Trips to impoverished countries with this short webinar presented by Genesis.  

May 12, 2015/

  Learn what to do if your email is hacked and how it affects HIPAA compliance with this short webinar.…

May 7, 2015/

  Learn how to strengthen your chiropractic philosophy and become a more principled chiropractor with this short webinar.  

Chiropractic Financial Planning

May 7, 2015/

  Learn how to avoid money mistakes and use money saving tips with Chiropractic Financial Planning rules and then implement…

Audit Proof Your Chiropractic Practice

February 11, 2015/

An Audit Proof Chiropractic Practice is possible!  Learn how to audit proof your Chiropractic Practice. Detect your audit risk areas…

Prevent Chiropractic Compliance Failure

January 30, 2015/

  Three Key Practice Compliance Skills in a Genesis Training Webinar Compliance with laws and regulations is very important.  Practice Owners…

January 12, 2015/

Working It Out Can Dr. Ben get worked up enough about inefficient task management to make a change? “One, two,…

PostureCo Integrated Within Genesis

January 6, 2015/

PostureCo, Inc. is a technology company focusing on posture analysis and spinal x-ray mensuration EMR products for healthcare professionals. In…

January 5, 2015/

Hello from The Chiropractic Philanthropist & TCP Talks Virtual Summits! I’m sure you’ve been wondering about the details regarding the…

January 5, 2015/

One of Those Days Will disorganized task management derail efficiency at Dr. Ben’s practice? It was just going to be…

Old Dogs and New Tricks

June 9, 2014/

Can Dr. Wilson make the changes at his practice on his own, or does he need help? Is Dr. Wilson…

The Deadline Approaches

June 6, 2014/

Is Ben’s practice ready for the EHR deadline… or will he have to make more changes? Does he have questions…

Shedding Light on the Issue

June 2, 2014/

How will Ben and his practice cope with more changes? Worried about Meaningful Use? Ben was staring at his computer…

ICD-10 Redux | Questions & Answers

May 12, 2014/

As your practice is preparing for the impending ICD-10 changes, you might have many questions concerning billing procedures and software…

May 12, 2014/

Ninety-seven new members across fifty-six practices joined Genesis Chiropractic Software and Billing Network in April 2014! There is strength in…

ICD-10 Strikes Back

May 5, 2014/

Believe it or not, there is a method to the madness of ICD-10. The system was developed by the World…

ICD-10: The Saga Begins

April 28, 2014/

ICD-10 News So, the changeover to ICD-10 got delayed from October 1, 2014 to October 1, 2015. And perhaps many…

I’m thinking of a number…

April 23, 2014/

Why credit matters and what it takes to get the best rates available. Do you remember that commercial where the…

Finding a Standard of Success

April 21, 2014/

  “How are you doing? How are your KPIs?” On a personal level, that question seems easy enough to answer.…

Automatic Transmission

April 15, 2014/

  Doing things electronically can help make processing simpler Can automation make a difference in Dr. Ben’s credit card costs?…

April 9, 2014/

Sixty-six new members across fifty-four practices joined Genesis Chiropractic Software and Billing Network in March 2014! There is strength in…

Building Blocks

April 7, 2014/

A practice’s needs and concerns can stack up What’s the trade-off for Dr. Ben’s credit card dilemma? Ben added yet…

ICD-10 Delayed Until 2015

April 4, 2014/

  Author Rita Mae Brown said, “If it weren’t for the last minute, nothing would get done.” ICD-10 delayed! In…

To Swipe or Not to Swipe?

March 31, 2014/

Credit card processing has an effect on a practice’s bottom line. Now that Dr. Ben sees the potential problems with…

Who’s in Charge?

March 24, 2014/

Credit cards are a necessary, but often expensive part of doing business. Could Ben handle credit cards better at his…

Ripe for Success

March 18, 2014/

Software solution promises to be the “secret ingredient” By Kathleen Casbarro Will Ben’s new tech solution lead to the perfect…

Seeking Direction

March 10, 2014/

By Kathleen Casbarro For ICD-10 transition, It’s Essential to Choose the Right Path Should Ben start practicing the new style…

Note-Worthy

March 3, 2014/

Staff and Office personnel have to work together to make transition easier. Can Ben’s self-improvement plans cause trouble for his…

Play Time’s Over

February 24, 2014/

 By Kathleen Casbarro Clinicians need to keep coming coding changes in mind How can Ben get on track for the…

To Grow, You Have to Let Go

February 19, 2014/

By Garrett B. Gunderson How to Escape the Job Trap & Build a Real Business | Part 1 Are you…

And… action!

February 17, 2014/

By Reuven Lirov Practice management software ensures your movie has a happy ending. What belongs on Ben’s list of must-have…

ICD-10 | 100x  More Complicated | Q&A

February 12, 2014/

As your practice is preparing for the impending ICD-10 changes, you might have many questions concerning chiropractic billing procedures and…

Hanging In

February 10, 2014/

 By Reuven Lirov Office unease leaves practice owners dangling Are the problems in his practice Ben’s fault? Ben sighed contentedly…

Mistakes

February 3, 2014/

Office errors can spill over into patient care What are the consequences of mistakes in Ben’s office? “Honey, I’m home!”…

Into the Fire

January 27, 2014/

  Poor Communication Turns Up the Heat in the Office How do staff problems affect Ben’s chiropractic practice? “Ben? Can…

Something for the Pain

January 15, 2014/

By Kathleen Casbarro Simplifying coding issues can relieve practice tension How can software make a difference in the ICD-10 changeover?…

Appreciating the Layers

January 7, 2014/

By Kathleen Casbarro ICD-10 changeover represents a multi-level issue for practice owners What makes the ICD-10 changeover so challenging? “You…

Trouble Brewing

January 2, 2014/

By Kathleen Casbarro ICD-10 spells a major adjustment What will Ben’s chiropractic office face with the changes in insurance reporting?…

Code of Conduct

December 26, 2013/

By Kathleen Casbarro New coding regulations: A major adjustment for chiropractors What will the new ICD-10 codes mean for Ben’s…

Show Me the Money!

December 11, 2013/

By Reuven Lirov Chiropractic Practice Owner Struggles with Cash Flow What can Ben do to correct his cash flow problems?“You…

September 4, 2013/

Seventy new members across fifty two practices joined Genesis Chiropractic Software and Billing Network in August 2013! There is strength…

Is PVA BS for chiropractic?

January 17, 2013/

A notable number of first time chiropractic patients never return for scheduled subsequent visits. This frequently occurs due to headaches,…

Useful content vs. white noise

January 14, 2013/

Knowing the difference between white noise and useful content for your target audience will basically determine the level of marketing…

October 2, 2012/

Genesis Chiropractic Software welcomes all our new members for the month of September. Lindy Alberts Abundant Health Chiropractic Michael Willemse…

Using SOAP Notes

July 22, 2012/

SOAP notes: Are yours compliant and fast? Genesis Chiropractic Software technology provides you and your staff with an outstanding ability…

July 22, 2012/

Dr. Troy Dreiling speaks about Chiropractic SOAP notes – Audit Risk and Billing Management Chiropractic SOAP notes – Audit Risk and…

How To Eliminate No Show Appointments

June 21, 2012/

One of the newest innovations in chiropractic patient care is chiropractor SOAP Notes EHR (electronic health records). This software helps…

Chiropractic Billing Software

July 29, 2011/

Chiropractic Billing Software and Practice Management Tools. Billing Precision provides Chiropractic Billing Software and Practice Management tools for Chiropractors. The…

Automate Care Plan Payments

June 2, 2011/

Did you know that by having people touch their money in your office it creates an exit door to your…

Financial Data Transfer Policy

January 25, 2011/

Data transition across different software vendors is always a predicament. Billing Precision safeguards HIPAA-sensitive and financial data and protects our…

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