Behind the Scenes with Dr. Joe Betz: Quietly Reshaping the Future of Chiropractic
Most people think of leadership as a spotlight role—speeches, stage time, visibility. But in the chiropractic world, one of its most influential leaders is working powerfully from behind the curtain. Dr. Joe Betz, newly appointed President of the International Chiropractors Association (ICA), exemplifies a different kind of leadership: strategic, understated, and deeply effective. In a revealing conversation on ClinicMind’s webinar podcast, Dr. Betz shares how his quiet leadership style is exactly what the profession needs—especially in research, global advocacy, and public health policy. From Quiet Start to Global Advocate Dr. Betz never set out to lead from the front. A visit to Life University, inspired by a friend’s excitement, introduced him to chiropractic. After launching his Idaho practice in 2001, Betz quickly took on leadership roles—locally, then nationally—eventually serving over a decade on the ICA board before becoming its 21st president. Though more comfortable behind the scenes, he stepped into the presidency when the ICA needed both vision and steadiness. “These positions are all volunteer,” he explained. “It takes someone who understands the system and believes in the mission.” The ICA has long worked to protect chiropractic’s identity as a drug-free, surgery-free profession—often without fanfare. From testifying at state legislatures to advocating for Medicare reform, the ICA plays a vital role. Betz now aims to increase transparency so members understand that impact. Aligning with Federal Change and Modern Tools A key development during Betz’s tenure has been new engagement with Robert F. Kennedy Jr.’s health team. Betz describes “regular meetings” and shared views on natural health. “This opens doors we’ve never even peeked into before,” he said. He’s also pushing modernization in chiropractic research. Through CBP and the Chiropractic Future initiative, Betz supports development of a data lake—powered by EHR systems like ClinicMind—that enables large-scale, real-world outcomes research. “We’re not a pharmaceutical company with endless budgets,” Betz said. “But now we can produce research that validates care models and improves outcomes.” Global Ambitions, Local Roots The ICA is also expanding internationally. At a recent World Federation of Chiropractic meeting with over 50 countries, Betz saw firsthand the challenge of gaining recognition in regions where chiropractic is unlicensed or misunderstood. “In many countries, it’s not even known,” he explained. “And in some, untrained individuals damage our reputation.” ICA is helping build awareness, regulation, and pathways to legitimate education—but the work is slow, requiring long-term commitment and funding. A Call to Step Up For Betz, the profession’s future depends on collective effort. “Join. Donate. Bring in a colleague,” he said. As the ICA approaches its 100th anniversary, he’s proving that true leadership doesn’t need a spotlight—only dedication to moving the profession forward. Want the Full Conversation? To dive deeper into Dr. Joe Betz’s insights on leadership, policy, and the future of chiropractic, visit the ClinicMind Events Page and unlock exclusive access to the full interview. Sign up now to stream the full webinar and stay connected with more thought leadership from chiropractic’s top voices.
The Mental Health Crisis in Healthcare: Why We Need a New Approach
Mental health has long been the silent cornerstone of overall well-being, yet the infrastructure supporting mental health providers remains fractured, underfunded, and overwhelmed. With a growing demand for services, clinicians face intense pressure just to keep up, let alone thrive. According to the National Institute of Mental Health (2023), the U.S. is grappling with a significant mental health workforce shortage. Providers report burnout at alarming rates due to increasing caseloads, administrative demands, and insufficient resources. The World Health Organization (2022) adds that mental health care access gaps remain a global crisis, with millions going untreated due to a lack of scalable, sustainable care models. From my own experience consulting with practices across the country, these issues aren’t theoretical—they’re daily realities. Providers are spending more time fighting insurance denials, manually entering data into outdated systems, and managing operations without the support they need. These pain points aren’t just frustrating; they put both provider well-being and patient outcomes at risk. As Thomas Insel (2022) writes in Healing: Our Path from Mental Illness to Mental Health, “We need to stop treating mental illness and start building mental health.” That shift requires more than just good intentions. It demands leadership, operational excellence, and a renewed focus on systems that support—not sabotage—care delivery. So what’s the solution? Strategic practice management. The right infrastructure can transform how mental health care is delivered. From streamlined workflows and simplified insurance processes to intuitive technology and leadership that supports clinicians, we have the tools to build practices that thrive. At ClinicMind, we’re not just focused on making software. We’re building a movement—one that centers around helping providers succeed so they can do what they do best: help others. This series is dedicated to exploring how we get there. Stay tuned for Chapter 2, where we dive into the hidden cost of workflow overload and how to fix it. Sources: National Institute of Mental Health (NIMH). (2023). Workforce shortages and provider burnout. World Health Organization (WHO). (2022). Global mental health care access gaps. Insel, T. (2022). Healing: Our Path from Mental Illness to Mental Health.
How You Can Avoid Common Costly Mental Health Billing Errors

Mental health practitioners often grapple with common billing issues. Insurers might deny claims due to perceived duplicates. DSM-5 and ICD-10 code disparities can complicate billing. Partial payments for patient care activities occur, adding administrative work. Providers might discover patients are out-of-network only after claim submission. ClinicMind offers solutions: billing for diagnostic assessments and office visits on separate days, expertise in DSM-5 and ICD-10 code conversions, and the benefit of outsourcing billing to address these challenges.
Electronic Chiropractic Scheduling System Dramatically Reduces Patient No Shows

Reduce Patient No Shows For chiropractors lost income due to patient no shows and the problems associated with rescheduling can be daunting. It is a dilemma that has perplexed practitioners for decades whether a patient was supposed to arrive for their first or a return visit. There were attempts to use electronic schedulers to ensure appointments would be kept in order to maximized patient care and protect the integrity of chiropractic billing. But the electronic schedulers lacked the sophistication that allowed them to be fully integrated with the doctor’s practice. They were merely enhanced organizers and not an active part of the scheduling process. Problems Identified The basic problems from missed appointments and how they affected chiropractic billing were fairly clear. With the average rate of no shows in a practice averaging 30%, a chiropractor who saw 20 patients per day would average 6 no-shows. At $30 per visit, the doctor would lose $900 per week and more than $45,000 per year. Plus the lost visits create a rescheduling nightmare and concerns regarding the continued well being of patients and patient loyalty. Chiropractors and companies hoping to help them solve their scheduling problems had to make the scheduling system much more efficient and dynamic. Integration Key Billing Precision was a company that focused its energies on solving the chiropractic billing dilemma that resulted from so many missed appointments. The challenge was to greatly reduce no-shows and un-billable appointments by creating a new type of billing system. The overall intended results were designed to make offices more productive and efficient. The results of developing and offering an integrated system included: A scheduler that automatically called to remind patients a week and/or a day prior to their appointment. The ability to see if insurance coverage would be in effect at the time an appointment was put into the schedule. Easy to read end of the day summations for no-shows, unbilled and unbillable appointments. Better use of office personnel time and a reduction of office costs. Going Beyond Electronic Paper Early management schedulers were little more than electronic diaries. The real solution lay in a web-based system that could be configured for individual offices and fully integrated with every aspect of scheduling. Features of such a system that works successfully are clearly evidenced by software created by companies such as Precision Billing. These included: Programmable reminders. Point of Service alerts for co-pays, unpaid balances and referrals. Simple and clear color-coded identification methods for types of appointments. The ability to schedule from various sites and for numerous providers. Detailed reports related to all scheduling aspects, including daily schedules, load reports, missed appointments, free time, canceled appointments and more. The integration of patient demographics, billing and Electronic Medical Records documentation. Complexity Simplified Chiropractic billing, which has always been an amazingly complex and time-consuming part of a practice, has been simplified and streamlined by web-based software and programming. This has made for a much more efficient and productive scheduling system with the result being a better use of office personnel and time, fewer missed appointments and a more cohesive and healthier patient base.