Frequently Asked Questions
Is BulletProof still available for new clients?
No, BulletProof is no longer available as a standalone product for new clients. New clients are encouraged to explore ClinicMind, our integrated practice management platform.
Is there a deadline to move from BulletProof to ClinicMind?
At this time, there is no hard deadline requiring BulletProof users to transition. However, BulletProof will not receive major updates going forward. Transitioning to ClinicMind ensures full access to system updates, support, and new features.
Will I need to retrain my staff?
Yes, training will be required, but our onboarding team provides personalized support, training resources, and guidance to ensure a smooth transition.
How do I start the transition to ClinicMind?
Simply contact Daniela Birkelbach (link to Daniela’s Oncehub: https://oncehub.com/PAGE-A8C62032E6) to schedule a consultation. We’ll guide you through next steps, including a system walkthrough and transition planning.
Who can I contact if I have more questions?
You can continue emailing us at info@clinicmind.com. Our team is happy to assist you with any additional questions about BulletProof or ClinicMind.
I'm an existing BulletProof user. Can I continue using it?
Yes, if you are currently using BulletProof, you may continue using it. However, we encourage users to explore transitioning to ClinicMind to access expanded functionality and ongoing platform improvements.
What happens if I stay on BulletProof?
You may continue using BulletProof, but please note that it will remain a legacy product without future enhancements. Over time, some functionality could become limited as technology evolves. Transitioning to ClinicMind ensures long-term platform support, regular updates, integrated billing and scheduling tools, cloud-based accessibility from any device, mobile optimization, extended support hours across time zones, and optional AI-driven features like AI Scribe and AI Update to enhance documentation efficiency.
What are the benefits of moving to ClinicMind?
Beyond core functionality, ClinicMind supports full-cycle patient care, helping practices manage every stage of the patient journey within a single cohesive system. This includes pre-care activities like patient acquisition and scheduling, point-of-care processes such as clinical documentation and treatment delivery, and post-care tasks like billing, follow-up, and patient engagement. By streamlining the entire continuum of care, ClinicMind enables better care continuity, improved outcomes, and reduced administrative burdens.
Is there a cost to transition to ClinicMind?
Yes, ClinicMind has its own pricing structure. Our team can provide specific pricing details and help tailor a transition plan based on your practice’s needs.
